ZyXEL Communications X2002, User Manual

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Chapter 36 Web Portal
X2002 User’s Guide
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One you are signed in, double-click the Outlook plugin’s Taskbar icon to open the
Outlook Plugin - Dial dialog..l
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Select a Contact . This list is populated with entries from your Microsoft Outlook
address book. The first time you run it, there may not be any address book
entires. If so, click the
Options button and select Import Contacts > From
Outlook . You can also import contacts from a comma-delimited CSV.
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Select a Phone Number . The phone numbers that appear in this list are match
the phone numbers associated with the contact in your Outlook address book.
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Click the Dial button. The X2002 rings both your phone and the phone number of
the person you selected
Note: If you cannot sign in, open the X2002 web configurator Maintenance >
Administration > Remote Management > CTI screen and disable the CTI
white list. Or, alternatively, you can add your WAN to the CTI white list.
36.6.2 TAPI Client Driver
The ZyXEL client TAPI driver allows you to use Microsoft Outlook from a Windows
2000 or later computer to issue an invite to any person in your address book.
When the invite is sent out, both your extension and the extension of the invited
person ring. For a snom phone, you can also click to answer a call.
36.6.2.1 Setting Up the TAPI Client Driver
ZyXEL’s TAPI driver is called the ZyXEL TSP (Telephony Service Provider). Your
computer needs to be on the X2002’s LAN. To download and install the driver: