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Preventing Paper Jams
Phaser® 6115MFP Multifunction Product
11-2
Preventing Paper Jams
This section provides information to aid you in resolving paper jams.
Make sure that:
■
Media matches the product specifications, see
Supported Paper and Media
on page 6-2.
■
Media is flat, especially on the leading edge.
■
The product is on a hard, flat, level surface.
■
You store media in a dry location away from moisture and humidity.
■
The output bin is positioned horizontally when postcards are being printed.
■
You remove transparencies from the output bin immediately after printing to avoid static
buildup.
■
You always adjust the media guides in Tray 1 after inserting the media. A guide that is not
properly adjusted can cause poor print quality, media misfeeds, and product damage.
■
You load the media printing-side up in the tray (many manufacturers place an arrow on the
end of the wrapper to indicate the printing side).
Avoid the following:
■
Media that is specially designed for ink-jet printers with polyester coating.
■
Media that is folded, wrinkled, or excessively curled.
■
Double feeding (remove the media and fan the sheets—they may be sticking together).
■
Fanning transparencies since this causes static.
■
Loading more than one type/size/weight of media in a tray at the same time.
■
Overfilling the trays.
■
Allowing the output bin to overfill.
■
Allowing the output bin to fill with more than a few transparencies.