Print-Quality Problems
Phaser® 6115MFP Multifunction Product
11-28
The print or color density is uneven
Irregular print or mottled image appears
Probable Causes
Solutions
One or more of the toner cartridges may be
defective or low.
Remove the toner cartridges and check for
damage. If it is damaged, replace it.
The transfer unit is installed incorrectly.
Remove and reinstall the transfer roller.
The imaging unit is defective.
Remove the imaging unit and check for
damage. If it is damaged, replace it.
The product is not level.
Place the product on a flat, hard, level surface.
Probable Causes
Solutions
The media is moist from humidity.
Adjust the humidity in the media storage area.
Remove the moist media and replace it with
new, dry media.
Unsupported media (wrong size, thickness, type,
etc.) is being used.
Use Xerox-approved media. See
Supported
Paper and Media
on page 6-2.
One or more of the toner cartridges may be
defective.
Remove the toner cartridges and check each
for damage. If one or more is damaged,
replace it.
The imaging unit is defective.
Remove the imaging unit and check for
damage. If it is damaged, replace it.
The two fuser separator levers are adjusted for
envelope printing.
Return both green fuser separator levers to
the plain paper setting.