Print-Quality Problems
Phaser® 6115MFP Multifunction Product
11-26
Entire sheet is printed in black or color
Image is too light; there is low image density
Probable Causes
Solutions
The imaging unit may be defective.
Remove the imaging unit and check for
damage. If it is damaged, replace it.
One or more of the toner cartridges may be
defective.
Remove the toner cartridges and check each
for damage. If one or more is damaged,
replace it.
Probable Causes
Solutions
The toner cartridge is low.
Replace the toner cartridge.
Laser lens is dirty.
Clean the laser lens.
The copy density is too light.
Select a darker copy density.
The media is moist from humidity.
Remove the paper and try a fresh ream.
One or more of the toner cartridges may be
defective.
Remove the toner cartridges and check for
damage.
Media type is set incorrectly.
When printing envelopes, labels, postcards,
thick stock, or transparencies, specify the
appropriate media type in the product driver.
