C o n t r o l P a n e l M e s s a g e s
6-18
❖
D o c u P r i n t 4 5 1 7
/
4 5 1 7 m p U s e r G u i d e
Memory Failure
Service Required
The printer controller memory has failed; printing cannot resume.
ACTION:
• Perform a
Memory Check
to see if you can locate the problem.
• Try powering OFF the printer then ON again.
If the problem persists, contact your dealer or Xerox/Rank Xerox.
Motor Failure
Service Required
The printer motor has failed. Printing cannot continue.
ACTION:
Cycle the printer’s power. If the problem persists, contact your dealer
or Xerox/Rank Xerox.
New Password
>> XXXX
A new password is being enabled for a bin or the collator. An existing valid
password has been entered and a new password is expected to be entered (where
the XXXX is displayed.
ACTION:
Enter a new 4-digit password using the numeric keypad. Be sure to
memorize this new password, as it will be needed to open the bin or
mailbox.
NV Memory Fail
Service Required
Nonvolatile memory on the printer controller has failed; printing cannot resume.
ACTION:
Contact your dealer or Xerox/Rank Xerox.
Offline
_/_
Press a key...
The printer is offline, not in menu mode, and without any fault conditions.
Offline does not mean the printer is disconnected from the computer. It means
page formatting and printing are halted.
ACTION:
To put the printer online, press
Online
.
ACTION:
To select menus, press
Menu
.
ACTION:
To reset the printer, press
Reset
.
Offset Jam-
Open Rear Cover
Paper has jammed feeding to the OCT. The message alternates with:
Open Offset Door
Clear Paper Path
ACTION:
See
“OCT Jam”
(page 6-33).
Offset Tray Fail
Service Required
The Offset Catch Tray (OCT) has failed. Printing to the OCT cannot continue. You
can however, direct output to the standard output tray.
ACTION:
Remove and reinstall the OCT as per the instructions in
Appendix C: Installing and Removing Printer Options
. If the problem
persists, contact your dealer or Xerox/Rank Xerox.
Table 6.2
Control Panel messages
(continued)
Message
Description/Corrective Action
Table 6.2 Page 13 of 22
chapter6.frm Page 18 Friday, July 11, 1997 8:19 PM
