Troubleshooting
12-4
Paper often jams.
Is the paper loaded
correctly?
Load the paper correctly.
2-29
—
Change the orientation in which the
paper is positioned.
xxxviii
2-29
2-36
Is the paper of the supported
type? Is it in good condition?
Remove the paper, turn it over, and
reload it.
2-29
Is the paper curled, folded or
wrinkled?
Replace the paper with new paper.
2-29
Are there any loose scraps or
jammed paper in the
machine?
Remove any jammed paper.
12-23
Printouts have black
lines.
Are the slit glass and the
Dual scanning area dirty?
Clean the slit glass and the Dual
scanning area.
11-16
—
Run [Laser Scanner Cleaning].
9-76
Printouts are wrinkled
or curled.
Is the paper separator of the
paper feed unit dirty?
Clean the paper separator.
11-18
Is the paper damp?
Replace the paper with new paper.
2-27
—
Change the orientation in which the
paper is positioned.
xxxviii
2-29
2-36
Cannot print.
Is the machine plugged in?
Plug the power cord into an AC
outlet.
—
Is the machine powered on?
Turn on the main power switch.
3-2
Are the printer cable and
network cable connected?
Connect the correct printer cable
and network cable securely.
2-3
Was the machine powered
on before the printer cable
was connected?
Power on the machine after
connecting the printer cable.
2-3
Is the print job paused?
Resume printing.
8-3
Documents are
printed improperly.
Are the application software
settings at the PC set
properly?
Check that the printer driver and
application software settings are
set properly.
—
Cannot print with USB
memory.
USB memory not
recognized.
Is the USB host blocked?
Select [Unblock] in the USB host
settings.
9-109
—
Check that the USB memory is
securely plugged into the machine.
—
Symptom
Checkpoints
Corrective Actions
Reference
Page
Summary of Contents for CDC 1930
Page 1: ...user manual Digital colour Multifunction systems CDC 1945 1950 CDC 1930 1935 ...
Page 220: ...Printing 5 12 ...
Page 264: ...Sending Functions 6 44 ...
Page 422: ...Default Setting System Menu 9 116 ...
Page 456: ...Management 10 34 ...
Page 536: ...Troubleshooting 12 60 ...