TrangoLINK Apex™ 18 User Manual Rev. 1.0 Section: Chapter 6 - Troubleshooting
Page 64
GigE Port
No traffic is passing
•
Ensure cables are connected into correct ports. Port 1 traffic passes through the
link so only Port 1 on the other side can see the traffic. Data will not pass
through the management port through the Apex system.
•
Check the Ethernet cables to ensure they work properly.
•
Ensure that the GigE port is enabled
Errors on GigE port
•
Ensure there is no duplex mismatch.
The TrangoLINK APEX™ can be configured for Auto-negotiate, 1000 Full
duplex, 1000 Half-duplex, 100 Full duplex, 100 Half-duplex, 10 Full-duplex, and 10
Half-duplex. The setting of the TrangoLINK APEX™ should match the setting of the
connecting device.
•
Verify correct Ethernet cable type is being used for GigE setting.
•
The Ethernet cable connector is not properly crimped.
Fiber Port (SFP)
Not passing traffic
•
Ensure the SFP module is properly installed
•
Ensure the port is enabled
•
Verify the correct type of fiber is being used.
•
Verify the SFP module is approved by Trango
