Toshiba Strata CIX GVPH, Programming Manual, Page: 143 / 184

Customization Examples
Auto Menu Examples
Strata CIX40 Voice Processing Programming Manual 7/06
6-21
Customiza
tion
Examples
How It Works
Every year on Thanksgiving, if a caller accesses User ID 990 (Company Greeting) after 8:01
a.m., voice processing:
1. Plays User ID 990’s greeting 1 (Company Greeting).
2. Follows the User ID 990 chain to User ID 991 (Caller Instructions).
3. Plays User ID 991’s greeting 5 (Thanksgiving greeting).
To guarantee that voice processing programs the holiday schedule after the open greeting
schedule, the holiday schedule starting time was scheduled one minute after the regular open
greeting schedule.
To program holidays that occur on different days each year, define the Frequency of Change
fields as 11 months and 29 days, restricted to the appropriate Days of the Week.
Extension Change
You can program a User ID to automatically access a different telephone number for the user
on a particular day of the week, time of day, etc. by entering the telephone number in the Auto
Record’s
Extension
field.
Normally, voice processing processes calls to the Users Menu
Extension
field; however,
when a scheduled event occurs, voice processing processes the calls using the Auto
Record’s
Extension
field.
For this example, assume that an employee works in a different office on Fridays than he
does on Monday through Thursday.
Program Example
In the following example:
•
User ID: 6340
•
Friday’s office telephone number: 3700
!
To program the example
1. Define the Auto Record as follows.
How It Works
Every Friday after 8:00 a.m., if a caller accesses User ID 6340, voice processing directs the
call to extension 3700.
Enabled
Yes
Change On (date) 08/09/2006
Change At (time)
08:01 (8:00 a.m.)
Every Month(s) 0
Every Day(s)
7
Every Hour(s) 0
Every Minute(s)
0
Restricted To (MTWTFSS) NNNNYNN
Extension
3700
Rings (leave blank)
Do Not Disturb
On
Call Screening Off
Greeting
(leave blank)