Toshiba Strata CIX GVPH, Programming Manual, Page: 113 / 184

Token Programming
Defined Tokens
Strata CIX40 Voice Processing Programming Manual 7/06
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M( )
Audiotex menu—the M( ) token enables you to specify fast single-digit entry for audiotex menu
selections. While voice processing processes this token, it plays (or says) the specified greeting while
waiting for a single DTMF digit to be pressed by the caller. When the caller presses the single DTMF
digit, voice processing looks up the menu selection that matches and continues processing at the
specified User ID. Therefore, this eliminates the normal delay for determining completed DTMF entry.
Note While this Token is active, no other digits, except the defined menu selections, is recognized.
Syntax
M(Gn,count,delay)
where:
Gn User ID’s greeting number (range: 1~7).
count Number of times to play the greeting.
delay Time (in 10ths of seconds) to wait after each saying of the greeting.
Example
M(G1,2,20)
Plays greeting 1 up to two times with a 2 second delay after each time the greeting plays, waiting for
the caller to press a DTMF.
•
If the caller presses 5, voice processing immediately continues processing at the User ID
specified in the Menu 5 field.
•
If the caller makes no selection, voice processing continues processing at the next token.
•
If the caller makes an invalid selection, voice processing continues processing at the
Done
chain.
N( )
Update database record—the N( ) token enables you to update the values of a database record. It
searches a file for the first record that has s-value in s-field . It updates the record by placing n-value in
r-field , and then saves that record back to the database.
Syntax
N(file,s-field,s-value,r-field,n-value[,r-field,
n-value...])
where:
file ASCII file with columns separated by commas (comma delimited). Valid DOS file name.
Can be a variable.
s-field ASCII file column number. (1 is the value of the field before the comma.) Can be a
variable.
s-value Search alphanumeric string. Can contain %S variables.
r-field Replacement ASCII file column number to update.
n-value New alphanumeric string. Can contain %S variables.
Note Maximum of 1 custom-made file is taken as 4KB.
Table 5-3 Defined Tokens (continued)
Token Description