Toshiba Strata CIX GVPH, Programming Manual, Page: 125 / 184

Customization Examples
Users Menu Examples
Strata CIX40 Voice Processing Programming Manual 7/06
6-3
Customiza
tion
Examples
System Paging a User for Special Callers
Perhaps you would like to create a special User ID for family, friends, or special customers
that would:
1. When accessed, page you over the telephone paging system in your office.
2. Let you know that you have an important call.
3. Transfer that call to your extension through a “back door,” even though your regular
extension User ID may be in Do Not Disturb mode.
You would program voice processing to:
1. Dial the telephone system’s paging access code.
2. Say something like “There is an important call for David.’’
3. Transfer the caller to a back door User ID.
Program Example
In the following example:
•
Telephone system’s paging access code: 33*
•
Special User ID: 5222
•
Back door User ID: 6222
•
System code to return to a caller placed on transfer hold: F-
!
To program the example
1. Customize User ID 5222 by defining the Users record and recording the greeting.
2. Define the user’s record to contain:
3. Access the User ID mailbox via telephone. Record:
Greeting 1: “There is an important call for David.’’
How It Works
When voice processing tries to transfer a caller that has entered User ID mailbox 5222, it:
1. Places the caller on transfer hold.
2. Dials the telephone system paging code.
3. Plays greeting 1.
4. Performs a hookflash to return to the caller.
5. Continues processing at User ID 6222, which should be configured to ring an
extension that may be answered by the user.
Extension
@F-#30-P(G1)G(6222)
@ Suppresses normal process.
F- Performs a hookflash and pauses 0.5 second. (Some telephone systems require
F-F to return to a caller placed on transfer hold.)
#30 Dials #30 to page.
- Pauses 0.5 second.
P(G1) Plays greeting 1 for this User ID.
G(6222) Goes to the User ID 6222.