Overview
Numerical Program Listing
1-2
Strata DK40 Programming Manual Spring 1999
ACD Agent Identification Code Assignments
X
Auto Answer with Zip Tone Assigned to Agent ID
X
ACD Supervisor Passwords
X
Tie Line After Shift/Overflow Substitution Destinations
X
Announcement / Music Port and Queue Pattern
X
Queue Time Out Overflow Destination
X
Overflow Point and Ring No Answer Routing Destination
X
After Shift Service Destination
X
Queue Size for Alarm, Immediate Assignments
X
Queue Size for Alarm 1
X
Queue Size for Alarm 2
X
Alarm Pattern Assignments
X
Work Unit Assignments
X
Assigning Exchange Line Attributes
X
Exchange Line Tenant Assignments
X
Assign Exchange Line Groups (or Dial 9)
X
Assigning Earth Recall Signalling to Exchange Lines
X
Tie Line Options
X
DDI Intercept Port Number (Vacant or Wrong Number)
X
Agent Names for SMIS/MIS Assignments
X
Alternate Background Music Source Slot Assignment
X
Built-in Auto Attendant (AA) Primary Announcement Assignments
X
Built-in AA Secondary Announcement Assignments
X
Built-in AA Incoming Call Overflow Time
X
Built-in AA Camp-on-Busy Time
X
DKT Handset/Headset Receiver Volume Level
X
DSS Console/Attendant Telephone Assignments
X
DSS Console and Number Button Assignments
X
Add-on Modules Button Assignments
X
Station Class of Service
X
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