Program 60-2~6 & 9 SMDR Output/Account Code Digit Length
System & Station
Strata DK40 Programming Manual Spring 1999
3-109
Program 60-2~6 & 9 Overview
This program assigns the type of data to send to the Station Message Detail Report (SMDR).
Item 2: SMDR Threshold Time
The time that a call must be in progress before it will register with SMDR can be set to 1 or
10 seconds.
Item 3: SMDR Output
System output to a Station Message Detail Recording (SMDR) device can include
information for both incoming and outgoing calls, or only for outgoing calls. Local and long
distance call data will be sent out.
Item 4: Forced/Voluntary Account Code Digit Length
The Account Code entered at a station can vary in length from 4~15 digits. For Forced
Account Code use, a call will not be completed unless the specified number of digits is
entered by a station user. In the case of Voluntary Account Codes, the Account Code will not
be sent to the SMDR call record unless the specified number of digits is dialled. Initialised
data assigns a six-digit length for all Account Codes.
See Program 69 for Verified Account
Item 5: Station Message Detail Recording (SMDR) Printout
Options
This option selectively deletes local call data and allows long distance call data only to be
sent out the SMDR port. The type of long distance/toll call data that prints out is selected by
long distance prefix codes 0, 1, 00.
Item 6: Direct Inward System Access (DISA) Security Code
The optional security code (1~15 digits) is required for incoming DISA calls to access
outgoing Exchange lines. If the DISA security code is not set in programming, DISA users
can access outgoing lines without dialling a security code. This code is not required for DISA
internal calls to stations. The DISA security code can also be changed from stations enabled
in Program 30. If the DK40 built-in Auto Attendant is installed, make sure to program a
DISA security code to prevent Auto Attendant callers from making unauthorised external
DISA calls by using the DISA access feature (Dial
*
).
Item 9: SMDR to Report on Abandoned Calls
An incoming call that presents itself ringing to the system and then ceases ringing when the
caller clears down is classed as an abandoned call.
If enabled (Data=1), the system will report the length of time the caller waited prior to hang-
ing up unanswered, in minutes and seconds on the SMDR output. The threshold timer in
Program 60-1 will govern how long a call must have been waiting before being logged as
abandoned on the SMDR output (i.e. 1 or 10 seconds).
