Program 39 Flexible Button Assignments for ACD Telephones
Automatic Call Distribution
Strata DK40 Programming Manual Spring 1999
6-51
Important!
The Monitor mode is automatically cancelled if an Agent transfers an ACD call.
Related Programs
◆
Programs Exchange line ringing assignments (
) for use with
Overflow/After Shift destinations in
.
◆
Programs Exchange line Group assignments (
) for lines that are assigned
to an ACD Group in
.
Program 39-Flexible Buttonstrip Assignment:
See the System Record Sheet for
details.
)
WARNING!
Running Program 38 after Program 39 will erase all option codes selected in
Program 39.