Strata DK40 Programming Manual Spring 1999
GL-1
Glossary
Term
Definition
AA
Auto Attendant (built-in or external). This feature acts as an automatic operator
that directs incoming callers to stations by offering a menu of dialling prompts.
ACD
Automatic Call Distribution. Allows incoming calls to be distributed to a group
of ACD agents. The ACD supervisor's LCD telephone displays ACD Agent and
Group information which allows the supervisor to monitor calls and assist
agents.
ACD/MIS
Automatic Call Distribution (ACD) with Management Information System
(MIS).
ADM
Add-on Module—
Amphenol
Connector
A 25-pair connector typically used on a multi-button telephone set for
interfacing cables to many electronic key and PBX systems.
DK Admin
Toshiba's customer database programming and upload/download software
package for Strata DK systems.
BGM
Background Music—Allows customer-supplied music to be sent to telephone
speakers and external speakers.
bps
Bits Per Second—Unit of measure that refers to the transmission speed (baud
rate) of electronic signals. It is used when describing data interface unit and
modem operation.
BRI
Basic Rate Interface—ISDN2 Interface.
CLI
Calling Line Identification—Telephone number or name of the calling party
sent to the Strata DK system over incoming digital Exchange lines.
CODECs
Coder/Decoder—Semiconductors that allow the system to process analogue-to-
digital and digital-to-analogue conversions.
