Toshiba e-studio 2555c, Troubleshooting Manual

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1 TROUBLESHOOTING FOR THE HARDWARE
Messages Displayed on the Touch Panel 13
Check the direction or size of
the paper on the bypass tray
and press START The direction or the size of the
paper placed on the bypass
tray is incorrect. Check the direction and the size of the
paper and then replace it on the bypass
tray.
The side guides of the bypass
tray do not fit the paper
length. Align the side guides of the bypass tray to
the paper length.
Reboot the machine An error has occurred in the
equipment and it stopped
normal operation. Rebooting the equipment may correct the
error: Press the [ACCESS] and [POWER]
buttons on the control panel
simultaneously until a “pip” sound is heard
to turn the power OFF, and then turn it back
ON with the [POWER] button. (The warm-
up time in this case will take longer than
usual.)
Toner near Empty (***) Toner is running out. “***”
indicates the color.
(The colors are shown in
abbreviations when two or
more toners are running out:
Y: yellow, M: magenta, C:
cyan, and K: black) Some toner is still left in the toner cartridge
while this message is displayed. You do
not have to replace the toner cartridge yet.
Check the color of the toner on the touch
panel and prepare the toner cartridge.
(About another 1000 copies can be made
after this message appears. Depending on
the conditions of copying, this message
may not appear even when the toner
cartridge is near empty.)
y Replace the toner cartridge after the
toner has completely run out. [Install
new *** toner cartridge] is displayed
at that time.
y If you want to replace the toner
cartridge though some toner is still
left, follow the procedure below:
P.55 “Replacing a “Near Empty”
toner cartridge”
y Black and white print is available
while the other colors has run out.
Neither color nor black and white
print can be done when the black
toner has run out.
Dispose of used toner The waste toner box is full. Replace the waste toner box following the
guidance displayed on the touch panel.
P.59 “Replacing the Waste Toner Box”
Please Empty Hole Punch
Waste The Hole Punch Unit dust bin
is full. Remove the paper punchings.
P.70 “Cleaning the Hole Punch Dust
Bin”
This original is copy protected An attempt is made to copy a
prohibited original.
This original cannot be copied.
DEPARTMENT Quota
exceeded.
Contact the Administrator. The copying, printing or
scanning quota to the
department has reached “0”. For details of setting the quota, ask your
administrator.
Not enough Work Space to
store originals
Will you print out stored
originals? Internal memory available ran
out while scanning. To print out the data for the originals stored
(scanned) until the message appeared,
press [YES] on the touch panel. To delete
the stored data, press [NO].
Message Problem Description Corrective Action