7-4
2.
Product warranty
7. Maintenance and
Warranty
TSC
2-3-3
Repair
We will perform free repair works or replacement for any failure occurred within the free warranty pe-
riod set forth above.
However, it is our discretion whether we provide repair or replacement.
Free warranty is not applicable even within the warranty period for any of the following cases:
Failure arising out of improper storage or handling by the customer, or software and/or hardware
installed by the customer.
Failure arising out of any alteration of our products by the customer.
Failure arising out of any use of our products out of the usage conditions set forth in section 2-2
of this manual.
Failure arising out of any use of the product without taking appropriate water-, oil-, and dust-
proof measures.
Lack of maintenance works specified in our instruction manual.
Wearing caused by usage conditions.
Failure arising out of any convulsion of nature such as earthquake, lightening, flood and wind
damage.
Failure arising out of any factor that is not recognized as our responsibility.
* In case of any free repair work within the free warranty period, the warranty period of the pertinent
product shall still be the period set forth in section 2-1, not the period originating from the time of
free repair work.
* In case of any paid repair work, the warranty period of the repaired section shall be 6 months from
the repair work regardless of the warranty period of the product itself.
* Repair works are performed in our plant. Whether free or paid repair work, cost of returning the
product to our site shall be customer's responsibility.
The cost of delivering the repaired or replacing product to customer's site is our responsibility in
case of free warranty, or included in the repair charge in case of a paid repair service. However,
the destination must be in Japan.
2-3-4
Repair period
For driver controller TSC, we do not support repair services out of the warranty coverage. Please
prepare a spare TSC in advance or purchase new one.
2-4
Exclusion of warranty liability
Regardless of whether it is within the free warranty period or not, any damage to the equipment
other than our products and opportunity loss incurred by the customer due to the failure of the
products are not covered by the warranty.
We hold no responsibility for removal of the product for repair work, reinstallation after repair
work and the other costs caused thereby.
We hold no responsibility for any damage arising out of any use of the product without taking ap-
propriate water-, oil-, and dust-proof measures.
2-5
Delivery conditions
Delivery products will be shipped by mixed cargo and passed on the car.
Unpacking, transportation, installation, on-site adjustment and commissioning after delivery are not
our responsibility.
Summary of Contents for TSC Series
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