SYSMEX XE-5000, Instruction Manual, Page: 200 / 262

CHAPTER 10 Troubleshooting
10-20 Sysmex XE-5000 Instructions for Use
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Error messages:
Rack Shift Function ERR
Status:
Not Ready Probable Cause
1. Rack shift move position sensor has malfunctioned due to
dirt or dust.
2. Actuator bearing of rack position sensor is fixed.
3. The rack moves by irresistible force during sampler
analysis.
Corrective Action
1. Remove dirt or dust.
2. Apply lubrication oil to the bearing.
3. There may be an inconsistency between sample number
and analysis result.
Check the analysis results of all the samples inserted in the
rack on the analysis line.
Error messages:
Rack Shift Home Pos. ERR
Status:
Not Ready Probable Cause
1. Rack shift home position sensor has malfunctioned due to
dirt or dust.
Corrective Action
1. Remove dirt or dust.
Error messages:
Rack Removed
Status:
Not Ready Probable Cause
1. While the hand clipper is catching the test tube during
sampler analysis, the rack moves by irresistible force.
Corrective Action
1. Remove the test tube from the hand clipper, and return it to
the rack.
Reinstall the rack, and perform the analysis again.
Error messages:
Rack Move Error 1 Probable Cause
1. Rack has not been shifted.
Corrective Action
1. Reinstall the rack, and perform the analysis again.
Error messages:
Rack Move Error 2 Probable Cause
1. While the hand clipper has not caught the test tube during
sampler analysis, the rack moves by irresistible force.
Corrective Action
1. Reinstall the rack, and perform the analysis again.
Error messages:
Rack Move Error 3 Probable Cause
1. When interruption is ready, the rack moves by irresistible
force.
Corrective Action
1. Reinstall the rack, and perform the analysis again.
Bearing