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Netra X4200 M2 Server Service Manual • May 2007

Tools and Supplies Needed

The Netra X4200 M2 server can be serviced with the following items:

■

No. 2 Phillips screwdriver

■

Antistatic wrist strap

■

Ballpoint pen or other stylus (to press the recessed Power button)

■

Long-nosed pliers (optional for Graphics Redirect and Service Processor (GRASP)
board removal)

■

8 mm screwdriver.

Locations of the Netra X4200 M2
Components

FIGURE 3-1

shows the locations of the replaceable Netra X4200 M2 components that

are documented in this chapter.

Summary of Contents for Netra X4200 M2

Page 1: ...Sun Microsystems Inc www sun com Submit comments about this document at http www sun com hwdocs feedback Netra X4200 M2 Server Service Manual Part No 820 0063 11 May 2007 Revision A...

Page 2: ...ght 2007 Sun Microsystems Inc 4150 Network Circle Santa Clara Californie 95054 Etats Unis Tous droits r serv s Sun Microsystems Inc a les droits de propri t intellectuels relatants la technologie qui...

Page 3: ...00 M2 Server Components 5 Accessory Kit 9 2 Powering On and Configuring BIOS Settings 11 Powering On the Server 12 Powering Off the Server 14 Configuring BIOS Settings 15 Changing the Configuration of...

Page 4: ...Netra X4200 M2 Components 26 Starting the Maintenance Procedures 28 Powering Off the Server 28 Disconnecting Cables From the Server 29 Removing the Server From the Rack 30 Performing Antistatic Measu...

Page 5: ...ling the Hard Drive Fan Assembly 60 Replacing the LED Board 62 Removing the LED Board 62 Installing the LED Board 64 Replacing the GRASP Board 66 Removing the GRASP Board 66 Installing the GRASP Board...

Page 6: ...Installing a Power Supply 97 Replacing the Power Distribution Board 98 Removing the Power Distribution Board 98 Installing the Power Distribution Board 100 Replacing the Alarm Board 103 Removing the A...

Page 7: ...e of Devices 133 Front and Rear Panel LEDs 133 Hard Drive LEDs 135 Power Supply LEDs 135 Ethernet Port LEDs 136 Internal Status Indicator LEDs 136 C Connector Pinouts 139 USB Connector 139 Serial Conn...

Page 8: ...operties Screen 165 SAS Topology Screen 167 Device Properties Screen 170 Device Verify Screen 172 Advanced Adapter Properties Screen 173 Advanced Device Properties Screen 176 PHY Properties Screen 179...

Page 9: ...195 Creating a RAID 1 Volume 196 Managing Hot Spares 197 Creating a Second RAID Volume 198 Viewing RAID Volume Properties 198 Synchronizing an Array 199 Activating an Array 199 Deleting an Array 199...

Page 10: ...x Netra X4200 M2 Server Service Manual May 2007...

Page 11: ...the Netra X4200 M2 server Before You Read This Document It is important that you review the safety guidelines in the Netra X4200 M2 Server Safety and Compliance Guide 820 0068 Product Updates For pro...

Page 12: ...b site English documentation is revised more frequently and might be more up to date than the translated documentation For all Sun hardware documentation see the following URL http www sun com documen...

Page 13: ...on and welcomes your comments and suggestions You can submit your comments by going to http www sun com hwdocs feedback Please include the title and part number of your document with your feedback Net...

Page 14: ...xiv Netra X4200 M2 Server Service Manual May 2007...

Page 15: ...e server also provides a remote Integrated Lights Out Manager ILOM Service Processor function including remote boot and remote software upgrades TABLE 1 1 summarizes the features of the Netra X4200 M2...

Page 16: ...MD2 low profile cards support x1 x4 and x8 width cards Three full height PCI X slots for 64 bit 133 MHz 3x 2x full length 1x half length Other I O Two USB 2 0 ports One VGA video port Removable media...

Page 17: ...components of the Netra X4200 M2 server Netra X4200 M2 Server Front Panel Features FIGURE 1 1 and FIGURE 1 2 show the features of the front panel FIGURE 1 1 Netra X4200 M2 Server Front Panel 4HDD FIG...

Page 18: ...ar Panel Features FIGURE 1 3 shows the features of the rear panel FIGURE 1 3 Netra X4200 M2 Server Rear Panel VGA port SP SERIAL MGT port SP NET MGT port 0 1 USB ports Rear Indicators Alarm port Power...

Page 19: ...removed FIGURE 1 4 Netra X4200 M2 Replaceable Component Locations Power supplies 2 Battery Hard drives 2 CPUs heatsinks 2 4 HDD option LED board Hard disk drive backplane top DIMMs up to 4 for each C...

Page 20: ...6 Netra X4200 M2 Server Service Manual May 2007 FIGURE 1 5 Customer Replaceable Units Note that all FRUs are customer replaceable 5 4 3 6 11 12 7 9 13 8 10 14 15 2 1 16 17 18 19 20 21...

Page 21: ...ard Replacing the Power Distribution Board on page 98 Provides the main 12V power interconnect between the power supplies and the other boards PDB 7 Bezel Opening the Front Bezel on page 33 Protects a...

Page 22: ...terconnections and miscellaneous logic Note This assembly is provided in different configurations to accommodate the different processor models 4 6 and 8 core MB IOBD 15 DIMMs Replacing Memory Modules...

Page 23: ...es TABLE 1 3 Netra X4200 M2 Accessory Kit Item Part Number WRIST STRAP 10MM STUDS 250 1691 01 M5 NUT KIT ENXU 370 6066 01 RTF 23 19 07 88 02 00 SW NGA K ACT 401 4137 01 Netra X4200 M2 Server Getting S...

Page 24: ...10 Netra X4200 M2 Server Service Manual May 2007...

Page 25: ...procedures and information Powering On the Server on page 12 Powering Off the Server on page 14 Configuring BIOS Settings on page 15 Resetting ILOM and BIOS Passwords on page 20 Using the Clear CMOS...

Page 26: ...es and that standby power is on In standby power mode the Power OK LED on the front panel flashes indicating that the service processor is working and the system is ready to be fully powered on to mai...

Page 27: ...Configuring BIOS Settings 13 FIGURE 2 1 Server Front Panel With Bezel Open FIGURE 2 2 shows the LED location on the front panel with the bezel closed FIGURE 2 2 Server Front Panel With Bezel Closed P...

Page 28: ...ng systems will shut down to standby power mode immediately Emergency shutdown Press and hold the Power button for four seconds to force main power off and to enter standby power mode When main power...

Page 29: ...Exit Use the left and right arrow keys to move sequentially back and forth through the seven screens Fields that can be reconfigured are displayed in color All other fields are not configurable Use t...

Page 30: ...ameters use the arrow and Tab keys to navigate to the desired screen and menu item and repeat Steps 1 through 4 Otherwise go to Step 6 6 Press and release the right arrow key until the Exit menu scree...

Page 31: ...ng FIGURE 2 4 illustrates the default naming used by the various operating systems for the four NICs shown in FIGURE 2 3 FIGURE 2 4 Netra X4200 M2 NIC Naming Netra X4200 M2 Server NIC Booting Priority...

Page 32: ...summary descriptions of the seven top level BIOS Setup screens FIGURE 2 5 summarizes the BIOS menu tree TABLE 2 2 BIOS Setup Screens Summary Screen Description Main General system information Advanced...

Page 33: ...on ACPI Settings Event Logging HyperTransport Configuration IPMI Configuration LAN Configuration PEF Configuration MPS Configuration PowerNow Configuration RemoteAccess Configuration USB Configuration...

Page 34: ...strap to the grounding post that is built into the rear of the chassis see FIGURE 1 3 for the location The system s printed circuit boards and hard disk drives contain components that are extremely se...

Page 35: ...to the default changeme The BIOS password is also reset by a separate operation performed by the BIOS when it discovers the presence of the J12 jumper The BIOS password is not reset to changeme it is...

Page 36: ...em hang For example if the server hangs because of incorrect settings and will not boot use this jumper to invalidate the settings and reboot with defaults 1 Shut down the server to standby power mode...

Page 37: ...r the Clear CMOS jumper location at J9 7 Wait 10 seconds then remove the shorting jumper This jumper removes battery power from the SouthBridge chipset where the CMOS settings are stored thereby remov...

Page 38: ...2 7 which shows the Reset switch location on the Netra X4200 M2 server FIGURE 2 7 NMI and Reset Switches on Rear Panel Updating the BIOS The BIOS is updated whenever you update the ILOM Service Proce...

Page 39: ...on page 37 Replacing the Mass Storage Assembly on page 47 Replacing the DVD Drive on page 40 Replacing a Hard Drive on page 43 Replacing the System Fan Assembly on page 53 Replacing the Hard Drive Fa...

Page 40: ...ewdriver Antistatic wrist strap Ballpoint pen or other stylus to press the recessed Power button Long nosed pliers optional for Graphics Redirect and Service Processor GRASP board removal 8 mm screwdr...

Page 41: ...drives CPUs and heatsinks 2 System fans Front panel Graphics Redirect and Service Processor GRASP board Hard disk drive backplane Motherboard Power distribution board Flex circuit under cable retaine...

Page 42: ...int pen or other stylus to press and release the recessed Power button on the front panel This causes Advanced Configuration and Power Interface ACPI enabled operating systems to perform an orderly sh...

Page 43: ...n the Power OK LED is flashing To completely power off the server you must disconnect the AC or DC power cords from the back panel of the server Disconnecting Cables From the Server Caution The system...

Page 44: ...e to static electricity 3 Disconnect both power cords from the server s power supplies 4 Turn off all peripheral devices connected to the system server 5 Label any peripheral cables and or telecommuni...

Page 45: ...d and pull the server forward until it is free of the rack rails The release tabs are located on each rail about midway on the server 5 Set the server on a sturdy work surface 6 Perform antistatic mea...

Page 46: ...32 Netra X4200 M2 Server Service Manual May 2007 Sun ESD mat part number 250 1088...

Page 47: ...assembly see FIGURE 3 10 for the location Then disconnect the power cords from the server Removing the Top Cover 1 Press down on the cover release and using the indent for leverage slide the cover to...

Page 48: ...PCI Tray Removing the PCI Tray and PCI E Ribbon Cables The PCI tray is a carrier for the PCI X and PCI E cards You need to remove the PCI tray to replace the following components PCI E card LED board...

Page 49: ...cent to it FIGURE 3 6 Also disconnect the PCI E cables shown in FIGURE 3 6 FIGURE 3 6 Disconnecting the PCI Tray Power Cable and Loosening the Thumbscrew Note The thumbscrew is captive and cannot be f...

Page 50: ...wn Bracket Loosen the three captive screws that hold the PCI E cable hold down bracket in position and lift the U plate up and off of the motherboard FIGURE 3 8 Note the ribbon cable and goldfinger lo...

Page 51: ...wing URL http sunsolve sun com handbook_pub Systems 1 Click on the name and model of your server 2 On the product page that opens for the server click on Full Components List for the list of component...

Page 52: ...4200 1 Power off the server as described in Powering Off the Server on page 28 2 If the server is in a rack slide it far enough from the rack so that you can remove the cover If you cannot safely view...

Page 53: ...tery straight up FIGURE 3 11 FIGURE 3 11 Removing the Battery 5 Installation is the reverse of this procedure Note Install the new battery in the holder with the same orientation polarity as the batte...

Page 54: ...al See Powering Off the Server on page 28 Disconnecting Cables From the Server on page 29 Removing the Server From the Rack on page 30 Performing Antistatic Measures on page 31 Removing the Top Cover...

Page 55: ...obe at the Back of the DVD Drive 3 Push the release tab to the left and pull the probe forward freeing the DVD drive FIGURE 3 14 Note Do not pull on the DVD faceplate which could come loose if pushed...

Page 56: ...left and insert the DVD drive into the mass storage assembly FIGURE 3 15 FIGURE 3 15 Inserting the DVD Drive 3 Press the DVD drive in until it seats and release the tab Ensure that the DVD device full...

Page 57: ...ability to perform hot plugging of a drive The hard drive provides the operating system and the operating system is not mirrored on another drive The hard drive cannot be logically isolated from the o...

Page 58: ...IGURE 3 18 HDD Locations on a 4x HDD configuration 3 Issue the OS commands required to stop using the hard drive Exact commands required depend on the configuration of your hard drives You might need...

Page 59: ...the Hard Drive Latch Caution The latch is not an ejector Do not bend it too far to the left Doing so can damage the latch 5 Grasp the latch and pull the drive out of the drive slot FIGURE 3 20 FIGURE...

Page 60: ...lacement hard drive from its packaging and place the drive on an antistatic mat 2 Align the replacement drive to the drive slot The hard drive is physically addressed according to the slot in which it...

Page 61: ...ile systems load data from backups or have the drive updated from a RAID configuration Replacing the Mass Storage Assembly Mass Storage Assembly Connectors FIGURE 3 23 identifies the five key connecti...

Page 62: ...IGURE 3 24 Populated Mass Storage Assembly Connectors FIGURE 3 25 shows an angled perspective of the path of the flex circuit connector from the motherboard to the 2 and 4 hard drive locations on the...

Page 63: ...Server From the Rack on page 30 Performing Antistatic Measures on page 31 Removing the Top Cover on page 33 2 Remove the DVD drive and all the hard drives See Removing the DVD Drive on page 40 Removin...

Page 64: ...mbly and the screw at the front of the chassis FIGURE 3 26 FIGURE 3 26 Loosening the Mass Storage Assembly Screws Note The screws are captive and cannot be completely removed 6 Slide the mass storage...

Page 65: ...y as part of another procedure return to that procedure Otherwise continue to Installing the Mass Storage Assembly on page 51 Installing the Mass Storage Assembly 1 Remove the replacement mass storage...

Page 66: ...Manual May 2007 FIGURE 3 28 Setting the Mass Storage Assembly Into Place 4 Tighten the screws at the front of the chassis and the back of the mass storage assembly FIGURE 3 29 FIGURE 3 29 Tightening...

Page 67: ...storage assembly as part of another procedure return to that procedure Otherwise perform the following tasks to bring the server back online Installing the PCI Tray on page 108 Installing the Top Cov...

Page 68: ...at location J2 and slide the PCI tray back to the fully open position 3 Reach down behind the flex circuit 4 Disconnect the fan assembly cable at connector J3 on the power board by depressing the conn...

Page 69: ...part of another procedure return to that procedure Otherwise continue to Installing the System Fan Assembly on page 55 Installing the System Fan Assembly 1 Remove the replacement fan assembly from it...

Page 70: ...ng the Fan Assembly Into the Chassis 3 Reconnect the system fan assembly cable to connector J3 on the power board FIGURE 3 33 Note The connector is not easy to see because it is positioned under the f...

Page 71: ...step If you installed the fan assembly as part of another procedure return to that procedure Otherwise perform the following tasks to bring the server back online Installing the Top Cover on page 112...

Page 72: ...not operate the server without fans Note This fan assembly is also referred to as Fan Tray 1 Removing the Hard Drive Fan Assembly 1 Prepare the server for hard drive fan removal See Powering Off the...

Page 73: ...24 FIGURE 3 34 Disconnecting the Hard Drive Fan Assembly Cable 3 Carefully lift the hard drive fan assembly cable from the cable guides 4 Push the green release button on the center of the hard drive...

Page 74: ...on an antistatic mat 7 Continue to Installing the Hard Drive Fan Assembly on page 60 Installing the Hard Drive Fan Assembly 1 Remove the replacement hard drive fan assembly from its packaging and pla...

Page 75: ...RE 3 37 Lowering the Hard Drive Fan Assembly 3 Pivot the hard drive fan bracket forward until it clicks FIGURE 3 38 FIGURE 3 38 Securing the Hard Drive Fan Bracket 4 Connect the hard drive fan assembl...

Page 76: ...Cover on page 126 Removing Antistatic Measures on page 127 Reinstalling the Server Chassis in the Rack on page 127 Reconnecting Cables to the Server on page 130 Powering On the Server on page 131 Repl...

Page 77: ...emoving the DIMM CPU Duct on page 68 3 Remove the system fan assembly See Removing the System Fan Assembly on page 54 4 Loosen the thumbscrew of the LED board and swing the board out to the left FIGUR...

Page 78: ...mat 8 Continue to Installing the LED Board on page 64 Installing the LED Board 1 Remove the replacement LED board from its packaging and place the board on an antistatic mat 2 Connect the cable to the...

Page 79: ...into the cable guides 6 Install the system fan assembly See Installing the System Fan Assembly on page 55 7 Install the DIMM CPU duct See Installing the DIMM CPU Duct on page 69 8 Perform the followi...

Page 80: ...cables and attach a wrist strap to the button snap grounding post inside the chassis just behind the mass storage assembly see FIGURE 3 10 for the location 2 If the server is in a rack slide it far e...

Page 81: ...ard upward to disengage it from the rear plastic bracket and to disengage its connector from the motherboard See Procedure 3 in FIGURE 3 45 Note Gently lift to avoid bending the GRASP board while remo...

Page 82: ...ring Off the Server on page 28 Disconnecting Cables From the Server on page 29 Removing the Server From the Rack on page 30 Performing Antistatic Measures on page 31 Removing the Top Cover on page 33...

Page 83: ...c mat 5 Consider your next step If you removed the DIMM CPU duct as part of another procedure return to that procedure Otherwise continue to Installing the DIMM CPU Duct on page 69 Installing the DIMM...

Page 84: ...duct as part of another procedure return to that procedure Otherwise perform the following tasks to bring the server back online Installing the Top Cover on page 126 Removing Antistatic Measures on pa...

Page 85: ...e 28 Disconnecting Cables From the Server on page 29 Removing the Server From the Rack on page 30 Performing Antistatic Measures on page 31 Removing the Top Cover on page 33 Note You will only need to...

Page 86: ...2 DIMM slots Note To push the DIMM SW2 button the PCI Tray must be removed and the button must be pushed through the hole in the PCI E cable hold down bracket Netra X4200 M2 DIMM Population Rules The...

Page 87: ...Supported DIMM Configurations for Netra X4200 M2 Slot A1 Slot B1 Slot A0 Slot B0 Total Memory Per CPU 1 GB 1 GB 0 0 2 GB 1 GB 1 GB 1 GB 1 GB 4 GB 2 GB 2 GB 1 GB 1 GB 6 GB 4 GB 4 GB 1 GB 1 GB 10 GB 2...

Page 88: ...tistatic Measures on page 127 Reinstalling the Server Chassis in the Rack on page 127 Reconnecting Cables to the Server on page 130 Powering On the Server on page 131 Installing a DIMM 1 Flip the DIMM...

Page 89: ...for all DIMMs to be installed 6 Consider your next step If you installed DIMMs as part of another procedure return to that procedure If you are to only install DIMMs a Install the DIMM CPU duct See I...

Page 90: ...rsions Always make sure that all CPUs in the server have the same part number Removing a Netra X4200 M2 CPU and Heatsink 1 Power off the server as described in Powering Off the Server on page 28 2 If...

Page 91: ...event it from tipping unevenly while you alternately loosen the four spring loaded mounting screws that secure the heatsink to the motherboard Turn the screws 180 degrees at a time then remove the scr...

Page 92: ...ion of the Heatsink Screws FIGURE 3 55 Removing the Heatsink b Twist the heatsink slightly to lift it off of the board Turn the heatsink upside down and allow the spring in each of the four mounting h...

Page 93: ...mponents c Pull the CPU socket lever slightly away from the socket See FIGURE 3 56 d Pivot the lever up into the fully open vertical position FIGURE 3 56 Releasing the CPU Socket Lever e Open the hing...

Page 94: ...single core CPUs is not supported Use two identical CPUs in your server a Unpack the new CPU and heatsink b Ensure that the CPU socket release lever and retainer plate are in the fully open position c...

Page 95: ...that the thermal grease in the syringe supplied with the CPU is pliable and not stiff If your syringe of grease has aged the grease might be too stiff to adequately spread out and ensure thermal condu...

Page 96: ...the server for motherboard assembly removal See Powering Off the Server on page 28 Disconnecting Cables From the Server on page 29 Removing the Server From the Rack on page 30 Performing Antistatic Me...

Page 97: ...the motherboard assembly FIGURE 3 59 Flex Circuit J7 Front I O J23 FIGURE 3 59 Disconnecting the Cables From the Motherboard Assembly 4 Use an 8mm nut driver to remove the two bus bar nuts and six oth...

Page 98: ...f the board until it has cleared the bus bar studs Caution When lifting the board use caution to avoid damaging the light pipes and connectors on the rear edge of the motherboard 6 Slide the board tow...

Page 99: ...Chassis 7 Set the motherboard assembly aside on an antistatic mat 8 Continue to Installing the Motherboard Assembly on page 86 Note After you replace the motherboard FRU you must use the servicetool...

Page 100: ...rd and while slightly elevated slide the motherboard assembly to the back of the chassis FIGURE 3 62 carefully seating the rear I O connectors into the rear gasketing FIGURE 3 62 Installing the Mother...

Page 101: ...he PCI E Cable Hold Down Bracket on page 36 PCI tray Removing the PCI Tray and PCI E Ribbon Cables on page 34 Top cover Removing the Top Cover on page 33 7 Perform the following tasks to bring the ser...

Page 102: ...ring Off the Server on page 28 Disconnecting Cables From the Server on page 29 Removing the Server From the Rack on page 30 Performing Antistatic Measures on page 31 Removing the Top Cover on page 33...

Page 103: ...rt cards depending on form factor that is short versus long or full height versus half height FIGURE 3 64 FIGURE 3 64 Locations of PCI Tray Screw and Retention Latches 3 Slide the PCI X card to the le...

Page 104: ...127 Reconnecting Cables to the Server on page 130 Powering On the Server on page 131 Installing a PCI X Card 1 Prepare the server for PCI X card installation See Powering Off the Server on page 28 Dis...

Page 105: ...of the PCI tray assembly for PCI E slot 0 and PCI X slot 1 only All other slots use green ertention latches for securing plug in cards 7 Using a Philips screwdriver remove and reposition green retenti...

Page 106: ...m power of any one PCI card is 25 watts Removing the PCI E Card 1 Prepare the server for PCI E card removal See Powering Off the Server on page 28 Disconnecting Cables From the Server on page 29 Remov...

Page 107: ...ped over and PCI E Card Securing Screw Location Note The screw is captive and cannot be completely removed from the PCI tray 3 Slide the PCI E card to the left and lift it out of the PCI tray FIGURE 3...

Page 108: ...for PCI E card installation See Powering Off the Server on page 28 Disconnecting Cables From the Server on page 29 Removing the Server From the Rack on page 30 Performing Antistatic Measures on page...

Page 109: ...ck on page 127 Reconnecting Cables to the Server on page 130 Powering On the Server on page 131 Replacing a Power Supply The server s redundant hot pluggable power supplies enable you to remove and re...

Page 110: ...ensure proper airflow in the server Removing a Power Supply 1 Identify which power supply requires replacement FIGURE 3 70 FIGURE 3 70 Power Supplies Locations A lighted amber LED on a power supply in...

Page 111: ...inue to Installing a Power Supply on page 97 Installing a Power Supply 1 Remove the replacement power supply from its packaging and place the supply on an antistatic mat 2 Align the replacement power...

Page 112: ...s are not lit Replacing the Power Distribution Board Removing the Power Distribution Board 1 Prepare the server for power board removal See Powering Off the Server on page 28 Disconnecting Cables From...

Page 113: ...on page 96 Removing the DVD Drive on page 40 Removing a Hard Drive on page 43 Removing the Mass Storage Assembly on page 49 3 Remove the five screws and two bus bar screws that secure the power board...

Page 114: ...he power distribution board from the default 2 3 position markings on the board say Ontario This is the required position for operation of the Netra X4200 M2 server Installing the Power Distribution B...

Page 115: ...ter 3 Maintaining the Netra X4200 M2 Server 101 FIGURE 3 75 Lowering the Power Board Into the Chassis 3 Install the five screws and two bus bar screws to secure the power board to the chassis FIGURE 3...

Page 116: ...orage Assembly on page 51 Installing a Hard Drive on page 46 Installing the DVD Drive on page 42 Installing a Power Supply on page 97 5 Perform the following tasks to bring the server back online See...

Page 117: ...Removing the Server From the Rack on page 30 Performing Antistatic Measures on page 31 Removing the Top Cover on page 33 Removing the PCI Tray and PCI E Ribbon Cables on page 34 2 Disconnect all thre...

Page 118: ...our next step If you removed the alarm board as part of another procedure return to that procedure Otherwise continue to Installing the Alarm Board on page 104 Installing the Alarm Board 1 Remove the...

Page 119: ...79 Aligning the Alarm Board With Chassis Wall 3 Swing the alarm board up to the chassis wall until it clicks into place FIGURE 3 80 FIGURE 3 80 Swinging the Alarm Board Into Place 4 Reconnect all thr...

Page 120: ...he alarm board as part of another procedure return to that procedure Otherwise perform the following tasks to bring the server back online Installing the Top Cover on page 112 Closing the Front Bezel...

Page 121: ...replacement procedures Tasks to perform to finish the procedures Installing the PCI Tray on page 108 Installing the Top Cover on page 112 Closing the Front Bezel on page 113 Removing Antistatic Measur...

Page 122: ...er assembly at the following connectors on the motherboard assembly FIGURE 3 82 PCI E0x8 J2 PCI E1x8 J18 PCI E3x8 J21 FIGURE 3 82 Reconnecting the PCI E Cables Goldfinger Assembly 2 Reconnect the PCI...

Page 123: ...Chapter 3 Maintaining the Netra X4200 M2 Server 109 FIGURE 3 83 Reconnecting the PCI E Cable Cover 3 Lower the PCI tray and slide it forward FIGURE 3 84...

Page 124: ...g the PCI Tray 4 Tighten the thumbscrew and reconnect the cable at J2 FIGURE 3 85 5 Reconnect PCI E cables from the motherboard into connectors J6 J7 and J1 on the front edge of the PCI tray Wiggle th...

Page 125: ...Chapter 3 Maintaining the Netra X4200 M2 Server 111 FIGURE 3 85 Reconnecting J2 and Tightening the Thumbscrew 6 Install the top cover See Installing the Top Cover on page 112 J6 J7 J1 J2...

Page 126: ...p cover on the chassis Set the cover down so that it hangs over the rear of the server by about an inch 25 mm 2 Slide the cover forward until it latches into place FIGURE 3 86 FIGURE 3 86 Installing T...

Page 127: ...the antistatic wrist strap from yourself Note You will be handling the chassis which is metal so the wriststrap is no longer necessary Additionally this gives you more freedom of movement for install...

Page 128: ...ls are extended 2 Place the ends of the chassis mounting brackets into the slide rails FIGURE 3 88 Returning the Server to the Rack 3 Slide the server into the rack until the brackets lock into place...

Page 129: ...ase levers slowly push the server into the rack Ensure that the cables are not in the way 6 Reconnect the cables to the back of the server See Reconnecting Cables to the Server on page 115 Reconnectin...

Page 130: ...sary reinstall the appropriate cables into the CMA 3 Power on the server See Powering On the Server on page 116 Powering On the Server As soon as the power cords are connected standby power is applied...

Page 131: ...ool FRU Update Procedure Caution The sunservice account is for the use of Sun service representatives only Do not use the sunservice account unless you are instructed to do so in a procedure developed...

Page 132: ...essor must not have been replaced with the motherboard The service processor firmware must not have been upgraded prior to the motherboard replacement do firmware upgrades after component swaps Do you...

Page 133: ...Chapter 3 Maintaining the Netra X4200 M2 Server 119...

Page 134: ...120 Netra X4200 M2 Server Service Manual May 2007...

Page 135: ...Specifications TABLE A 1 Netra X4200 M2 Physical Specifications Specification Value Width 17 4 inches 442 mm Height 3 5 inches 89 mm Depth 20 inches 508 mm Weight 37 2 pounds 17 kg TABLE A 2 Netra X42...

Page 136: ...to 158 F relative humidity up to 93 noncondensing 38 C 100 4 F max wet bulb Temperature storage 40 to 70 C 40 to 158 F Humidity 5 85 non condensing Short term 5 to 55 C 25 113 F 5 to 90 relative humi...

Page 137: ...ogressed far enough to initialize the video monitor However the codes are displayed as the self test runs and scroll off of the screen too quickly to be read An alternate method of displaying the POST...

Page 138: ...n is displayed click the Remote Control tab 9 Click on the Redirection tab 10 Set the color depth for the redirection console at either 6 or 8 bits 11 Click on the Start Redirection button The javaRCo...

Page 139: ...lt This option has effect only if you have also enabled the Quiet Boot option but it controls whether output from the Option ROM is displayed The two settings for this option are as follows Force BIOS...

Page 140: ...covery is being executed Main BIOS checksum is tested 01d7 Restoring CPUID moving boot block runtime interface module to RAM determine whether to execute serial flash 01d8 Decompressing runtime module...

Page 141: ...devices 122a ISA devices Static device initialization 152a PCI devices Static device initialization 252a PCI devices Output device initialization 202c Initializing different devices Detecting and init...

Page 142: ...1Ch handler Enable IRQ 0 in PIC for system timer interrupt Traps INT1Ch vector to POSTINT1ChHandlerBlock C0 Early CPU Init Start Disable Cache Init Local APIC C1 Set up boot strap processor informatio...

Page 143: ...ntrol to ADM module for initialization Initialize language and font modules for ADM Activate ADM module 33 Initializes the silent boot module Set the window for displaying text information 37 Displayi...

Page 144: ...ystem management interrupt A0 Check boot password if installed A1 Clean up work needed before booting to OS A2 Takes care of runtime image preparation for different BIOS modules Fill the free area in...

Page 145: ...t of the BSP to all application processors present NOTE APs are left in the CLIHLT state 61 70 OEM POST Error This range is reserved for chipset vendors and system manufacturers The error associated w...

Page 146: ...130 Netra X4200 M2 Server Service Manual May 2007...

Page 147: ...Panel LEDs on page 133 Hard Drive LEDs on page 135 Power Supply LEDs on page 135 Ethernet Port LEDs on page 136 These LEDs provide a quick visual check of the state of the system FIGURE C 1 and FIGURE...

Page 148: ...IGURE C 2 Netra X4200 M2 Server Rear Panel LEDs Hard disk drive status indicator LEDs Power button Locate button LEDs User controlled telco alarm LEDs Locate button LED Power OK LED Service action req...

Page 149: ...evices Front and Rear Panel LEDs The seven front panel LEDs FIGURE C 1 are located in the upper left corner of the server chassis FIGURE C 3 Front Panel LEDs Critical red Major red Minor amber User am...

Page 150: ...rocessing a command Off Power is off Power button front upper left Turns the host system on and off This button is recessed to prevent accidental server power off Use the tip of a pen to operate this...

Page 151: ...plug removal Off Normal operation Fault amber On The drive has a fault and requires attention Off Normal operation Activity green On Drive is receiving power Solidly lit if drive is idle Flashing The...

Page 152: ...ations of the internal LEDs TABLE C 5 describes the LED behavior Note To see the CPU LEDs or the GRASP board LED you must put the server in standby power mode shut down with the front panel Power butt...

Page 153: ...perly Lit amber CPU has encountered a voltage or heat error condition GRASP Board Power Status LED This LED has two states Off Standby power is not reaching the GRASP board Lit green 3 3V standby powe...

Page 154: ...138 Netra X4200 M2 Server Service Manual May 2007...

Page 155: ...descriptions are shown in the figure and table in this section FIGURE D 1 USB Connector Note The maximum output supply current for each USB port on the server is 500 mA TABLE D 1 USB Connector Pinouts...

Page 156: ...ing descriptions are shown in the figure and table in this section FIGURE D 2 Serial Connector TABLE D 2 Serial Connector Pinouts Pin Number Pin Name Description 1 RTS Ready to send 2 DTR Data termina...

Page 157: ...in the figure and table in this section FIGURE D 3 10 100BASE T Connector TABLE D 3 10 100BASE T Connector Pinouts Pin Number Pin Name Description 1 TX Positive side of transmit data 2 TX Negative sid...

Page 158: ...ion FIGURE D 4 10 100 1000BASE T Connector TABLE D 4 10 100 1000BASE T Connector Pinouts Pin Number Pin Name Description 1 TP0 Positive side of data pair 0 2 TP0 Negative side of data pair 0 3 TP1 Pos...

Page 159: ...TABLE D 5 VGA Video Connector Pinouts Pin Number Pin Name Description 1 RED Red video 2 GRN Green video 3 BLU Blue video 4 ID2 ID2 no connect 5 GND Ground 6 R_GND Red video return ground 7 G_GND Green...

Page 160: ...signals Note The alarm port relay contacts are rated for 100 V 0 2 A maximum FIGURE D 6 Alarm Port Pin Numbering Serial Attached SCSI Connector The Serial Attached SCSI SAS connector pins and their co...

Page 161: ...Segment S1 Gnd Second mate ground S2 TX Positive side of transmit to hard drive S3 TX Negative side of transmit to hard drive S4 Gnd Second mate ground S5 RX Negative side of receive from hard drive...

Page 162: ...Not used P3 3 3 V Not used P4 Gnd First mate ground P5 Gnd Second mate ground P6 Gnd Second mate ground P7 5 0 V Pre charge second mate P8 5 0 V Third mate 5 V P9 5 0 V Third mate 5 V P10 Gnd Second m...

Page 163: ...this section FIGURE D 8 Flex Cable Motherboard Connector TABLE D 8 Flex Cable Motherboard Connector Pinouts Pin Number Signal Name 1 DVD_DRST_L 2 PS1_PRESENT_L 3 DVD_DDATA 8 4 SAS_FAN_PRSNT_L 5 DVD_D...

Page 164: ...AN_LED_L 25 DVD_DDATA 2 26 PS0_VIN_GOOD 27 DVD_DDATA 14 28 PS0_POWEROK 29 DVD_DDATA 1 30 DVD_DDACK_L 31 DVD_DDATA 15 32 DVD_DRDY 33 DVD_DDRQ 34 DVD_INT_L 35 DVD_DDATA 0 36 GND 37 DVD_DIOR_L 38 SAS_DIS...

Page 165: ...SK1_TX_P 55 5V 56 SAS_DISK1_TX_N 57 GND 58 GND 59 SAS_DISK2_TX_N 60 5V 61 SAS_DISK2_TX_P 62 GND 63 GND 64 GND 65 SAS_DISK2_TX_N 66 DISK3_ACT_LED_L 67 SAS_DISK0_TX_P 68 SPINDLE_ID0 69 GND 70 DISK2_ACT_...

Page 166: ...de of the motherboard that connect 12 V and ground The pads have been designed to handle 50 A The motherboard bus bar connector pads and their corresponding descriptions are shown in the figure and ta...

Page 167: ...short interconnect ribbon cable On each board there is a connector Samtec STMM 113 02 S D The interconnect cable connector pins and their corresponding descriptions are shown in the figure and table...

Page 168: ...e Connector TABLE D 10 Front I O Interconnect Cable Connector Pinouts Pin Number Signal Name 1 NA 2 NA 3 NA 4 NA 5 NA 6 NA 7 GND 8 GND 9 NA 10 NA 11 GND 12 GND 13 FRONT_LOCATE_L 14 NA 15 GND 16 GND 17...

Page 169: ...mber Pin Name Description PB RH1 12V RET Main Power Return PB RH2 12V RET Main Power Return PB RH3 12V RET Main Power Return PB RH4 12V 12V Power Output PB RH5 12V 12V Power Output PB RH6 12V 12V Powe...

Page 170: ...EPROM Serial Data I O B6 PS_ON Enable for main supply output C1 Return Ground C2 Tach _1 Fan tach output 2 pulses per rev C3 Return Ground C4 3 3V SB 3 3V Standby Output C5 SCL EEPROM Serial Clock Inp...

Page 171: ...wn in TABLE D 12 TABLE D 12 Fan Module Connector Pinouts Pin Number Pin Name Description 1 12V 12V power to Fan A and to Fan B in Sun Fire X4100 fan modules 2 GND Ground for Fan A and for Fan B in Sun...

Page 172: ...156 Netra X4200 M2 Server Service Manual May 2007...

Page 173: ...ns on page 159 Performing RAID Configuration Tasks on page 195 Fusion MPT SAS BIOS Overview The Fusion MPT SAS BIOS features include Configuration for up to 256 adapters any four can be chosen for INT...

Page 174: ...by selecting the priority To use this feature the system BIOS must also be compatible with the BBS If the system supports the BBS you can use the system BIOS Setup menu to select the boot order and dr...

Page 175: ...5 00 after memory initialization during reboot to reenable and reconfigure the controllers Note Some devices detected by the Configuration Utility cannot be controlled by the SAS BIOS Devices such as...

Page 176: ...Definition Description F1 Help Context sensitive help for the field in which the cursor is positioned Arrow keys Move cursor Up down left right movement to position the cursor Home End Select item Se...

Page 177: ...e adapter s devices are scanned and the Adapter Properties screen appears See FIGURE E 3 To change the Adapter boot order use the Insert and Delete keys while on the Boot Order field Press Insert or D...

Page 178: ...nabled 0 Esc Exit Menu F1 Shift 1 Help Alt N Global Properties Alter Boot Order Ins Del Alter Boot List FIGURE E 1 Adapter List Screen TABLE E 2 Adapter List Screen Field Descriptions Field Descriptio...

Page 179: ...Properties menu can be used to change the status of this setting The BIOS must be reloaded the system must be rebooted in order for a new Boot Support setting to take effect Error The BIOS encountere...

Page 180: ...ties Screen TABLE E 3 Global Properties Screen Field Descriptions Field Description Pause When Boot Alert Displayed This option specifies whether the BIOS pauses for user acknowledgement after display...

Page 181: ...PT Firmware Revision 1 04 00 00 IR SAS Address 50003BA0 000003BA Status Enabled Boot Order 0 Boot Support Enabled BIOS OS RAID Properties SAS Topology Advanced Adapter Properties Esc Exit Menu F1 Shif...

Page 182: ...hen the system has more than one adapter Up to four of the total adapters in a system may be selected as bootable Boot Support Indicates whether an adapter is eligible for LSI Logic software control o...

Page 183: ...iven in TABLE E 5 The SAS Topology screen shows the following objects and their significant properties Adapter PHYs Attached Devices Expanders Enclosures LSI Logic MPT Setup Utility v6 02 00 00 2005 0...

Page 184: ...an expander or enclosure to expand or collapse the display Press Enter while on a device to activate the Locate LED At any time while on the screen press C to clear Device Mappings for non present de...

Page 185: ...mum Link Speed SAS Topology SAS1064 Device Identifier Target SAS1064 02 03 00 Capabilities PHY 0 PHY 1 PHY 2 SEAGATE ST936701LSUN36G 0456 SSP PHY 3 SEAGATE ST973401LSUN72G 0356 SSP Esc Exit F1 Help Al...

Page 186: ...of SAS topology discovery on this directly attached PHY or on an expander This field is only an indicator of an error being encountered For specific details and the error value see the Expander Prope...

Page 187: ...Identifier The ASCII device identifier string extracted from the device s inquiry data Scan Order The scan order for this device This is the equivalent of a SCSI ID in parallel SCSI Device Information...

Page 188: ...can press Esc at any time to cancel the verification process TABLE E 7 describes the fields of the screen Device Verify SAS1064 Device Identifier SEAGATE ST936701LSUN36G 0456 SAS Address 5000C500 0010...

Page 189: ...ign anything and stop the verification process Advanced Adapter Properties Screen The Advanced Adapter Properties screen see FIGURE E 11 allows you to view and modify infrequently accessed adapter set...

Page 190: ...ield Descriptions Field Description IRQ The Interrupt Request Line used by the adapter The system BIOS assigns this value NVM Indicates whether an adapter has nonvolatile memory NVM associated with it...

Page 191: ...n was lost and the link reset sequence occurred Running Disparity Errors The number of DWORDS with running disparity errors that have been received outside of PHY reset sequences since the last PHY Li...

Page 192: ...Device Properties SAS1064 Maximum INT 13 devices for this adapter 24 Maximum Target device spinups 1 IO Timeout for Block Devices 10 IO Timeout for Block Devices Removable 10 IO Timeout for Sequentia...

Page 193: ...lue of 1 IO Timeout for Block Devices The time in seconds 0 999 0 no timeout that the host uses to timeout I Os for the following devices with nonremovable media SCSI Device Type 00h Direct Access SCS...

Page 194: ...ck Devices Removable Controls LUN scans for the following devices with removable media SCSI Device Type 00h Direct Access SCSI Device Type 04h Write Once SCSI Device Type 05h CD ROM SCSI Device Type 0...

Page 195: ...Media Support None Install no INT 13H interface for any Direct Access removable media devices Boot Device Only Install INT 13H interface for a Direct Access removable media device if and only if medi...

Page 196: ...Invalid DWORDs 0 0 0 Loss of DWORD Sync 0 0 0 Running Disparity Errors 0 0 0 PHY Reset Errors 0 0 0 Reset Link Error Counts Esc Exit Menu F1 Shift 1 Help Enter Reset Phy error logs Alt N Next Phy Alt...

Page 197: ...s device Link Error Settings Invalid DWORDs The number of invalid DWORDs that have been received outside of PHY reset sequences since the last PHY Link Error Reset The count stops when it reaches the...

Page 198: ...pe options are described in the text that appears on the screen No further explanation is needed Threshold Count Link error count threshold values When a Link Error Count exceeds a Threshold Count wit...

Page 199: ...Choose array type to create Esc Return to Adapter Properties FIGURE E 14 Select New Array Type Screen Create New Array Screen The Create New Array screen allows you to select disks for a new array FIG...

Page 200: ...ID Hot Drive Pred Size ID Disk Spr Status Fail MB 2 FUJITSU MAV2073RCSUN72G 0301 Yes No Primary 70007 3 FUJITSU MAV2073RCSUN72G 0301 Yes No Secondary 70007 Esc Exit Menu F1 Shift 1 Help Space Select d...

Page 201: ...RAID arrays are not required to have a Hot Spare Only one Hot Spare per RAID array is permitted You can define a Hot Spare when you create an array or at any time after creation if the array is made...

Page 202: ...owed for this type of array is reached or Maximum number of total IR disks on a controller is reached No SMART Disk does not support SMART cannot be used in an array Wrg Intfc Device interface SAS dif...

Page 203: ...can Order 2 Size MB 69618 Status Optimal Manage Array Scan Device Identifier RAID Hot Drive Pred Size ID Disk Spr Status Fail MB 3 FUJITSU MAV2073RCSUN72G 0301 Yes No Secondary No 69618 4 FUJITSU MAV2...

Page 204: ...cifies whether the disk is the Hot Spare for a RAID array Yes or No RAID Arrays are not required to have a Hot Spare Only one Hot Spare per RAID array is permitted You can define a Hot Spare when you...

Page 205: ...ly Wrg Type Device is not compatible for use as part of a RAID array Too Small Disk is too small to mirror existing data Max Dsks Maximum number of disks allowed for this type of array reached or Maxi...

Page 206: ...fier LSILOGICLogical Volume 3000 Type IM Scan Order 2 Size MB 69618 Status Optimal Manage Hot Spare Synchronize Array Activate Array Delete Array Esc Exit Menu F1 Shift 1 Help Enter Select Item FIGURE...

Page 207: ...guration This field is grayed out under the following conditions The array is inactive The array is at its maximum number of devices Integrated Striping firmware is used Striped Arrays do not support...

Page 208: ...entation and Support The LSISAS1064 controller supports the Integrated RAID hardware solution which is a highly integrated low cost RAID solution It is designed for systems requiring redundancy and hi...

Page 209: ...onfiguration Utility that is accessible by pressing the CTRL C keys during the boot process The LSI RAID firmware and BIOS is OS independent and you set up RAID while in MPTBIOS POST before booting to...

Page 210: ...can contain up to four disk drives A mirrored volume RAID 1 can contain up to two disk drives One disk drive can be set up as hot spare for a RAID 1 array one hot spare disk per controller maximum Vo...

Page 211: ...d Striping IS offers the ability to stripe data across multiple hard disks This can increase storage capacity and performance by combining multiple disks into one logical volume Note Use RAID 0 with c...

Page 212: ...configured press C and select Save Changes then exit this menu to commit the changes The Configuration Utility will pause while the array is being created Creating a RAID 1 Volume A RAID 1 volume also...

Page 213: ...ce bar 7 When the volume has been fully configured press C and select Save Changes then exit this menu to commit the changes The Configuration Utility will pause while the array is being created Note...

Page 214: ...guration Utility select an adapter from the Adapter List screen 2 Select the RAID Properties option This displays the current volume 3 Press C to create a new volume 4 Create the new volume To create...

Page 215: ...Array An array can become inactive if for example it is removed from one controller or computer and moved to another one The Activate Array option enables you to reactivate an inactive array that has...

Page 216: ...ting a Disk Drive There are several ways to physically locate a disk drive as long as the firmware is correctly configured and the drives support disk location During RAID creation when a disk is set...

Page 217: ...X4200 M2 4 battery 8 Netra X4200 M2 38 Bezel 7 bezel 33 113 LEDs Activity 134 Fault 134 Locator 134 BIOS Boot specification for SAS 158 changing menu settings 15 configuring 15 menu tree 19 Option ROM...

Page 218: ...ates xi DVD optical media drive FRU name 7 DVD drive 7 Netra X4200 M2 40 E electrostatic discharge ESD prevention 31 emergency shutdown 14 environmental specs Sun Fire X4100 120 Ethernet 10 100 connec...

Page 219: ...ibution board 100 supply 97 server into rack 114 top cover 112 internal LEDs 136 IOBD I O board FRU name 8 J jumpers 22 Clear CMOS 22 diagram of location 22 NMI dump switch 23 Reset switch 23 SW2 23 S...

Page 220: ...switch SW2 23 noise emission specs Netra X4200 M2 120 O OK to Remove LED 135 operating state determining 134 Option ROM size 18 OSP board 8 P PCI Cable hold down bracket 9 PCI Ecard 9 PCI PCIE and PCI...

Page 221: ...4 replaceable component locations Netra X4200 M2 26 replacing alarm board 103 DIMM CPU duct 68 hard drive 43 hard drive fan assembly 58 LED board 62 mass storage assembly 47 motherboard assembly 82 PC...

Page 222: ...ry of features 1 Sun Fire X4200 thermal grease application 81 Sun Fire X4200 M2 CPU replacement 76 heatsink replacement 76 SW2 NMI dump switch 23 SW3 Reset switch 23 system controller assembly 8 syste...

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