MX3500N SELF DIAG AND TROUBLE CODE 8 – 1
MX3500N
Service Manual
[8] SELF DIAG AND TROUBLE CODE
1. Self diag
When a trouble occurs in the machine or when the life of a consum-
able part is nearly expired or when the life is expired, the machine
detects and displays it on the display section. This allows the user
and the serviceman to take the suitable action. In case of a trouble,
this feature notifies the occurrence of a trouble and stops the
machine to minimize the damage.
A. Function and purpose
1) Securing safety. (The machine is stopped on detection of a
trouble.)
2) The damage to the machine is minimized. (The machine is
stopped on detection of a trouble.)
3) By displaying the trouble content, the trouble position can be
quickly identified. (This allows to perform an accurate repair,
improving the repair efficiency.)
4) Preliminary warning of running out of consumable parts allows
to arrange for new parts in advance of running out. (This
avoids stopping of the machine due to running out the a con-
sumable part.)
B. Self diag message kinds
The self diag messages are classified as shown in the table below.
C. Self diag operation and related work flow
The machine always monitors its own state.
When the machine recognizes a trouble, it stops the operation and
displays the trouble message.
A warning message is displayed when a consumable part life is
nearly expired or is expired.
When a warning message is displayed, the machine may be or
may not be stopped.
The trouble messages and the warning messages are displayed by
the LCD.
Some trouble messages are automatically cleared when the trou-
ble is repaired. Some other troubles must be cleared by a simula-
tion.
Some warning messages of consumable parts are automatically
cleared when the trouble is repaired. Some other warning mes-
sages must be cleared by a simulation.
Class 1
User
Warning of troubles which can be recovered by
the user. (Paper jam, consumable part life
expiration, etc.)
Serviceman
Warning of troubles which can be recovered only
by a serviceman. (Motor trouble, maintenance,
etc.)
Other
—
Class 2
Warning
Warning to the user, not a machine trouble
(Preliminary warning of life expiration of a
consumable part, etc.)
Trouble
Warning of a machine trouble. The machine is
stopped.
Other
—
Troubleshoot the cause.
YES
NO
Detects/analyzes
the content.
Trouble/Warning
Warning
Trouble
The machine is stopped.
The content is displayed.
Trouble/Warning
Warning
A consumable
part has reached
its lifetime.
Trouble
Replace or supply
the consumable part.
Cancel the self-
diagnostic message with
the diagnostics
(test commands).
Reset
Standby state
Monitors the machine
conditions.
Repair
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