8
Service
Fault table CiA402 profile
Operating Instructions – MOVIMOT
®
flexible
310
Subfault: 33.11
Description: Hardware compatibility error
Response: Output stage inhibit
Cause
Measure
Firmware does not match device.
Contact SEW-EURODRIVE Service.
Subfault: 33.12
Description: Memory module plugged in
Response: Output stage inhibit
System state: Fault acknowledgment with CPU reset
Cause
Measure
A plugged-in memory module was detected dur-
ing device start. The setting for the device para-
meter source is set to "Internal memory".
– Switch off the device. Remove the memory
module and restart the device.
– Change the parameter "Non-volatile memory
source" to "Arbitrary" or "Replaceable memory
module". Switch the device off and on again.
Subfault: 33.13
Description: Memory module removed
Response: Output stage inhibit
System state: Fault acknowledgment with CPU reset
Cause
Measure
The device was started without a memory
module. The setting for the device parameter
source is set to "Replaceable memory module".
Switch off the device. Insert the memory module
and restart the device.
Replaceable memory module removed during on-
going operation.
Change the parameter "Non-volatile memory
source" to "Internal memory". Switch the device
off and on again.
Subfault: 33.14
Description: EtherCAT
®
slave controller cannot be accessed
Response: Output stage inhibit
System state: Fault acknowledgment with CPU reset
Cause
Measure
The EtherCAT
®
slave controller cannot be ad-
dressed.
Contact SEW-EURODRIVE Service.
29128668/EN – 12/2019
