Ricoh InfoPrint 1570, User Manual, Page: 124 / 148

Solving printing problems
124
Troubleshooting
Incorrect characters
print. You are using an
incompatible parallel
cable. If you are using a parallel interface, make sure you are using an
IEEE 1284-compliant parallel cable.
The MFP is in Hex Trace
mode. If
Ready Hex
appears on the display, you must exit Hex Trace
mode before you can print your job. Turn the MFP off, wait 10
seconds, and then turn the MFP back on to exit Hex Trace mode.
Tray linking does not
work. Tray linking is not
configured properly. • Make sure both the size and type of media are the same in both
trays.
• Make sure the paper guides in the trays are set for the correct
size media.
• Make sure the menu values for both size and type are set
correctly in the Paper Menu.
• See Linking trays , or see the Menus and Messages Guide for
more information.
Large jobs do not collate. Collate is not set to On. Set Collation to
On
in the Finishing Menu or through the MFP
driver.
Note: Setting Collation to
Off
in the driver overrides the setting in
the Finishing Menu .
See the Menus and Messages Guide for more information.
The job is too complex. Reduce the complexity of the print job by eliminating the number
and size of fonts, the number and complexity of images, and the
number of pages in the job.
The MFP does not have
enough memory. Add MFP memory.
Unexpected page breaks
occur. The job has timed out. Set Print Timeout to a higher value from the Setup Menu .
See the Menus and Messages Guide for more information.
Symptom Cause Solution