Setting up TAPI Interface
196
Application Interfaces
1.
In the Start menu, select
Settings
:
Control Panel
. Select the
Printers and
other Hardware
(with Windows 7:
Hardware and Sound
, with
Windows 8: via
Search Control Panel
) category. Double-click on the
Phone and Modem Options
icon.
2.
Change to the
Advanced
tab.
3.
From the list of installed driver software, select
Forum 500 Service
Provider
and click on
Configure
.
4.
In the following dialogue you will find a list with the configured connec-
tions for the user who is currently logged on. Click on
New
.
5.
In the following dialogue you provide information for the new connection.
In the
Connection name
box you can enter a descriptive name for the
connection. In the
CTI server
box you must enter the DNS name or the IP
address of the Forum 523/524. Using the
[…]
button you can search for
this in the LAN. In the boxes
Username
and
Password
you enter the user
data of one of the users configured on the Forum 523/524. This user must
be allocated a system terminal. Confirm your entry with
OK
.
6.
The new connection is now configured. Close the opened dialogues with
OK
and
Close
.
Testing the TAPI Function
1.
Start the programme called
Phone Dialer
: press the [R]
keyboard combination. The dialogue
Run
opens. Enter “dialer” and confirm
with
OK
.
2.
In the
Tools
menu, select the item
Connect using...
to select the system
terminal that is to use the CTI application. Under Windows you select the
item
Options
from the
Edit
menu. In the
Lines
tab you then select the
system terminal from the
Phone calls
list.
3.
Enter a telephone number in the
Number
box and confirm with
Dial
.
Under Windows you first click on the
Dial
icon and in the subsequent
dialogue activate
Phone call
.
4.
The number you entered is displayed on the selected system terminal. Lift
the receiver to start dialling.
Note:
In order to guarantee correct operation with different TAPI
applications, the block dialling function has to be disabled on
the terminals.
Summary of Contents for forum 523
Page 1: ...Forum 523 524 Mounting and Commissioning Manual ...
Page 10: ...8 ...