Proximus forum 523, Mounting And Commissioning Manual

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12 Features
Forum 523/524 can be integrated into an existing network (LAN) and be used
from all workstations as Internet access router. VoIP integration and the
connection to an existing EMail system is possible.
The Forum 523/524 is configured and programmed using a special web
browser (the Web console), which can be run on a connected PC.
The configuration of the Forum 523/524 can be prepared by a Proximus
agent. The Forum 523/524 configuration can also be edited or updated by
the Proximus Customer Service Centre via remote access.
To connect Forum 523/524 to existing company hardware, an actor can be
connected to a door opener contact. A doorbell and door intercom can also be
connected using additional devices.
Forum 523/524 enables you to use CTI ( C omputer T elephony I ntegration)
applications. The TAPI (Telephony Application Programming Interface) and
CSTA (Services for Computer Supported Telecommunications Applications)
standards are supported for the purpose of integrating CTI applications.
Forum 523/524 also features an integrated browser-based CTI application,
the Forum CTI. The Forum CTI allow users to call up and use telephone func-
tions from their PCs.
Furthermore, the Forum CTI Touch web application is a web-based
solution available for controlling telephony functions with current smart-
phones.
Further Telephony Features
The installed memory card enables you to operate a digital voice memory and
voice information system. A memory card offers at least 60 minutes of
recording time. For more information, please refer to the user guides
“Forum Voicemail” and “Forum Auto Attendant”.
You can optimize your telephone communications by using team functions
and call-queuing function.
The separate licensable Forum Count Web application enables you to record,
store and analyse telephone connections using configurable filters. You will
find more information on this topic in the Online Help of the Web console.