Setting up TAPI Interface
Application Interfaces
195
Setting up TAPI Interface
With a TAPI (
T
elephony
A
pplication
P
rogramming
I
nterface) you can operate
a CTI application (
C
omputer
T
elephony
I
ntegration). Here, the CTI application
uses the services of the Forum 523/524 with the help of the TAPI driver
installed on a Windows PC.
Many telephony functions, such as enquiry, toggling, three-party conference,
pick-up, call protection and call forwarding can be controlled using appro-
priate TAPI-compatible software.
Requirements
You require an active IP network connection between the PC and the commu-
nications system. CTI functions can be used only in conjunction with system
terminals.
You must therefore have configured at least one user for a system terminal. In
addition, you require a TAPI 2.1-compatible CTI application, for example the
Phone Dialer
included in the Windows operating system.
Note:
You can also install the TAPI driver under Windows 7 /
Windows 8 and under Windows Server 2008 R2 (x64) /
Windows Server 2012. For Windows Server 2008 R2 (x64) an
additional runtime library is required. Download and install the
“Microsoft Visual C++ 2008 SP1 Redistributable Package (x64)”
from the Microsoft web site under the following URL:
http://www.microsoft.com/downloads/
details.aspx?FamilyID=ba9257ca-337f-4b40-8c14-
157cfdffee4e
Installing the TAPI Driver
1.
Call up the start mask from the product CD (see
2.
Select
Software
:
Install TAPI Service Provider
from the start mask.
3.
Follow the programme instructions.
Configuring the TAPI Connection
Note:
Under Windows you should log on as the user for whom you
want to configure the TAPI connection.
Summary of Contents for forum 523
Page 1: ...Forum 523 524 Mounting and Commissioning Manual ...
Page 10: ...8 ...
