Printronix PrintNet P8000 Line User Manual Download Page 209

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Troubleshooting Tips

Windows Troubleshooting Tips

This section provides information on possible solutions to some
standard Windows and PrintNet configuration errors.

Technical Support

If you require technical support, please have the following
information available when you call:

What level of software are you running?

What type of attachment do you have?

What is your host operating system?

Give a detailed description of the problem.

How often, and when, does the problem occur?

Give a detailed description of your network and the
components attached.

Provide printer configuration and E-Net test page in either
hardcopy or softcopy if possible.

Summary of Contents for PrintNet P8000 Line

Page 1: ...P8000 Line Matrix Printers PrintNet Ethernet User s Manual...

Page 2: ...WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE EXCLUDED Printronix Inc does not warrant that the functions contained in the Software will meet your requirements or that the ope...

Page 3: ...PrintNet Ethernet User s Manual P8000 Line Matrix Printers...

Page 4: ...or warranties of any kind regarding this material including but not limited to implied warranties of merchantability and fitness for a particular purpose Printronix shall not be held responsible for...

Page 5: ...indows 95 Windows 98 Windows Me WIndows NT and Windows 2000 are registered trademarks of Microsoft Corporation FTP Software and OnNet are trademarks or registered trademarks of FTP Software Inc NetMan...

Page 6: ......

Page 7: ...eues 19 Models 19 Interfaces 20 PrintNet Card LED 20 Speed Setting for 10 100Base T 21 Conventions Used in this Manual 22 Notes and Notices 23 2 Installation And Configuration 25 Installation 25 Conne...

Page 8: ...work 36 Print Path Configuration 38 Destination Settings 39 Chosen Model Settings 41 Chosen Logpath 41 Print Model Configuration 41 Log Path Configuration 44 TN5250 3270 Configuration 46 SNMP Configur...

Page 9: ...w 69 Unix Environment Description 69 Unix PrintNet Configuration 70 Mandatory 70 Optional 70 Using ARP 70 Using BOOTP 72 Communicating Across Routers 73 Unix Host Configuration 74 Manual System V Host...

Page 10: ...rinter Sharing 99 Handling z OS Connectivity Problems 99 Ping is not Successful 99 Ping is Successful 100 7 AS 400 Configuration ASCII Printer 101 Overview 101 Configuring AS 400 for ASCII using TCP I...

Page 11: ...V3R7 and Above 126 Configuring PSF for IPDS on V4R2 and Above 131 Configuring AFP with CRTPSFCFG on V4R3 and Above Optional 132 Configuring PSF with CRTDEVPRT on V4R2 and Above 134 Verifying the IPDS...

Page 12: ...on TN5250 163 Setting Up TN5250 Print Queues on AS 400 163 Setting Up a TN5250 Connection Device via a Telnet Session 164 User Supplied Values 165 Using Telnet Commands for TN5250 165 Command List 165...

Page 13: ...03 Reset the PrintNet Password 205 TCP Access Lists 205 PrintNet Naming Schemes 207 Periodic Ping 207 A Troubleshooting Tips 209 Windows Troubleshooting Tips 209 Technical Support 209 PrintNet cannot...

Page 14: ...ork 216 Nothing Prints 217 Stair Stepped Output 218 No Form Feed or Extra Page Comes Out 219 Front Panel Message Dynamically Set Params Read Only 219 B Customer Support 221 Printronix Customer Support...

Page 15: ...rol panel telnet or webpage What Special Features are Available PrinNet offers an extensive list of features including built in HTML forms for easy cross platform configuration availability of PrintNe...

Page 16: ...protocols can be individually disabled multiple destinations queues for versatile printer manipulation and distinct print setups header and trailer strings to instruct printers on font pitch printing...

Page 17: ...lity to preprocess the print data before it is sent to the printer allows elimination of certain printing problems or implementation of printer enhancements that may be difficult and time consuming to...

Page 18: ...se 2 Phase 3 Host Destination 4 d4prn Destination 2 d2prn Destination 3 d3prn Destination 1 d1prn Model 1 m1 Model 2 m2 Model 3 m3 Model 4 m4 Printer Destination 8 d8prn Destination 6 d6prn Destinatio...

Page 19: ...odel defines how the print job will be processed as it passes through to the printer Models are a set of mini filters that can be used to modify the print data stream The functions available for each...

Page 20: ...up to eight unique and independent printer personalities in a single printer Allows you to effectively have eight virtual printers in one Interfaces The Ethernet interfaces with the host printer throu...

Page 21: ...onnection at switch maintains 10mbps Full Duplex 3 100mbps Half Duplex Use parallel detection because the PrintNet is using force mode and thus has auto negotiation disabled PORs to 100mbps Half Duple...

Page 22: ...this Manual All uppercase print indicates control panel keys Example Press the CLEAR key then press the ONLINE key Quotation marks indicate messages on the Liquid Crystal Display LCD Example Press the...

Page 23: ...s For your safety and to protect valuable equipment read and comply with the notes included in this manual A description follows NOTE A Note gives you helpful information and tips about printer operat...

Page 24: ...Chapter 1 Notes and Notices 24...

Page 25: ...k cable into the RJ 45 connector Configuration Tools There are two parts to a PrintNet setup Configuring the PrintNet so it can be seen on the network This involves network related settings e g an IP...

Page 26: ...rnet via the control panel HTML forms Telnet PTX_SETUP Printing an Ethernet Test Page Always print an Ethernet Test page before performing any updates or network configuration Refer to the User s Manu...

Page 27: ...Make sure the print server has an IP address and Subnet Mask so it is recognizable on your TCP IP network 2 Make sure your network station can successfully ping the PrintNet over the network 3 Direct...

Page 28: ...word instead of the defaults For more information on setting passwords see PrintNet Security on page 203 Setup through Data Stream The PTX_SETUP command can also be used to configure PrintNet settings...

Page 29: ...o unauthorized users cannot make changes When you try to open any of the PrintNet s configuration pages you are asked for your user name and password At the prompt you need to enter root unless you ha...

Page 30: ...ngst other pages Configuration This area allows the user to configuration the printer and network settings The user can click each link to go to page options Printer Status This area displays the prin...

Page 31: ...name It also allows you to select banner page types filters header and trailer strings and printer configurations Log Path this menu item allows you to specify the logpath name type and destination T...

Page 32: ...ation Configuration Management and File Management Printer Configuration The Printer Configuration page allows the user to set up print format host communication emulation settings etc For description...

Page 33: ...onfiguration Management The Configuration Management page allows the user to manage or display printer configurations For descriptions on each option refer to the printer s User s Manual Figure 4 Conf...

Page 34: ...of upload you are prompted to select which application to use for bringing up the data see Figure 6 on page 35 Download allows you to browse for a file and load it to the printer Overwrite Files allow...

Page 35: ...File Management 35 Figure 6 Upload File Prompt...

Page 36: ...pecify the setting for each network protocol Beside each protocol name is a checkbox which allows you to enable or disable each protocol depending on your network printing needs NOTE TCP IP is the onl...

Page 37: ...HCP protocols which are alternate methods of assigning IP addresses On most networks you want to enter a permanent IP address and subnet mask and disable BOOTP and DHCP However if your network require...

Page 38: ...the first two fields in a Routing row will be routed to the router gateway named in the third field Packets which do not match any of the listed Destinations and Masks will be routed to the default ro...

Page 39: ...Destination Settings 39 Destination Settings Figure 9 Print Path Configuration...

Page 40: ...is enabled Services Define what type s of print services the destination will support By default all services enabled Selected Model Defines the model configuration that is to be associated with the...

Page 41: ...Logpath This section displays the logpath setting associated with the displayed destination To change Log Path settings see Log Path Configuration on page 44 Print Model Configuration Figure 10 Print...

Page 42: ...rnet Interface will execute them in order from top to bottom If specifying fewer than four sequences be sure to start at the top leaving undefined fields at the bottom Trailer String Define an escape...

Page 43: ...single printer Using this feature you effectively have eight different printers in one To associate a printer configuration to the currently selected destination queue just select the desired printer...

Page 44: ...licking Submit Logpath Type Define what type of log information will be tracked for each print job passing through the associated destination The types are Print Job Started A notification is sent to...

Page 45: ...tination will be reported The choices are None default do not report any logging information Email to an e mail address SMTP server address is set in the Administration page UDP Syslog to a host speci...

Page 46: ...ows you to specify settings for up to eight different TN5250 3270 sessions NOTE The standard Printronix PrintNet module does not support TN5250 3270 protocol However the TN5250 3270 software is availa...

Page 47: ...r the current configuration Default TN5250 Host IP Specifies the IP address or domain name of the host AS 400 for TN5250 for the current configuration Default Unconfigured empty host Port Specifies th...

Page 48: ...e name Device Description TN5250 mode Specifies the name of the printer device for the current configuration The description entered will be the name of the printer device created on the AS 400 host f...

Page 49: ...ary TN5250 mode As declared on the AS 400 host for the created printer device Auto Connect Specifies whether the PrintNet will automatically connect to the host Default Disabled Start Stop Auto Connec...

Page 50: ...ries providing the ability to filter alert notices as desired SNMP Manager Alert Posting Settings Figure 14 SNMP Manager Alert Posting Configuration Specifies whether alerts from the enabled alert gro...

Page 51: ...categories for this configuration will be sent to the Unix syslog daemon If this option is enabled the syslog daemon IP address must be entered in the syslog field in the System Information section o...

Page 52: ...name and location alert description alert group alert severity level and printer status Default Disabled Short E mail Message Length Specifies the maximum size of the short e mail message Acceptable...

Page 53: ...alert group alert severity level and printer status To test the validity of the e mail address and the SMTP server address enable the Send Test Message option If the Send Test Message box is checked a...

Page 54: ...printer events belongs to which Alert Group Default All alert groups are enabled by default Table 2 Alert Groups and Printer Events Alert Group Printer Events Warning File System Full File Exist Hex...

Page 55: ...tall Time Out Ribbon Ink Out Ribbon Stall Ribbon Drive Shuttle Over Speed Ribbon Fault Ribbon Detected Ribbon Broken Barcode Barcode Fail Specification Barcode Quiet Zone Too Small Barcode Improper Da...

Page 56: ...on Configuration System Information The System Information form allows you to specify the following information about the printer Name Name given to the print server in Windows environment The default...

Page 57: ...e SMTP server to be used for processing email messages generated by the PrintNet Default Unconfigured empty TCP Services There are two protocols that users can disable Usually major corporations prefe...

Page 58: ...s can alter the PrintNet s settings Guest users can only view settings but cannot alter them Both types of users can be assigned passwords To change a password type in the old password in the Old fiel...

Page 59: ...ystem Configuration The System Configuration form allows you to change the PrintNet s operation mode Select Reboot to re power the print server Select Default to reset the print server and have it com...

Page 60: ...mer Support Center link 2 Click Browse to navigate to the directory then click Upgrade NOTE Upgrading the printer firmware will erase all printer configurations except network setting You may want to...

Page 61: ...Upload to load the data from the printer to your host system The captured file size depends on your available DRAM size Status The Status menu items allow you to view the current status of both the p...

Page 62: ...y processing data it has already received or it could be in an error state The printer status display is automatically refreshed every minute NOTE You cannot cancel a print job with an IPDS Emulation...

Page 63: ...ng TCP IP as the underlying protocol Configuring the PrintNet with its mandatory TCP IP settings IP address and subnet mask Configuring a new printer on the Windows station Windows Environment Descrip...

Page 64: ...of an IP address and subnet mask before it can be seen on the network Optional Additional settings like routing entries can be configured This allows communication across subnets when no other router...

Page 65: ...network At this point you should be able to communicate with the PrintNet from your local Windows station This means the print server knows about an IP address and subnet mask and has these settings i...

Page 66: ...ter will not be able to see your PrintNet In order for hosts across a router to see your PrintNet store a default router gateway within the print server so that any packets destined for another subnet...

Page 67: ...quires the IP address for the PrintNet and the second field must be filled in with a valid destination from the print server e g d1prn Otherwise LPR will not be able to access the printer This name ca...

Page 68: ...ring up the appropriate destination form By default you should see a line near the top of the form showing the destinations 3 Once the desired destination HTML form displays highlight the Name field a...

Page 69: ...atory TCP IP settings e g IP address and subnet mask Configuring the Unix host station with a new printer Unix Environment Description The PrintNet supports network printing under various TCP IP envir...

Page 70: ...these options see Configuration Tools on page 25 Optional Additional settings like routing entries can be configured allowing for communication across subnets Configuration of the PrintNet can be don...

Page 71: ...cified in step 3 5 Try to ping this IP address to see if the PrintNet can be seen on your network At this point you should be able to communicate with the PrintNet from your local Unix station This me...

Page 72: ...are in effect Using BOOTP BOOTP allows you to dynamically assign an IP address to the PrintNet upon bootup In addition the BOOTP server can provide additional details like a default router gateway add...

Page 73: ...ith the print server from the same subnet This means any host across a router will not be able to see your PrintNet In order to communicate across a router store a default router gateway within the pr...

Page 74: ...m V Host Setup This setup involves any Unix operating system using System V print spooling e g SCO Solaris HP UX DG UX etc This means an interface file is used for each defined printer and in the case...

Page 75: ...e without brackets d1prn PrintNet remote printer name Explanation of command line m indicates the model rmodel v indicates the use of dev null as a file interlock to avoid contention orm is the name o...

Page 76: ...ble queue_name accept queue_name where queue _name any name but not the name in the etc hosts file or d1prn host_name name in etc hosts file Troubleshooting This installation procedure assumes that th...

Page 77: ...tem 1 Define an entry for this new printer within the printcap file etc printcap Syntax printername sh pw 80 mx 0 rm NICname rp NICdestination lp sd usr spool lpd printername lf usr spool lpd printern...

Page 78: ...ch usr spool lpd P5000 log touch usr spool lpd P5000 acct 4 Change permissions and ownership on the spool directory and everything within it Example chmod R g rwX o rX usr spool lpd P5000 chmod R daem...

Page 79: ...sure to specify the printer model during install Standard Processing 1 Enter SMIT select devices 2 Select Printer Plotter 3 Select Print Spooling 4 Add a Remote Print Queue 5 Set the type of Remote Pr...

Page 80: ...the Printer Type to IBM4202 IMPORTANT You must change the printer emulation to Proprinter 6 Enter the following Remote Print Queue with Local Filtering settings Name of queue any_name user selectable...

Page 81: ...queue goes down If the queue is set up for standard processing not local filtering add T50 flag to rembak to the queue device stanza for the queue in etc qconfig backend usr lib lpd rembak T50 If the...

Page 82: ...ress ENTER since there is no default password 5 Change to the dest directory Syntax cd dest 6 List the contents of this directory using the dir command and determine which destination queue you would...

Page 83: ...store pserver ftp dest 2 Open an FTP session with the PrintNet Syntax ftp NICIPaddress 3 Log in as root 4 At the password prompt press ENTER since there is no default password 5 Change the mode to cor...

Page 84: ...ess The IP address or host name of the print server to which you want to print 2 PrintNet TCP port number A predefined number for the I O port on the print server 9100 is the default port number Thoug...

Page 85: ...DS option on the printer Requirements Verify that you have the following required software PSF Version 2 2 0 with APAR OW15599 for TCP IP support z OS Scheduler with APAR OW12236 to support two new PR...

Page 86: ...cedure in Sharing Line Matrix Printers on z OS on page 97 5 If you have problems refer to Handling z OS Connectivity Problems on page 99 Configuring PSF for z OS to Print IPDS Files To perform this pr...

Page 87: ...efine the communications control unit for the z OS host such as the 3172 or the 3745 control unit to z OS Use either an z OS configuration program MVSCP or a hardware configuration definition HCD depe...

Page 88: ...ges ACBPOOLSIZE 1000 ADDRESSTRANSLATIONPOOLSIZE 1500 CCBPOOLSIZE 150 DATABUFFERPOOLSIZE 160 32768 ENVELOPEPOOLSIZE 750 IPROUTEPOOLSIZE 300 LARGEENVELOPEPOOLSIZE 50 RCBPOOLSIZE 50 SCBPOOLSIZE 256 SKCBP...

Page 89: ...on TCP to detect when a connection with a TCP IP attached printer is no longer usable When no data has been exchanged between PSF and its connection partner TCP sends keep alive probes to the connecti...

Page 90: ...he Printer Connection To verify that the z OS system can establish a connection with the TCP IP attached printer ping the printer from the MVS system From a TSO session enter the following command TSO...

Page 91: ...S2 the statement is named FSSDEF and would be stated as FSSDEF FSSNAME FSS1 The value you specify for the PROC parameter must match the name on the PSF Startup procedure JES3 Printer Definitions Below...

Page 92: ...pplied You can however copy the APSWPROT sample from the APAR medium and modify it for the line matrix printer NOTE The line matrix printer supports only resident symbol sets PSFPROC PROC NETWORK PRIN...

Page 93: ...GT15 JOB SEPARATOR FORMDEF DSHDR OUTPUT PAGEDEF V06483 DS SEPARATOR PAGEDEF FORMDEF A10110 CHARS GT15 DS SEPARATOR FORMDEF MSGDS OUTPUT PAGEDEF A06462 MESSAGE DATASET PAGEDEF FORMDEF A10110 MESSAGE D...

Page 94: ...OBHDR JOB HEADER SEPARATOR OUTPUT JOBTRLR JOBTLR JOB TRAILER SEPARATOR OUTPUT DSHDR DSHDR DATA SET HEADER SEPARATOR MESSAGE MSGDS MESSAGE DATA SET OUTPUT BUFNO 5 NUMBER OF WRITE DATA BUFFERS PAGEDEF A...

Page 95: ...y required parameter Other parameters may be set to facilitate printer sharing as described in Sharing Line Matrix Printers on z OS on page 97 For a description of the PRINTDEV statement which is not...

Page 96: ...ter_name ON Stopping a TCP IP attached Printer You can stop a TCP IP attached printer in several ways The preferred method is to first stop the PSF FSA for the printer by entering the following comman...

Page 97: ...g JES spool printer sharing is valid for TCP IP attached network printers A session with the printer is maintained while there is output on the JES spool and the printer is available When there is no...

Page 98: ...NTV parameter specifies the timeout interval TIMEOUT REDRIVE requests that PSF redrive the printer FSA using the value of the MGMTMODE parameter TIMEOUT STOP requests that PSF stop the printer FSA whi...

Page 99: ...here is how to resolve them Ping is not Successful If the ping is not successful verify the following The printer is powered on The IP address is unique in the TCP IP network If the IP address of the...

Page 100: ...here follow these steps to determine whether the IP address of the printer is unique 1 Turn the printer off 2 Wait at least 5 minutes for TCP IP to clear the Address Resolution Protocol ARP tables If...

Page 101: ...ich continued configuration is required Developing Line Descriptions With CRTLINETH For each PrintNet printer on the AS 400 a line description needs to be created This is required for Release V3R2 and...

Page 102: ...on when CALC is used in creating new line descriptions You do not need to set these values unless they have been changed To create a line description enter the following command CRTLINETH LIND ETHLAN...

Page 103: ...values have not been changed Configuring AS 400 for ASCII using TCP IP The next step is to configure the interface on the AS 400 for TCP IP NOTE The AS 400 interface is not the PrintNet Do not set the...

Page 104: ...ask for this AS 400 TCP IP interface for example 255 255 255 0 Line Description The name assigned to the AS 400 line description as described in Developing Line Descriptions With CRTLINETH on page 101...

Page 105: ...in name and hostname file is empty the file must be set up This control file information is used to determine if a print request comes from an authorized host To configure the local domain and hostnam...

Page 106: ...ure is installed the queue name d4prn is not available IP Address The IP address for the PrintNet Setting Up Printing for ASCII Files The next step is to set up the remote printing capability There ar...

Page 107: ...8prn The remote printer queue name must be in lowercase letters entered in single quotes NOTE When the IPDS feature is installed queue name d4prn is not available Send TCP IP Spooled File LPR Type cho...

Page 108: ...nting text only no IGP or barcodes Manufacturer Type Model IBM42023 Workstation customizing object NONE Since IBM42023 is a Printronix XL emulation the printer emulation must also be switched to Propr...

Page 109: ...manual creation of a generic WSCST Please contact Printronix Technical Support for assistance NOTE For occasional text reports create a printer configuration for each report and use the Job Select ke...

Page 110: ...eue OUTQ USERNAME Library CURLIB Maximum spooled file size MAXPAGES Number of pages NONE Staring time Ending time for more values Order of files on queue SEQ FIFO Remote system RMTSYS INTNETADR Remote...

Page 111: ...e RMTPRTQ Default name of the network printer Set for any of d1prn through d8prn The remote printer queue name must be lowercase entered in single quotes NOTE When the IPDS feature is installed queue...

Page 112: ...mulation or IBM6400PR or IBM42023 for Proprinter Emulation Troubleshooting This installation procedure assumes that the PrintNet is configured with the correct IP address subnet mask and gateway if re...

Page 113: ...or the hostname of the printer if you put the hostname in the host entry table as directed in Configuring A TCP IP Host Table Entry on page 105 4 If the printer cannot be pinged proceed to AS 400 ASC...

Page 114: ...s that the PrintNet hardware is functioning properly See the User s Manual for configuration menu information If you have trouble pinging the printer 1 Verify the configuration of the AS 400 including...

Page 115: ...cancel To cancel IPDS print jobs hold the job on the AS 400 writer or press the printer Cancel key Printing AFP IPDS and SCS Files Printers configured as IPDS only print IPDS files AFP and SCS files...

Page 116: ...dresses for the printer such as an IP Address Gateway Address or Subnet Mask See Configuration Tools on page 25 4 If the printer and AS 400 are not on the same LAN segment verify there is a route defi...

Page 117: ...ue name dipdsprn displays in the print queue in place of d4prn 10 Verify the printer is ON using the VFYCFG command 11 Verify that TCP IP has been started using the STRTCP command 12 Test your configu...

Page 118: ...S 400 for attachments to a TCP IP network 1 At the AS 400 command line enter the following command ADDTCPIFC INTNETADR 9 99 15 188 LIND ETHLAN SUBNETMASK 255 255 255 0 2 Your completed screen should l...

Page 119: ...the AS 400 name and the IP address of the LAN printer to the Host Table Entries Also add the hostname and IP address of the printer to the list You can access the host table entries function by using...

Page 120: ...escribes how to create a printer device description 1 At the AS 400 command line enter a command in the form CRTDEVPRT DEVD printer_type DEVCLS RMT TYPE IPDS MODEL 0 AFP YES AFPATTACH APPC FONT 11 RMT...

Page 121: ...e TYPE IPDS Device model MODEL 0 Advanced function printing AFP YES AFP attachment AFPATTACH APPC Online at IPL ONLINE YES Font FONT Identifier 011 Point size NONE Form feed FORMFEED CONT Separator dr...

Page 122: ...Device Class DEVCLS Specify RMT c Device Type TYPE Specify IPDS d Device Model MODEL Specify 0 e Advanced Function Printing AFP Specify YES f AFP Attachment AFPATTACH Specify APPC CRTPSFCFG overrides...

Page 123: ...cription This information overrides the APPC configuration information specified in the printer device description To configure AS 400 for IPDS printing on V3R2 1 At the AS 400 command line enter a co...

Page 124: ...y QGPL c IPDS pass through IPDSPASTHR To print SCS files specify YES PSF 400 transforms SCS into IPDS before printing Delay time between retries 0 Blank page YES Page size control NO Resident fonts YE...

Page 125: ...to wait before a session or dialog is released without terminating the writer The ACTRLSTMR parameter specifies when this timer is to be activated Set the parameter to a value at least equal to the T...

Page 126: ...these three parameters are ignored when specified in a PSF configuration object since they are specified in a printer device description However you may wish to use a PSF configuration object to speci...

Page 127: ...library JOBLIBL IPDS pass through YES Activate release timer NORDYF Release timer SEC15 Restart timer IMMED SNA retry count 2 Delay time between retries 0 Blank page YES Page size control NO Resident...

Page 128: ...r RLSTMR is activated Set to NORDYF d Release timer RLSTMR Specifies the amount of time to wait before a session or dialog is released without terminating the writer The ACTRLSTMR parameter specifies...

Page 129: ...V3R7M0 961108 BLDRB1 Device Description DEVD printer_type Option OPTION ALL Category of device PRT Device class DEVCLS LAN Device type TYPE IPDS Device model MODEL 0 LAN attachment LANATTACH IP User d...

Page 130: ...rator drawer SEPDRAWER FILE Separator program SEPPGM NONE Library Printer error message PRTERRMSG INQ Message queue MSGQ QSYSOPR Library LIBL Activation timer ACTTMR 170 Maximum pending requests MAXPN...

Page 131: ...ue 170 seconds If more than one system is using the printer specify NOMAX which causes PSF 400 to wait indefinitely for a response to an activation request j Remote Location RMTLOCNAME Enter the IP ad...

Page 132: ...RLIB User resource library list JOBLIBL JOBLIBL CURLIB NONE Device resource library list DFT Name DFT for more values IPDS pass through NO NO YES Activate release timer NORDYF NORDYF IMMED Release tim...

Page 133: ...must match the user defined object name USRDFNOBJ in the printer DEVD IPDS pass through IPDSPASTHR To print SCS files specify YES PSF transforms SCS into IPDS before printing Edge orient NO YES NO Use...

Page 134: ...by PSF Usually set to YES Remote Location name or address RMTLOCNAME Enter the IP address or hostname of the printer Configuring PSF with CRTDEVPRT on V4R2 and Above This section describes how to cre...

Page 135: ...Printer error message INQ INQ INFO Message queue CTLD Name CTLD SYSOPR QSYSOPR Library Name LIBL CURLIB Activation timer 170 1 2550 NOMAX Image configuration NONE NONE IMGA01 IMGA02 Maximum pending re...

Page 136: ...Specify IP Port number PORT Specify 5001 Publishing information Support duplex UNKNOWN UNKNOWN SIMPLEX DUPLEX Support color UNKNOWN UNKNOWN NOCOLOR COLOR Pages per minute black UNKNOWN 1 32767 UNKNOW...

Page 137: ...use the default value 170 seconds If more than one system is using the printer specify NOMAX which causes PSF to wait indefinitely for a response to an activation request Remote Location RMTLOCNAME E...

Page 138: ...the printer is connected to AS 400 ping the printer from an AS 400 workstation with one of the following commands PING ip_address or PING hostname where ip_address is the Internet address of the remo...

Page 139: ...twork To support printer sharing your printer automatically switches among all attached ports serial twinax coax LAN Basically the printer prints jobs for one port until no new jobs appear and the por...

Page 140: ...hen there are no spooled files in the printer s output queue with a status of RDY and the last page of the last spooled file processed has printed NORDYF is used so that all files with a status of RDY...

Page 141: ...esponse to an activation request V3R7 V4R1 CRTPSFCFG CHGPSFCFG ACTRLSTMR NORDYF Specifies the point at which the release timer RLSTMR is activated Set to NORDYF This means that the release timer is ac...

Page 142: ...e on the printer The recommended value is SEC15 V3R7 V4R1 CRTDEVPRT CHGDEVPRT ACTTMR NOMAX The value specifies the number of seconds that PSF 400 will wait for a printer to respond to an activation re...

Page 143: ...ized If PSF 400 terminates when you initialize it for IPDS printing and issues message PQT3603 check for the following error codes Code 10 means an incorrect RMTSYS or RMTLOCNAME V3R2 V3R7 or V4R1 has...

Page 144: ...NLINE mode and that all network connections for example routers between the AS 400 and the printer are active Spooled Files Disappear without Printing To resolve this problem Check that the correct pr...

Page 145: ...rint TN3270E Modtabs are provided for both an SCS and DSC printer The z OS level is 1 3 These basic configurations provided a starting point for users new to printing in this manner NOTE Since Info Pr...

Page 146: ...istration S544 5745 03 1 Look at the JES definition defining and associating printer PRINTER9 with INFOPRINT SERVER Figure 37 JES Definition Defining PRINTER9 Figure 38 Example Of Proc Used To Start I...

Page 147: ...ions are identical to those of COAX attached printers Figure 40 MODTAB Entries NETSPL1 VBUILD TYPE APPL APPL REPRESENTING IPS APIPP101 APPL MODETAB MODETAB1 DLOGMOD SCS AUTH ACQ LUPRT101 APPL MODETAB...

Page 148: ...T X B1 SECPROT X 90 COMPROT X 3080 RUSIZES X 87C6 PSERVIC X 01000000E100000000000000 PSNDPAC X 01 SRCVPAC X 01 TITLE DSC4K DSC PRINTER LU_3 LU3PRT MODEENT LOGMODE LU3PRT FMPROF X 03 TSPROF X 03 X PRIP...

Page 149: ...Only additions required for the TN3270E printers are shown Define the VTAM parameters required for the Telnet server BeginVTAM PRTGROUP PGRPLU1 RMT2 ENDPRTGROUP PRTGROUP PGRPLU3 RMT3 ENDPRTGROUP IPGR...

Page 150: ...at the FSS definition InfoPrint Server Printer Inventory Manager Option Printer Definitions 1 Add Add a printer definition 2 List List printer definitions 3 Select Select printer definitions to list O...

Page 151: ...2 List List FSAs 3 Select Select FSAs to list FSS 4 Add Add an FSS 5 List List FSSs 6 Select Select FSSs to list Pool of Printer Definitions 7 Add Add a Pool 8 List List Pools 9 Select Select Pools to...

Page 152: ...y 5 Select option 2 from the Printer Inventory Manager main panel to list the printers Browse IP PrintWay FSS Command FSS name PRINTWAY Description APPLID for TN3270E Printers APIPP101 extend Old styl...

Page 153: ...scription Location DEST C FORMS LU Name PRT717 PSF LINE MATRIX IPDS B5 lab PRT717 Y B VTAM_DSE1 IPPW A TN327E Pri IMPACT LAB K VTAM_SCS1 IPPW A TN327E Pri IMPACT LAB J VTAM_SCS2 IPPW L Bottom of data...

Page 154: ...apter 9 Program Materials 154 Processing NetSpool options NetSpool end of file IP PrintWay options Protocol Use DEST CLASS and FORMS for IP PrintWay printer selection NetSpool LU name LU classes exten...

Page 155: ...nter NOTE The values of these settings are account specific Other values may best serve your printing environment Browse Allocation Command Printer definition name VTAM_DSE1 More Spool allocation valu...

Page 156: ...od Successful Failure Retry time 0000 05 00 Retry limit 2 Connection timeout 30 Response timeout 100 Exits Begin data set End data set Record Document header extend Translate document header Document...

Page 157: ...er extend Translate document trailer Dataset grouping 2 1 None 2 Job 3 Concatenate job Formatting Line termination Transparent data char 35 Carriage control type 2 1 None 2 Machine 3 ANSI Delete form...

Page 158: ...these settings for the SCS printer Browse VTAM Protocol Command Printer definition name VTAM_DSE1 Printer LU name RMT3 VTAM Processing Options Printer logmode LU3PRT Checkpoint pages 5 Send as transp...

Page 159: ...E Changes will only take effect after you reset the line matrix printer from the System page Table 4 Configuration Forms Configuration HTML Forms Network TCP IP including Windows and Novell network se...

Page 160: ...ce name will be the printer name defined in the VTAM portion of your Telnet server configuration For this example use RMT3 Mode TN5250 Click here for TN3270 mode Host ok eg 204 191 175 114 or host dom...

Page 161: ...d DTCPIP T CONN from the SDSF console The following messages show that the printer is connected You are now ready to print D TCPIP T CONN EZZ6064I TELNET CONNECTION DISPLAY 044 EN TSP CONN TY IPADDR P...

Page 162: ...Chapter 9 Configuration Screens 162...

Page 163: ...AS 400 3 Set the IP subnet mask and default router on the PrintNet 4 Use a telnet session or web browser session to configure three items per dest logical PrintNet queue for use as a logical network...

Page 164: ...connection device via a telnet session use the commands store TN5250 and the following NOTE The PrintNet sessions can be configured either by a web browser or by telnet 1 Use cmd WRKCTLD VWS choice 5...

Page 165: ...e tn dest d8prn devicedesc palletform store tn dest d8prn autoconnect reset This example creates a device queue named palletform on the AS 400 host with IP 192 168 168 34 The PrintNet initiates the co...

Page 166: ...he AS 400 you are planning to use Example store tn dest d1prn as400 192 75 11 1 The device description or queue name you want built on the AS 400 for the printer This must be unique to the printer Exa...

Page 167: ...ience may be required when first turning on the printer before the connection becomes visible on the AS400 TN5250 Job Formatting Forms width forms length CPI and LPI are controlled by the TN5250 data...

Page 168: ...ource 1 PPRSRC1 MFRTYPMDL Paper source 2 PPRSRC2 MFRTYPMDL Envelope source ENVELOPE MFRTYPMDL ASCII code page 899 support ASCII899 NO Image configuration IMGCFG NONE Character identifier CHRID Graphic...

Page 169: ...ng the 5219 printer and the IPDS printers The Printer Font Table Font Parameter in the CRTDEVPRT command lists the valid font identifiers the display values the characters per inch value implied with...

Page 170: ...Chapter 10 Font Identifier FONT Help 170...

Page 171: ...odel The management information database MIB SNMP the protocol used to get management information Agent Manager Model The elements of a monitoring system MIB and SNMP are implemented in an agent manag...

Page 172: ...ter MIB per RFC 1759 available from www ietf org Information Provided By The MIB The printer MIB contains the following types of information about network printers Descriptions Printer configuration l...

Page 173: ...the print servers and other devices on the network This is done through a Network Management Station NMS such as NetView Currently only SNMP version 1 protocol is supported Monitoring Tools Many tool...

Page 174: ...e of the world Refer to the PrintNet Enterprise Suite User s Manual or www Printronix com for more details on this tool Setting the SNMP Community Name The default SNMP read only community name is pub...

Page 175: ...rovides monitoring and troubleshooting capabilities npsh Access Methods There are many ways this command shell can be accessed built in HTML forms a Telnet session from a TCP IP host to the PrintNet a...

Page 176: ...and must be executed as well so that the new settings are retained after power cycles Since set only affects the settings in memory they will be lost after a power cycle unless they are saved to flash...

Page 177: ...ress The printer starts an ftp client session at the power up time if ftpc is enabled The print will connect to the IP address provided with this setting store ftpc user USER NAME Example store ftpc u...

Page 178: ...the periodic ping flag is enabled the PrintNet periodic ping client will attempt to ping its default gateway on its active PrintNet interfaces Default disabled store pping packet NUMBER OF PACKETS Exa...

Page 179: ...wledgements of SOJ EOJ commands enhanced job control with EOJ acknowledgements held off by the printer until job is fully printed The printer prints slower in enhanced mode fast The EOJ End of Job pac...

Page 180: ...to be enabled store pserver tcpsocket TCP PORT port NEW TCP PORT Example store pserver tcpsocket 4000 port 5000 Change a pre defined TCP port number tcp port on the PrintNet to a new TCP port number...

Page 181: ...xample store pserver ftp dest This command is to set the default directory when ftp is launched Example commands as follows set dest d1prn name pr1 store pserver ftp dest save The first command change...

Page 182: ...p Enable or disable the automatic RARP BOOTP DHCP or persistent DHCP requests for IP addresses upon bootup If you are storing the PrintNet TCP IP network settings within the device you will not need t...

Page 183: ...s store tcpip tcp rxwin PACKETS Example store tcpip tcp rxwin 2 Determine the receive window size for the PrintNet Usually the packets value ranges from 2 to 8 with the lower number allowing for more...

Page 184: ...ore the IP address of the TN5250 3270 host Default Unconfigured empty IP address store tn dest DXPRN port PORTNUM Example store tn dest d1prn port 27 Store the UDP port number of the TN server Default...

Page 185: ...to which system messages will be logged Default NONE store tn dest DXPRN WSCSTlib WSCSTlib Example store tn dest d1prn WSCSTlib LIBL Store the queue library to which system messages will be logged Def...

Page 186: ...s are sent from one host if the time between jobs is less than the copytimeout value then they are treated as copies and the job is given precedence over other host documents This keeps documents whic...

Page 187: ...ample set dest d1prn backchannel prn Establish a return path for printer feedback for a given destination dest The PrintNet I O port is bi directional however you will most likely use the same I O por...

Page 188: ...dest from stored Set all current destination settings to the values stored in flash memory set logpath LOG_NAME name NEW_NAME Example set logpath l1 name pagecount Change the current name of the logpa...

Page 189: ...n com command set logpath from default stored Set all logpath settings back to factory defaults or the values stored in flash memory set lpd bytecount Example set lpd bytecount Set the job control on...

Page 190: ...cr Carriage return insertion for Unix text jobs Adds carriage returns to text jobs with solitary linefeeds This will prevent stair stepped output or output running off the right side of the page descr...

Page 191: ...r to printing a job on the specified model If the command is sent with config_num set to 0 the factory configuration is loaded before the job prints If config_num is in the range 1 through 8 the corre...

Page 192: ...nerates traps To set the PrintNet to send traps to a particular SNMP manager use this command to add an SNMP manager to the trap table index is the index number of the trap table ipaddress is the IP a...

Page 193: ...t table entry When enabled the short e mail format can be used when messages will be viewed on devices having a limited display size a cellular phone or pager for example index is the index number of...

Page 194: ...a combinations of alert group switches For example to enable warning alerts and disable cutter alerts for SNMP table entry 1 enter the following set snmp alerts 1 warning cutter set sysinfo label name...

Page 195: ...t server You will have to go back to factory defaults to correct this problem set user passwd NAME PASSWORD Example set user passwd eng mplex1 Assign a password to a defined user on the PrintNet set u...

Page 196: ...bers e g 0x04 or references to other pre defined variables It is easiest to make up the variable string with hexadecimal values as shown in the example NOTE One variable counts as one element within h...

Page 197: ...ent settings list arp List the current ARP table that the PrintNet adheres to in a TCP IP network list dest destination List the current destination settings e g names and mapped I O ports models logp...

Page 198: ...ings e g IP address and subnet mask list pping List all the current periodic ping setting list pserver List the current general print server settings e g print server list ptrcfg List the printer conf...

Page 199: ...mmand shell but they are used quite frequently save default Save the current settings to flash memory so they are available after power cycles Sysinfo destination model logpath variable user and I O p...

Page 200: ...cancel jobID Example cancel d1prn 10 Remove a job from an I O port queue Use lpstat to find a particular job ID first start emi fox Example start fox prn Begin a test on the PrintNet The tests availa...

Page 201: ...ddress on the PrintNet network datasize is the datagram packet size which defaults to 64 bytes if no size is included in the syntax and packetnumber is the number of requests to be sent NOTE To use a...

Page 202: ...Chapter 12 Complete Command List 202...

Page 203: ...y Passwords can be set for each user type However most often you will just set a password for the root user to protect the PrintNet configuration Guest users cannot alter the print server configuratio...

Page 204: ...ing in this field 5 Within the Root Password section click within the New field and enter the new root password 6 Within the Root Password section click within the Confirm field and enter the new root...

Page 205: ...ears 6 Press Enter 7 Re program the IP address information from the front panel NOTE Steps 1 5 also clears the IP address information and sets the PrintNet back to the factory default TCP Access Lists...

Page 206: ...dd del hostIPaddress networkaddress reset where hostIPaddress is the IP address of a TCP IP host on your network and networkaddress is the address of a subnet on your network Example store tcpip tcp a...

Page 207: ...e print server to anything on the network to keep route information alive Since every member in the VLAN is subject to aging from bridging cache a switch or bridge in between may be forgotten in the t...

Page 208: ...print server and the ICMP Echo Reply packets received from the gateway are deleted without being processed by the ping client This reduces the processing load on the print server The data size of ICMP...

Page 209: ...have the following information available when you call 1 What level of software are you running 2 What type of attachment do you have 3 What is your host operating system 4 Give a detailed description...

Page 210: ...a routing entry earlier If you look at the back of the printer is the STAT LED flashing once a second or is it quicker than that A slower once a second rate indicates that the print server is in fact...

Page 211: ...on the PrintNet in the second field of the Add LPR Compatible Printer dialogue box If so did you also enter it in lowercase letters Cannot Browse the PrintNet on the Network Have you looked under the...

Page 212: ...tion to completely clear this situation The PrintNet usually has nothing to do with this problem TCP IP Access Problem If you can ping the printer from a workstation but you cannot Web browse Telnet o...

Page 213: ...imply because the PrintNet HTTP may be turned off If you cannot ping the PrintNet IP address make sure the IP Address subnet mask and default gateway are set correctly by checking the Ethernet Paramet...

Page 214: ...t panel to configure the PrintNet before proceeding Installing Microsoft TCP IP Printing The PrintNet installation for Windows NT 4 0 2000 also requires the Microsoft TCP IP Printing service on the se...

Page 215: ...t page 2 The print queue name should be d1prn however the name can be changed To verify the queue names print an E Net Test Page Refer to your User s Manual for information 3 The Printronix NT print d...

Page 216: ...a unique and valid IP address which corresponds with the other IP addresses on your network For example are you sure no other device is using this IP address Are you sure you are trying to talk to the...

Page 217: ...he Unix host queue If so check that the printer is online If it is there is a configuration error on the Unix station so creating a new print setup may be needed Is the control panel showing any activ...

Page 218: ...e return insertion is not incorporated into the print setup The printer may be told to do a linefeed but the Unix job does not specify anything about a carriage return to follow this To fix this carri...

Page 219: ...iated model is m2 Therefore the command is set model m2 trailer FF save For default destination model mappings of the PrintNet please see PrintNet Naming Schemes on page 207 Front Panel Message Dynami...

Page 220: ...Appendix A Unix Troubleshooting Tips 220...

Page 221: ...guration printout Thermal Printer See Printing A Configuration in the Quick Setup Guide Line Matrix Printer Press PRT CONFIG on the control panel then press Enter Is the problem with a new install or...

Page 222: ...China 86 400 886 5598 India 800 102 7869 http www printronix com supplies parts aspx Corporate Offices Printronix Inc 15345 Barranca Parkway Irvine CA 92618 U S A Phone 714 368 2300 Fax 714 368 2600 P...

Page 223: ...Printronix Commercial Shanghai Co Ltd 22F Eton Building East No 555 Pudong Av Shanghai City 200120 P R China Phone 86 400 886 5598 Fax 86 21 5138 0564 Visit the Printronix web site at www printronix...

Page 224: ...Appendix B Corporate Offices 224...

Page 225: ...stined for another subnet destination Logical print queue on the PrintNet to which hosts send their print jobs There are eight destinations by default DHCP Dynamic Host Configuration Protocol Allows a...

Page 226: ...inside the PrintNet FTP File Transfer Protocol Used for transferring files from one TCP IP host to another and used in the upgrade process gateway Hardware device that translates data between two inc...

Page 227: ...all hardware utilizing IP MAC Machine Address Code MIB Management Information Base A set of variables database managed by an SNMP manager application model Defines how a print job should be processed...

Page 228: ...n between computer systems or between a printer and a host computer For computer printers a protocol is the coding convention used to convey and print data A printer protocol includes codes for printi...

Page 229: ...nd subnet mask A binary value used to divide IP networks into smaller sub networks or subnets This mask is used to help determine whether IP packets need to be forwarded to other subnets TCP IP Transm...

Page 230: ...230...

Page 231: ...iguring as an IPDS printer 115 configuring for ASCII 103 configuring for printing 106 CRTLINETH 101 hostname 105 IPDS configuration checklist 116 local domain 105 network sharing 139 printer sharing p...

Page 232: ...nfiguration administration 56 AFP with CRTPSFCFG on V3R2 123 Log Path 44 network 36 Print Model 41 Print Path 38 PrintNet for AIX 4 79 PSF for IPDS on V4R2 and above 131 PSF 400 for IPDS on V3R2 120 P...

Page 233: ...page URL 27 Host configuration Unix 74 Host IP TN5250 3270 47 HP UX 75 HTML forms 27 HTTP troubleshooting 213 I I O Port status 62 Installation HP UX 75 Solaris 2 6 76 Installation Solaris 7 76 Instal...

Page 234: ...switching printer sharing 99 printer connection 90 requirements 85 N Name Log Path 44 Print Model 41 Print Path 40 Naming schemes PrintNet 207 Network configuration 36 connection 25 PrintNet cannot be...

Page 235: ...socket 84 FTP 82 troubleshooting 217 verification AS 400 113 PrintNet 15 cannot be found 210 cannot be found on network troubleshooting 216 change destination names 67 configuration for AIX 4 79 conf...

Page 236: ...eatures PrintNet 15 Speed setting 10 100Base T 21 Stair stepped output troubleshooting 218 Start Stop Auto Connect TN5250 3270 49 Status I O Port 62 menu 61 Network 62 Store commands 177 TN5250 165 Su...

Page 237: ...me 49 Tools printer monitoring 173 Trailer String Print Model 42 Troubleshooting AS 400 143 AS 400 ASCII 114 cannot browse PrintNet on Network 211 defining LPR printer 211 HTML configuration forms 210...

Page 238: ...nfiguration 63 environment description 63 mandatory configuration 64 optional configuration 64 PrintNet configuration 64 troubleshooting 209 using ARP 64 Windows 2000 Host setup troubleshooting 214 Wi...

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