Printronix PrintNet P8000 Line, User Manual

Page: 210 / 240

Appendix A
Windows Troubleshooting Tips
210
PrintNet cannot be Found on the Network
Please follow these tips to determine what the problem may be with
your PrintNet configuration.
•
Have you assigned the PrintNet a unique and valid IP address
which corresponds with the other IP addresses on your
network? For example, are you sure no other device is using
this IP address? To find whether the IP address is unique,
unplug your ethernet cable and ping the IP address to make
sure it is not alive.
•
Are you sure you are trying to talk to the PrintNet from a
Windows station on the same subnet? The print server can
only be seen locally unless you configured a routing entry
earlier.
•
If you look at the back of the printer, is the STAT LED flashing
once a second, or is it quicker than that? A slower, once-a-
second rate indicates that the print server is in fact configured
with an IP address. A faster rate means it knows nothing about
this, so you may need to try the configuration process again.
•
Have you confirmed that the network connection to the PrintNet
is working correctly? Trying different network cables and
locations will help narrow down the problem.
HTML Configuration Forms will not Display
•
Can you
ping
PrintNet from the Windows station? If not, refer
to “PrintNet cannot be Found on the Network” on page 210.
•
Have you used the correct URL for the PrintNet home page?
It should be http://PrintNetIPaddress (e.g., http://192.75.11.9).
•
Is HTTP support enabled? If not, refer to “Web Browser/HTTP
Problem” on page 213.