Printronix PrintNet P8000 Line, User Manual

Page: 144 / 240

Chapter 8
AS/400 Troubleshooting
144
Spooled Print File Remains in PND Status
Check the output queue with the command:
WRKOUTQ queuename
This typically indicates that PSF/400 is waiting for a response from
the printer. This can be verified by displaying the
QSPL
subsystem,
WRKACTJOBSBS
(
QSPL
). If the status of the PDJ job for the printer
is
SELW
, then PSF/400 is waiting for a response from the printer.
Make sure that the printer is in ONLINE mode and that all network
connections (for example, routers) between the AS/400 and the
printer are active.
Spooled Files Disappear without Printing
To resolve this problem:
•
Check that the correct printer queue name and correct IP
address have been used.
•
Ping
the IP address. If the
ping
is successful, disconnect the
network cable from the printer/print server, and
ping
the
address again. If the
ping
is still successful, there is another
printer with that IP address on the network.
Data is Being Clipped
To resolve this problem, you may want to set the PSC (Page Size
Control) parameter to
*YES
in the
CRTPSFCFG
command (V3R2,
V3R7, or V4R1).