Pitney Bowes relay 2000, Operator'S Manual

Page: 79 / 92

Troubleshooting and Error Messages • 6
6-7 SV63139 Rev. A
Message Action
CALL SERVICE Power the inserter off and on. If the message is still
displayed, call service.
CHECK /CLEAR
FEEDER
Feeder indicated has failed to feed material.
Remove material from the feed tray, reload and
restart the inserter.
CHECK FEEDER Feeder indicated is not located correctly.
• Remove tray and relocate.
• Also check loading of material in indicated feeder.
CHECK FOLD
PLATE
Fold plate indicated is not located correctly.
Remove fold plate and relocate.
CHECK
INVERTER
Envelope inverter unit has not set to its correct
position.
• Open the inverter cover and check for material.
• Close the cover and restart.
CHECK LAST
MAIL PIECE
Envelope has failed to open.
• Check the envelopes are loaded correctly.
• Reload the envelopes and restart machine.
CLEAR FOLD
PLATE
Material was detected inside the fold plate indicated
on the display.
• Remove the fold plate and check for any material.
• Install fold plate.
CLEAR
INSERTION AREA
Material was detected in the inserting area.
• Open tinted plastic cover on left side of the
inserter and remove any material.
• Close the cover and restart the inserter.
CLEAR
MOISTENER
Material is detected in the sealer brush area.
• Open the tinted plastic cover on left hand side of
machine and remove any material.
• Close cover and restart the inserter.
Error Messages