3.1 GUIDELINES FOR INTEGRATION
64
Installation Manual
3.1
GUIDELINES FOR INTEGRATION
3.1.1
DPT or Inband Signaling?
There are 2 types of integration available on the VPS: Inband Signaling and DPT. The VPS
used with any other brand of telephone equipment requires inband equipment.
KX-TD/KX-TDA/KX-TAW series PBXs that can use DPT Integration are:
•
KX-TD500 Version Q171AA or higher
•
KX-TD308 Version P871F or higher
•
KX-TD816 Version P301O or higher
•
KX-TD1232 Version P231U or higher
•
KX-TDA series Version 1.0 or higher
•
KX-TAW series Version 1.0 or higher
Likewise, the KX-TA1232 can also use DPT Integration:
•
KX-TA1232 Version P831AA or higher (all versions)
Notes
•
To the VPS, the KX-TA1232 looks identical to the KX-TD1232.
•
Depending on the model and/or the software version of the connected PBX, you may
not be able to utilize some of the features available only with DPT Integration (see
4.1.1 Why DPT Integration is Important). For more information, call National Parts
Center at 1-800-833-9626.
3.1.2
Why Integration is Important
The VPS works well with most PBXs because its connections are made through a standard
single-line (tip/ring) telephone interface. However, the VPS operation depends on the
capabilities and features provided by the PBX; its performance will vary when connected with
different PBX systems. For example, Follow-on (or Called Party) ID is a feature of the PBX. If
the PBX does not have this feature, the VPS cannot transfer calls directly to the correct
mailbox and play the Busy or No Answer greeting for that mailbox.
3.1.3
How the VPS and the PBX Communicate
To the PBX, the VPS looks like SLT sets. The PBX thinks that the VPS is an SLT, and the VPS
mimics all actions a live attendant would carry out from an SLT.
For the VPS and the PBX to communicate, proper signaling is important. Like an attendant,
the VPS places calls by going off-hook and dialing numbers. It starts call transfers with a
hookswitch flash to put callers on hold and then dials the extension number. By recognizing
call progress tones from the PBX, the VPS decides how calls should be handled. Inband
Integration allows the PBX to send certain digits (touchtone) to the VPS, allowing it to
recognize the status of the extension and take the appropriate action.
Summary of Contents for KX-TVS125
Page 16: ...16 Installation Manual ...
Page 17: ...Installation Manual 17 Section 1 VOICE PROCESSING SYSTEM OVERVIEW ...
Page 41: ...Installation Manual 41 Section 2 INSTALLATION ...
Page 62: ...2 8 TERMINAL CONNECTION 62 Installation Manual ...
Page 63: ...Installation Manual 63 Section 3 INTEGRATING THE VPS WITH PANASONIC KX T PHONE SYSTEMS ...
Page 100: ...3 3 CONNECTING THE VPS WITH PANASONIC KX T SERIES PBXs 100 Installation Manual ...
Page 101: ...Installation Manual 101 Section 4 INTEGRATING THE VPS WITH THE PANASONIC KX T DIGITAL PBX ...
Page 155: ...Installation Manual 155 Section 5 CUSTOMIZING THE SYSTEM ...
Page 190: ...5 6 TRAINING THE SUBSCRIBER 190 Installation Manual ...
Page 191: ...Installation Manual 191 Section 6 FINAL SETUP ...
Page 200: ...6 3 BACKING UP THE SYSTEM 200 Installation Manual ...
Page 201: ...Installation Manual 201 Section 7 SYSTEM MAINTENANCE AND TROUBLESHOOTING ...
Page 240: ...7 6 SPECIFICATIONS 240 Installation Manual ...
Page 241: ...Installation Manual 241 Appendix A SYSTEM FEATURES ...
Page 272: ...A1 SYSTEM FEATURES 272 Installation Manual ...
Page 273: ...Installation Manual 273 Appendix B SYSTEM ADMINISTRATOR S GUIDE ...
Page 359: ...Installation Manual 359 Appendix C SYSTEM MANAGER S GUIDE ...
Page 386: ...C11 LISTENING TO SYSTEM MANAGER MESSAGES 386 Installation Manual ...
Page 387: ...Installation Manual 387 Appendix D MESSAGE MANAGER S GUIDE ...
Page 460: ...D9 LIST OF MODIFIABLE PROMPTS 460 Installation Manual ...
Page 473: ...Installation Manual 473 Index ...