Panasonic KX-NS300CN, Pc Programming Manual

Page: 43 / 884

Card Status
Q The status of a new card will not change to "INS".
A •
With the new card installed, does the total number of extensions or trunks exceed the
maximum supported by the PBX?
•
Is the type of card installed in the slot different from the card type set as "Pre-Install"
for that slot? Confirm that the correct card is installed in the slot.
•
Is the card firmly and fully installed in the slot? Confirm that the card is installed
correctly in the slot.
•
Confirm that the card is not damaged.
Q I cannot change an LCO port to INS status.
A •
Is the card installed in the appropriate slot?
•
Is the card installed in the correct slot, but not functioning correctly?
Check the condition of the card.
•
Is the card itself in INS status?
Set it to INS status.
•
Is a trunk line connected to the appropriate port?
•
Is the port in FAULT status, even though a trunk is connected?
Run diagnosis on the relevant slot.
Q How do I prevent newly installed cards automatically being changed to "INS"?
A •
Change New Card Installation—Card Status for any Card in 9.35 PBX
Configuration—[1-3] Configuration—Option from "In Service (INS)" to "Out of
Service (OUS)".
Portable Stations
Q I cannot register Portable Stations using the method described in 9.34 PBX
Configuration—[1-2] Configuration—Portable Station.
A •
Do the PINs (Personal Identification Numbers) of the PBX and the Portable Station
match? Confirm that they are the same.
•
Is the Portable Station within transmission range of the CS?
•
Has the Portable Station previously been registered at another location?
It is not possible to register a Portable Station at 2 locations, so use the
Forced
De-registration option to delete the previous registration.
Q I cannot delete the extension number of a Portable Station.
A •
First, de-register the Portable Station itself, and then delete the extension number.
Q I cannot de-register a Portable Station.
A •
Is the Portable Station turned on? If not, turn it on.
•
Is the Portable Station within transmission range of the CS? If not, move it closer to
the CS and try the de-registration operation again.
Q The Portable Station I want to de-register is broken, and will not turn on, or is not
available, or the registration information was deleted first from the Portable Station,
so it cannot be de-registered.
PC Programming Manual 43
2.3 Frequently Asked Questions (FAQ)