Panasonic KX-NS300CN Pc Programming Manual Download Page 163

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Call—Filter Settings—Call Filter Mode

Calls that are the target of an ACD report can be filtered in the following 3 ways.

Value Range

•

Caller ID/CLIP Filter

: Filtering according to caller ID or CLIP

Click

Caller ID/CLIP Filter

Set the target caller ID or CLIP (maximum: 10).

•

Talk/Wait Duration Filter

: Filtering according to continuous talking or waiting time

Click

Talk/Wait Duration Filter

Select

Talk Time

Wait Time

from a drop-down list.

Set the filtering target duration using one of the following 2 methods.
To set a minimum duration, click

Min.

, and set the duration time (0:00–23:59).

To set a maximum duration, click

Max.

, and set the duration time (0:00–23:59).

•

Lost Call Filter

: Filtering according to lost calls

Click

Lost Call Filter

Feature Guide References

2.2.2.9 Supervisory Feature (ACD)

PC Programming Manual

163

8.4.2 Users—ICDG Management—ACD Report

Summary of Contents for KX-NS300CN

Page 1: ...purchasing this Panasonic product Please read this manual carefully before using this product and save this manual for future use In particular be sure to read 1 1 1 For Your Safety Page 14 before using this product KX NS300 PFMPR Software File Version 001 05000 or later ...

Page 2: ...eatures and facilities Sections from the Feature Guide are listed throughout this manual for your reference Installation Manual References The Installation Manual provides instructions detailing the installation and maintenance of the PBX Sections from the Installation Manual are listed throughout this manual for your reference Links to Other Pages and Manuals If you are viewing this manual with a...

Page 3: ...e PBX automatically saves the system data NOTES The contents of this manual apply to PBXs with a certain software version as indicated on the cover of this manual To confirm the software version of your PBX see How do I confirm the software version of the PBX or installed cards in Maintenance Console Software in 2 3 Frequently Asked Questions FAQ Some optional hardware software and features are no...

Page 4: ...t Status UPS 58 4 1 2 Status Equipment Status CS Information 59 4 1 3 Status Equipment Status PS Information 60 4 1 4 Status Equipment Status UM Port status 61 4 1 5 Status Equipment Status USB 62 5 System Control 63 5 1 System Control Program Update 64 5 1 1 System Control Program Update Download Program File 65 5 1 2 System Control Program Update Update Program File 67 5 1 3 System Control Progr...

Page 5: ...lity Log Web MC Event Log 111 7 3 4 Utility Log UM System Log 112 7 3 5 Utility Log Call Control Log 113 7 4 Utility Monitor Trace 114 7 4 1 Utility Monitor Trace ISDN QSIG Protocol Trace 114 7 4 2 Utility Monitor Trace V IPGW Protocol Trace 115 7 4 3 Utility Monitor Trace V SIPGW Protocol Trace 116 7 4 4 Utility Monitor Trace CS Status Monitor 117 7 4 5 Utility Monitor Trace UM System Trace Inter...

Page 6: ...nfiguration 1 1 Configuration Slot VoIP Property VoIP Trunk Setting 210 9 5 PBX Configuration 1 1 Configuration Slot UM Card Property 213 9 6 PBX Configuration 1 1 Configuration Slot UM Port Property 215 9 7 PBX Configuration 1 1 Configuration Slot Port Property Port Type View 216 9 8 PBX Configuration 1 1 Configuration Slot V SIPGW Shelf Property 217 9 9 PBX Configuration 1 1 Configuration Slot V...

Page 7: ...n 2 1 1 System Date Time Date Time Setting 354 10 1 2 PBX Configuration 2 1 2 System Date Time SNTP Daylight Saving 355 10 1 2 1 PBX Configuration 2 1 2 System Date Time SNTP Daylight Saving Daylight Saving 357 10 2 PBX Configuration 2 2 System Operator BGM 359 10 3 PBX Configuration 2 3 System Timers Counters 360 10 4 PBX Configuration 2 4 System Week Table 375 10 4 1 PBX Configuration 2 4 System...

Page 8: ...onfiguration 3 6 Group Extension Hunting Group 492 11 6 1 PBX Configuration 3 6 Group Extension Hunting Group Member List 493 11 7 PBX Configuration 3 7 Group UM Group 494 11 7 1 PBX Configuration 3 7 1 Group UM Group System Settings 494 11 7 2 PBX Configuration 3 7 2 Group UM Group Unit Settings 496 11 7 2 1 PBX Configuration 3 7 2 Group UM Group Unit Settings Member List 497 11 8 PBX Configurati...

Page 9: ... Extension DSS Console 594 12 3 1 PBX Configuration 4 3 Extension DSS Console DSS key data copy 601 13 PBX Configuration 5 Optional Device 603 13 1 PBX Configuration 5 1 Optional Device Doorphone 604 13 2 PBX Configuration 5 2 Optional Device External Pager 607 13 3 PBX Configuration 5 3 Optional Device Voice Message 608 13 3 1 PBX Configuration 5 3 1 Optional Device Voice Message DISA System 608 ...

Page 10: ...figuration 11 3 Maintenance Air Synchronisation 698 20 UM Configuration 1 Mailbox Settings 703 20 1 UM Configuration 1 Mailbox Settings 704 20 1 1 UM Configuration 1 1 Mailbox Settings Quick Setting 704 20 1 2 UM Configuration 1 2 Mailbox Settings Full Setting 706 20 1 3 UM Configuration 1 3 Mailbox Settings Auto Configuration 728 21 UM Configuration 2 Class of Service 729 21 1 UM Configuration 2 ...

Page 11: ...CP 810 27 2 2 Network Service 2 2 Server Feature FTP 812 27 2 3 Network Service 2 4 Server Feature HTTP 814 27 2 4 Network Service 2 5 Server Feature NTP 815 27 2 5 Network Service 2 6 Server Feature SMTP 816 27 2 6 Network Service 2 7 Server Feature IMAP4 818 27 3 Network Service 3 Client Feature 819 27 3 1 Network Service 3 1 Client Feature FTP 819 27 3 2 Network Service 3 2 Client Feature Syslo...

Page 12: ...12 PC Programming Manual Table of Contents ...

Page 13: ...Section 1 Overview This section provides an overview of programming the PBX PC Programming Manual 13 ...

Page 14: ...t misuse could result in death or serious injury CAUTION This notice means that misuse could result in injury or damage to property The following types of symbols are used to classify and describe the type of instructions to be observed This symbol is used to alert users to a specific operating procedure that must not be performed This symbol is used to alert users to a specific operating procedur...

Page 15: ...e PBX has no passwords set initially For security select an installer password as soon as the PBX system is installed at the site 4 Change the passwords periodically 5 It is strongly recommended that passwords of 10 numbers or characters be used for maximum protection against unauthorised access There is a risk that fraudulent telephone calls will be made if a third party discovers a personal iden...

Page 16: ...able for programming using Web Maintenance Console On line Mode On line mode allows you to use Web Maintenance Console on a PC that is connected to the PBX to modify the system data and settings used by the PBX Settings can be modified and results are displayed in real time Modifications to settings change the information in the PBX s temporary memory DRAM To finalise the changes you must either s...

Page 17: ...en storing a name message password or other text entry data using a PC The available characters vary according to the model of PBX Note For NE models the tables differ depending on the Area Code selected in Easy Setup Table 1 Standard PC Programming Manual 17 1 1 3 Entering Characters ...

Page 18: ...Table 2 For NE model 18 PC Programming Manual 1 1 3 Entering Characters ...

Page 19: ...Table 3 For RU UC model PC Programming Manual 19 1 1 3 Entering Characters ...

Page 20: ...Table 4 For Greece 20 PC Programming Manual 1 1 3 Entering Characters ...

Page 21: ... a delay when displaying some screens of Web Maintenance Console A message may be displayed that reads Stop running this script This message is automatically displayed when a script takes a long time to complete If this message is displayed click No to continue using Web Maintenance Console If you click Yes you will have to close the browser window for Web Maintenance Console and log in again For ...

Page 22: ...d the PBX must be connected The connection can be made through a local area network LAN a virtual private network VPN or over the Internet A PC can also be connected directly to the maintenance port of the PBX Connecting to Web Maintenance Console On line Mode Below is the procedure for connecting to Web Maintenance Console to programme in On line mode 1 Connect the PC to the PBX Connect the PBX t...

Page 23: ...nstall the Remote card connect the PBX to an analogue line and access the PBX from a PC via a remote modem Connect the PBX to an ISDN line and access the PBX from a PC via an ISDN modem For more details refer to 5 2 PC Connection Connection via RMT Card KX TDA0196 or 5 2 PC Connection Connection via PRI30 E1 Card KX NS5290 in the Installation Manual 2 Start the Off line Web Maintenance launcher An...

Page 24: ...e for Off line mode programming Installation Note Be sure to install and use the latest version of KX NS Unified Web Maintenance Console Before beginning the installation of Off line Web Maintenance Console the following software must be installed on the PC Microsoft NET Framework 2 0 Microsoft NET Framework 4 This software can be downloaded from Microsoft s online Download Center To install or un...

Page 25: ...ecessary To create a new system data file 1 In the Programme Launcher click New Offline Mode The Off line Web Maintenance Console login screen will be displayed in your PC s Web browser For details about the login screen see 2 1 3 Logging in to Web Maintenance Console 2 Log in to Off line Web Maintenance Console using the Installer level account and password to start the Easy Setup Wizard For deta...

Page 26: ...ntenance Console in On line mode You can save the IP address and port information for each PBX in a profile This feature is useful when there are multiple PBXs in your network For details about connecting to the PBX in On line mode see Connecting to Web Maintenance Console On line Mode in 1 2 1 Starting Web Maintenance Console To connect in On line mode using the Programme Launcher 1 In the Progra...

Page 27: ...l Import and 6 6 Tool Export Programming in Off line Mode Once you have logged in to Off line Web Maintenance Console programming is very similar to On line mode The title bar will be coloured differently from when in On line mode When programming in On line mode When programming in Off line mode Some items are not programmable when in Off line mode and those items will be greyed out Some tools an...

Page 28: ...ening an Existing System Data File above 3 Perform the desired programming in Off line mode and then click the icon to save the modified system settings to your PC 4 Log in to Web Maintenance Console in On line mode and then use the File Transfer PC to PBX utility to upload the modified data to the PBX When programming in Off line mode be careful when programming the following parameters 20 1 2 UM...

Page 29: ... then click OK Note The Export button is available only when in Off line mode 3 Open the exported CSV data in the Terminal Label Print utility and then edit the label settings as necessary a In the Programme Launcher click Terminal Label Print b Select Open Specify the exported CSV file in the dialogue that is displayed and then click OK c Edit the following settings as necessary Label Specifies t...

Page 30: ...30 PC Programming Manual 1 2 2 PC Programming Using Off line Mode ...

Page 31: ...Section 2 Introduction of Web Maintenance Console This section serves as reference operating instructions when using Web Maintenance Console to programme the PBX PC Programming Manual 31 ...

Page 32: ...ch menus in Web Maintenance Console are accessible by Administrator accounts User Administrator Administrator accounts are for general maintenance of users and user settings This account level is used by on site managers and network administrators Administrator level accounts can use Web Maintenance Console to add users or programme user settings User Administrator accounts are intended for mainte...

Page 33: ...ser Single User User For more information about creating and managing end user accounts see Section 8 Users CAUTION To the Administrator or Installer regarding account passwords 1 Please provide all system passwords to the customer 2 To avoid unauthorised access and possible abuse of the PBX keep the passwords secret and inform the customer of the importance of the passwords and the possible dange...

Page 34: ...User User accounts cannot be used when programming in Off line mode A check mark indicates that the menu option is available for that access level Home Screen Menu Option Off line On line A I U A I System Information ü ü ü ü ü Logout ü ü ü ü ü Tool Menu Option Off line On line A I U A I System Data Backup to USB ü ü System Data Backup to NAS ü ü NDSS Link Data Clear ü Call Pickup for My Group ü ü ...

Page 35: ... PS Extension ü ü Export Quick Dial ü ü Export SIP Extension ü ü Export V IPGW GW Settings ü ü Export V IPGW DN2IP ü ü Export V SIPGW Settings ü ü Export V SIPGW Provider ü ü Screen Customise ü ü UM Data Backup ü UM Data Restore ü UM Backup History ü DXDP All OUS ü Contact information ü ü ü ü UT Option Setting ü ü URL Information ü ü Utility Menu Option Off line On line A I U A I Diagnosis Card Di...

Page 36: ...atus Monitor ü UM System Trace Internal ü E1 Signalling Bit Monitor ü E1 Line Trace ü Digital Trunk Error Report ü IP Extension Statistical Information ü UM View Reports ü ü E mail Report ü ü Activation Key Installation ü Email Notification Alert ü ü Email Notification System Analysis ü Email Notification Test Email ü UM Command ü UM System Prompts Customisation ü ü Automatic Two way Recording ü ü...

Page 37: ...If someone using the Installer level account is logged in to Web Maintenance Console and is making changes and another user logs in using the Installer level account the user logging in may override the other logged in user so that programming can be performed a warning screen will be displayed for the user that is about to override the currently logged in user Users can view only menus and settin...

Page 38: ...You must log in using the Installer level account name and password The Installer level account name is INSTALLER The default Installer level account password is 1234 After logging in the Easy Setup Wizard welcome screen is displayed Select a language and then click Install Refer to 5 4 1 Easy Setup Wizard in the Installation Manual for detailed and important information about configuring the PBX ...

Page 39: ...correctly in the PBX and is capable of being used normally Out of service means that the card is installed correctly in the PBX but has been temporarily removed from use This allows settings to be modified or software to be upgraded Fault means that the card is not installed in the PBX correctly or is not functioning correctly For more information see the Installation Manual For details about how ...

Page 40: ...ange Wired Extension Portable Station ICD Group PS Ring Group OGM DISA External Pager UM VM Extension UM Group VM DPT Group VM DTMF Group Extension Numbers Names List Displays all available extensions of the types selected in Extension Type and names Click entries to select them and click the Add button when finished to add the selected extensions To deselect an entry click it again Value Range Ma...

Page 41: ... 2 Click Yes Note If the PC running the Web browser that is connected to Web Maintenance Console is shut down or the Web browser is closed any changes that have not been saved to the System Memory will be lost To save settings while programming click the button on the Home screen Always end your programming session by clicking the button If you are logged in but do not perform any operations in We...

Page 42: ...nd password correct Q Can I perform initial setup of the PBX without being connected to the PBX A Yes This is possible in Off line mode Create a new system data file in Off line mode see 1 2 2 PC Programming Using Off line Mode modify settings as necessary and then upload this file to the PBX later see 7 2 1 Utility File File Transfer PC to PBX Maintenance Console Software Q How do I confirm the s...

Page 43: ... Configuration Option from In Service INS to Out of Service OUS Portable Stations Q I cannot register Portable Stations using the method described in 9 34 PBX Configuration 1 2 Configuration Portable Station A Do the PINs Personal Identification Numbers of the PBX and the Portable Station match Confirm that they are the same Is the Portable Station within transmission range of the CS Has the Porta...

Page 44: ... necessary for it to operate Numbering Q How do I change the extension number of a wired extension A Change the extension number of the target port to the new number and click Apply Next set the port to OUS status and then back to INS status Q I changed the extension number of a wired extension while the extension was engaged in a call but the display still shows the previous extension number A Th...

Page 45: ...n numbers of those extensions to that of another numbering plan or delete the extension number see 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings and 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings 2 Clear the Leading Number cell 3 Click Apply 4 Modify the No of Additional Digits cell as required 5 Click Apply 6 Enter the desired value in t...

Page 46: ...lue in the Dial cell of the desired feature 3 Click Apply Q I cannot change a feature number A It is not possible to use the same number for 2 items The number you are trying to store cannot be used if it is already being used by A feature number An extension A Dial setting see 17 1 PBX Configuration 9 1 Private Network TIE Table Quick Dialling see 10 6 2 PBX Configuration 2 6 2 System Numbering P...

Page 47: ...ectly after modifying settings the modified settings are not updated in the PBX A When you click Apply the settings are updated in the PBX but are not yet saved to the System Memory If system data is not saved to the System Memory the PBX will restore the data that was last saved to the card in the event that the PBX is reset or power is turned off and back on again Therefore before resetting the ...

Page 48: ...gs screen Q How do I restrict calls between 2 extensions A Calls between extensions can be restricted from the 10 7 3 PBX Configuration 2 7 3 System Class of Service Internal Call Block screen Click in the relevant cells to select the COS levels whose extensions are blocked from calling each other Q How do I restrict trunk calls made by extensions A Trunk calls made by extensions can be restricted...

Page 49: ...nfiguration 3 5 1 Group Incoming Call Distribution Group Group Settings screen from the Queuing Time Table tab select the number of the Queuing Time Table to use in each time mode Q How do I add an extension as a member of an Incoming Call Distribution ICD group A Perform the following steps 1 On the 11 5 1 1 PBX Configuration 3 5 1 Group Incoming Call Distribution Group Group Settings Member List...

Page 50: ...50 PC Programming Manual 2 3 Frequently Asked Questions FAQ ...

Page 51: ...Section 3 Web Maintenance Console Home Screen This section explains how to setup the main PBX and other connected PBXs from the Home Screen of Web Maintenance Console PC Programming Manual 51 ...

Page 52: ...us of cards For more information see 9 1 PBX Configuration 1 1 Configuration Slot Maintenance Screen Clicking this button will display the Maintenance Screen tree view items From the Maintenance Screen you can Check the status and equipment of the PBX Backup or update PBX system files Use tools and reports to monitor and analyse system usage For more information see Maintenance Screen Tree View It...

Page 53: ...gle Mode When Tab Mode is used items clicked in the tree are displayed in new tabs When Single Mode is used the current tab displays the clicked item Note When the Menu button is clicked or when you log out in Tab Mode all child tabs are closed When a parent tab is closed all of its child tabs are closed When Tab Mode is used Up to 10 tabs can be opened including the parent tab Tabs are displayed ...

Page 54: ... View Items Item Primary Functions Users Manage view and add PBX user profiles and account information For details see Section 8 Users PBX Configuration Configure PBX hardware settings for cards equipment and networking Configure network wide programming such as BGM and Class of Service Configure dialling features call routing and incoming call settings Configure call logging SMDR and other PBX ma...

Page 55: ...rom drop down menu 3 In Copy To select one or more paste destinations Hold down the Ctrl key and click to select destinations one at a time or hold down the Shift key and click to select a range of destinations 4 In Items select one or more items to copy from the source selected in Copy From Hold down the Ctrl key and click to select items one at a time or hold down the Shift key and click to sele...

Page 56: ...56 PC Programming Manual 3 1 Home Screen ...

Page 57: ...Section 4 Status This section serves as reference operating instructions for the Status menu of the Maintenance screen of Web Maintenance Console PC Programming Manual 57 ...

Page 58: ...d for the UPS system Battery Voltage V The voltage of the UPS battery is displayed 0 240 V Battery Charge Percentage The remaining charge of the UPS battery is displayed percentage value Power Supply Displays the usage status of the UPS if the UPS is engaged in supplying power to the PBX UPS Shutdown Conditions Battery level From the drop down list select the amount of remaining battery level for ...

Page 59: ...isplay shows OFF The number of paths that can be used varies for each CS model For more details see the documentation for your CS Group Call Number of PSs registered to the attached CS that are members of a PS Ring Group To view CS information 1 From the Target CS I F Shelf Slot No drop down list select the target shelf and slot To display information on a single card select the shelf number slot ...

Page 60: ...evel account in On line mode The displayed items are as follows Item Description PS No PS location number Only registered PSs will be displayed Extension Number Extension number of the PS Location Slot Slot number of the CS that the PS is registered with Location Port Port number of the CS that the PS is registered with 60 PC Programming Manual 4 1 3 Status Equipment Status PS Information ...

Page 61: ...rt s status will be displayed in one of the following ways Online Ready The port is ready to be used Incoming Call The port is handling an incoming call Outgoing Call An outgoing service is being processed Error Occurred An error has been detected Off Line The port is offline This screen can be accessed only in On line mode PC Programming Manual 61 4 1 4 Status Equipment Status UM Port status ...

Page 62: ...nected to the PBX Before removing the USB memory device from the PBX click Unmount Note If a mounted memory device is removed from the PBX without first clicking Unmount the data on the USB memory device may be damaged None No USB memory device is detected by the PBX This screen can be accessed only in On line mode 62 PC Programming Manual 4 1 5 Status Equipment Status USB ...

Page 63: ...ction 5 System Control This section serves as reference operating instructions for the System Control menu of the Maintenance screen when programming using Web Maintenance Console PC Programming Manual 63 ...

Page 64: ...ype Target of Update File Name MPR Programme KX NS300 Mother Board PFMPR Expansion Unit Programme KX NS320 Mother Board PEXPS LPR Programmes DHLC DLC PDHLC2 PT Programmes KX NT265 PNT265A KX NT343 KX NT346 KX NT343 PNT300 KX NT321 PNT321 KX NT511 PNT511 KX NT551 PNT550 Firmware for KX NS300 PFPGA PFPGA PARMIRNR PARMIRNR PARMVDNR PARMVDNR PARMIREP PARMIREP PARMVDEP PARMVDEP PC300NR PC300NR PC300EP ...

Page 65: ...an FTP server from the FTP connection name drop down list and specify the number of attempts to connect to the FTP server in No of retries To specify a new FTP site see 27 3 1 Network Service 3 1 Client Feature FTP NAS Specify the location of the updated programme files stored on a directory of the NAS to Web Maintenance Console 2 Specify which PBX programme files will be automatically downloaded ...

Page 66: ...y or weekly basis 4 In Email notification specify up to 2 e mail addresses that will receive an e mail notification when updated files have been discovered or when updated files have been downloaded Note If Download automatically is not selected in step 2 specify at least one e mail address so that an administrator will be notified when updated files have been discovered 5 To begin automatic check...

Page 67: ...e target to update specify which cards or devices will be updated using the files listed by checking the boxes next to each item Note When selecting an item a warning message may be displayed Confirm the contents of the warning and then click OK to continue 3 Click Apply 4 Click Execute The programme files are updated to the PBX Timed Update Automatic update Specify which cards or devices to updat...

Page 68: ...em software stored on the SD Memory Card or USB memory is compared to the system software currently in the IP PT after the IP PT has been registered to the PBX If the software on the SD Memory Card or USB memory is newer it is downloaded to the IP PT By default Plug and Update is set to Off for Main unit 1 In Plug Update select On for each to enable this feature 2 Click OK 68 PC Programming Manual...

Page 69: ...y require some time a time can be set in Time Set 3 In BGM No specify which BGM number the MOH file will occupy 4 Click Execute to confirm the settings If Now is set for Time Set the installation will begin at this time Note Only WAV files can be installed and file names must not exceed 57 characters in length including the file extension wav Only use ASCII characters in file names Files may not b...

Page 70: ...nly in On line mode 1 In BGM No specify the BGM numbers to delete MOH files from Specify All to delete the data saved in all BGM numbers 2 Click Execute to delete the files of the specified BGM numbers Note User User level accounts cannot perform this procedure 70 PC Programming Manual 5 2 2 System Control MOH Delete ...

Page 71: ... up at a time 2 A save file dialogue will appear Specify the directory on the PC to back up the file to 3 Click OK when finished Note Remained Capacity Time indicates the amount of time available for new MOH files to be added The amount of time of any MOH files scheduled to be uploaded in 5 2 1 System Control MOH Install is not reflected in this value User User level accounts cannot perform this p...

Page 72: ...orted into the system because performing a backup would overwrite the imported data with the current PBX settings This screen can be accessed only in On line mode 1 Confirm the contents of the displayed warning message 2 Click Backup or Skip according to the system s status Backup Click to backup system settings The system will be reset after the backup has been performed Skip The system is reset ...

Page 73: ...overwrite the imported data with the current PBX settings This screen can be accessed only in On line mode 1 Confirm the contents of the displayed warning message 2 Click Backup or Skip according to the system s status Backup Click to backup system settings The system will prepare for shutdown after the backup has been performed Skip The system is prepared for shutdown without performing a backup ...

Page 74: ...74 PC Programming Manual 5 4 System Control System Shutdown ...

Page 75: ...Section 6 Tool This section serves as reference for the Tool menu of the Maintenance screen of Web Maintenance Console PC Programming Manual 75 ...

Page 76: ...ecified files If backup data already exists on the USB memory device it will be deleted A confirmation message will be displayed Click Continue 4 A time estimation for the backup will be displayed Click Continue 5 A progress bar is displayed to indicate the progress of the backup A message will be displayed when the backup is finished Click OK Note Unified Messaging UM data must be backed up using...

Page 77: ...the parameters necessary to connect the NAS to the PBX IP address of the NAS etc and then confirm the connection See 27 4 2 Network Service 4 2 Other NAS 2 Select the system data items to backup System Data System data includes programming information for the PBX including extension and network configuration information MOH OGM MOH Music on Hold and OGM Outgoing Message sound files stored on the P...

Page 78: ... PBX To clear this data at other PBXs in the QSIG network it is necessary to run this tool at those PBXs This screen can be accessed only in On line mode To clear the NDSS Link Data When this tree menu item is selected a confirmation screen will be displayed Click OK to clear the data Click Cancel to keep the data and close the screen 78 PC Programming Manual 6 2 Tool NDSS Link Data Clear ...

Page 79: ...ted a confirmation screen will be displayed 2 Click Yes The Group Call Pickup feature number default 40 the extension user group number of the extension is assigned to first personal speed dial Note This tool can only be activated if all of the following conditions are met The first Quick Dial setting is empty or is already set to 0 0 is not used for another feature number The Group Call Pickup fe...

Page 80: ...tension Portable Station Wireless Extension Portable Station SIP IP PT S PS SIP IP PT S PS Extension UM VM Unified Messaging UM Group VPS Voice Mail ICD Group Incoming Call Distribution Group PS Ring Group Portable Station Ring Group UM Group Unified Messaging UM Group VM DPT Group VM DPT Group VM DTMF Group VM DTMF Group Pager External Pager OGM DISA DISA DSS DSS Console DPT I F CS PT interface C...

Page 81: ...e CO Line Access Number Telephone Number Dial CLI Destination CLI Destination Related programming 14 1 PBX Configuration 6 1 Feature System Speed Dial Note Imported Speed Dial and Caller ID data can be copied to a specific speed dial destination The copy range can be specified by selecting the from to of the index Incoming Call DDI DID Table Data Type Import Destination Location Location DDI DID N...

Page 82: ...o select no fields to select Related programming 16 3 PBX Configuration 8 3 ARS Routing Plan Time Wired Extension Data Type Import Destination No Location selected automatically Extension Number Extension Number selected automatically Extension Name Extension Name selected automatically Related programming 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings PS Extension Dat...

Page 83: ...W Group No Connection for IP GW Connection for IP GW Protocol Protocol Progress Tone Send Mode Progress Tone Send Mode IP Codec Priority 1st IP Codec Priority 1st IP Codec Priority 2nd IP Codec Priority 2nd IP Codec Priority 3rd IP Codec Priority 3rd Packet Sampling Time G 711A Packet Sampling Time G 711A Packet Sampling Time G 711Mu Packet Sampling Time G 711Mu Packet Sampling Time G 729A Packet ...

Page 84: ...er Remaining Number of Digits Remaining Number of Digits GW No GW Group Selection GW No GW Group Selection GW Group GW Group GW No GW No Related programming 9 2 1 PBX Configuration 1 1 Configuration Slot System Property Main V IPGW DN2IP V SIPGW Settings Data Type Import Destination no fields to select no fields to select Related programming 9 10 PBX Configuration 1 1 Configuration Slot V SIPGW Po...

Page 85: ...ield select the preferred field from the drop down list To not import a field select the blank option from the drop down list 7 Click OK to perform the import operation Depending on the type of data imported the relevant programming screen may be displayed Click OK or Apply to complete the import operation If data in a field being imported does not match the required format for the import destinat...

Page 86: ...level Note The separator used in CSV files created using the Export tool is decided by the unit specified in List Separator found in the Windows Control Panel s Regional Options To export system data 1 From the Tool tree menu select Export and then click the type of data to export 2 Select the check boxes next to the names of the fields to export and then click OK 3 If a message window is displaye...

Page 87: ...d in the tree menus of Web Maintenance Console to users with the User Administrator account level To modify displayed screens 1 Click the access level to modify 2 Select the items that you want to have displayed Clear the check box beside the names of items you do not want to have displayed Select the check box beside the names of items you want to have displayed 3 Click OK PC Programming Manual 8...

Page 88: ...nu b Mailbox Prompts Owner Name Personal Greetings Personal Caller ID Name Interview Personal Group List Name EMD List Member Name c Mailbox Messages Note Mailbox data may not be backed up if the mailbox is in use during the backup process Additionally Unified Messaging system response time may be affected when backing up data For these reasons we recommend backing up data when the Unified Messagi...

Page 89: ...ecify a location on your local PC to save the backup data USB Flash Drive Main Unit Back up the data to a USB memory device connected to the Main unit When USB Flash Drive Main Unit is selected a folder selection menu becomes active Specify a folder on the USB memory device for saving the backup data NAS Back up the data to a NAS When NAS is selected a folder selection menu becomes active Specify ...

Page 90: ...acity has reached the specified amount Delete After Backup Specify to delete messages that have been backed up from the mailbox Message Type Specify to back up all messages or only messages marked as old Note An invalid combination of these settings may prevent a backup from occurring For example if a mailbox is full but there are no messages older than the number of days specified in Retention Da...

Page 91: ...types of items to restore will be highlighted Click a folder in the list to display its name in the text box You can also click a folder name to display that folder s contents and then click a folder to select it Note When restoring data from a local PC up to 40 files can be selected at one time When there are a large number of files to restore they should be restored from the folder on the USB me...

Page 92: ... files correspond to which UM data items A backed up message cannot be restored to the subscriber s mailbox if the mailbox still contains a New Old Deleted copy of the same message Voice data recorded by users in a KX TVM series VPS can be converted and used as voice data in the KX NS300 s Unified Messaging system For details refer to 5 3 Starting Web Maintenance Console KX TVM System Prompt and M...

Page 93: ...ds for backup that have been performed can be checked on this screen Description Parameters Completion Status Date Time Total Elapsed Time HH MM SS This screen can be accessed only in On line mode PC Programming Manual 93 6 10 Tool UM Backup History ...

Page 94: ...us of all DXDP XDP extension ports to OUS simultaneously for the PBX To set all DXDP XDP ports to OUS for the PBX 1 Access Tool DXDP All OUS from the Maintenance Screen tree view 2 Click OK 94 PC Programming Manual 6 11 Tool DXDP All OUS ...

Page 95: ...the PBX here When users select this tree menu item this information will be displayed for the user s reference 1 Input the following information and then click OK Company Name Telephone Number Fax Number Address URL Email Address PC Programming Manual 95 6 12 Tool Contact information ...

Page 96: ...ote For more information about dial plans refer to the Administrator Guide of the relevant KX UT series SIP phone You can enter up to 500 characters in the dial plan text box You can assign up to 20 dial plans separating them with a vertical bar You can assign up to 32 digits per dial plan When OK is clicked the entered text string will be validated If there is a validation error a message will be...

Page 97: ... be used for the Unified Messaging Plug in download button displayed to users when they view the Unified Message tab of their profile in the User menu For details see 8 2 1 Users Add User Single User Specify a valid URL address for Unified Messaging Plug in and then click OK PC Programming Manual 97 6 14 Tool URL Information ...

Page 98: ...ssage Delete All Recording 2 Click OK 6 15 2 Tool SVM Simplified Voice Message Check Current Usage Displays information on the voice messages stored by the SVM feature For each message the type of message and the associated extension are displayed To check the current usage 1 Access Tool SVM Simplified Voice Message Check Current Usage 98 PC Programming Manual 6 15 2 Tool SVM Simplified Voice Mess...

Page 99: ...Section 7 Utility This section serves as reference operating instructions for the Utility menu of the Maintenance screen of Web Maintenance Console PC Programming Manual 99 ...

Page 100: ...ted below Test Type Available Cards Local loop back diagnosis DLC2 DLC8 DLC16 LCOT6 Pre installed Option PRI30 E1 DTMF Receive test port DHLC4 MCSCL8 MCSLC16 Pre installed Option PT loop back diagnosis DLC2 DLC8 DLC16 DHLC4 To perform a card test 1 Click on the Status cell of the card to be tested and set it to OUS 2 Click on the cell showing the card type A new window will be displayed 3 Select t...

Page 101: ... screen can be accessed only in On line mode To perform a Ping test 1 Enter a specific IP address in the IP Address box 2 Click Test to perform the test The result will be displayed 3 Select an option Click Capture if you want to save the displayed information 1 Enter a file name or select a file to overwrite 2 Click Save Click Cancel to return to the Ping screen PC Programming Manual 101 7 1 2 Ut...

Page 102: ...rmation matches that of a system file supported by the PBX can be transferred Attempting to transfer any other type of file results in an error message The names of all files that can be stored in the System Memory are as follows System Data Name on System Memory Corresponding Card DFSYS Mother Board DFSYS_R Mother Board 1 1 DFSYS file format data that is transferred to the PBX is saved as DFSYS_R...

Page 103: ...n be analysed by your dealer to identify the source of a problem If there is only one error data file its name will be SYSERR If there is more than one file the files will be numbered in chronological order up to a maximum of 9 files To transfer files to the PC 1 Select the file to download from the list of files on System Memory and SD card Only the files listed in the table above can be download...

Page 104: ...The effective date PFMPR ID activation key type number of activation keys and expiration date of activation keys are displayed on the Detail screen To view information of programme and activation key files stored in the System Memory and SD card 1 Click on the name of the desired programme or activation key file 2 Click Detail The Detail screen will be displayed You can select different files from...

Page 105: ...ot be deleted if the Program Update feature s timed update is set or if an update is currently being performed For details see 5 1 2 System Control Program Update Update Program File To delete files from the System Memory 1 Click on the file to be deleted 2 Click Delete A confirmation screen will be displayed 3 Click OK The display will return to the File Delete screen PC Programming Manual 105 7 ...

Page 106: ... The Open dialogue box will be displayed 3 Select the message files to upload The files must be in the WAV format It is possible to select multiple files Note When selecting files to copy to the PBX the file names apart from the file extension cannot be more than 33 characters in length When selecting G 711 codec WAV files to copy to the PBX the total file size of all selected files combined canno...

Page 107: ...fer a certain message select the number of that message To transfer all messages at once select ALL The Save dialogue box will be displayed 2 Enter a file name 3 Click Save 4 Click OK When you choose to transfer all messages each message is saved as an individual file with a number appended to the file name corresponding to that message s location in the System Memory When complete the display wil...

Page 108: ...t operation of the whole system or result in system failure Clear Erases the stored error log information from both the screen and the PBX Log Information Displays probable causes of the errors and their solutions The items displayed on screen are as follows Item Description Date The date of the error detection Time The time of the error detection Error Code The 3 digit error code assigned by the ...

Page 109: ...it EXP S card 00 Optional physical service card slots 01 05 Virtual shelf Virtual Trunk slots 01 04 Virtual Extension slots 05 08 Virtual IP CS slots 09 12 When X is 5 YY Process code ZZ Port Number When X is not 5 ZZ Optional service card port number 01 XX When X is 5 ZZ Process number determined by each process Note When there is no parameter for slot and port number YY and ZZ will be displayed ...

Page 110: ... the log includes the following information Type Describes the type of system event Date The date and time the system event occurred Message Details about the system event This screen can be accessed only in On line mode 110 PC Programming Manual 7 3 2 Utility Log Syslog ...

Page 111: ...ccessing Web Maintenance Console Description A description of the action taken by the user i e Login to Web MC IP Address The IP address of the PC used to access Web Maintenance Console To save the event log as a text file 1 From the Web MC Event Log screen select Save The Save dialogue box will be displayed 2 Enter a file name 3 Click Save To clear the event log 1 From the Web MC Event Log screen...

Page 112: ...om the Unified Messaging system for troubleshooting purposes This screen can be accessed only in On line mode 1 Click OK to export a UM System Log file 2 Click Save to save the data to a local file 3 Click OK 112 PC Programming Manual 7 3 4 Utility Log UM System Log ...

Page 113: ...d Status The new setting status of the following settings is displayed 9 6 PBX Configuration 1 1 Configuration Slot UM Port Property Main Area ID for logical partition 10 9 PBX Configuration 2 9 System System Options Option 2 Applying logical partitioning Status Item Description Date The date on which the call restriction event from the logical partitioning feature occurred Time The time at which ...

Page 114: ...s retrieved and displayed Error Accumulation Trace Previously accumulated error data is retrieved and displayed This trace shows the data snapshot that is taken just before a card resets To view trace data 1 From the Shelf Slot No drop down list select the target slot Each card will be preceded by a 2 digit number following the pattern X Y X Shelf number 1 4 1 KX NS300 basic unit 2 Expansion Unit1...

Page 115: ...col trace is complete The trace data has been saved to the System Memory file name PRTH323 To transfer trace data to the PC 1 Click the File Transfer PBX to PC link to access the file transfer screen The list of files will be displayed Note The file transfer screen can also be accessed from the tree menu see 7 2 2 Utility File File Transfer PBX to PC 2 Select the desired trace data file 3 Click Tr...

Page 116: ...ct V SIPGW Protocol Trace When the progress bar disappears the protocol trace is complete The trace data has been saved to the System Memory file name PRTSIPC To transfer trace data to the PC 1 Click the File Transfer PBX to PC link to access the file transfer screen The list of files will be displayed Note The file transfer screen can also be accessed from the tree menu see 7 2 2 Utility File Fil...

Page 117: ...th Monitored Value Monitored value dBm of the CS that each CS is currently synchronised with Monitored Level Monitored level signal strength level of the CS that each CS is currently synchronised with Error Rate Error Rate of the CS for each CS that it is currently synchronised with To monitor the status of CSs 1 From the Air Synchronisation Group Number drop down list select the desired Air Synch...

Page 118: ...nified Messaging system Follow the steps below to monitor or log the system trace data 1 Select Internal Trace Display or Trace Clear Setting 1 Check Enable Disable Trace Data 2 Check the data and UM ports you wish to monitor 3 Click OK Display Displays the trace data and or error data 1 Check the data and UM ports you wish to monitor 2 To include error data click the Error Trace tab and check Err...

Page 119: ... from 0 to 1 or vice versa will be highlighted in red until the next screen refresh is performed To view signalling bit information 1 From the Shelf Slot No drop down list select the target slot Each card will be preceded by a 2 digit number following the pattern X Y X Shelf number 1 4 1 KX NS300 basic unit 2 Expansion Unit1 3 Expansion Unit2 4 Expansion Unit3 Y Slot number 1 7 2 From the Interval...

Page 120: ...rop down list select the target slot Each card will be preceded by a 2 digit number following the pattern X Y X Shelf number 1 4 1 KX NS300 basic unit 2 Expansion Unit1 3 Expansion Unit2 4 Expansion Unit3 Y Slot number 1 7 2 From the CH No drop down list select the target channel 3 Click Start Trace information will be displayed The information is automatically updated whenever the data being moni...

Page 121: ...og Out of SYNC 300 Digital trunk out of sync Loss of Signal RAI 301 Digital trunk RAI signal reception AIS 302 Digital trunk Alarm Indication Signal reception Frame Failure 300 Digital trunk frame failure Loss of Frame Counter of minor communication error CRC Cyclic Redundancy Check error SF Severely errored frame or Severe Framing Error FE Frame synchronisation bit error LV Line Code Violation SL...

Page 122: ...ounter Total number of packets abandoned RTP Arrive Packet Interval MAX ms Maximum time taken for a packet to arrive RTP Arrive Packet Interval MIN ms Minimum time taken for a packet to arrive To view IP extension information 1 From the Card Selection drop down list select the slot number for the card 2 Click Execute The statistical information will be displayed 3 Select an option Click Capture if...

Page 123: ...ues CSV A file save dialogue is displayed Specify the folder to export the report file to To clear a report For each report all data can be cleared Follow the steps below to clear all report data Some reports can also be set to automatically clear at specified times 1 Select the Report Data Clear Manual tab 2 Select the desired report from Report Parameters 3 Click Report Data Clear To automatical...

Page 124: ... indications since the last clearing of this report 100 records are displayed at a time for this report Fax Transfer Report 1 The fax transfer report displays information about faxes received by the Unified Messaging system and transferred to a fax extension It includes the fax reception date the port number used and the fax transfer status for a maximum of 64 fax messages Call Handling Statistic ...

Page 125: ...tatistics report displays information about the number of incoming or outgoing calls the connected time per hour etc 1 This report can be set to be automatically cleared according to scheduled settings PC Programming Manual 125 7 5 3 Utility Report UM View Reports ...

Page 126: ...of the message Voice mail notifications 5 000 entries Missed call notifications 1 000 entries Other e mail messages system messages etc 1 000 entries Note Messages sent by the PBX such as system alerts will list the user as System and the mailbox number as If these maximum amounts are exceeded older records beyond the maximum amount for each type will be deleted as new entries are recorded To dele...

Page 127: ...ion key files stored in the specified directory is displayed Check the boxes next to the activation keys to install to the PBX and click Install 3 The activation keys will be copied to the Main unit When installation is complete the message The activation key has been installed and activated successfully is displayed 4 Click OK Note You can click the provided link to directly access 9 3 PBX Config...

Page 128: ...sent unintentionally to a third party 3 In Subject enter the text that will be used for the subject header of e mails that are sent 4 Click OK when finished Licence Expiry When activation keys that are registered to the PBX and have a limited duration are about to expire an e mail message can be sent to the specified addresses When 10 days remain in the duration of a registered activation key the ...

Page 129: ...Check the Log File Type drop down menu select a log file to send to the e mail address 2 Enter up to 2 e mail addresses in Email Address 1 and Email Address 2 3 In Subject enter text to be used as the subject line of the e mail sent 4 Click Execute and the mail will be sent at that time PC Programming Manual 129 7 7 2 Utility Email Notification System Analysis ...

Page 130: ...e 1 Enter up to 2 e mail addresses in Email Address 1 and Email Address 2 2 In Subject enter text to be used as the subject line of the e mail sent 3 Click Execute A test mail will be sent to the specified address es Mail settings can be viewed and set in 27 2 5 Network Service 2 6 Server Feature SMTP 130 PC Programming Manual 7 7 3 Utility Email Notification Test Email ...

Page 131: ...ing system using the Commands dialogue This screen can be accessed only in On line mode Follow the steps below to use the Commands dialogue 1 Enter the desired command then click RUN Results from entered commands are displayed 2 When finished click Close PC Programming Manual 131 7 8 1 Utility Command UM Command ...

Page 132: ... Then you can restore the system prompts to their initial state by restoring the backup data See 6 9 Tool UM Data Restore for details Deleting Prompts The programmer is able to delete specified system prompts To delete a specific system prompt 1 Select the cell for the desired prompt number 2 Click Delete Recording System Prompts 1 Select the desired system prompt to record and click Play Record 2...

Page 133: ...Starting and Stopping System Prompt Playback 1 Select the desired system prompts 2 Click Play Record 3 Click Play or Stop PC Programming Manual 133 7 9 Utility UM System Prompts Customisation ...

Page 134: ...tic Two way Recording feature for agent extensions These settings may be changed by a programmer with a User Administrator account 1 Click Add Delete 2 Select supervisor extensions from the list and click OK 3 Repeat this procedure to add multiple supervisors Click OK when finished 134 PC Programming Manual 7 10 1 Utility Automatic Two way Recording Supervisor Setting ...

Page 135: ...hat type of calls to record check the boxes to specify if internal calls external calls and or calls made to an incoming call distribution group will be recorded to the mailbox 4 In Select User Extensions click Add 5 Select the check boxes for the agent extensions that the supervisor will control and then click OK 6 Click List View to confirm the current Automatic Two way Recording settings for ea...

Page 136: ...oming call distribution group are recorded 2 Select On or Off for that setting 3 Click OK when finished The programming items displayed on this screen are as follows Extension Number Indicates the extension number of the extension reference only Value Range Max 5 digits consisting of 0 9 Extension Name Indicates the name of the extension reference only Value Range Max 20 characters Internal Call S...

Page 137: ...signated as a supervisor that may play delete or confirm the information of two way recordings reference only Value Range Extension number and user name PC Programming Manual References 7 10 1 Utility Automatic Two way Recording Supervisor Setting Feature Guide References 3 2 1 4 Automatic Two way Recording for Manager Mailbox Number Indicates the Unified Messaging mailbox where two way recordings...

Page 138: ...Feature Guide References 3 2 1 4 Automatic Two way Recording for Manager 138 PC Programming Manual 7 10 3 Utility Automatic Two way Recording Extension Setting List ...

Page 139: ...inue until one of the following occurs The Stop button is clicked The two way recording time limit or memory capacity has been reached The date and time set in Recording Period is reached 2 To set a specific time when Automatic Two way Recording will stop a In Recording Period select Yes for Setting b In Date Time enter a year month day hour and minute Click on the calendar and clock numbers to se...

Page 140: ...maintenance System Maintenance Mode Specifies whether to enable or disable System Maintenance Mode System Maintenance Start Time Specifies the System Maintenance start time After specifying the settings on this screen click OK 140 PC Programming Manual 7 11 Utility UM System Maintenance ...

Page 141: ...Section 8 Users This section serves as reference operating instructions for the Users menu of the Setup screen of Web Maintenance Console PC Programming Manual 141 ...

Page 142: ...s group User groups can be set in Extension Settings 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Ext No Specifies the extension number associated with this user Extension numbers can be set in Extension Settings 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings 12 ...

Page 143: ...g on the row of the user to edit then clicking the button to open the Add User Wizard with the selected user s information filled in See 8 2 1 Users Add User Single User Delete Button To delete users 1 Check the box es next to the user s name s and click the button 2 A confirmation message will appear Click OK 3 The user s information is deleted from the list Add Range Button To add multiple user ...

Page 144: ...dow for programming Select a Scenario number 1 20 from the drop down menu then programme the settings for that scenario Click OK at the bottom of the window when finished Scenario Name Specify a name for the scenario for identification Value Range Max 32 Characters Feature Guide References 3 2 2 6 Call Transfer Scenario Call Transfer Status Selection Determines how the Unified Messaging system wil...

Page 145: ...lection Other Value Range Max 32 digits Feature Guide References 3 2 2 6 Call Transfer Scenario Call Transfer Status Transfer to Selection Other Specifies the transfer destination for calls transferred according to the VIP Filter setting Value Range Extension The call is transferred to the user s extension Other The call is transferred to the telephone number that is specified in Transfer to Other...

Page 146: ...these settings for this scenario in numerical order of priority Note This sequence has higher priority than the alternate extension transfer sequence specified in 24 4 UM Configuration 5 4 System Parameters Parameters PBX Environment Alternate Extension Transfer Sequence Up to 16 digits 0 9 D R F T X If Call screening is selected the transfer destination will hear the call screening prompt before ...

Page 147: ...Return to top menu Lets the caller return to top menu and try another extension Transfer to specified Custom Service Menu Transfers the caller to the specified Custom Service Feature Guide References 3 2 2 6 Call Transfer Scenario Scenario Setting You can select scenarios set in 8 1 1 Users User Profiles Advanced setting for your extension A scenario can be set temporarily or scenarios can be sele...

Page 148: ...Level Select a User Level from the drop down list The Installer level account may select User User or User Administrator levels User Administrator level accounts may only select the User User level 1 The First Name and Last Name set on this screen are applied to system settings as follows The First Name and Last Name are copied to the Extension Name for the user s extension number in the following...

Page 149: ...ension PIN to be copied has less characters than the minimum number of characters required for the Mailbox Password the data will not be copied and an error message is displayed See 26 1 UM Configuration 7 System Security Subscriber Minimum Password Length 0 16 digits 2 The e mail addresses set for Email 1 3 on this screen are applied to system settings as follows If Use for missed call notificati...

Page 150: ...folder containing the WAV files you wish to import 3 Select the desired WAV file 4 Click Open to import the file 5 Click Upload 6 Click OK To start and stop prompt playback 1 Select the desired prompt 2 Click Play Record 3 Click Play or Stop 4 Click OK To delete a specific prompt 1 Select the desired prompt 2 Click Delete 3 Click OK Mailbox Password Click to specify the password for the mailbox No...

Page 151: ...ination Phone Home or Phone Mobile as specified in the Contact tab or a manually input number can be specified Speed Dialling View Edit Click this button to open the Speed Dial screen The appropriate screen wired extension or portable station will be opened according to the extension specified for the user Flexible Button View Edit Click this button to open the Flexible Button screen The appropria...

Page 152: ...ce Last Name Rule B Last Name First Name For more information refer to 5 9 Configuration of Users in the Installation Manual Login ID The extension number i e if the extension is 101 the Login ID for the user will also be 101 Password PWD the extension number for the user e g PWD101 Note When OK is clicked if any extensions within the range specified in step 1 already have user accounts associated...

Page 153: ...n s supervisor and Automatic Two way Recording destination mailbox is displayed You can specify which types of calls will recorded for each extension 1 For an extension click the setting for Internal Call External Call or ICDG Incoming Only Internal Call Extension to extension calls are recorded External Call Calls with outside parties are recorded ICDG Incoming Only Only calls that are received b...

Page 154: ...arty that called the recorded extension may not be available for all recorded messages Length Specify the length of the recorded conversations Period Specify a time period in which calls were recorded To play a message For playback on the PC 1 Select the check box of a message to play 2 At the bottom of the screen select PC 3 Click the button The message will be downloaded as an audio file for pla...

Page 155: ...Distribution Group ACD Supervisor Value Range Registered ACD supervisors Feature Guide References 2 2 2 9 Supervisory Feature ACD Start Monitor Click the Start Monitor button to start monitoring the target ICD group This feature requires the Call Centre Feature Enhancement activation key If this activation key is not installed the Start Monitor button is greyed out Feature Guide References 2 2 2 9...

Page 156: ...calls are highlighted on the monitor screen Value Range 1 30 Feature Guide References 2 2 2 9 Supervisory Feature ACD Options Highlighted Display Settings Waiting Time 0 10 min 10 sec Specifies the waiting time after which calls are highlighted on the monitor screen When this setting is set to 0 all waiting calls are highlighted Value Range 0 10 00 Feature Guide References 2 2 2 9 Supervisory Feat...

Page 157: ...er Administrator level Value Range Registered ACD supervisors Feature Guide References 2 2 2 9 Supervisory Feature ACD Report Profiles Follow the procedure below to save load ACD report profiles The type of ACD report Group Agent Call and filter conditions are saved in each profile 1 Click the Report Profiles button 2 To load a previously saved report profile click a profile to select it and then ...

Page 158: ...get ICD group Lost The number of incoming calls to the target ICD group cancelled by the caller Overflow The number of overflowed incoming calls to the target ICD group Talk Time Total The total talking time of answered calls for the target ICD group HH MM SS Average The average talking time of answered calls for the target ICD group HH MM SS Max The longest talking time of answered calls for the ...

Page 159: ...ttings View Mode Selects the monitoring view mode from a drop down list Value Range Group Hour 1 Day Date Month Trunk Caller ID CLIP 1 If Hour is selected set the monitoring range for the target group 0 00 23 59 Feature Guide References 2 2 2 9 Supervisory Feature ACD Group Filter Settings Select Group To select the target group for creating a report follow the procedure below 1 Click the Select b...

Page 160: ...ing time for the target agent HH MM SS Average The average talking time for the target agent HH MM SS Max The longest talking time for the target agent HH MM SS Login Time The total login time for the target agent HH MM SS Not ready Time The total not ready time for the target agent HH MM SS Wrap up Time The total wrap up time for the target agent HH MM SS 4 Reports can be outputted in the followi...

Page 161: ... 2 2 9 Supervisory Feature ACD Agent Filter Settings Select Period Specifies the target period for the report Value Range Yesterday Last Week Last Month Today This Week This Month Custom Period 1 1 If Custom Period is selected set Start Date Start Time End Date End Time also Feature Guide References 2 2 2 9 Supervisory Feature ACD Call Call View Report To display a report according to calls follow...

Page 162: ...w the procedure below to select the target group for creating a report 1 Click the Select button 2 Click the ICD group name you want to analyse from the ICD group names displayed on the Available Group for ACD Report window Maximum 64 groups displayed 3 Click to move the ICD group you selected in step 2 to the Selected Group for ACD Report window Maximum 64 groups To delete an ICD group from the S...

Page 163: ...us talking or waiting time 1 Click Talk Wait Duration Filter 2 Select Talk Time or Wait Time from a drop down list 3 Set the filtering target duration using one of the following 2 methods To set a minimum duration click Min and set the duration time 0 00 23 59 To set a maximum duration click Max and set the duration time 0 00 23 59 Lost Call Filter Filtering according to lost calls 1 Click Lost Ca...

Page 164: ...164 PC Programming Manual 8 4 2 Users ICDG Management ACD Report ...

Page 165: ...Configuration 1 Configuration This section serves as reference operating instructions for the Configuration menu of the PBX Configuration menu of the Setup screen of Web Maintenance Console PC Programming Manual 165 ...

Page 166: ...ual card shelf To install a new physical card to the PBX 1 Click on the name of the card to install in the list on the right An image of the card will be displayed and information about the card will be shown 2 Click and drag the image of the card to the slot and release it The card will move into the slot space 3 Click OK to confirm To add new virtual cards to the PBX 1 Click on the name of the c...

Page 167: ... status To access IP PT port properties 1 When you place the mouse cursor over the IP Phone Registration button on the Slot screen the following choices appear Click an option to open a port properties programming screen IP PT For KX NT300 KX NT500 series and KX NT265 software version 2 00 or later IP PTs 9 14 PBX Configuration 1 1 Configuration Slot V IPEXT Port Property SIP MLT For KX UT series ...

Page 168: ...hannel SIP Extension Card 4 9 15 PBX Configuration 1 1 Configuration Slot V SIPEXT Card Property V UTEXT8 Virtual 8 Channel SIP Proprietary Extension Card 4 9 19 PBX Configuration 1 1 Configuration Slot V UTEXT Card Property V IPCS4 Virtual 4 IP Cell Station Interface Card 4 4 IP CS 9 17 PBX Configuration 1 1 Configuration Slot V IPCS Card Property Pre Installed LCOT6 6 port Analogue Trunk Card 1 ...

Page 169: ... Card 1 1 Doorphone 9 33 PBX Configuration 1 1 Configuration Slot DOORPHONE Card Card Property Option Extension Slot DHLC4 4 port Digital Hybrid Extension Card 2 2 Extension 9 21 PBX Configuration 1 1 Configuration Slot Extension Card Property DLC8 8 port Digital Extension Card 2 MCSLC8 8 port SLT Card 2 DLC16 16 port Digital Extension Card 1 1 Extension MCSLC16 16 port SLT Card 1 Card Types Suppo...

Page 170: ...iguration 1 1 Configuration Slot Extension Card Property DLC8 8 port Digital Extension Card 2 MCSLC8 8 port SLT Card 2 DLC16 16 port Digital Extension Card 1 1 Extension MCSLC16 16 port SLT Card 1 For more information on the virtual cards and other optional cards see the following sections in the Installation Manual 4 4 Virtual Cards 4 5 Physical Trunk and Extension Cards For information about car...

Page 171: ...sion unit connected to EXP M port 1 Shelf 3 corresponds to the Expansion unit connected to EXP M port 2 Shelf 4 corresponds to the Expansion unit connected to EXP M port 3 Slot Indicates the slot number within the shelf where the card extension or device is located Port Indicates the port number assigned to the extension or device PC Programming Manual 171 9 1 PBX Configuration 1 1 Configuration S...

Page 172: ...Value Range Enable Disable DSP CODEC Priority 1 value only others Specifies whether or not to only use the priority 1 codec set for the following types of calls IP extension calls SIP trunk calls Value Range Enable Disable System Speed Dial Download For UT Extensions Specifies the maximum number of system speed dial entries that will be downloaded to KX UT series SIP phones Value Range 0 300 PC Pr...

Page 173: ...Value Range 0 100 V IPGW Call Signalling Model Specifies whether to carry out a call control H 225 process directly between the cards or through a gatekeeper Value Range Direct GateKeeper Gatekeeper Connection Checking Interval 60s Specifies the time between periodic checks of connection to the gatekeeper Value Range 0 disabled 1 1440 Terminal type to Gatekeeper Specifies the connection service ty...

Page 174: ... Secondary Gatekeeper IP Address Specifies the IP address of the secondary gatekeeper Value Range 1 0 0 0 223 255 255 255 Secondary Gatekeeper Port Number Specifies the port number of the secondary gatekeeper Value Range 1 65535 H 225 Port Number Specifies the port number for the H 225 protocol call control in an H 323 protocol suite Value Range 1 65535 RAS Port Number Specifies the port number fo...

Page 175: ...rts are used as dynamic ports Value Range 1 65000 V IPGW GW Settings Main GW Name Specifies the name of the destination gateway device for programming reference Value Range Max 20 characters GW IP Address Specifies the IP address of the destination gateway device Value Range 1 0 0 0 223 255 255 255 GW Group Specifies the number of the gateway group to which the gateway entry belongs A maximum of 2...

Page 176: ...ation gateway device for programming reference Value Range Max 20 characters IP Codec Priority 1st 2nd 3rd Specifies the priority of the codecs to be used For fax communications it is necessary to specify G 711A or G 711Mu for 1st priority Value Range For 1st G 711A G 711Mu G 729A For 2nd and 3rd None G 711A G 711Mu G 729A Packet Sampling Time G 711A Specifies the time interval between measurement...

Page 177: ... use of the Voice Activity Detection feature for the G 711 codec This feature conserves bandwidth by detecting silent periods during a call and suppressing the packets of silence from being sent to the network Value Range Disable Enable FAX Sending Method Specifies the method of transporting the fax signal Value Range G 711 Inband T 38 Maximum Bit Rate Specifies the maximum bit rate of the fax sig...

Page 178: ...lue Range 96 127 V IPGW GW Settings Option 3 GW Name Specifies the name of the destination gateway device for programming reference Value Range Max 20 characters T38 FAX Max Datagram Specifies the maximum datagram size when using the T 38 protocol Value Range 272 512 T38 FAX UDPTL Error Correction Redundancy Specifies whether to enable the redundancy feature when using the T 38 protocol Value Rang...

Page 179: ...tination Value Range Max 30 digits consisting of 0 9 Remaining Number of Digits Specifies the number of digits to be dialled following the leading number to access the destination Value Range 0 29 GW No GW Group Selection Specifies the type of destination when making calls a gateway device or a gateway group Value Range GW Group GW No GW Group Specifies the number of the destination gateway group ...

Page 180: ...a button to open that site property screen Main Site Name Indicates the site name of the PBX reference only Value Range Site Name Location MIB Indicates the MIB info SysLocation setting in 27 3 3 Network Service 3 3 Client Feature SNMP Agent reference only Value Range Max 255 characters PBX Region Indicates the region of the PBX reference only Value Range PBX Region IP Address Indicates the IP add...

Page 181: ...stem up time reference only Value Range Days Hours and Minutes Storage Memory Size Indicates the size of the installed storage memory card reference only Value Range Card Size Area ID for logical partition Specifies the area ID for the Logical Partitioning feature Value Range 1 16 PC Programming Manual References 7 3 5 Utility Log Call Control Log Option 9 Built in Communication Assistant 10 9 PBX...

Page 182: ...r registering IP telephones to the PBX Value Range Manual Full Automatic Extension Input Installation Manual References 5 4 1 Easy Setup Wizard VoIP DSP Options The settings in this tab relate to IP extensions and IP trunks IP Extension Count of BGM Specifies how many IP PTs connected to the mother board can send out BGM Value Range 0 117 Feature Guide References 2 30 1 Background Music BGM Echo C...

Page 183: ...communications using the G 711 codec Value Range Disable Enable Jitter Compensation Operation for G 729A Enables the use of a jitter buffer feature for communications using the G 729A codec Value Range Disable Enable Jitter Buffer Delay Min for Voice Specifies the minimum size of the jitter buffer for voice communications Value Range 0 200 ms Jitter Buffer Delay Max for Voice Specifies the maximum...

Page 184: ... Range 0 200 ms Jitter Buffer Delay Init for FAX Specifies the initial size of the jitter buffer for fax communications Value Range 0 200 ms Jitter Buffer Adaptation Period for FAX Specifies the length of time that the jitter buffer is applied for fax communications Value Range 1000 65530 ms DTMF Detection Level for G 711A Specifies the level of DTMF detection for the G 711A codec Value Range 45 1...

Page 185: ... to be detected before the PBX proceeds the fax operation Value Range OFF ON CED Signal Fixation Detection Time Specifies the minimum length of time required for the CED called station identification signal to be detected by the PBX Value Range 50 n n 1 100 ms CNG Signal Effective Detection Width 1 ON SIP Extension Specifies the length of time that the PBX detects the CNG signal for SIP extensions...

Page 186: ...fies the transmission level of G3 fax signals after being converted from T 38 protocol packets when the codec used is G 711A Value Range 13 2 dB T38 FAX Transmit Level Network to PBX Mu Law Specifies the transmission level of G3 fax signals after being converted from T 38 protocol packets when the codec used is G 711Mu Value Range 7 8 dB T38 FAX Transmit Level A Law SIP Extension Specifies the tra...

Page 187: ...t For voice communications an IP PT uses 128 contiguous UDP ports starting from the port number specified here To change the value displayed here click Common Settings and set the desired value Value Range 1024 65535 Feature Guide References 5 2 1 IP Proprietary Telephone IP PT UDP Port No for SIP Extension Server Specifies the UDP port number used for the SIP Extension server To change the value ...

Page 188: ...bles the 3rd Party CTI feature Value Range 1024 65535 Feature Guide References 2 26 Computer Telephony Integration CTI Features Built in Communication Assistant Server Specifies the port number for the Communication Assistant CA application Value Range 1024 65535 PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Option 9 Built in Communica...

Page 189: ...535 Feature Guide References 5 2 2 1 Simple Remote Connection IP Extension Keep Alive Packet Type Specifies the type of Keep Alive packets to be sent out for remote connections for IP extensions Value Range Blank UDP None Feature Guide References 5 2 2 1 Simple Remote Connection IP Extension Keep Alive Packet Sending Interval Time s Specifies the time interval between transmissions of Keep Alive p...

Page 190: ... of the PBX side network gateway for remote connections This setting specifies the port number used for the secondary server for network survivability Value Range 1 65535 Feature Guide References 5 2 2 1 Simple Remote Connection UT Extension NAT SIP MLT Data Download Server HTTP Port No Specifies the outside facing HTTP port of the PBX side network gateway for remote connections used for downloadi...

Page 191: ...Remote Connection UT Extension SIP Register Expire Time s Specifies the length of time that will elapse before the current registration expires Value Range 10 3600 s Feature Guide References 5 2 2 1 Simple Remote Connection UT Extension PERIODIC Ability Specifies whether alive monitoring is performed for connected remote extensions Value Range Disable Enable Feature Guide References 5 2 2 1 Simple...

Page 192: ...nk 1 0 0 1 223 255 255 254 Feature Guide References 5 2 2 1 Simple Remote Connection Option NAT CWMP Server IP Address Specifies the outside facing IP address of the PBX side network gateway for remote connections If using a separate IP address from Common NAT External IP Address configure this setting Value Range Blank 1 0 0 1 223 255 255 254 Feature Guide References 5 2 2 1 Simple Remote Connect...

Page 193: ...on the location of SIP Extensions Value Range 10 3600 s Feature Guide References 5 2 2 SIP Session Initiation Protocol Extension SIP Location Hold Time Min Specifies the minimum length of time that the PBX holds information on the location of SIP Extensions Value Range 10 3600 s Feature Guide References 5 2 2 SIP Session Initiation Protocol Extension SIP Location Hold Time Interval Specifies the i...

Page 194: ...Guide References 5 2 2 1 Simple Remote Connection Setting parameters assigned to Remote SIP MLT NAT CWMP Server HTTP Port No Specifies the outside facing HTTP port of the PBX side network gateway for remote connections Value Range 1 65535 Feature Guide References 5 2 2 1 Simple Remote Connection Setting parameters assigned to Remote SIP MLT NAT SIP MLT Data Download Server HTTP Port No Specifies t...

Page 195: ...rameters assigned to Remote SIP MLT NAT NTP Server IP Address Specifies the outside facing IP address or host name of the network gateway connected to the NTP server Value Range 1 0 0 0 223 255 255 255 IP address Max 100 characters host name Feature Guide References 5 2 2 1 Simple Remote Connection Setting parameters assigned to Remote SIP MLT NAT NTP Server Port No Specifies the outside facing po...

Page 196: ...xpire Time s Specifies the length of time that will elapse before the current registration expires Note This setting is available only when NAT Keep Alive Packet Type is set to Register Value Range 10 3600 s Feature Guide References 5 2 2 1 Simple Remote Connection Setting parameters for Networking Survivability assigned to Remote SIP MLT NAT CWMP Server IP Address Specifies the outside facing IP ...

Page 197: ...onnected remote extensions Value Range Enable Disable Feature Guide References 5 2 2 1 Simple Remote Connection Control Condition of Remote SIP MLT PERIODIC Packet Sending Interval Time s Specifies the polling interval for alive monitoring when PERIODIC Ability is set to Enable Value Range 30 3600 s Feature Guide References 5 2 2 1 Simple Remote Connection Echo Cancellation The settings in this ta...

Page 198: ...rence resource you want to use Value Range Preferential Default conference resource Alternative Conference resource on DSP card DSP Digital Gain Up on V IPEXT side for conference Specifies the DSP Digital Gain for the up voice path for conference calls using an extension of a V IPEXT card Value Range 14 6 dB DSP Digital Gain Up on V SIPEXT side for conference Specifies the DSP Digital Gain for the...

Page 199: ...in Up on TDM side for conference Specifies the DSP Digital Gain for the up voice path for conferencing using TDM circuit mode communication Value Range 14 6 dB DSP Digital Gain Down on TDM side for conference Specifies the DSP Digital Gain for the down voice path for conferencing using TDM circuit mode communication Value Range 14 6 dB EC Gain on TDM side for conference Specifies the error correct...

Page 200: ... Port Doorphone Card DHLC4 4 Port Digital Hybrid Extension Card DLC8 8 Port Digital Extension Card DLC16 16 Port Digital Extension Card MCSLC8 8 Port Single Line Telephone Extension Card EXP M Expansion Master Card for connecting Expansion Units PC Programming Manual References 9 1 PBX Configuration 1 1 Configuration Slot 9 21 PBX Configuration 1 1 Configuration Slot Extension Card Property 9 23 P...

Page 201: ...l References 9 1 PBX Configuration 1 1 Configuration Slot Card Type Indicates the type of virtual card installed reference only Value Range V SIPGW4 V IPGW4 V IPEXT8 V SIPEXT8 V IPCS4 V UTEXT8 PC Programming Manual References 9 1 PBX Configuration 1 1 Configuration Slot Status Indicates the card status reference only Value Range INS The card is in service OUS The card is out of service Fault The c...

Page 202: ... Up Specifies the DSP Digital Gain for the up voice path Value Range 14 6 dB EC Gain Specifies the Echo Canceller Gain Value Range 14 6 dB NLP Setting Specifies the NLP Non Linear Processor setting to control echo sound quality Value Range Disable Weak Normal Strong AGC enable for Tx signal Specifies whether AGC is activated or not for the Transmit signal Value Range Disable Enable AGC enable for ...

Page 203: ...he minimum allowable AGC gain for TX signal Specifies the minimum allowable AGC gain for the Transmit signal Value Range 40 dB 0 dB The maximum allowable AGC gain for RX signal Specifies the maximum allowable AGC gain for the Receive signal Value Range 0 dB 40 dB The minimum allowable AGC gain for RX signal Specifies the minimum allowable AGC gain for the Receive signal Value Range 40 dB 0 dB SNS ...

Page 204: ... the destination this feature automatically switches the codec to G 711 to enable end to end fax signal relay over the network Value Range Disable Enable CNG Signal Effective Detection Width 1 ON Specifies the length of time that the PBX detects the CNG signal Value Range 20 5000 ms CNG Signal Effective Detection Width 2 OFF Specifies the length of time that the PBX waits until another CNG signal ...

Page 205: ... silence that the PBX will detect as the end of a call Value Range 1000 60000 ms Maximum Continuous Tone Time Specifies the length of time of a continuous tone that the PBX will detect as the end of a call Value Range 1000 60000 ms Unique Cyclic Tone Detection Specifies whether the system will detect the end of a call when there is a unique cyclic tone Value Range Disable Enable Maximum Cyclic Ton...

Page 206: ...ough the IP Softphone IP Proprietary Telephone activation key By default only IP softphones can be used You can click the Activation Key Installation link to access the Activation Key Installation screen see 7 6 Utility Activation Key Installation for installing activation keys Trial Activation Keys The PBX includes free trials for some PBX features that normally require activation keys The trials...

Page 207: ...terface Activation key for 3rd Party CTI link Mobile Extension user Activation key for Mobile Extension users Call Centre Feature Enhancement Activation Key for Call Center Feature VoIP UM Feature Activation Key for VoIP UM Feature Pre installed Indicates the number of channels provided by the mother board reference only Value Range Not applicable Activation Key Indicates the number of channels pr...

Page 208: ...ons Number of IP Extensions Max 32 UT UDT Specifies the required number of UT UDT extensions to install or remove V UTEXT8 cards Value Range 0 32 Number of IP Extensions Number of IP Extensions Max 32 SIP Phone Specifies the required number of SIP extensions to install or remove V SIPEXT8 cards Value Range 0 32 Number of IP Extensions Number of IP Extensions Max 32 Total Indicates the total number...

Page 209: ...of cards Max 4 Total Indicates the number of total installed IP Extension cards reference only Value Range 0 4 IP Terminal Registration Mode Specifies the IP Terminal registration mode for registering IP telephones to the PBX Value Range Manual Full Automatic Extension Number Input PC Programming Manual 209 9 4 1 PBX Configuration 1 1 Configuration Slot VoIP Property VoIP Ext Setting ...

Page 210: ...e 0 16 Account Setting User Name 64 characters Specifies the user name SIP Account provided by the SIP provider Value Range Max 64 characters Account Setting Authentication ID 64 characters Specifies the authentication ID required for registration with the SIP server Value Range Max 64 characters Account Setting Authentication Password 32 characters Specifies the authentication password used for r...

Page 211: ...t the SIP service provider after importing SIP service provider file Value Range Max 100 characters Property Setting Register Ability Specifies whether to send the REGISTER message to the SIP server Value Range Disable Enable Property Setting Session Expire Timer s Specifies the length of time that the PBX waits before terminating SIP sessions when no reply to the repeated requests is received Val...

Page 212: ... name and SIP URI is selected the display name part and the SIP URI of the From header will be displayed as Anonymous Example From Anonymous sip anonymous anonymous invalid If Display name only is selected only the display name part of the From header will be displayed as Anonymous Example From Anonymous sip 1234 example com Property Setting FAX Sending Method Specifies the method of transporting ...

Page 213: ... 14 6 dB DSP Digital Gain Up Specifies the DSP Digital Gain for the up voice path Value Range 14 6 dB EC Gain Specifies the Echo Canceller Gain Value Range 14 6 dB NLP Setting Specifies the NLP Non Linear Processor setting to control echo sound quality Value Range Disable Weak Normal Strong FAX Detection Ability Enables the use of the FAX Detection Ability feature Since fax signals using a codec o...

Page 214: ...ts until another CNG signal is detected Value Range 20 5000 ms CNG Signal Fixation Detection Counter Specifies the number of times the CNG signal must be detected before the PBX proceeds the fax operation Value Range 1 3 CNG Signal Fixation Detection Pattern Specifies whether or not the Unified Messaging system will respond to CNG signals Value Range OFF ON 214 PC Programming Manual 9 5 PBX Config...

Page 215: ...nsion Number Specifies the extension number of the port Value Range Max 5 digits consisting of 0 9 Connection Indicates the port status To change the status of the port click the desired cell in the column and then select INS or OUS for the port This option is only available in On line mode Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating wi...

Page 216: ...Value Range IP EXT SIP MLT SIP DPT 40V KX DT300 series KX DT500 series KX T7600 series DPTs DPT 15V DPTs other than KX DT300 series KX DT500 series KX T7600 series APT SLT DSS Console UM VM Other CS High density CS IP CS SIP CS S PS PC Programming Manual References 9 1 PBX Configuration 1 1 Configuration Slot Total Count Indicates the total number of each type of telephone device and CS connected ...

Page 217: ... Server used alongside the SIP Server finds out the global IP address of the router with NAT enabled Fixed IP Addr The global IP address of the router with NAT enabled is fixed Note Manual programming is optional except when programming is required depending on the network conditions Value Range Off Fixed IP Addr STUN NAT Voice RTP UDP Port No Specifies the starting port number of the dynamic port...

Page 218: ...selected in NAT Traversal Value Range 1 0 0 0 223 255 255 255 STUN Ability Specifies whether to open a protocol port of the STUN server to enable STUN feature Value Range Disable Enable STUN Client Port Number Specifies the port number of the PBX used for communications with the STUN server Value Range 1 65535 STUN External Address Detection Retry Counter Specifies the number of times that a query...

Page 219: ...y Specifies whether to add the option tag 100rel to the header field of the INVITE message Value Range Disable This feature is not activated Enable Active Activates this feature only if the other device supports the feature Enable Passive Activates this feature only when requested by the other device Ringback Tone to Outside Caller Enables the PBX to send a ringback tone to an outside caller when ...

Page 220: ...s the SIP trunks of the tenant of the search matched DDI DID number in ascending order Low High Mode 3 Searches SIP accounts then DDI DID numbers Searches the SIP trunks of the tenant of the search matched DDI DID number in descending order High Low Timer SIP T1 Specifies the retransmission interval time for INVITE requests and responses Value Range 5 255 100 ms SIP T2 Specifies the retransmission...

Page 221: ...ual Shelf can be programmed DNS SRV Record Resolve Ability Specifies whether to request that the DNS server translates domain names into IP addresses using the DNS SRV record Click Common Settings to change this setting Value Range Disable Enable PC Programming Manual 221 9 9 PBX Configuration 1 1 Configuration Slot V SIPGW Card Property ...

Page 222: ... numbers are displayed in the list 2 From the Provider menu select the desired SIP provider 3 Highlight the desired port numbers or click Select All to select all the virtual SIP gateway port numbers to be assigned to the SIP provider selected in step 2 4 Click Execute 5 Click OK 6 Click Apply Appropriate setting values designated by the SIP provider will be set in the parameters for the virtual S...

Page 223: ... the following settings are implemented Provider Name and SIP Server IP Address in the Main tab will be set to match the selected Trunk Adaptor The User Name and Authentication ID in the Account tab will be set to the value specified in SIP Account User Name increased by 1 for each connection i e if 401 was specified User Name and Authentication ID for No 1 will be set to 401 and then for No 2 the...

Page 224: ...ional channel belongs Not Used The channel is not in use Note The Basic channel and Additional channel can belong to different V SIPGW4 cards When you save the data on the Main screen for each virtual SIP gateway port that has Channel Attribute set to Basic channel the following items are checked for duplication SIP Server Name SIP Server IP Address and SIP Service Domain A maximum of 32 different...

Page 225: ...IP number Value Range Max 16 digits consisting of 0 9 and P2P Group Specifies the peer to peer group of the IP Trunk Value Range 1 32 PC Programming Manual References 9 1 PBX Configuration 1 1 Configuration Slot Main P2P Group Feature Guide References 5 2 3 Peer to Peer P2P Connection P2P Group Name Indicates the selected peer to peer group s name reference only Value Range P2P Group Name PC Progr...

Page 226: ...ccount provided by the SIP provider Value Range Max 64 characters Authentication ID Specifies the authentication ID required for registration with the SIP server Value Range Max 64 characters Authentication Password Specifies the authentication password used for registration with the SIP provider Value Range Max 32 characters Register The Shelf Slot and Port for each item are displayed for your re...

Page 227: ...n and send the REGISTER message to the SIP server when the port status is set back to INS Value Range Disable Enable Registrar Server Name Specifies the domain name of the SIP server Value Range Max 100 characters Registrar Server IP Address Specifies the IP address of the SIP server This setting is compulsory when a register IP address is provided Value Range 1 0 0 0 223 255 255 255 Registrar Ser...

Page 228: ...alue Range Max 100 characters STUN Server IP Address Specifies the IP address of the STUN server This setting is compulsory when the STUN method is selected and a DNS server is not used Value Range 1 0 0 0 223 255 255 255 STUN Server Port Number Specifies the port number of the STUN server Value Range 1 65535 Option The Shelf Slot and Port for each item are displayed for your reference For details...

Page 229: ...ated requests is received Value Range 90 3600 s Session Refresh Method Specifies the type of request that the PBX sends to periodically refresh SIP sessions Value Range UPDATE re INVITE Session Incoming Refresher Request Specifies the type of method used for establishing the session interval Value Range UAC UAS SIP 200 Response Timer 100 ms Specifies the amount of time to wait for a SIP 200 OK res...

Page 230: ...column and then select INS or OUS for the port This option is only available in On line mode Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network Header Type Specifies the header of the SIP message in which the caller information is stored Value Range From Header P Preferred Identity Header From Header User Part Specifies the va...

Page 231: ...ed in From Header User Part or P Preferred Identity Header User Part Value Range 0 32 Additional Dial Specifies the number to be added to the CLIP number in the place of the removed digits This setting is compulsory when PBX CLIP is selected in From Header User Part or P Preferred Identity Header User Part Value Range Max 20 digits consisting of 0 9 and Anonymous format in From header Specifies th...

Page 232: ...figuration Slot Connection Indicates the port status To change the status of the port click the desired cell in the column and then select INS or OUS for the port This option is only available in On line mode Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network Number Format Specifies the format of an incoming call number Value ...

Page 233: ...port This option is only available in On line mode Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network IP Codec Priority 1st 2nd 3rd Specifies the priority of the codecs to be used None is only available for 2nd and 3rd priorities Value Range G 711A G 711Mu G 729A None Packet Sampling Time G 711A Specifies the time interval bet...

Page 234: ... supported Value Range Disable Enable Note Annex B expansion features for the G 729 codec are not supported by the V SIPGW4 card However it is necessary to inform some carriers of this fact to avoid having calls disconnected Carriers can be informed by enabling this feature FAX Sending Method Specifies the method of transporting the fax signal Value Range G 711 Inband T 38 Maximum Bit Rate Specifi...

Page 235: ...tion 1 1 Configuration Slot Connection Indicates the port status To change the status of the port click the desired cell in the column and then select INS or OUS for the port This option is only available in On line mode Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network RTP QoS Ability Specifies the type of value to be stored...

Page 236: ...til the next RTCP packet is sent Value Range 5 60 s Keep Alive Timer Specifies the length of time to send Keep Alive packets for the connection Specifying 0 s will disable the sending of Keep Alive packets Value Range 0 s 10 s 20 s 30 s 40 s 50 s 60 s T 38 The Shelf Slot and Port for each item are displayed for your reference For details see Common Programming Reference Items in 9 1 PBX Configurat...

Page 237: ...he redundancy count for T 30 messages when using the T 38 protocol Value Range 0 7 T38 FAX UDPTL Redundancy count for data Specifies the redundancy count for data when using the T 38 protocol Value Range 0 3 T38 FAX Rate Management Method Specifies the rate management method when using the T 38 protocol Value Range Transferred TCF Local TCF Reject T 38 Request from Network Specifies whether T 38 p...

Page 238: ...e network T38 FAX QoS Available Specifies the type of value to be stored in the ToS field in the IP header when using the T 38 protocol Value Range ToS DSCP HEX T38 FAX QoS ToS Priority Specifies the priority level in the ToS field when using the T 38 protocol Value Range 0 7 T38 FAX QoS ToS Type Specifies the ToS type in the ToS field when using the T 38 protocol Value Range Normal Monetary Cost ...

Page 239: ...l in the column and then select INS or OUS for the port This option is only available in On line mode Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network Echo Canceller Ability Specifies the echo canceller ability time Value Range OFF 64 ms 128 ms DSP Digital Gain Down Specifies the DSP Digital Gain for the down voice path Valu...

Page 240: ...not communicating with the network CLIP Receive Specify where caller information about an incoming call is obtained Prioritised P Asserted Identity P Preferred Identity From Header Fixed From Header Value Range P Asserted Identity Header From Header Note To copy values from one location to another click Copy to If the Channel Attribute setting of the port is Additional the setting cannot be change...

Page 241: ...rogramming Reference Items in 9 1 PBX Configuration 1 1 Configuration Slot Connection Indicates the port status To change the status of the port click the desired cell in the column and then select INS or OUS for the port This option is only available in On line mode Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network Diversion...

Page 242: ...e Enable RTCP Packet Interval Specifies the length of time until the PBX retries to send RTCP packets when no reply is received Value Range 5 60 s RTP QoS Available Specifies the type of value to be stored in the ToS field of the packet Value Range ToS DSCP HEX RTP QoS ToS Priority Specifies the priority level in the ToS field Value Range 0 7 RTP QoS ToS Type Specifies the ToS type in the ToS fiel...

Page 243: ... 0 7 T38 FAX QoS ToS Type Specifies the ToS type in the ToS field when using the T 38 protocol Value Range Normal Monetary Cost Reliability Throughput Delay T38 FAX QoS DSCP Specifies the value in the ToS field by a DSCP for DiffServ when using the T 38 protocol This setting is compulsory when DSCP is selected in T38 FAX QoS Available Value Range 0 63 T38 FAX QoS HEX Specifies the value in the ToS...

Page 244: ...e IP PT DSP Digital Gain Up Specifies the DSP Digital Gain for the up voice path Value Range 14 6 dB Feature Guide References 5 2 1 IP Proprietary Telephone IP PT EC Gain Specifies the Echo Canceller Gain Value Range 14 6 dB Feature Guide References 5 2 1 IP Proprietary Telephone IP PT NLP Setting Specifies the NLP Non Linear Processor setting to control echo sound quality Value Range Disable Weak...

Page 245: ...eature Guide References 4 2 4 3 Call Forwarding CF by QSIG Trunk Property Indicates the networking type of each trunk Value Range Public Private VPN Outgoing Call First digit Timer T302 1 Specifies the length of time within which the first digit of a dial number must be dialled after seizing a virtual IP trunk Value Range 5 30 s Inter digit Timer T302 2 Specifies the length of time within which su...

Page 246: ...711A G 711Mu G 729A Voice Codec Priority 2nd Specifies the second highest priority codec type Value Range None G 711A G 711Mu G 729A Voice Codec Priority 3rd Specifies the third highest priority codec type Value Range None G 711A G 711Mu G 729A Packet Sampling Time for G 711A Specifies the time interval between measurements samples of sound data during a conversation The smaller this number the hi...

Page 247: ...rk Value Range Disable Enable PC Programming Manual References 9 11 PBX Configuration 1 1 Configuration Slot V IPGW Shelf Property Incoming Call Voice Codec Priority 1st FAX Sending Method Specifies the method of transporting the fax signal Value Range G 711 Inband T 38 Maximum Bit Rate Specifies the maximum bit rate of the fax signal Value Range No Speed Limit 2400 bps 4800 bps 7200 bps 9600 bps ...

Page 248: ...ocol Value Range 0 7 T38 FAX UDPTL Redundancy count for data Specifies the redundancy count for data when using the T 38 protocol Value Range 0 3 T38 FAX Rate Management Method Specifies the rate management method when using the T 38 protocol Value Range Transferred TCF Local TCF Timer T301 Specifies the maximum time that the PBX waits for a reply after making a call Value Range 0 18000 100 ms T30...

Page 249: ...00 ms T308 Specifies the maximum time that the PBX waits for a reply after receiving the Release message Value Range 0 600 100 ms T309 Specifies the length of time after which the PBX tries to disconnect the data link before disconnecting the call Value Range 0 3000 100 ms T310 Specifies the maximum time that the PBX waits for a continuance message after receiving the Incoming Call Proceeding mess...

Page 250: ...ply after sending the Suspend message Value Range 0 600 100 ms T322 Specifies the maximum time that the PBX waits for a reply after sending the Status enquiry message Value Range 0 600 100 ms T3D3 Specifies the length of time after which the PBX tries to establish L2 in Permanent mode Value Range 0 3000 100 ms T3D9 Specifies the length of time after which the PBX tries to disconnect L2 in Call by ...

Page 251: ...med Destination Number Specifies a telephone number to register with a gatekeeper Value Range Max 30 digits consisting of 0 9 Device Name Specifies the name of the device for programming reference Value Range Max 20 characters PC Programming Manual 251 9 11 1 PBX Configuration 1 1 Configuration Slot V IPGW Shelf Property GK Settings ...

Page 252: ...tribution port group to direct incoming calls Value Range Max 30 digits consisting of 0 9 Call Distribution Port Group 1st 16th Specifies the number of the call distribution port group to which incoming calls are directed in priority Value Range For 1st CDPG1 CDPG48 For 2nd 16th None CDPG1 CDPG48 PC Programming Manual References 9 12 PBX Configuration 1 1 Configuration Slot V IPGW Port Property Ca...

Page 253: ...daptor s Web Maintenance Console will open in a new browser window For details about the Trunk Adaptor s Web Maintenance Console refer to the documentation of the Trunk Adaptor 6 Click OK Connection Indicates the port status To change the status of the port click the desired cell in the column and then select INS or OUS for the port This option is only available in On line mode Value Range INS The...

Page 254: ...Feature Guide References 4 2 2 3 Call Distribution Port Group 254 PC Programming Manual 9 12 PBX Configuration 1 1 Configuration Slot V IPGW Port Property ...

Page 255: ...rk application is using the same port To change the value displayed here click Common Settings and set the desired value Value Range 1024 65535 Feature Guide References 5 2 1 IP Proprietary Telephone IP PT Signalling MGCP UDP Port No IP PT Indicates the UDP port used to transmit and receive MGCP Media Gateway Control Protocol data on the IP PT side reference only Value Range 2427 Feature Guide Ref...

Page 256: ...t the desired value Value Range 500 n n 1 16 ms Feature Guide References 5 2 1 IP Proprietary Telephone IP PT Resending Time Out PTAP Specifies the length of time after which the PBX terminates resending PTAP Panasonic Telephony Administration Protocol data To change the value displayed here click Common Settings and set the desired value Value Range 150 240 s Feature Guide References 5 2 1 IP Pro...

Page 257: ...128 ms Feature Guide References 5 2 1 IP Proprietary Telephone IP PT DSP Digital Gain Down Specifies the DSP Digital Gain for the down voice path Note For KX NT500 series phones in place of this setting the setting for DSP Digital Gain Down in 9 19 PBX Configuration 1 1 Configuration Slot V UTEXT Card Property Main is applied Value Range 14 6 dB Feature Guide References 5 2 1 IP Proprietary Teleph...

Page 258: ...e References 5 2 1 IP Proprietary Telephone IP PT NLP Setting Specifies the NLP Non Linear Processor setting to control echo sound quality Note For KX NT500 series phones in place of this setting the setting for NLP Setting in 9 19 PBX Configuration 1 1 Configuration Slot V UTEXT Card Property Main is applied Value Range Disable Weak Normal Strong Feature Guide References 5 2 1 IP Proprietary Tele...

Page 259: ...4 Click Next 5 If the registration is still in progress the dialogue box will show Registration Executing If the registration is successful the dialogue box will show Registration Completed Click Close Once the IP PT is successfully registered the status of the IP PT will update to show Registered De registration Follow the steps below to de register the IP PT 1 Click De registration A dialogue bo...

Page 260: ...on Number Specifies the extension number of the port Value Range Max 5 digits consisting of 0 9 Feature Guide References 5 2 1 IP Proprietary Telephone IP PT Extension Name Specifies the extension name of the port Value Range Max 20 characters Feature Guide References 5 2 1 IP Proprietary Telephone IP PT Connection Indicates the port status To change the status of the port click the desired cell i...

Page 261: ... Guide References 5 2 1 IP Proprietary Telephone IP PT Current IP Address Indicates the current IP address of the IP PT reference only Value Range 1 0 0 0 223 255 255 255 Feature Guide References 5 2 1 IP Proprietary Telephone IP PT Program Ver Indicates the programme software file version of the IP PT reference only Value Range Version number Feature Guide References 5 2 1 IP Proprietary Telephon...

Page 262: ... 5 2 3 Peer to Peer P2P Connection Option The Shelf Slot and Port for each item are displayed for your reference For details see Common Programming Reference Items in 9 1 PBX Configuration 1 1 Configuration Slot Extension Number Specifies the extension number of the port Value Range Max 5 digits consisting of 0 9 Feature Guide References 5 2 1 IP Proprietary Telephone IP PT Extension Name Specifie...

Page 263: ...eferences 2 11 4 Headset Operation 5 2 1 IP Proprietary Telephone IP PT C Waiting with Headset Selects the Call Waiting tone generating device when using a headset This setting is displayed when Headset ON is selected for Headset OFF ON Value Range PT Tone Headset Feature Guide References 5 2 1 IP Proprietary Telephone IP PT Ringing Tone Selects the dual tone switching pattern of the ring tone for...

Page 264: ...s 40 ms 60 ms Feature Guide References 5 2 1 IP Proprietary Telephone IP PT Packet Sampling Time G 729A Specifies the time interval between measurements samples of sound data during a conversation The smaller this number the higher the quality of the transmitted sound Value Range 20 ms 30 ms 40 ms 60 ms Feature Guide References 5 2 1 IP Proprietary Telephone IP PT Announce Mode Specifies if the ex...

Page 265: ...2 1 IP Proprietary Telephone IP PT Connection Indicates the port status To change the status of the port click the desired cell in the column and then select INS or OUS for the port This option is only available in On line mode Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network Feature Guide References 5 2 1 IP Proprietary Tel...

Page 266: ...consisting of 0 9 Feature Guide References 5 2 1 IP Proprietary Telephone IP PT Extension Name Specifies the extension name of the port Value Range Max 20 characters Feature Guide References 5 2 1 IP Proprietary Telephone IP PT Connection Indicates the port status To change the status of the port click the desired cell in the column and then select INS or OUS for the port This option is only avail...

Page 267: ...n is located on the same network as the PBX standard configuration Remote MRG The extension is accessing the PBX remotely use Media Relay Gateway Feature Guide References 5 2 1 IP Proprietary Telephone IP PT PC Programming Manual 267 9 14 PBX Configuration 1 1 Configuration Slot V IPEXT Port Property ...

Page 268: ... Extension DSP Digital Gain Down Specifies the DSP Digital Gain for the down voice path Value Range 14 6 dB Feature Guide References 5 2 2 SIP Session Initiation Protocol Extension DSP Digital Gain Up Specifies the DSP Digital Gain for the up voice path Value Range 14 6 dB Feature Guide References 5 2 2 SIP Session Initiation Protocol Extension EC Gain Specifies the Echo Canceller Gain Value Range...

Page 269: ...sor setting to control echo sound quality Value Range Disable Weak Normal Strong Feature Guide References 5 2 2 SIP Session Initiation Protocol Extension PC Programming Manual 269 9 15 PBX Configuration 1 1 Configuration Slot V SIPEXT Card Property ...

Page 270: ...ch SIP Extension you can copy Extension Number to Password by clicking the Copy to button This parameter can only be modified when the virtual SIP extension port is set to OUS and the programmer must be in On line mode Value Range 4 16 characters consisting of 0 9 a z A Z Feature Guide References 5 2 2 SIP Session Initiation Protocol Extension Connection Indicates the port status To change the sta...

Page 271: ...nnection P2P Group Name Indicates the selected peer to peer group s name reference only Value Range P2P Group Name PC Programming Manual References 9 2 2 PBX Configuration 1 1 Configuration Slot System Property Site Main P2P Group 11 10 PBX Configuration 3 10 Group P2P Group Feature Guide References 5 2 3 Peer to Peer P2P Connection MWI Method Selects the method of receiving Message Waiting Indica...

Page 272: ...ing the Copy to button This parameter can only be modified when the virtual SIP extension port is set to OUS and the programmer must be in On line mode Value Range 4 16 characters consisting of 0 9 a z A Z Feature Guide References 5 2 2 SIP Session Initiation Protocol Extension Connection Indicates the port status To change the status of the port click the desired cell in the column and then selec...

Page 273: ...mitted sound Value Range 20 ms 30 ms 40 ms 50 ms 60 ms Feature Guide References 5 2 2 SIP Session Initiation Protocol Extension Remote Place The Shelf Slot and Port for each item are displayed for your reference For details see Common Programming Reference Items in 9 1 PBX Configuration 1 1 Configuration Slot Extension Number Specifies the extension number of the port Value Range Max 5 digits cons...

Page 274: ...es 5 2 2 SIP Session Initiation Protocol Extension Phone Location Specifies the type of extension connected to the port Value Range Local The extension is located on the same network as the PBX standard configuration Remote MRG The extension is accessing the PBX remotely Media Relay Gateway Feature Guide References 5 2 2 SIP Session Initiation Protocol Extension FAX T 38 The Shelf Slot and Port fo...

Page 275: ...rt click the desired cell in the column and then select INS or OUS for the port This option is only available in On line mode Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network Feature Guide References 5 2 2 SIP Session Initiation Protocol Extension FAX Detection Ability Enables the use of the FAX Detection Ability feature Val...

Page 276: ...ion Redundancy Specifies whether to enable the redundancy feature when using the T 38 protocol Value Range Disable Enable Feature Guide References 5 2 2 SIP Session Initiation Protocol Extension T38 FAX UDPTL Redundancy count for T 30 messages Specifies the redundancy count for T 30 messages when using the T 38 protocol Value Range 0 7 Feature Guide References 5 2 2 SIP Session Initiation Protocol...

Page 277: ...anagement Method Specifies the rate management method when using the T 38 protocol Value Range Transferred TCF Local TCF Feature Guide References 5 2 2 SIP Session Initiation Protocol Extension PC Programming Manual 277 9 16 PBX Configuration 1 1 Configuration Slot V SIPEXT Port Property ...

Page 278: ...y Value Range 2427 Voice RTP UDP Port No IP CS Specifies the UDP port used to transmit and receive RTP Real time Transfer Protocol data on the IP CS side This must be changed if another network application is using the same port For voice communications an IP CS uses 128 contiguous UDP ports starting from the port number specified here To change the value displayed here click Common Settings and s...

Page 279: ...he desired value Value Range 150 240 s First Resending Time MGCP Specifies the length of time that the PBX waits before starting to resend MGCP Media Gateway Control Protocol data To change the value displayed here click Common Settings and set the desired value Value Range 500 n n 1 8 ms Resending Time Out MGCP Specifies the length of time after which the PBX terminates resending MGCP Media Gatew...

Page 280: ...e Range 14 6 dB EC Gain Specifies the Echo Canceller Gain Value Range 14 6 dB NLP Setting Specifies the NLP Non Linear Processor setting to control echo sound quality Value Range Disable Weak Normal Strong 280 PC Programming Manual 9 17 PBX Configuration 1 1 Configuration Slot V IPCS Card Property ...

Page 281: ...w Registration Executing If the registration is successful the dialogue box will show Registration Completed Click Close Once the IP CS is successfully registered the status of the IP CS will update to show Registered De registration Follow the steps below to de register the IP CS 1 Click De registration A dialogue box will appear Registered IP CSs are displayed on the left 2 Highlight IP CSs and ...

Page 282: ...he desired cell in the column and then select INS or OUS for the port This option is only available in On line mode Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network Status Indicates whether a certain IP CS is registered reference only Value Range None Registered MAC Address Indicates the MAC address of the IP CS reference on...

Page 283: ...he status of the port click the desired cell in the column and then select INS or OUS for the port This option is only available in On line mode Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network IP Codec Priority Specifies the codec used for compression and decompression of transmitted data Value Range G 711 G 729A Packet Sam...

Page 284: ... 20 ms 30 ms 40 ms 50 ms 60 ms Voice Activity Detection for G 711 Enables the use of the Voice Activity Detection feature for the G 711 codec This feature conserves bandwidth by detecting silent periods during a call and suppressing the packets of silence from being sent to the network Value Range Disable Enable 284 PC Programming Manual 9 18 PBX Configuration 1 1 Configuration Slot V IPCS Port Pr...

Page 285: ...he down voice path Value Range 14 6 dB DSP Digital Gain Up Specifies the DSP Digital Gain for the up voice path Value Range 14 6 dB EC Gain Specifies the Echo Canceller Gain Value Range 14 6 dB NLP Setting Specifies the NLP Non Linear Processor setting to control echo sound quality Value Range Disable Weak Normal Strong PERIODIC Inform Specifies whether alive monitoring is performed for connected ...

Page 286: ...cifies the number of times the PERIODIC Inform is sent for extensions when attempting to establish a connection Value Range 2 10 times NTP Query Interval Specifies the interval at which connected extensions poll the specified NTP server for a time update Value Range 1 24 hours 286 PC Programming Manual 9 19 PBX Configuration 1 1 Configuration Slot V UTEXT Card Property ...

Page 287: ...3 Highlight numbers and names and click the right arrow to select them for registration Click Next 4 Click Next 5 If the registration is still in progress the dialogue box will show Registration Executing If the registration is successful the dialogue box will show Registration Completed Click Close Once the device is successfully registered the status of the device will update to show Registered ...

Page 288: ...fies the extension number of the port Value Range Max 5 digits consisting of 0 9 Feature Guide References 5 2 2 SIP Session Initiation Protocol Extension Extension Name Specifies the extension name of the port Value Range Max 20 characters Feature Guide References 5 2 2 SIP Session Initiation Protocol Extension Telephone Type Specifies the connected device type Note This setting cannot be changed ...

Page 289: ...er can only be modified when the virtual SIP extension port is set to OUS Value Range 4 16 characters consisting of 0 9 a z A Z Feature Guide References 5 2 2 SIP Session Initiation Protocol Extension Status Indicates whether a certain SIP phone is registered reference only Value Range None Registered Feature Guide References 5 2 2 SIP Session Initiation Protocol Extension IP Phone Registration ID...

Page 290: ...iation Protocol Extension P2P Group Specifies the peer to peer group Value Range 1 32 PC Programming Manual References 11 10 PBX Configuration 3 10 Group P2P Group Feature Guide References 5 2 3 Peer to Peer P2P Connection P2P Group Name Indicates the selected peer to peer group s name reference only Value Range P2P Group Name PC Programming Manual References 11 10 PBX Configuration 3 10 Group P2P...

Page 291: ...This option is only available in On line mode Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network System Speed Dial Download Specifies if the connected SIP phone will download system speed dial entries from the PBX Value Range Enable Disable PC Programming Manual References 9 2 1 PBX Configuration 1 1 Configuration Slot System ...

Page 292: ... 50 ms Jitter Buffer Minimum Delay Specifies the minimum size of the jitter buffer for voice communications Value Range 1 2 ms Jitter Buffer Initial Delay Specifies the initial size of the jitter buffer for voice communications Value Range 1 7 ms Gain Type Specifies the type of gain file to distribute to connected SIP devices Value Range Default Type1 Type2 Type3 Remote Place The settings on this ...

Page 293: ...ult The port is not communicating with the network Phone Location Specifies the type of extension connected to the port Value Range Local The extension is located on the same network as the PBX standard configuration Remote SBC The extension is accessing the PBX remotely Simple Remote Connection Remote MRG The extension is accessing the PBX remotely use Media Relay Gateway Feature Guide References...

Page 294: ...Feature Guide References 5 2 2 1 Simple Remote Connection 294 PC Programming Manual 9 20 PBX Configuration 1 1 Configuration Slot V UTEXT Port Property ...

Page 295: ...gnals from SLTs to prevent the PBX mistaking them for pulse dials Value Range 8 n n 12 63 ms SLT Pulse Maximum Break Width Specifies the maximum length of the break signal in a pulse dial Value Range 8 n n 9 20 ms SLT Pulse Minimum Make Width Specifies the minimum length of the make signal in a pulse dial Value Range 8 n n 1 5 ms SLT Flash Detection Enables the PBX to detect the flash signal sent ...

Page 296: ...imum length that a DTMF tone must be for the PBX to recognise it as a DTMF tone Value Range 2 n n 1 31 ms SLT Power Supply Selects the voltage that enables an SLT to activate the Message Waiting lamp When an MCSLC card is installed the value for this setting is fixed at 85 V Value Range 85 V 145 V Feature Guide References 2 20 1 Message Waiting APT SLT Parallel Connection Enables an SLT connected ...

Page 297: ...tart Mode of Extension Caller ID Please consult your certified Panasonic dealer for more information Value Range Mode 1 With Pre ring signal Mode 2 Without Pre ring signal PC Programming Manual 297 9 21 PBX Configuration 1 1 Configuration Slot Extension Card Property ...

Page 298: ... Type Indicates the port type reference only Value Range SLT DPT S Hybrid S Hybrid S DPT S Hybrid SLT IP EXT SIP MLT SIP ISDN UM Telephone Type Indicates the connected telephone type reference only Value Range APT DPT DSS VM ISDN Extension IP PT UT SIP SIP CS S PS CS CS M CS S1 CS S2 CS S3 No Connection UNKNOWN Connection Indicates the port status To change the status of the port click the desired...

Page 299: ...port to OUS 2 Change the port type of the extension port then click Apply 3 Set the status of the extension port to INS When changing the port type of an extension port for which Wireless XDP has been set on the 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings screen the Wireless XDP setting must be deleted first When changing the type of a port for which one or more SDN...

Page 300: ... for which SDN buttons will be deleted If you do not wish to delete SDN buttons for this port click Cancel Value Range 1 8 Feature Guide References 2 26 1 Computer Telephony Integration CTI DPT Type VM Unit No Selects the unit number of the connected VPS This setting is only available when DPT Type Type on this screen is set to VM DPT Value Range 1 2 Feature Guide References 2 28 1 Voice Mail VM G...

Page 301: ...his setting is only available when Port Type on this screen is set to DPT DPT S DPT S Hybrid or S Hybrid S DPT This setting is displayed when Headset ON is selected for Headset OFF ON Value Range PT Tone Headset Ringing Tone Selects the dual tone switching pattern of the ring tone for incoming calls when Port Type on this screen is set to DPT DPT S DPT S Hybrid S Hybrid SLT or S Hybrid S DPT This ...

Page 302: ...alled number is sent out which informs the extension user that the number has been dialled Value Range No Yes Bell Detection Bell Start Detection Timer Specifies the minimum length of a bell signal that can be recognised by the PBX as the bell signal sent from the telephone company before the PBX detects an arriving call Value Range 24 n n 1 50 ms Bell Detection Bell Off Detection Timer Specifies ...

Page 303: ...peed pulse dial Low Speed Pulse Dial Pulse Break on this screen determines the value that can be specified here Value Range 20 4 n n 1 15 ms PC Programming Manual References 9 24 PBX Configuration 1 1 Configuration Slot Port Property LCO Port Low Speed Pulse Dial Make Width Specifies the minimum length of the make signal in a low speed pulse dial Low Speed Pulse Dial Pulse Break on this screen det...

Page 304: ...l in a high speed pulse dial High Speed Pulse Dial Pulse Break on this screen determines the value that can be specified here Value Range 4 n n 3 15 ms PC Programming Manual References 9 24 PBX Configuration 1 1 Configuration Slot Port Property LCO Port Pulse Type Selects the type of pulse dial transmission appropriate to your area Value Range Normal Sweden New Zealand Option Card Equipment Option...

Page 305: ...ature Guide References 2 19 1 Caller ID Caller ID Caller ID FSK Carrier Detection Enables the PBX to detect the carrier when receiving Caller ID To enable this setting Caller ID Caller ID Signalling on this screen should be set to FSK Value Range Disable Enable Feature Guide References 2 19 1 Caller ID Caller ID Caller ID FSK END Detection Selects the method used to detect the end of Caller ID inf...

Page 306: ...rences 2 19 1 Caller ID Caller ID Caller ID FSK Detection Timer Specifies the total time required by the PBX to detect Caller ID information To enable this setting Caller ID Caller ID Signalling on this screen should be set to FSK Value Range 1040 80 n n 0 37 ms Feature Guide References 2 19 1 Caller ID Caller ID Caller ID DTMF Start Code 1 and Start Code 2 Selects the DTMF code used to detect the...

Page 307: ... PRIVATE OUT OF AREA TECHNICAL REASON UNKNOWN NUMBER RESTRICTED NUMBER Specifies the number used to identify each type of information code Value Range Max 16 digits consisting of 0 9 and Feature Guide References 2 19 1 Caller ID Caller ID Caller ID Header 03 Selects the type of the 3rd header in a Caller ID signal Value Range DDN Caller ID Feature Guide References 2 19 1 Caller ID PC Programming M...

Page 308: ...nual References 4 3 4 LCOT6 in KX NS300 installed by default Connection Indicates the port status To change the status of the port click the desired cell in the column and then select INS or OUS for the port This option is only available in On line mode This option can only be changed when CO is selected for the Port Type Value Range INS The port is in service OUS The port is out of service Busy O...

Page 309: ...f the DTMF tone sent to the analogue trunk Value Range 80 ms 160 ms Pulse Speed Selects the speed at which pulse dials are sent to the analogue trunk Value Range Low High Reverse Detection Selects the type of trunk call for which the reverse signal from the telephone company is detected Value Range Disable For no trunk call Outgoing For outgoing trunk calls only Both Call For both outgoing and inc...

Page 310: ...elephone Company from a Host PBX 2 5 4 9 Special Carrier Access Code Flash Time Specifies the length of a flash signal Value Range None 16 n n 1 255 ms Feature Guide References 2 11 7 External Feature Access EFA Disconnect Time Specifies the length of time after a trunk is disconnected during which the PBX cannot seize the line Value Range 0 5 s 1 5 s 2 0 s 4 0 s 12 0 s Feature Guide References 2 ...

Page 311: ...e Service ISDN CO QSIG Master QSIG Slave T203 Specifies the length of time to detect no communication status of L2 Value Range 0 600 100 ms ISDN CO QSIG Master QSIG Slave T301 Specifies the maximum time that the PBX waits for a reply after making a call to ISDN Value Range 0 18000 100 ms ISDN CO QSIG Master QSIG Slave T302 Specifies the maximum time allowed between each digit on an incoming call A...

Page 312: ...SDN CO QSIG Master QSIG Slave T309 Specifies the length of time that the PBX tries to disconnect the data link before disconnecting the call Value Range 0 3000 100 ms ISDN CO QSIG Master QSIG Slave T310 Specifies the maximum time that the PBX waits for a continuance message after receiving the Incoming Call Proceeding message Value Range 0 3000 100 ms ISDN CO QSIG Master QSIG Slave T313 Specifies ...

Page 313: ...e Range 0 600 100 ms ISDN CO QSIG Master QSIG Slave T3D3 Specifies the length of time that the PBX tries to establish L2 in Permanent mode Value Range 0 3000 100 ms ISDN CO QSIG Master QSIG Slave T3D9 Specifies the length of time that the PBX tries to disconnect L2 in Call by Call mode Value Range 0 3000 100 ms ISDN Extension T200 Specifies the maximum time that the PBX waits for a reply after sen...

Page 314: ...eceiving Value Range 0 600 100 ms ISDN Extension T303 Specifies the maximum time that the PBX waits for a reply after sending the SETUP call setting message to ISDN Value Range 0 600 100 ms ISDN Extension T304 Specifies the maximum time allowed between each digit on an outgoing call Applies to overlap sending Value Range 0 3000 100 ms ISDN Extension T305 Specifies the maximum time that the PBX wai...

Page 315: ...N Extension T309 Specifies the length of time that the PBX tries to disconnect the data link before disconnecting the call Value Range 0 3000 100 ms ISDN Extension T310 Specifies the maximum time that the PBX waits for a reply after receiving the Incoming Call Proceeding message Value Range 0 3000 100 ms ISDN Extension T312 Specifies the maximum time that the PBX waits for a reply after sending th...

Page 316: ...the Status enquiry message Value Range 0 600 100 ms ISDN Extension T3D3 Specifies the length of time that the PBX tries to establish L2 in Permanent mode Value Range 0 3000 100 ms ISDN Extension T3D9 Specifies the length of time that the PBX tries to disconnect L2 in Call by Call mode Value Range 0 3000 100 ms 316 PC Programming Manual 9 25 PBX Configuration 1 1 Configuration Slot Card Property PR...

Page 317: ...QSIG Master For connecting to private network master port Feature Guide References 4 1 2 1 Integrated Services Digital Network ISDN SUMMARY 4 2 4 1 QSIG Standard Features SUMMARY Connection Indicates the port status To change the status of the port click the desired cell in the column and then select INS or OUS for the port This option is only available in On line mode Value Range INS The port is ...

Page 318: ... Items in 9 1 PBX Configuration 1 1 Configuration Slot Port Type Selects the port type Note Each ISDN connection in a QSIG network must have a master port on one PBX and a slave port on another PBX ISDN extensions can belong to an incoming call distribution group or idle extension hunting group In this case an MSN can be assigned Value Range CO For connecting to public network Extension For connec...

Page 319: ...ogrammed telephone number is dialled or 3 the inter digit timer expires Overlap The PBX sends dialled digits one at a time PC Programming Manual References 9 1 PBX Configuration 1 1 Configuration Slot 10 3 PBX Configuration 2 3 System Timers Counters Dial IRNA Recall Tone Dial Extension Inter digit s 10 9 PBX Configuration 2 9 System System Options Option 2 ISDN en Bloc Dial as End of Dial for en ...

Page 320: ... have a master port on one PBX and a slave port on another PBX ISDN extensions can belong to an incoming call distribution group or idle extension hunting group In this case an MSN can be assigned Value Range CO For connecting to public network Extension For connecting to extension QSIG Slave For connecting to private network slave port QSIG Master For connecting to private network master port Con...

Page 321: ...p In this case an MSN can be assigned Value Range CO For connecting to public network Extension For connecting to extension QSIG Slave For connecting to private network slave port QSIG Master For connecting to private network master port Connection Indicates the port status To change the status of the port click the desired cell in the column and then select INS or OUS for the port This option is ...

Page 322: ...work slave port QSIG Master For connecting to private network master port Connection Indicates the port status To change the status of the port click the desired cell in the column and then select INS or OUS for the port This option is only available in On line mode Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network Trunk Prop...

Page 323: ...rvice The Shelf Slot and Port for each item are displayed for your reference For details see Common Programming Reference Items in 9 1 PBX Configuration 1 1 Configuration Slot Port Type Selects the port type Note Each ISDN connection in a QSIG network must have a master port on one PBX and a slave port on another PBX ISDN extensions can belong to an incoming call distribution group or idle extensi...

Page 324: ...Presentation CLIP COLP and Calling Connected Name Identification Presentation CNIP CONP by QSIG 4 2 4 3 Call Forwarding CF by QSIG 4 2 4 4 Call Transfer CT by QSIG 4 2 4 5 Completion of Calls to Busy Subscriber CCBS by QSIG CCBS Type Selects the type of call from the network initiated by the CCBS Completion of Calls to Busy Subscriber feature from which the specified number of digits are deleted C...

Page 325: ...Value Range 0 15 Feature Guide References 4 1 2 9 Completion of Calls to Busy Subscriber CCBS PC Programming Manual 325 9 26 PBX Configuration 1 1 Configuration Slot Port Property PRI Port ...

Page 326: ...fies the minimum time that the PBX waits after seizing a DDI DID or TIE line before sending the dialled digits to the telephone company or to another PBX This allows the telephone company or the other PBX to have enough time to accept the dialled digits correctly Value Range 32 x n n 1 255 ms Answer Detection Timer Specifies the length of time required by the PBX to recognise the answer signal Thi...

Page 327: ...Receive Equalisation of LIU Value Range Automatic 6 dB 12 dB 18 dB 24 dB RAI Signal Detection Mode Selects the RAI signal detection mode Value Range Type1 Type2 DTMF Tone DTMF Inter digit Pause Specifies the length of the DTMF inter digit pause Value Range 64 16 x n n 0 11 ms PC Programming Manual 327 9 27 PBX Configuration 1 1 Configuration Slot Card Property E1 type ...

Page 328: ...he position of the pulse dial control bit in a DR2 signal Value Range A bit B bit Bit Position for Clear Back Selects the position of the clear back signal control bit in a DR2 signal Value Range A bit B bit A B bit Forced Release Enables the PBX to send a forced release signal Value Range Disable Enable Forced Release Pattern Selects the bit pattern for a forced release signal Value Range A 0 B 0...

Page 329: ...rge meter pulse must be for the PBX to recognise it as a call charge meter pulse Value Range 8 n n 1 80 ms Feature Guide References 2 29 1 E1 Line Service DSP Gain Adjustment DTMF Transmit Specifies the output power of the DTMF signal sent from the DSP Digital Signal Processor Value Range 12 dB 3 dB DSP Gain Adjustment DTMF Receive Specifies the strength range within which a DTMF signal must be fo...

Page 330: ...ether the PBX detects frame synchronisation errors Value Range No Yes Frame Error Detection Error Rate Specifies the number of frame errors per second which the PBX needs to recognise a remote alarm To enable this setting Frame Error Detection Error Detection on this screen should be set to Yes Value Range No limit 16 x n n 1 7 errors s 330 PC Programming Manual 9 28 PBX Configuration 1 1 Configur...

Page 331: ...ng a call with ANI Value Range None 1 16 MFC R2 Timer Forward Specifies the maximum time that the PBX waits for an MFC R2 forward signal sent from the telephone company Value Range 1 30 s MFC R2 Timer Backward Specifies the maximum time that the PBX waits for an MFC R2 backward signal sent from the telephone company Value Range 1 30 s MFC R2 Timer Disappearance Specifies the maximum time that the ...

Page 332: ...f Digit Timer Specifies the length of time that the PBX waits for further signal before detecting the end of digit of an ANI number Value Range 1 15 Group l Code Assignment G ll Code Outgoing Call Specifies the code for sending Group ll code to the telephone company Value Range 1 15 Group l Code Assignment G ll Code Incoming Call 1 15 Specifies the destination of incoming trunk calls for each Grou...

Page 333: ...e when the received Group 1 code is Value Range 11 15 MFC R2 Group 1 E1 MFC R2 Group1 code Specifies the code value of the Group 1 code when the received Group 1 code is Value Range 11 15 PC Programming Manual 333 9 29 PBX Configuration 1 1 Configuration Slot Card Property E1 type MFC R2 Setting 1 ...

Page 334: ... Assignment ANI N 1 Additional Code Specifies the second code when two codes are needed to request the telephone company to send the N 1 th digit of an ANI number Value Range Undefined 1 15 Group A Code Assignment Set up Speech Path Specifies the setup speech path code sent to the telephone company Value Range Undefined 1 15 Group A Code Assignment First Request Specifies the code used to request ...

Page 335: ...o inform the telephone company that the status of the called destination is idle Value Range Undefined 1 15 Group B Code Assignment Idle 2 Specifies the code used in special circumstances such as an international call to inform the telephone company that the status of the called destination is idle Value Range Undefined 1 15 Group B Code Assignment Idle 3 Specifies the code used to inform the tele...

Page 336: ...ice Specifies the code used to inform the telephone company that the status of the called destination is out of service Value Range Undefined 1 15 Group B Code Assignment No Billing Specifies the code used to inform the telephone company that the call is not charged Value Range Undefined 1 15 Group B Code Assignment Collect Call Reject Specifies the code used to inform the telephone company that t...

Page 337: ...atus reference only This column offers two ways to open the screen to select the channel command Click the desired cell in the column Select the desired cell in the column and then click Command Value Range INS The channel is in service OUS The channel is out of service Fault The channel is not communicating with the network Subscriber Number Specifies the number used as the CLIP number Value Rang...

Page 338: ...1 TIE Line Service CO Dial Mode Selects the type of signal used to dial out to a trunk If MFC R2 is selected the PBX not the telephone company sends a dial tone to the caller when making a trunk call using an E1 line Value Range DTMF MFC R2 Feature Guide References 2 5 4 4 Dial Type Selection 2 29 1 E1 Line Service E1 Receiver Type Selects the type of signal the PBX receives from the E1 line This ...

Page 339: ...n DTMF Width Selects the length of the DTMF tone sent to the E1 channel Value Range 80 ms 160 ms Ringback Tone to Outside Caller Enables the PBX to send a ringback tone to an outside caller when the network cannot send the tone Value Range Disable Enable Dial Tone to Extension Enables the PBX to send a dial tone to an extension making a call when the network cannot send the tone Value Range Disabl...

Page 340: ...pecial Carrier Access Code Flash Time Specifies the length of a flash signal Value Range None 16 x n n 1 255 ms Disconnect Time Specifies the length of time after a trunk is disconnected during which the PBX cannot seize the line Value Range 0 5 s 1 5 s 2 0 s 4 0 s 12 0 s Feature Guide References 2 11 6 Flash Recall Terminate 340 PC Programming Manual 9 31 PBX Configuration 1 1 Configuration Slot ...

Page 341: ...be shown under the mouse pointer 2 Select the desired status Click INS to set the shelf to in service status Click OUS to set the shelf to out of service status To remove an Expansion Unit from the EXP M card 1 Move the mouse pointer over the Shelf Status button A menu will be shown under the mouse pointer 2 Click Delete The Expansion Unit will be deleted from the system and the corresponding shel...

Page 342: ...rt Properties for cards installed in Expansion Units To change the status of a port when programming via Web Maintenance Console click the desired cell in the Connection column and then select INS or OUS for the port 342 PC Programming Manual 9 32 PBX Configuration 1 1 Configuration Slot Expansion Unit1 Expansion Unit2 Expansion Unit3 ...

Page 343: ...e is a communication error For Output Device Type Selects the type of connected output device for output ports only Value Range Ringer Relay Door Opener For Sensor Input Signal Decision Time Specifies the minimum duration of continuous input from the triggered sensor before the PBX recognises the input and makes a sensor call Value Range 32 n n 2 255 ms For Sensor Input Signal Detection Reopening ...

Page 344: ...n Follow the steps below to de register the PS 1 Click De registration A dialogue box will appear Registered extension numbers and names are displayed on the left 2 Highlight numbers and names and click the right arrow to select them for de registration Click Next A dialogue box will appear 3 Click Confirm If the de registration is successful the dialogue box will show De registration Succeed 4 Cl...

Page 345: ...hone PT SLT and two of them will share one extension number of the main telephone However note that the PS extension number specified here will not be altered by the extension number of the main telephone even if the PS is in Wireless XDP Parallel Mode Value Range Max 5 digits consisting of 0 9 Extension Name Specifies the name of the PS Value Range Max 20 characters PC Programming Manual Referenc...

Page 346: ...icable System Wireless CO Status Display in Standby KX WT125 only Need System Restart Selects whether to display the CO status on the LCD of the PS when in stand by mode KX WT125 only Value Range Enable Disable New Card Installation Card Status for any Card Selects the initial status of cards after installation Value Range In Service Out of Service New Card Installation Automatic Extension Number ...

Page 347: ...ate network TIE line service QSIG network etc without being connected through the telephone company assign only one PBX as the clock source on the network That PBX should have a card connected to a telephone company line selected as its clock source All other PBXs should have cards connected to the network selected as the clock source This enables all PBXs on the network to synchronise their timin...

Page 348: ...icates the total amount of available DSP resources based on the installed DSP card reference only The number of resources provided by each type of DSP card is as follows DSP S card 63 One DSP card can be installed on the mother board Because the system reserves 2 resources for internal system functions the total amount of available resources indicated will be 2 less than the total resources of the...

Page 349: ...t in Services Unified message Feature Guide References 5 5 4 DSP Resource Usage Services OGM Specifies the number of OGM ports to reserve DSP resources for Value Range 0 64 ports Feature Guide References 5 5 4 DSP Resource Usage Services Conference trunk Specifies the number of conference rooms to reserve DSP resources for Value Range 0 24 conference rooms Feature Guide References 5 5 4 DSP Resour...

Page 350: ...de that use DSP resources will be disconnected when setting values are changed and applied Value Range Set Specify a date and time to apply the changes and click OK The changes will be applied at the specified date and time Apply now The changes are applied immediately Click OK to apply the settings immediately 350 PC Programming Manual 9 37 1 PBX Configuration 1 5 1 Configuration DSP Resource Set...

Page 351: ...he anticipated ratio of time the type of voice call function will be used 4 As values are entered the values in the Power column will increase to reflect the resource required for the input amounts Likewise the value for Free resources G 711 will decrease Note Click Clear to reset the input values and start again 5 When all items are allocated confirm that the amount of resources input does not ex...

Page 352: ...settings This screen can be accessed only in On line mode The graph displays DSP resource usage over time The time frame displayed can be displayed in increments of 1 hour 4 hours or 24 hours Up to 30 days of usage data can be stored Only DSP resources that have been reserved in 9 37 1 PBX Configuration 1 5 1 Configuration DSP Resource Setting are displayed 352 PC Programming Manual 9 37 2 PBX Con...

Page 353: ... 10 PBX Configuration 2 System This section serves as reference operating instructions for the System menu of the PBX Configuration menu of the Setup screen of Web Maintenance Console PC Programming Manual 353 ...

Page 354: ... to change and typing the new value or by clicking the up down arrows beside the date and time Note When this setting is changed and applied it may take between 1 minute and several hours depending on the configuration of the PBX network for all connected IP PTs to reflect this change on their displays At default settings KX UT series SIP phones synchronise to the PBX s date and time once every ho...

Page 355: ...ime Adjustment Enables the PBX to automatically adjust its clock every day according to the time information provided by the network Value Range Disable ISDN Caller ID FSK SNTP Feature Guide References 5 5 5 Automatic Setup SNTP SNTP Server IP Address Specifies the IP address or host name of the SNTP server Value Range 1 0 0 0 223 255 255 255 IP address Max 253 characters host name Feature Guide R...

Page 356: ...ct Value Range 14 00 14 00 Feature Guide References 5 5 5 Automatic Setup SNTP Time Zone Time Zone for PC Indicates the UTC Coordinated Universal Time time zone of the PC reference only Value Range 14 00 14 00 Feature Guide References 5 5 5 Automatic Setup 356 PC Programming Manual 10 1 2 PBX Configuration 2 1 2 System Date Time SNTP Daylight Saving ...

Page 357: ...me Value Range Disable Enable PC Programming Manual References 10 1 2 PBX Configuration 2 1 2 System Date Time SNTP Daylight Saving Feature Guide References 5 5 5 Automatic Setup Start Date Year Month Day Specifies the start date of daylight savings time Value Range Year 2000 2035 Month 1 12 Day 1 31 PC Programming Manual References 10 1 2 PBX Configuration 2 1 2 System Date Time SNTP Daylight Sav...

Page 358: ...nge Year 2000 2035 Month 1 12 Day 1 31 PC Programming Manual References 10 1 2 PBX Configuration 2 1 2 System Date Time SNTP Daylight Saving Feature Guide References 5 5 5 Automatic Setup 358 PC Programming Manual 10 1 2 PBX Configuration 2 1 2 System Date Time SNTP Daylight Saving ...

Page 359: ...ervice Value Range Max 5 digits consisting of 0 9 PC Programming Manual References 10 4 PBX Configuration 2 4 System Week Table 10 6 1 PBX Configuration 2 6 1 System Numbering Plan Main 11 5 1 PBX Configuration 3 5 1 Group Incoming Call Distribution Group Group Settings 23 2 UM Configuration 4 2 Service Settings Parameters Automated Attendant Operator Service Feature Guide References 5 1 5 Operato...

Page 360: ...rences 2 6 3 Last Number Redial Automatic Redial Redial Call Ring Duration x10s Specifies the length of time that the PBX waits for the called party to answer an Automatic Redial attempt This is the length of time that the called party s extension will ring for each attempt Value Range 10 n n 1 30 s Feature Guide References 2 6 3 Last Number Redial Automatic Redial Analogue CO Mute Busy Detection ...

Page 361: ... 1 250 s Feature Guide References 2 5 2 Automatic Extension Release Dial Extension Inter digit s Specifies the length of time within which subsequent digits must be dialled before the PBX sends a reorder tone Value Range 1 250 s Feature Guide References 2 5 2 Automatic Extension Release Dial Analogue CO First Digit s Specifies the length of time within which the first digit of a telephone number m...

Page 362: ...t s Specifies the length of time until an unanswered trunk call is redirected to the intercept routing destination in each time mode Note that this setting is only valid for extensions whose Intercept No Answer Time Day Lunch Break Night is set to 0 Value Range 1 240 s PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Intercept No Answer T...

Page 363: ...ecall ring Value Range 1 240 s PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Feature Guide References 2 13 2 Call Park Recall Disconnect after Recall x60s Specifies the length of time after an extension with a trunk call on hold receives a Hold Recall tone tha...

Page 364: ...om the built in speaker of a PT in hands free mode The PT will return to idle status when this timer expires This setting is applied to PSs as well as PTs Value Range 1 15 s Feature Guide References 2 5 2 Automatic Extension Release 2 11 1 Hands free Operation DISA Door Reminder U Conf DISA Delayed Answer Timer s Specifies the length of time that the caller hears a ringback tone before hearing an ...

Page 365: ... 3 2 Optional Device Voice Message DISA Message 14 6 PBX Configuration 6 6 Feature Tenant Operator Extension Number Feature Guide References 2 16 1 Direct Inward System Access DISA DISA 2nd Dial Timer for AA s Specifies the length of time in which the caller must dial the second digit before the DISA AA Service activates Value Range 0 5 s PC Programming Manual References 13 3 2 PBX Configuration 5...

Page 366: ...ept s Specifies the length of time that an intercepted DISA call rings at the intercept routing destination before being disconnected Value Range 0 60 s PC Programming Manual References 13 3 2 PBX Configuration 5 3 2 Optional Device Voice Message DISA Message Feature Guide References 2 16 1 Direct Inward System Access DISA DISA CO to CO Call Prolong Counter Specifies the number of times that the c...

Page 367: ...lue Range 0 60 s PC Programming Manual References 13 3 2 PBX Configuration 5 3 2 Optional Device Voice Message DISA Message Feature Guide References 2 30 2 Outgoing Message OGM DISA Reorder Tone Duration s Specifies the length of time that a reorder tone is sent to the caller before the call is disconnected If 0 is specified no reorder tone is sent and the call is disconnected immediately Value Ra...

Page 368: ...nal Device Doorphone Feature Guide References 2 18 1 Doorphone Call Doorphone Open Duration s Specifies the length of time that a door stays unlocked after being opened from an extension Value Range 2 7 s PC Programming Manual References 13 1 PBX Configuration 5 1 Optional Device Doorphone Feature Guide References 2 18 2 Door Open Timed Reminder Repeat Counter Specifies the number of times that an...

Page 369: ...0 s Feature Guide References 2 14 2 Conference Unattended Conference Warning Tone Start Timer s Specifies the length of time until the parties involved in an Unattended Conference receive a warning tone after the conference originator receives the Unattended Conference Recall tone but does not return to the conference Value Range 0 240 s Feature Guide References 2 14 2 Conference Unattended Confer...

Page 370: ... Caller ID Caller ID Visual Caller ID Display s Specifies the length of time that a Caller ID number with the Call Waiting tone offered by an analogue line from the telephone company is shown on the display The Caller ID number flashes on the display for five seconds followed by a 10 second pause then flashes again for five seconds Value Range 0 250 s Feature Guide References 2 1 3 3 Call Waiting ...

Page 371: ...call will be redirected to a PBX operator when this timer expires Value Range 0 30 s PC Programming Manual References 18 3 PBX Configuration 10 3 CO Incoming Call DDI DID Table Feature Guide References 2 1 1 3 Direct Inward Dialling DID Direct Dialling In DDI Incoming Call Inter digit Timer TIE s Specifies the length of time between digits when receiving a dialled number from a TIE line The call w...

Page 372: ...the voice mail goes on hook If the time specified here is too short the voice mail will be unable to dial the number and make a connection Value Range 1 30 s Feature Guide References 3 1 1 Unified Messaging System Overview During Conversation DTMF Signal Length ms Specifies the length of time that a DTMF signal is sent when a number is dialled from a PT during a conversation Value Range 80 ms 160 ...

Page 373: ...M feature Value Range 1 600 s PC Programming Manual References 12 1 8 PBX Configuration 4 1 8 Extension Wired Extension Simplified Voice Message 12 2 6 PBX Configuration 4 2 6 Extension Portable Station Simplified Voice Message Feature Guide References 2 16 3 Built in Simplified Voice Message SVM SVM Dial Tone Continuous Time s Specifies the length of time that dial tone 3 is heard after all messa...

Page 374: ... before this timer expires the call is cancelled Value Range 0 120 s PC Programming Manual References 10 6 1 PBX Configuration 2 6 1 System Numbering Plan Main Features Conference Group Call Operation 10 7 1 PBX Configuration 2 7 1 System Class of Service COS Settings Miscellaneous Conference Group Call Operation 11 9 PBX Configuration 3 9 Group Conference Group Feature Guide References 2 15 1 Con...

Page 375: ...ng adding or deleting time blocks click Time Setting 10 4 1 PBX Configuration 2 4 System Week Table Time Setting The start times of 4 different time blocks can be programmed for each day of the week for the selected Time Table as well as the start and end times of up to 3 break periods 1 Day Lunch Night Day1 Start Lunch Start Day2 Start Night Start Setting Enables the setting of the start time for...

Page 376: ...is set to Enable Value Range 00 00 23 59 Feature Guide References 5 1 3 Tenant Service 5 1 4 Time Service 2 Break Break 1 3 End Hour Minute Specifies the end time for each break period Times can only be set when 2 Break Break 1 3 Start Setting is set to Enable Value Range 00 00 23 59 Feature Guide References 5 1 3 Tenant Service 5 1 4 Time Service 376 PC Programming Manual 10 4 1 PBX Configuration...

Page 377: ...ng of the holiday Value Range Disable Enable PC Programming Manual References 23 4 UM Configuration 4 4 Service Settings Holiday Table Setting Feature Guide References 5 1 4 Time Service Holiday Table Start Date Month Specifies the month of the holiday start date Value Range 1 12 PC Programming Manual References 23 4 UM Configuration 4 4 Service Settings Holiday Table Start Date Month Day Feature ...

Page 378: ...e Settings Holiday Table End Date Month Day Feature Guide References 5 1 4 Time Service Holiday Table End Date Day Specifies the day of the holiday end date Value Range 1 31 PC Programming Manual References 23 4 UM Configuration 4 4 Service Settings Holiday Table End Date Month Day Feature Guide References 5 1 4 Time Service 378 PC Programming Manual 10 5 PBX Configuration 2 5 System Holiday Table...

Page 379: ... the following settings Extension Number as set in User Profiles and UM Configuration Mailbox Number when set to synchronise with Extension Number settings However Mailbox Number synchronisation depends on the setting 10 9 PBX Configuration 2 9 System System Options Option 9 Extension Mailbox Setting Mailbox Number Synchronization with Extension Number Value Range Max 3 digits consisting of 0 9 PC...

Page 380: ... 6 PBX Configuration 6 6 Feature Tenant Feature Guide References 5 1 5 Operator Features Idle Line Access Local Access Specifies the feature number used to make a trunk call by Idle Line Access selects an idle trunk automatically Value Range Max 4 digits consisting of 0 9 and PC Programming Manual References 11 1 2 PBX Configuration 3 1 2 Group Trunk Group Local Access Priority Feature Guide Refer...

Page 381: ...ces 2 6 3 Last Number Redial System Speed Dialling Personal Speed Dialling Specifies the feature number used to make a call using a System Personal Speed Dialling number Value Range Max 4 digits consisting of 0 9 and PC Programming Manual References 12 1 3 PBX Configuration 4 1 3 Extension Wired Extension Speed Dial 14 1 PBX Configuration 6 1 Feature System Speed Dial Feature Guide References 2 6 ...

Page 382: ... digits consisting of 0 9 and PC Programming Manual References 11 4 PBX Configuration 3 4 Group Paging Group Feature Guide References 2 17 1 Paging External BGM On Off Specifies the feature number available for manager extensions used to turn on or off the external BGM Value Range Max 4 digits consisting of 0 9 and PC Programming Manual References 10 2 PBX Configuration 2 2 System Operator BGM 10 ...

Page 383: ...ing Manual References 18 1 PBX Configuration 10 1 CO Incoming Call CO Line Settings Feature Guide References 2 5 5 3 Trunk Access Parallel Telephone Ring Mode Set Cancel Specifies the feature number used to set or cancel an SLT connected in parallel with a DPT to ring when receiving an incoming call Note This feature is restricted to extensions connected Expansion Units For information about conne...

Page 384: ...BX Configuration 4 2 1 Extension Portable Station Extension Settings Option 3 Call Pickup Deny Feature Guide References 2 4 3 Call Pickup TAFAS Answer Specifies the feature number used to answer a trunk call notified through an external pager Value Range Max 4 digits consisting of 0 9 and PC Programming Manual References 13 2 PBX Configuration 5 2 Optional Device External Pager Feature Guide Refer...

Page 385: ...ge Max 4 digits consisting of 0 9 and PC Programming Manual References 10 7 1 PBX Configuration 2 7 1 System Class of Service COS Settings Optional Device Other Extensions Remote Operation by Other Extension Feature Guide References 2 7 5 Walking COS 2 7 6 Verification Code Entry Wireless XDP Parallel Mode Set Cancel Specifies the feature number used to set or cancel Wireless XDP Parallel mode Val...

Page 386: ... by specifying a holding extension number Value Range Max 4 digits consisting of 0 9 and Feature Guide References 2 13 1 Call Hold Call Park Call Park Retrieve Specifies the feature number used to hold a call in a parking zone or retrieve a call held in a parking zone Value Range Max 4 digits consisting of 0 9 and Feature Guide References 2 13 2 Call Park Hold Retrieve Specified with a Held CO Lin...

Page 387: ...C Programming Manual References 13 4 PBX Configuration 5 4 Optional Device External Relay Feature Guide References 2 18 4 External Relay Control External Feature Access Specifies the feature number used to access the features of a host PBX or the telephone company Value Range Max 4 digits consisting of 0 9 and Feature Guide References 2 11 7 External Feature Access EFA SIP Refer Blind Specifies th...

Page 388: ...es 4 1 2 2 Calling Connected Line Identification Presentation CLIP COLP 4 2 4 2 Calling Connected Line Identification Presentation CLIP COLP and Calling Connected Name Identification Presentation CNIP CONP by QSIG CLIR Set Cancel Specifies the feature number used to set or cancel CLIR which suppresses the presentation of the caller s number to the called party Value Range Max 4 digits consisting o...

Page 389: ... malicious call This feature can be used during a call or while hearing a reorder tone after the caller hangs up Value Range Max 4 digits consisting of 0 9 and Feature Guide References 4 1 2 8 Malicious Call Identification MCID ISDN FWD MSN Set Cancel Confirm Specifies the feature number used to set or cancel the FWD of incoming ISDN calls to an outside party using the ISDN service of the telephon...

Page 390: ...lls Value Range Max 4 digits consisting of 0 9 and PC Programming Manual References 12 1 2 PBX Configuration 4 1 2 Extension Wired Extension FWD DND 12 2 2 PBX Configuration 4 2 2 Extension Portable Station FWD DND Feature Guide References 2 3 Call Forwarding FWD Do Not Disturb DND Features FWD DND Set Cancel Call from Extension Specifies the feature number used to set or cancel FWD DND for incomi...

Page 391: ...l References 11 5 1 PBX Configuration 3 5 1 Group Incoming Call Distribution Group Group Settings Feature Guide References 2 3 1 Call Forwarding FWD Do Not Disturb DND SUMMARY Group FWD Set Cancel Call from CO Specifies the feature number used to set or cancel FWD for incoming trunk calls to an incoming call distribution group Value Range Max 4 digits consisting of 0 9 and PC Programming Manual Re...

Page 392: ...9 and Feature Guide References 2 4 3 Call Pickup Paging Deny Set Cancel Specifies the feature number used to set or cancel Paging Deny i e preventing other extensions from paging your extension Value Range Max 4 digits consisting of 0 9 and PC Programming Manual References 11 4 PBX Configuration 3 4 Group Paging Group Feature Guide References 2 17 1 Paging Walking Extension Specifies the feature n...

Page 393: ...number used to set or cancel a Call Waiting notification from a trunk doorphone or a call via an incoming call distribution group Value Range Max 4 digits consisting of 0 9 and Feature Guide References 2 1 3 3 Call Waiting Executive Override Deny Set Cancel Specifies the feature number used to set or cancel Executive Busy Override i e preventing other extensions from joining your conversation Valu...

Page 394: ... and PC Programming Manual References 11 5 1 PBX Configuration 3 5 1 Group Incoming Call Distribution Group Group Settings Feature Guide References 2 2 2 7 Log in Log out Incoming Call Queue Monitor Specifies the feature number available only for extensions assigned as a supervisor used to monitor the status of an incoming call distribution group with the extension display Value Range Max 4 digits...

Page 395: ...f an Absent Message Value Range Max 4 digits consisting of 0 9 and Feature Guide References 2 20 2 Absent Message BGM Set Cancel Specifies the feature number used to set or cancel the BGM heard through the telephone speaker while on hook Value Range Max 4 digits consisting of 0 9 and PC Programming Manual References 10 2 PBX Configuration 2 2 System Operator BGM Feature Guide References 2 30 1 Bac...

Page 396: ... for External Hotel Application 2 Printing Message 1 8 Feature Guide References 2 22 2 Printing Message Extension Dial Lock Set Cancel Specifies the feature number used to lock or unlock an extension to make certain trunk calls and change the forwarding destination using the Extension Dial Lock feature Value Range Max 4 digits consisting of 0 9 and Feature Guide References 2 7 3 Extension Dial Loc...

Page 397: ... Settings Manager Manager Feature Guide References 2 7 3 Extension Dial Lock Remote Extension Dial Lock On Specifies the feature number available for manager extensions used to lock other extensions using the Extension Dial Lock feature Value Range Max 4 digits consisting of 0 9 and PC Programming Manual References 10 7 1 PBX Configuration 2 7 1 System Class of Service COS Settings Manager Manager...

Page 398: ...ll Value Range Max 4 digits consisting of 0 9 and PC Programming Manual References 10 3 PBX Configuration 2 3 System Timers Counters Miscellaneous Conference Group Call Ring Duration s 10 7 1 PBX Configuration 2 7 1 System Class of Service COS Settings Miscellaneous Conference Group Call Operation 11 9 PBX Configuration 3 9 Group Conference Group Feature Guide References 2 15 1 Conference Group Ca...

Page 399: ... Configuration 4 1 8 Extension Wired Extension Simplified Voice Message 12 2 6 PBX Configuration 4 2 6 Extension Portable Station Simplified Voice Message Feature Guide References 2 16 3 Built in Simplified Voice Message SVM Other PBX Extension Other PBX extension numbers can be used to easily call extensions connected to PBXs at different locations in a TIE line network The leading numbers of all...

Page 400: ...Key A7 For One touch Dial 07 Key A8 For One touch Dial 08 Key Message Key Phone Number Specifies the feature number or telephone number dialled when the MESSAGE key on the KX T7710 is pressed By default this is set to the feature number used to call back a caller who left a message waiting indication Message Waiting Set Cancel Call Back This is available only when the position of the Mode switch l...

Page 401: ...ing in the Feature Guide Dial Specifies the Quick Dialling number Value Range 1 4000 Max 8 digits consisting of 0 9 and Feature Guide References 2 6 5 Quick Dialling 4 2 2 Voice over Internet Protocol VoIP Network 5 5 7 Flexible Numbering Fixed Numbering Phone Number Specifies the number to be dialled when the corresponding Quick Dialling number is used Value Range Max 32 digits consisting of 0 9 ...

Page 402: ...n Call 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Option 2 Manual C Waiting for Extension Call Feature Guide References 2 1 3 3 Call Waiting 2 3 3 Do Not Disturb DND 2 10 4 2 Call Waiting Tone 2 10 4 4 Whisper OHCA Executive Busy Override Specifies the feature number used to interrupt an existing call to establish a three party conference call Value Range 1 digit ...

Page 403: ...9 or PC Programming Manual References 10 7 1 PBX Configuration 2 7 1 System Class of Service COS Settings Executive Call Monitor 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Option 3 Executive Override Deny 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Option 3 Executive Override Deny Feature Guide References 2 10 3 Call Monitor Automat...

Page 404: ...a separate feature number to activate DND Override Value Range 1 digit 0 9 or PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Option 2 Manual C Waiting for Extension Call 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Option 2 Manual C Waiting for Extension Call Feature Guide References 2 1 3 3 Call Waiting ...

Page 405: ...ime mode Value Range 1 Allows all trunk calls 2 6 Restricts trunk calls according to the combination of the Denied and Exception Code Tables 7 Restricts all trunk calls PC Programming Manual References 10 4 PBX Configuration 2 4 System Week Table 11 1 1 PBX Configuration 3 1 1 Group Trunk Group TRG Settings Main COS 11 5 1 PBX Configuration 3 5 1 Group Incoming Call Distribution Group Group Settin...

Page 406: ...ing level for making a trunk call using System Speed Dialling numbers which overrides the TRS Barring set for the current time mode Value Range 1 Allows all trunk calls 2 6 Restricts trunk calls according to the combination of the Denied and Exception Code Tables 7 Restricts all trunk calls PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings...

Page 407: ...ension Settings Main COS Feature Guide References 2 11 8 Trunk Call Limitation Transfer to CO Enables the transferring of calls to trunks Value Range Disable Enable PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Main COS 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Main COS Feature Guide References 2 12 1...

Page 408: ...unt Code Entry Outgoing CO Call Printout SMDR Enables the automatic recording of information about outgoing trunk calls on SMDR Value Range Disable Enable PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Main COS 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Main COS 19 1 PBX Configuration 11 1 Maintenance M...

Page 409: ...figuration 4 1 1 Extension Wired Extension Extension Settings Main COS 12 1 2 PBX Configuration 4 1 2 Extension Wired Extension FWD DND 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Main COS 12 2 2 PBX Configuration 4 2 2 Extension Portable Station FWD DND Feature Guide References 2 3 3 Do Not Disturb DND OHCA Whisper OHCA Enables using OHCA Whisper OHCA as a method ...

Page 410: ...2 1 Call Transfer Automatic Answer Caller Enables a caller to have calls automatically answered when the destination has set Hands free Answerback Value Range Disable Even if the destination has set Hands free Answerback the call will not be automatically answered Enable The call will be automatically answered Feature Guide References 2 4 4 Hands free Answerback Executive COS Name Specifies the na...

Page 411: ...Main COS Feature Guide References 2 10 2 Executive Busy Override Executive Busy Override Deny Enables preventing other extensions from interrupting calls Value Range Disable Enable PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Main COS 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Main COS Feature Guide R...

Page 412: ...e level of authorisation for performing PT programming Value Range Disable A PT user cannot perform any programming PROG Only A PT user can perform only personal programming PROG A PT user can perform Administrator level and User level programming PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Main COS 12 2 1 PBX Configuration 4 2 1 Ext...

Page 413: ...for extensions at each COS level COS Name Specifies the name of the COS Value Range Max 20 characters Feature Guide References 5 1 1 Class of Service COS SDN Key Mode Selects what happens when an extension user presses an SDN button while on hook Value Range Enhanced DSS The registered owner extension is called Standard SDN A dial tone is heard Feature Guide References 2 9 1 Primary Directory Numb...

Page 414: ...ary Directory Number PDN Secondary Directory Number SDN Extension Optional Device Other Extensions COS Name Specifies the name of the COS Value Range Max 20 characters Feature Guide References 5 1 1 Class of Service COS Door Unlock Enables using the door opener feature Value Range Disable Enable PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Set...

Page 415: ... Configuration 5 3 2 Optional Device Voice Message DISA Message Feature Guide References 2 16 1 Direct Inward System Access DISA Remote Operation by Other Extension Allows the Walking COS feature to be used from a remote location inside the PBX or outside the PBX using DISA Value Range Allow Deny PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Se...

Page 416: ... Disable Enable PC Programming Manual References 10 7 1 PBX Configuration 2 7 1 System Class of Service COS Settings CA CA ICD Group Log Out CA ICD Group Log Out Enables logging out of ICD groups when using Communication Assistant CA Client Value Range Disable Enable PC Programming Manual References 10 7 1 PBX Configuration 2 7 1 System Class of Service COS Settings CA CA Chat Miscellaneous COS Na...

Page 417: ...cellaneous Conference Group Call Ring Duration s 10 6 1 PBX Configuration 2 6 1 System Numbering Plan Main Features Conference Group Call Operation 11 9 PBX Configuration 3 9 Group Conference Group Feature Guide References 2 15 1 Conference Group Call Accept a collect call for Brazil Enables accepting collect calls Value Range Disable Enable PC Programming Manual 417 10 7 1 PBX Configuration 2 7 1...

Page 418: ...ble trunk groups Value Range Block blue Non Block PC Programming Manual References 10 4 PBX Configuration 2 4 System Week Table 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings 18 1 PBX Configuration 10 1 CO Incoming Call CO Line Settings Feature Guide References 2 5 5 3 Trunk Access 418 PC Prog...

Page 419: ...ifies the combinations of COS levels for which intercom calls are blocked Value Range Block blue Non Block PC Programming Manual References 11 5 1 PBX Configuration 3 5 1 Group Incoming Call Distribution Group Group Settings Main COS 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Main COS 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Main...

Page 420: ...lan 1 8 Specifies the ring tone pattern for incoming trunk calls Value Range Single Double Triple Option1 Option2 PC Programming Manual References 18 1 PBX Configuration 10 1 CO Incoming Call CO Line Settings Trunk Group Number 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Option 1 Ring Pattern Table 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension ...

Page 421: ...one pattern for incoming doorphone calls Value Range Single Double Triple S Double Option 1 Option 2 PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Option 1 Ring Pattern Table 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Option 1 Ring Pattern Table 13 1 PBX Configuration 5 1 Optional Device Doorphone Feat...

Page 422: ...xtension Portable Station Extension Settings Option 1 Ring Pattern Table Timed Reminder Ring Tone Pattern Plan 1 8 Specifies the ring tone pattern for Timed Reminder alarms Value Range Single Double Triple Option 1 Option 2 PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Option 1 Ring Pattern Table 12 2 1 PBX Configuration 4 2 1 Extensio...

Page 423: ...Extension Settings Option 1 Ring Pattern Table External Sensor Ring Tone Pattern Plan 1 8 Specifies the ring tone pattern for calls from an external sensor Value Range Single Double Triple Option 1 Option 2 PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Option 1 Ring Pattern Table 12 2 1 PBX Configuration 4 2 1 Extension Portable Statio...

Page 424: ...inder PT LCD Password PIN Display Selects whether passwords and PINs Personal Identification Number are hidden or shown on the displays of extensions while being entered Value Range Hide Display Feature Guide References 2 24 1 Extension Personal Identification Number PIN PT Fwd DND Fwd LED Selects the light pattern of the FWD DND button while the FWD feature is activated Value Range On Solid Red o...

Page 425: ... Cycle Switch mode and the mode cannot be changed Value Range FWD DND Setting Mode Enter programming mode for the FWD DND setting FWD DND Cycle Switch Switch the FWD on DND on Off mode instead of entering the programming mode for the FWD DND setting When there are separate FWD DND settings for calls from trunks and calls from extensions mode switching cannot be performed PC Programming Manual Refe...

Page 426: ...k Monitor PT Operation Privacy Release by SCO key Selects the function of the S CO button during a trunk call Value Range Enable Pressing the S CO button activates the Privacy Release feature Disable Pressing the S CO button switches the information shown on the PT display Feature Guide References 2 14 3 Privacy Release PT Operation One touch Busy Override by SCO key Specifies whether calls in pro...

Page 427: ...by ICM CO ICD Group Key Selects whether calls are disconnected or held when an INTERCOM PDN CO or ICD Group button is pressed while having a conversation Value Range Disable Disconnect Enable PC Programming Manual References 12 1 4 PBX Configuration 4 1 4 Extension Wired Extension Flexible Button 12 2 3 PBX Configuration 4 2 3 Extension Portable Station Flexible Button Feature Guide References 2 1...

Page 428: ... Value Range Clear Do not clear Feature Guide References 2 24 2 Extension Feature Clear Extension Clear Hot Line Pick up Dial Specifies whether the Hot Line setting is cleared when Extension Feature Clear is performed Value Range Clear Do not clear Feature Guide References 2 24 2 Extension Feature Clear CODEC System CODEC Selects the codec type for PSs Value Range A Law Mu Law CODEC Network CODEC ...

Page 429: ...tting ISDN Outgoing Call Type Feature Guide References 4 1 2 1 Integrated Services Digital Network ISDN SUMMARY Redial Automatic Redial when No Answer ISDN Selects whether Automatic Redial to an ISDN line is performed when the called party does not answer within a pre programmed time period Value Range Disable Enable PC Programming Manual References 10 3 PBX Configuration 2 3 System Timers Counter...

Page 430: ...EDIAL button while on hook Value Range Enable Disable Feature Guide References 2 6 3 Last Number Redial Extension CO Call Limitation For Incoming Call Selects whether the time limit for extension to trunk calls applies to outgoing calls only or for both outgoing and incoming calls COS determines the use of this feature and the length of the time limit can be assigned on a trunk group basis Value R...

Page 431: ...re If you select Enable the following calls are restricted 1 Legacy trunk and IP trunk calls Legacy Trunk IP Trunk PBX Restricted 2 TIE to CO and TIE to TIE calls through KX NS300s with a different area ID for Logical Partitioning programmed in 9 2 PBX Configuration 1 1 Configuration Slot System Property Main Area ID for logical partition PBX Area ID a Extension PBX Area ID b Legacy Trunk IP Trunk...

Page 432: ...restrictions for private lines are removed Connections from outside lines of other devices to private lines are restricted under all circumstances QSIG connections using PRI adaptors are also restricted Value Range Disable Enable PC Programming Manual References 7 3 5 Utility Log Call Control Log 9 2 PBX Configuration 1 1 Configuration Slot System Property Main Area ID for logical partition Option...

Page 433: ...ion when for example it pages another extension or from a doorphone when the doorphone button is pressed Value Range Disable Enable Feature Guide References 2 25 2 Confirmation Tone Confirmation Tone Tone 3 2 Start Talking after Answering Call Enables the PBX to send Confirmation Tone 3 2 Confirmation Tone 3 2 is heard from an extension when answering a call by for example the Call Pickup feature ...

Page 434: ...nfirmation Tone 5 is heard from an extension when it holds a call Value Range Disable Enable Feature Guide References 2 25 2 Confirmation Tone Dial Tone Distinctive Dial Tone Enables the PBX to send dial tones at different frequencies depending on the setting of the extension Value Range Disable Enable Feature Guide References 2 25 1 Dial Tone Dial Tone Dial Tone for Extension Selects the dial ton...

Page 435: ...rence calls Value Range Disable Enable Feature Guide References 2 14 2 Conference Echo Cancel CO to CO Enables the use of echo cancelling for trunk to trunk calls Value Range Disable Enable Echo Cancel Extension to Analogue Line Enables the use of echo cancelling for extension to analogue trunk calls Value Range Disable Enable Echo Cancel Extension to Digital Line Enables the use of echo cancellin...

Page 436: ...Pick up by DSS key for ICD Group Call Specifies whether a DSS button will light up or flash when a call rings at the specified incoming call distribution group To enable this setting DSS Key DSS key mode for Incoming Call on this screen must be set to ON or Flash Value Range Disable The DSS button will light up when a call arrives but pressing it will not pick up the call Enable The DSS button wil...

Page 437: ...er ID required for a call from a private network to be considered as a call from a public network Value Range 0 15 Feature Guide References 2 19 1 Caller ID Private Network TIE Call by Extension Numbering Enables extensions at two PBXs connected in a network to have the same leading number For example extension 101 is registered at PBX 1 and extension 102 is registered at PBX 2 Only the Extension ...

Page 438: ...2 3 Outside Destinations in Incoming Call Distribution Group 4 1 2 2 Calling Connected Line Identification Presentation CLIP COLP 4 2 6 Network ICD Group Send CLIP of Extension Caller when call is forwarded to CO Selects whether the CLIP number of the calling extension or the CLIP number of the forwarding extension or virtual PS is sent to the forwarding destination to identify the origin of a cal...

Page 439: ...nces 2 9 1 Primary Directory Number PDN Secondary Directory Number SDN Extension Transfer Automatic Answer for Transferred Call Enables transferred calls including direct extension calls to be automatically answered when using the Hands free Answerback feature Value Range Disable Enable Feature Guide References 2 4 4 Hands free Answerback Option 5 SLT SLT Hold Mode Selects how to hold a line and t...

Page 440: ...nge Disable Enable Feature Guide References 2 1 3 3 Call Waiting Busy Out Busy Out for Analogue CO Enables the PBX to automatically set a trunk to Busy Out status when a loop current is not detected preventing that trunk from being used Value Range Disable Enable Feature Guide References 2 5 4 6 Trunk Busy Out ISDN Voice Path Connection Connect when Alert is sent from ISDN Enables the voice path o...

Page 441: ... 6 CTI Built in Communication Assistant System status retry interval timer Specifies the length of time until the alive check is retried when no response is received for First Party Call Control CTI such as Communication Assistant CA Value Range 0 60 s Feature Guide References 2 26 1 Computer Telephony Integration CTI Built in Communication Assistant System status retry counter Specifies the numbe...

Page 442: ...rences 2 26 1 Computer Telephony Integration CTI 3rd Party CTI CDR retry interval timer Specifies the length of time until the alive check of CDR is retried when no response is received for Third Party Call Control CTI Value Range 0 60 s Feature Guide References 2 26 1 Computer Telephony Integration CTI 3rd Party CTI CDR retry counter Specifies the number of times that the alive check of CDR is re...

Page 443: ...ting is enabled calls are recorded as Not Answered Value Range Enable Not Answered Disable Feature Guide References 2 19 2 Incoming Call Log Incoming Call Log Fwd All Fwd Busy Specifies whether the following types of calls are recorded in the incoming call log of the original destination Calls rerouted via the FWD All Calls feature Calls rerouted via the FWD Busy feature If this setting is enabled...

Page 444: ...ure Guide References 2 6 3 Last Number Redial Option 8 P2P Group Priority Voice 1 Priority Voice 2 Priority Voice 3 Specifies the order of priority of the codecs to use for P2P groups Value Range Priority Voice 1 G 729 G 711 G 722 Priority Voice 2 Priority Voice 3 G 729 G 711 G 722 None Feature Guide References 5 2 3 Peer to Peer P2P Connection P2P Group Video Conference Specifies the availability...

Page 445: ...Extension Number Enables the synchronisation of Mailbox Number and Extension Number settings Value Range Enable Disable PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Main Extension Number 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Main Extension Number 20 1 2 UM Configuration 1 2 Mailbox Settings Full ...

Page 446: ...ain COS 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Main COS 20 1 2 UM Configuration 1 2 Mailbox Settings Full Setting Mailbox Parameters Class of Service Mailbox Feature Guide References 3 1 1 Unified Messaging System Overview 446 PC Programming Manual 10 9 PBX Configuration 2 9 System System Options ...

Page 447: ...ller ID information to an SLT Value Range 10 n n 3 40 bits Feature Guide References 2 19 1 Caller ID Mark Signal Bits Specifies the number of mark bits to send when sending Caller ID information to an SLT Value Range 10 n n 3 40 bits Feature Guide References 2 19 1 Caller ID Channel Seizure Wait Time Specifies the length of time that the PBX waits before starting to send the seizure signal followi...

Page 448: ... 1 Caller ID Send Caller ID Date Time to Extension Enables the PBX to send the date and time of an incoming call when sending Caller ID information to an SLT Value Range Disable Enable Feature Guide References 2 19 1 Caller ID Send Caller ID Name to Extension Enables the PBX to send the caller s name when sending Caller ID information to an SLT Value Range Disable Enable Feature Guide References 2...

Page 449: ...sion Level for MCSLC Card Specifies the transmission level for FSK signal modulation for MCSLC cards Value Range 14 dB 12 dB 10 dB 8 dB 6 dB 4 dB 2 dB 0 dB Feature Guide References 2 19 1 Caller ID PC Programming Manual 449 10 10 PBX Configuration 2 10 System Extension CID Settings ...

Page 450: ...ferences 2 17 1 Paging Paging Paging Level from PT Speaker Specifies the volume when paging is broadcast through the speaker of a PT Value Range 15 dB 12 dB 9 dB 6 dB 3 dB 0 dB 3 dB 6 dB PC Programming Manual References 11 4 PBX Configuration 3 4 Group Paging Group Feature Guide References 2 17 1 Paging Internal MOH MOH1 2 Music On Hold 1 2 Specifies the music volume for each internal BGM MOH1 2 V...

Page 451: ...ies the music volume for External BGM port 1 6 MOH 3 8 Value Range 31 5 31 5 dB PC Programming Manual References 10 2 PBX Configuration 2 2 System Operator BGM Feature Guide References 2 13 4 Music on Hold 2 30 1 Background Music BGM PC Programming Manual 451 10 11 1 PBX Configuration 2 11 1 System Audio Gain Paging MOH ...

Page 452: ...o PBX Specifies the volume for audio signals from the selected type of card to the PBX Value Range 31 5 31 5 dB Down Gain From PBX Specifies the volume for audio signals from the PBX to the selected type of card Value Range 15 5 15 5 dB 452 PC Programming Manual 10 11 2 PBX Configuration 2 11 2 System Audio Gain Card ...

Page 453: ...n 11 PBX Configuration 3 Group This section serves as reference operating instructions for the Group menu of the PBX Configuration Menu of the Setup screen of Web Maintenance Console PC Programming Manual 453 ...

Page 454: ...trunk to another trunk with TIE Line Service If you wish to prevent such calls from being made ensure that the COS specified here has a TRS level of 7 assigned for all relevant time modes in 10 7 1 PBX Configuration 2 7 1 System Class of Service COS Settings Value Range 1 64 PC Programming Manual References 10 7 1 PBX Configuration 2 7 1 System Class of Service COS Settings 18 1 PBX Configuration ...

Page 455: ...unk call can be maintained before being disconnected Value Range None 1 60 60 s PC Programming Manual References 10 7 1 PBX Configuration 2 7 1 System Class of Service COS Settings 10 9 PBX Configuration 2 9 System System Options 18 1 PBX Configuration 10 1 CO Incoming Call CO Line Settings Feature Guide References 2 11 8 Trunk Call Limitation Caller ID Modification Table Specifies the table to be...

Page 456: ...ne Settings DISA Tone Detection Silence Enables the disconnection of a DISA originated trunk to trunk call by silence detection Value Range Disable Enable PC Programming Manual References 13 3 1 PBX Configuration 5 3 1 Optional Device Voice Message DISA System 18 1 PBX Configuration 10 1 CO Incoming Call CO Line Settings Feature Guide References 2 16 1 Direct Inward System Access DISA DISA Tone De...

Page 457: ...PBX Configuration 10 1 CO Incoming Call CO Line Settings Feature Guide References 2 16 1 Direct Inward System Access DISA Simplified Voice Message Tone Detection Silence Enables the disconnection of an SVM originated trunk to trunk call by silence detection Value Range Disable Enable PC Programming Manual References None Feature Guide References 2 16 3 Built in Simplified Voice Message SVM Simplif...

Page 458: ...e Max 20 characters PC Programming Manual References 18 1 PBX Configuration 10 1 CO Incoming Call CO Line Settings Host PBX Access Code 1 10 Specifies the feature number used to access a trunk from the host PBX Value Range Max 10 digits consisting of 0 9 and PC Programming Manual References 18 1 PBX Configuration 10 1 CO Incoming Call CO Line Settings Feature Guide References 2 5 4 8 Host PBX Acce...

Page 459: ...or Brazil Wait Time Selects the length of time that the PBX waits before sending a flash signal to reject a collect call This setting is only for users in Brazil Value Range 500 ms 1000 ms 1500 ms 2000 ms Collect Call Reject for Brazil Flashing Time Selects the length of the flash signal that the PBX sends to reject a collect call This setting is only for users in Brazil Value Range 1000 ms 1500 m...

Page 460: ...iority assigned here Trunk Group No Name Specifies the trunk group assigned to the corresponding priority level Select the blank option to not assign a trunk group to the priority Value Range Trunk Group No 1 64 PC Programming Manual References 18 1 PBX Configuration 10 1 CO Incoming Call CO Line Settings Feature Guide References 2 5 5 3 Trunk Access 460 PC Programming Manual 11 1 2 PBX Configurat...

Page 461: ...rogrammed Each trunk group can select a table for use Select the desired table from the Modification Table list If the modified number does not contain an area code programmed here the PBX applies the Long Distance Code settings to the modified number Area Code for Local International Call Data 1 10 Specifies the leading number area code to look for in the incoming caller s number Value Range Max ...

Page 462: ...ler ID Digits for National the caller s number is not modified Minimum Caller ID Digits for International Specifies the minimum number of digits required in the caller s number for it to be recognised as an international call The value specified here must be larger than Minimum Caller ID Digits for National Value Range 1 31 Feature Guide References 2 19 1 Caller ID Minimum Caller ID Digits for Nat...

Page 463: ...umber A maximum of 4 CLIP Modification Tables can be programmed Select the desired table from the Modification Table list Removed Number of Digits Specifies the number of leading digits to be removed from the incoming caller s number for each type of network numbering plan Value Range 0 9 PC Programming Manual References 9 26 PBX Configuration 1 1 Configuration Slot Port Property PRI Port Calling ...

Page 464: ...ling Party Number Type of Number Public Private 9 26 PBX Configuration 1 1 Configuration Slot Port Property PRI Port Called Party Number Type of Number Public Private Feature Guide References 2 19 1 Caller ID 464 PC Programming Manual 11 1 3 PBX Configuration 3 1 3 Group Trunk Group Caller ID Modification ...

Page 465: ... Auto Assign Leading Number Specifies the leading number to be regarded as the beginning of dialling Value Range Max 32 digits consisting of 0 9 N 2 3 4 5 6 7 8 9 P 0 1 and X 0 9 and PC Programming Manual References 10 3 PBX Configuration 2 3 System Timers Counters Dial IRNA Recall Tone Dial Analogue CO First Digit s 10 3 PBX Configuration 2 3 System Timers Counters Dial IRNA Recall Tone Dial Anal...

Page 466: ...Feature Guide References 4 1 2 1 Integrated Services Digital Network ISDN SUMMARY 466 PC Programming Manual 11 1 4 PBX Configuration 3 1 4 Group Trunk Group Dialling Plan ...

Page 467: ... in cells 1 through 47 of the dialling plan table Value Range Type A 1 N11 2 NXX XXXX 3 1NXX NXX XXXX 4 50 Not stored Type B 1 N11 2 NNX XXXX 3 1NPX NXX XXXX 4 50 Not stored Type C 1 N11 2 NXX XXXX 3 1NNX XXXX 4 1NPX NXX XXXX 5 50 Not stored Type D 1 47 Not stored 48 N11 49 NXX XXXX 50 1NXX NXX XXXX Type E 1 N11 2 NXX NXX XXXX 3 1NXX NXX XXXX 4 50 Not stored PC Programming Manual References 11 1 4...

Page 468: ...acters Rate Specifies the call charge rate The number of decimal places that can be specified here depends on the value set in Charge Options Digits After Decimal Point in 14 2 PBX Configuration 6 2 Feature Hotel Charge Value Range 0 9999999 PC Programming Manual References 14 2 PBX Configuration 6 2 Feature Hotel Charge Feature Guide References 2 22 3 Call Charge Services 468 PC Programming Manua...

Page 469: ...ickup Group 11 4 PBX Configuration 3 4 Group Paging Group 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Main User Group 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Main User Group Feature Guide References 5 1 2 Group Tenant Number Specifies the tenant to which the extension user group belongs Value Range 1 8 PC Programming Manual Refer...

Page 470: ...ttings 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Feature Guide References 2 4 3 Call Pickup 5 1 2 Group Pickup Group 1st 8th Selects the call pickup groups that the extension user group belongs to One extension user group can be assigned to a maximum of 8 call pickup groups on this screen To assign an extension user group to more than 8 call pickup groups click A...

Page 471: ...n Extension Settings 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Feature Guide References 2 4 3 Call Pickup 5 1 2 Group User Group 1 32 Specifies whether the extension user group belongs to the corresponding pickup group Value Range ON blue OFF PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings 12 2 1 PBX Co...

Page 472: ...s 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Feature Guide References 2 17 1 Paging 5 1 2 Group Paging Group 1st 8th Selects the paging groups that the extension user group belongs to One extension user group can be assigned to a maximum of 8 paging groups on this screen To assign an exten...

Page 473: ...n Extension Settings 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Feature Guide References 2 17 1 Paging 5 1 2 Group User Group 1 32 Specifies whether the extension user group belongs to the corresponding paging group Value Range ON blue OFF white PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings 12 2 1 PBX ...

Page 474: ...gs 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Feature Guide References 2 17 1 Paging 5 1 2 Group External Pager 1 6 Specifies whether the external pager belongs to the corresponding paging group Value Range ON blue OFF PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings 12 2 1 PBX Configuration 4 2 1 Extensi...

Page 475: ...oming Call Distribution Group Features SUMMARY in the Feature Guide Main Floating Extension Number Specifies the floating extension number of the incoming call distribution group Value Range Max 5 digits consisting of 0 9 Group Name Specifies the name of the incoming call distribution group Value Range Max 20 characters Distribution Method Selects the method for distributing calls to idle extensio...

Page 476: ...ramming Manual References 12 1 2 PBX Configuration 4 1 2 Extension Wired Extension FWD DND 12 2 2 PBX Configuration 4 2 2 Extension Portable Station FWD DND Feature Guide References 2 2 2 2 Group Call Distribution Tenant Number Specifies the tenant to which the incoming call distribution group belongs to determine the Time Table and the audio source for the group The tenant number corresponds to t...

Page 477: ...Guide References 2 1 2 2 Internal Call Block CLIP on ICD Group Button Specifies the CLIP number sent to the network when making calls using the ICD Group button Value Range Max 16 digits consisting of 0 9 and Feature Guide References 4 1 2 2 Calling Connected Line Identification Presentation CLIP COLP Overflow Queuing Busy Floating Extension Number Specifies the floating extension number of the in...

Page 478: ...the incoming call distribution group Value Range Max 5 digits consisting of 0 9 Group Name Specifies the name of the incoming call distribution group Value Range Max 20 characters Time out Manual Queue Redirection Destination Day Lunch Break Night Specifies the overflow destination of queued calls when they are not answered or are redirected by Manual Queue Redirection in each time mode Value Rang...

Page 479: ...gramming Manual References 12 1 4 PBX Configuration 4 1 4 Extension Wired Extension Flexible Button 12 2 3 PBX Configuration 4 2 3 Extension Portable Station Flexible Button Feature Guide References 2 2 2 4 Queuing Feature Queuing Time Table Floating Extension Number Specifies the floating extension number of the incoming call distribution group Value Range Max 5 digits consisting of 0 9 Group Nam...

Page 480: ...oating extension number of the incoming call distribution group Value Range Max 5 digits consisting of 0 9 Group Name Specifies the name of the incoming call distribution group Value Range Max 20 characters Extension No Answer Redirection Time Specifies the length of time that a call queues at an extension before it is redirected to the next member extension of the incoming call distribution group...

Page 481: ... 2 Group Call Distribution Last Extension Log out Specifies whether the last extension logged in to the incoming call distribution group is allowed to log out Value Range Disable Enable Feature Guide References 2 2 2 7 Log in Log out VIP Call Mode Enables VIP Call mode to prioritise calls received from multiple incoming call distribution groups Value Range Disable Enable Feature Guide References 2...

Page 482: ...all distribution group Value Range Max 5 digits consisting of 0 9 Group Name Specifies the name of the incoming call distribution group Value Range Max 20 characters Incoming Call Log Memory Specifies the number of unanswered calls to the incoming call distribution group that can be logged in the call log memory Value Range 0 100 Feature Guide References 2 19 2 Incoming Call Log Group FWD Call fro...

Page 483: ...ion Setting Indicates the current FWD status for incoming intercom calls reference only Value Range Off On Feature Guide References 2 3 2 Call Forwarding FWD Group FWD Call from Extension Destination Specifies the forward destination of incoming intercom calls directed to the incoming call distribution group Value Range Max 32 digits consisting of 0 9 Secret and P Pause Feature Guide References 2 ...

Page 484: ...p click Member list copy select the group and click OK Extension Number Specifies the extension number of each member In addition to the extension numbers of PT SLT and PS extensions floating extension numbers of PS Ring groups can also be specified Value Range Max 5 digits consisting of 0 9 PC Programming Manual References 11 8 PBX Configuration 3 8 Group PS Ring Group Feature Guide References 2 ...

Page 485: ... Miscellaneous Value Range 10 n n 0 300 s PC Programming Manual References 11 5 3 PBX Configuration 3 5 3 Group Incoming Call Distribution Group Miscellaneous Options Wrap up Timer based on 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Option 8 Wrap up Timer 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Option 8 Wrap up Timer Feature Gui...

Page 486: ...cts the line Sequence 01 16 Redirects the call to a different sequence Wait 5 n n 1 16 s If preceded by an OGM plays the Music on Hold for the specified period of time if not preceded by an OGM sends a ringback tone for the specified period of time OGM 01 64 Sends a certain OGM Queue No Announces how many calls precede the caller in the waiting queue Queue No and Time Announces how many calls prec...

Page 487: ...n addition to the log of the extension that answered the call Value Range Disable Enable Feature Guide References 2 2 2 1 Incoming Call Distribution Group Features SUMMARY Options ICD Group Key Mode Selects whether ICD Group buttons at extensions operate as normal or in Enhanced Phantom button mode When set to Enhanced Phantom mode creating an ICD Group button at an extension using PT personal pro...

Page 488: ...ng a retrieved call on hold ICD Group Member The timer is only activated after calls to the extension through an ICD Group PC Programming Manual References 11 5 1 1 PBX Configuration 3 5 1 Group Incoming Call Distribution Group Group Settings Member List Wrap up Timer 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Option 8 Wrap up Timer 12 2 1 PBX Configuration 4 2 1 E...

Page 489: ...ing time The average wait time is used for calculating the announced amount of wait time Predefined time A set amount of time 10 3600 s is used for calculating the announced amount of wait time Feature Guide References 2 2 2 4 Queuing Feature Options Announcement of Estimated Waiting Time Threshold Time for Special Announce 10 60 min Specifies the threshold wait time for when calls waiting in an I...

Page 490: ...Value Range Guidance No 1 8 Feature Guide References 2 2 2 4 Queuing Feature 490 PC Programming Manual 11 5 3 PBX Configuration 3 5 3 Group Incoming Call Distribution Group Miscellaneous ...

Page 491: ...ect it and then click the left arrow button 3 Click OK The ACD supervisor selected above is displayed as follows First Name The first name of the ACD supervisor reference only Last Name The last name of the ACD supervisor reference only Ext No The extension number of the ACD supervisor reference only To assign the ICD Groups that are monitored by the ACD Supervisor 1 In the ICD Group column click ...

Page 492: ... overflow destinations easily click Destination Setting see 2 1 6 Extension Number Setting Hunting Group Name Specifies the name of the hunting group Value Range Max 20 characters Feature Guide References 2 2 1 Idle Extension Hunting Hunting Type Specifies the hunting type for the hunting group Value Range Circular Circulates until the call is answered or overflowed Terminated Terminates at the la...

Page 493: ...group member Value Range Max 5 digits consisting of 0 9 PC Programming Manual References 11 6 PBX Configuration 3 6 Group Extension Hunting Group Feature Guide References 2 2 1 Idle Extension Hunting Extension Name Indicates the name of the extension when an extension number is specified in Extension Number above reference only Value Range Max 20 characters PC Programming Manual References 11 6 PB...

Page 494: ...iew UM Ports and the UM Group Intercept to Mailbox for Call to Extension Enables the PBX to send the mailbox number of the called extension to the Unified Messaging system when a call is redirected to the UM group by Intercept Routing When the Unified Messaging system receives the mailbox number the Unified Messaging system answers the call with the appropriate mailbox Value Range Disable Enable P...

Page 495: ... situations 1 when a call is transferred to an extension by the Call Transfer without Announcement feature using the Automated Attendant AA service of the Unified Messaging system and the call is not answered within a programmed time period 2 when the Unified Messaging system is assigned as the Transfer Recall destination of a certain extension When the Unified Messaging system receives the mailbo...

Page 496: ...ue Range Max 5 digits consisting of 0 9 PC Programming Manual References 9 6 PBX Configuration 1 1 Configuration Slot UM Port Property Feature Guide References 3 1 1 Unified Messaging System Overview UM Ports and the UM Group Group Name Specifies the name of the UM group which will be shown on the display of extensions that call the UM group Value Range Max 20 characters PC Programming Manual Refe...

Page 497: ...7 2 PBX Configuration 3 7 2 Group UM Group Unit Settings Extension No Indicates the extension number assigned to the UM port reference only Value Range Max 5 digits consisting of 0 9 PC Programming Manual References 11 7 2 PBX Configuration 3 7 2 Group UM Group Unit Settings Feature Guide References 3 1 1 Unified Messaging System Overview UM Ports and the UM Group PC Programming Manual 497 11 7 2 ...

Page 498: ... Range Max 5 digits consisting of 0 9 Group Name Specifies the name of the PS ring group which will be shown on the display of extensions that call the PS ring group when Incoming Trunk Call Information Display on this screen is set to Called Number Value Range Max 20 characters Incoming Trunk Call Information Display Specifies the information of the incoming trunk call to be shown on the displays...

Page 499: ...nsion Number Specifies the extension number of the PS assigned to the PS Ring Group Value Range Max 5 digits PC Programming Manual References 11 8 PBX Configuration 3 8 Group PS Ring Group 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Extension Name Indicates the name of the PS reference only Value Range Max 20 characters PC Programming Manual References 11 8 PBX Con...

Page 500: ... Specifies whether only the original caller can speak or up to 8 people can speak at the start of a conference group call Value Range Disable The original caller and up to 7 participants can speak at the start of a conference group call Enable Only the original caller can speak at the start of a conference group call Feature Guide References 2 15 1 Conference Group Call Ability to Talk Enables PT ...

Page 501: ... Hands free Answerback is not set for those extensions This setting can be used with PTs Value Range Disable Enable PC Programming Manual References 11 9 PBX Configuration 3 9 Group Conference Group Broadcast Mode Feature Guide References 2 15 1 Conference Group Call PC Programming Manual 501 11 9 PBX Configuration 3 9 Group Conference Group ...

Page 502: ...g see 2 1 6 Extension Number Setting Dial Number Specifies the destination number of each member of the conference group Value Range Max 32 digits consisting of 0 9 Secret and P Pause PC Programming Manual References 11 9 PBX Configuration 3 9 Group Conference Group Feature Guide References 2 15 1 Conference Group Call Extension Name Indicates the name of the extension when an extension number is ...

Page 503: ...Max 20 characters Feature Guide References 5 2 3 Peer to Peer P2P Connection Bandwidth Control Specifies whether to use the bandwidth precedence setting of the P2P group for calling among different P2P groups Value Range Disable Enable Feature Guide References 5 2 3 Peer to Peer P2P Connection PC Programming Manual 503 11 10 PBX Configuration 3 10 Group P2P Group ...

Page 504: ...ailbox for Call to Extension Enables the PBX to send the mailbox number of the called extension to the VPS when a call is redirected to the VM DPT group by Intercept Routing When the VPS receives the mailbox number the VPS answers the call with the appropriate mailbox Value Range Disable Enable PC Programming Manual References 9 22 PBX Configuration 1 1 Configuration Slot Extension Port Property 1...

Page 505: ...ension to the VPS in these situations 1 when a call is transferred to an extension by the Call Transfer without Announcement feature using the Automated Attendant AA service of the VPS and the call is not answered within a programmed time period 2 when the VPS is assigned as the Transfer Recall destination of a certain extension When the VPS receives the mailbox number the VPS answers the call wit...

Page 506: ... 1 Voice Mail VM Group 2 28 3 Voice Mail DPT Digital Integration Group Name Specifies the name of the VM DPT group which will be shown on the display of extensions that call the VM DPT group Value Range Max 20 characters PC Programming Manual References 9 22 PBX Configuration 1 1 Configuration Slot Extension Port Property Feature Guide References 2 28 1 Voice Mail VM Group 2 28 3 Voice Mail DPT Di...

Page 507: ...ice Mail DPT Digital Integration 4 2 5 2 Centralised Voice Mail Group Name Specifies the name of the centralised VM DPT group which will be shown on the display of extensions that call the VM DPT group Value Range Max 20 characters Feature Guide References 2 28 1 Voice Mail VM Group 2 28 3 Voice Mail DPT Digital Integration 4 2 5 2 Centralised Voice Mail PC Programming Manual 507 11 11 2 PBX Confi...

Page 508: ...ber PC Programming Manual References 11 11 2 PBX Configuration 3 11 2 Group VM DPT Group Unit Settings Slot Indicates the slot position reference only Value Range Slot number PC Programming Manual References 11 11 2 PBX Configuration 3 11 2 Group VM DPT Group Unit Settings Port Indicates the port number reference only Value Range Port number PC Programming Manual References 11 11 2 PBX Configurati...

Page 509: ...r assigned to the VM port reference only Value Range Max 5 digits consisting of 0 9 PC Programming Manual References 11 11 2 PBX Configuration 3 11 2 Group VM DPT Group Unit Settings 11 12 2 PBX Configuration 3 12 2 Group VM DTMF Group Group Settings Feature Guide References 2 28 1 Voice Mail VM Group 2 28 3 Voice Mail DPT Digital Integration Extension Name Indicates the name of the extension refe...

Page 510: ...Feature Guide References 2 28 1 Voice Mail VM Group 2 28 3 Voice Mail DPT Digital Integration 510 PC Programming Manual 11 11 2 PBX Configuration 3 11 2 Group VM DPT Group Unit Settings ...

Page 511: ...of 0 9 and P pause VM DTMF Status Signal Busy Tone Specifies the DTMF status signal the PBX sends to the VPS when the called extension is busy Value Range Max 4 digits consisting of 0 9 and P pause VM DTMF Status Signal Reorder Tone Specifies the DTMF status signal the PBX sends to the VPS when the dialled number is invalid Value Range Max 4 digits consisting of 0 9 and P pause VM DTMF Status Sign...

Page 512: ... ports of the VPS are busy Value Range Max 4 digits consisting of 0 9 and P pause VM DTMF Status Signal FWD to Extension Ringback Tone Specifies the DTMF status signal the PBX sends to the VPS when the call has been forwarded to another extension and the PBX is calling the destination extension Value Range Max 4 digits consisting of 0 9 and P pause VM DTMF Command Recording Message Specifies the D...

Page 513: ... for VM Specifies the length of DTMF signals the PBX sends to the VPS Value Range 80 ms 160 ms Timing Inter digit Time Specifies the length of pause time between DTMF signals the PBX sends to the VPS Value Range 80 ms 160 ms Timing Waiting Time before Sending Follow on ID Specifies the length of time that the PBX waits before sending the Follow on ID to the VPS after the VPS has answered a call Va...

Page 514: ...ossible to send no DTMF signal to the VPS Value Range None Answer by Mailbox AA Others Mailbox for Extension Specifies whether the mailboxes use the same numbers as the extensions and incoming call distribution groups or use different numbers as programmed for each extension or incoming call distribution group Value Range Extension Number Programmed Mailbox Number PC Programming Manual References ...

Page 515: ...on number of the VM DTMF group Value Range Max 5 digits consisting of 0 9 Feature Guide References 2 28 1 Voice Mail VM Group Group Name Specifies the name of the VM DTMF group which will be shown on the display of extensions that call the VM DTMF group Value Range Max 20 characters Feature Guide References 2 28 1 Voice Mail VM Group Type Specifies the initial service mode in which the VPS answers...

Page 516: ...ion number assigned to the SLT port that is connected to the VPS Value Range Max 5 digits consisting of 0 9 PC Programming Manual References 11 12 2 PBX Configuration 3 12 2 Group VM DTMF Group Group Settings Feature Guide References 2 28 2 Voice Mail DTMF Integration Extension Name Indicates the name of the extension reference only Value Range Max 20 characters PC Programming Manual References 11...

Page 517: ... PBX Configuration 4 Extension This section serves as reference operating instructions for the Extension menu of the PBX Configuration Menu of the Setup screen of Web Maintenance Console PC Programming Manual 517 ...

Page 518: ...ayed for your reference For details see Common Programming Reference Items in 9 1 PBX Configuration 1 1 Configuration Slot Main Extension Number Specifies the extension number of the extension Value Range Max 5 digits consisting of 0 9 Extension Name Specifies the name of the extension Value Range Max 20 characters Port Type Indicates the extension port type reference only Value Range DPT DPT port...

Page 519: ... CS is connected with its slave port No Connection No telephone is connected UNKNOWN SLT is connected or no telephone is connected to the Super Hybrid or SLT port User Group Specifies the extension user group to which the extension belongs Extension user groups are used to compose tenants call pickup groups and paging groups Value Range 1 32 Feature Guide References 5 1 2 Group 5 1 3 Tenant Servic...

Page 520: ...nsion Personal Identification Number PIN Intercept Destination Extension Number Specifies the extension number of the extension Value Range Max 5 digits consisting of 0 9 Extension Name Specifies the name of the extension Value Range Max 20 characters Intercept Destination When called party does not answer Day Lunch Break Night Specifies the Intercept Routing destination of calls in each time mode...

Page 521: ... Name Specifies the name of the extension Value Range Max 20 characters Intercept No Answer Time Day Lunch Break Night Specifies the length of time until an unanswered call is redirected to the intercept routing destination in each time mode When this setting is set to 0 the system timer is used Value Range 0 240 s PC Programming Manual References 10 3 PBX Configuration 2 3 System Timers Counters ...

Page 522: ...phone Value Range Extension Show the CLIP number specified in CLIP ID CO Show the CLIP number specified in Subscriber Number in 9 26 PBX Configuration 1 1 Configuration Slot Port Property PRI Port PC Programming Manual References 9 26 PBX Configuration 1 1 Configuration Slot Port Property PRI Port CO Setting Subscriber Number 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Setti...

Page 523: ...tification Presentation CLIP COLP UM Extension Number Specifies the extension number of the extension Value Range Max 5 digits consisting of 0 9 Extension Name Specifies the name of the extension Value Range Max 20 characters Two way Recording Specifies whether to enable the two way recording feature for the extension using the Unified Messaging system Value Range Enable Disable Feature Guide Refe...

Page 524: ... Feature Guide References 2 11 11 One numbered Extension Ring Pattern Table Specifies the Ring Tone Pattern Table to be used by the extension Value Range 1 8 PC Programming Manual References 10 8 1 PBX Configuration 2 8 1 System Ring Tone Patterns Call from CO 10 8 2 PBX Configuration 2 8 2 System Ring Tone Patterns Call from DOORPHONE 10 8 3 PBX Configuration 2 8 3 System Ring Tone Patterns Call ...

Page 525: ...sisting of 0 9 and PC Programming Manual References 16 5 PBX Configuration 8 5 ARS Carrier Feature Guide References 2 7 6 Verification Code Entry 2 8 1 Automatic Route Selection ARS Option 2 Extension Number Specifies the extension number of the extension Value Range Max 5 digits consisting of 0 9 Extension Name Specifies the name of the extension Value Range Max 20 characters Manual C Waiting for...

Page 526: ...oing off hook when the Hot Line feature is active Value Range Off On PC Programming Manual References 10 3 PBX Configuration 2 3 System Timers Counters Dial IRNA Recall Tone Dial Hot Line Pickup Dial Start s Feature Guide References 2 6 6 Hot Line Pickup Dial No Specifies the number to be dialled automatically after going off hook when the Hot Line feature is active Value Range Max 32 digits consi...

Page 527: ...Prevents other extension users from picking up calls to your extension Feature Guide References 2 4 3 Call Pickup Executive Override Deny Specifies whether calls can be interrupted by other extensions Value Range Disable Allows other extension users to interrupt an existing call Enable Prevents other extension users from interrupting an existing call Feature Guide References 2 10 2 Executive Busy ...

Page 528: ...nces 14 2 PBX Configuration 6 2 Feature Hotel Charge Feature Guide References 2 7 2 Budget Management Intercom Call by Voice Selects the method of receiving intercom calls When Deny Voice Call is selected the extension will always ring when receiving calls regardless of how the caller wants to make the call Value Range Tone Call Voice Call Deny Voice Call Feature Guide References 2 5 3 Intercom Ca...

Page 529: ...d after going off hook Note that even if a specific PDN button is selected here a call ringing at any PDN button on the extension will be answered when going off hook Value Range No Line No line is selected Select a line by pressing the desired Line Access button to answer a call Ringing Line The longest ringing call is selected PDN The call arriving at any PDN button is selected F 1 F 84 The call...

Page 530: ...e Hands free Monitor through the built in speaker Private Monitor through the handset or the built in speaker after hearing a warning tone Feature Guide References 2 11 1 Hands free Operation 3 1 1 Unified Messaging System Overview Option 5 Extension Number Specifies the extension number of the extension Value Range Max 5 digits consisting of 0 9 Extension Name Specifies the name of the extension ...

Page 531: ... 4 Display Information Key Pad Tone Specifies whether key pad tones are heard when dialling Value Range Off On Automatic Answer for CO Call Enables the extension to answer an incoming trunk call automatically after a certain number of rings without going off hook when Hands free Answerback has been set on the extension This setting is only effective when Forced Automatic Answer on this screen has ...

Page 532: ...g a One touch Dialling button Value Range No Limitation One touch Dial ICM Tone Selects the ring tone for incoming calls arriving at the INTERCOM button or PDN buttons Note that the ring tone specified here is applied to all PDN buttons on an extension Value Range IP PT except KX NT265 KX NT321 1 30 KX NT265 KX NT321 1 8 Even if ring tone 9 30 is selected ring tone 1 is heard Other telephones 1 8 ...

Page 533: ...cter table to be used for entering characters Value Range Table 1 Standard mode Table 2 Option mode Flash Mode during CO Conversation Selects the function of the FLASH RECALL button during a trunk conversation Value Range EFA Terminate Flash Recall Feature Guide References 2 11 6 Flash Recall Terminate 2 11 7 External Feature Access EFA Incoming Call Log Memory Specifies the number of incoming tru...

Page 534: ...o Value Range Automatic Speech Audio Feature Guide References 4 1 2 1 Integrated Services Digital Network ISDN SUMMARY Option 8 Extension Number Specifies the extension number of the extension Value Range Max 5 digits consisting of 0 9 Extension Name Specifies the name of the extension Value Range Max 20 characters Group CW w o Tone Ring after Call Enables an incoming call to an incoming call dist...

Page 535: ...es the use of the Message Waiting Lamp on an SLT extension connected to the extension port Value Range Disable MW Lamp Feature Guide References 2 20 1 Message Waiting Wrap up Timer Specifies the length of time that must pass after completing a call before an extension will accept another call when logged in as a member of an Incoming Call Distribution Group This timer is used when Options Wrap up ...

Page 536: ... Primary Directory Number PDN Secondary Directory Number SDN Extension Built in Communication Assistant Specifies whether to enable or disable the Communication Assistant CA application for each extension Value Range Disable Basic Only Enable PC Programming Manual References 9 2 2 PBX Configuration 1 1 Configuration Slot System Property Site Port Number Built in Communication Assistant Server Mobi...

Page 537: ...racters FWD Mode for Call from CO Indicates the forwarding type of incoming trunk calls reference only Value Range None FWD All FWD Busy FWD N A FWD Busy N A PC Programming Manual References 12 1 2 PBX Configuration 4 1 2 Extension Wired Extension FWD DND Feature Guide References 2 3 2 Call Forwarding FWD FWD Destination for Call from CO Indicates the forwarding destination of incoming trunk calls...

Page 538: ...ncoming intercom calls reference only Value Range Max 32 digits consisting of 0 9 Secret and P Pause PC Programming Manual References 12 1 2 PBX Configuration 4 1 2 Extension Wired Extension FWD DND Feature Guide References 2 3 2 Call Forwarding FWD FWD No Answer Time Specifies the length of time that an incoming call rings at the extension before the call is forwarded Value Range 0 120 s PC Progr...

Page 539: ...side destination via FWD N A or FWD Busy N A Value Range Disable Enable PC Programming Manual References 12 1 2 PBX Configuration 4 1 2 Extension Wired Extension FWD DND Feature Guide References 2 3 2 Call Forwarding FWD PC Programming Manual 539 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings ...

Page 540: ...ntation CLIP COLP Location Entry Number to Generate Specifies the number of locations to be programmed A CLIP number will only be assigned to connected wired extensions even if the number entered here is larger than the total number of wired extensions Value Range 1 total number of connected wired extensions PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension ...

Page 541: ...gs Feature Guide References 4 1 2 2 Calling Connected Line Identification Presentation CLIP COLP Parameter Tail of ID Specifies a suffix number to be applied to all generated CLIP numbers Value Range Max 16 digits consisting of 0 9 and PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Feature Guide References 4 1 2 2 Calling Connected Line...

Page 542: ... Value Range Always All Busy No Answer Busy No Answer Do Not Disturb Off Feature Guide References 2 3 1 Call Forwarding FWD Do Not Disturb DND SUMMARY Forward DND For internal calls Specifies the FWD DND setting for internal calls If Always All Busy No Answer or Busy No Answer is selected the FWD destination field can be set If For both external calls and internal calls is checked this setting bec...

Page 543: ... Specifies the name of the Personal Speed Dialling number to call using the Personal Speed Dialling Directory shown on the extension s display Value Range Max 20 characters Feature Guide References 2 6 4 Speed Dialling Personal System Speed Dialling Personal Number Specifies the number to be dialled by the Personal Speed Dialling number Value Range Max 32 digits consisting of 0 9 T Transfer Secret...

Page 544: ...Type Specifies the feature to be assigned to the flexible button Value Range Not Stored Loop CO Single CO Group CO DSS One touch ICD Group Message Waiting FWD DND Both FWD DND External FWD DND Internal Group Fwd Both Group Fwd External Group Fwd Internal Account Conference Terminate EFA Charge Call Park Call Log Log in Log out Hurry up Wrap up System Alarm Time Service Answer Release TRS Level Cha...

Page 545: ...stribution groups that the extension belongs to Incoming Group A pre specified incoming call distribution group Feature Guide References 2 2 2 7 Log in Log out Parameter Selection for Time Service Selects which time modes are switched manually Value Range All Day Night Lunch Break Day Night Break Day Night Lunch Day Night Feature Guide References 5 1 4 Time Service Parameter Selection for TRS Leve...

Page 546: ... digits consisting of 0 9 Extension Number for ICD Group Specifies the floating extension number of an incoming call distribution group to be accessed Value Range Max 5 digits consisting of 0 9 Extension Number for Message Waiting Specifies the number of an extension or floating extension number of an incoming call distribution group for which messages are checked If this cell is left empty the ex...

Page 547: ...MMARY Extension Number for Call Log Specifies the extension s own number or the floating extension number of an incoming call distribution group for which call log information is displayed If the cell is left empty the extension will display its own call log information Value Range Max 5 digits consisting of 0 9 Extension Number for Log in Log out Specifies the floating extension number of an inco...

Page 548: ...es 2 28 3 Voice Mail DPT Digital Integration 3 1 1 Unified Messaging System Overview Extension Number for Voice Mail Transfer Specifies the floating extension number of the UM VM DTMF DPT group containing the desired mailbox Value Range Max 8 digits consisting of 0 9 Feature Guide References 2 28 2 Voice Mail DTMF Integration 2 28 3 Voice Mail DPT Digital Integration 3 1 1 Unified Messaging System...

Page 549: ...service Value Range Max 32 digits consisting of 0 9 T Transfer Secret P Pause and F Flash Feature Guide References 4 1 2 10 ISDN Service Access by Keypad Protocol Dial for NDSS Specifies the network extension number of the extension to be accessed using Network Direct Station Selection Note that only extension numbers that have been previously registered in 17 4 PBX Configuration 9 4 Private Netwo...

Page 550: ...30 is selected ring tone 2 is heard Optional Parameter Ringing Tone Type Number for Call Park Specifies the number of the parking zone a call is to be parked in when a Call Park button with Parameter Selection for Call Park on this screen set to Specific is pressed Value Range Park 00 Park 99 Feature Guide References 2 13 2 Call Park Ext No of Mailbox for Two way Transfer Specifies the number of t...

Page 551: ...ature Guide References 2 28 3 Voice Mail DPT Digital Integration 3 1 1 Unified Messaging System Overview PC Programming Manual 551 12 1 4 PBX Configuration 4 1 4 Extension Wired Extension Flexible Button ...

Page 552: ...f the extension that will receive the copied settings Multiple extensions can be selected To select all extensions at once click Select All When selecting multiple extensions note that if the source extension has an SDN button the copy operation cannot be performed PC Programming Manual References 12 1 4 PBX Configuration 4 1 4 Extension Wired Extension Flexible Button 552 PC Programming Manual 12...

Page 553: ... from the Extension Number Name list Type Specifies whether to store a dialling number for the one touch access Value Range Not Stored One Touch Feature Guide References 2 21 2 Flexible Buttons Dial Specifies the number to be dialled Value Range Max 32 digits consisting of 0 9 T Transfer Secret P Pause and F Flash Feature Guide References 2 21 2 Flexible Buttons PC Programming Manual 553 12 1 5 PB...

Page 554: ...Network PBX ID 1 Selects whether extension status data is transmitted over the network for the selected extension This setting is automatically set to ON when the feature is used and can only be manually changed from ON to OFF to cancel data transmission Value Range OFF ON PC Programming Manual References 17 1 PBX Configuration 9 1 Private Network TIE Table Feature Guide References 4 2 5 1 Network...

Page 555: ...r of the extension reference only Value Range Max 5 digits consisting of 0 9 Extension Name Indicates the name of the extension reference only Value Range Max 20 characters CLIP 1 8 Specifies up to 8 CLIP IDs for the extension Value Range Max 16 digits consisting of 0 9 and PC Programming Manual 555 12 1 7 PBX Configuration 4 1 7 Extension Wired Extension CLIP ID Table ...

Page 556: ...e Guide Shelf Indicates the shelf position reference only Value Range 1 4 Slot Indicates the slot position reference only Value Range Slot number Port Indicates the port number reference only Value Range Port number Extension number Indicates the extension number reference only Value Range Max 5 digits consisting of 0 9 PC Programming Manual References 9 34 PBX Configuration 1 2 Configuration Port...

Page 557: ...ge Specifies whether to enable the Simplified Voice Message feature Value Range Enable Disable Maximum SVM Log Specifies the maximum number of voice messages not including greeting messages that can be stored for the extension Value Range 1 100 PC Programming Manual 557 12 1 8 PBX Configuration 4 1 8 Extension Wired Extension Simplified Voice Message ...

Page 558: ...er Group for more details Main Extension Number Indicates the extension number of the PS reference only Value Range Max 5 digits consisting of 0 9 PC Programming Manual References 9 34 PBX Configuration 1 2 Configuration Portable Station Extension No Extension Name Specifies the name of the PS Value Range Max 20 characters PC Programming Manual References 9 34 PBX Configuration 1 2 Configuration P...

Page 559: ... PIN of the PBX The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping PINs secret b Selecting complex random PINs that cannot be easily guessed c Changing PINs frequently To change an extension PIN 1 Click Edit under Extension PIN for the extension to change 2 In the window that appears enter the new...

Page 560: ...ime mode for Intercept Routing No Answer and Intercept Routing DND Note that Intercept Routing Busy calls are routed using Intercept Destination When Called Party is Busy below Value Range Max 32 digits consisting of 0 9 Secret and P Pause PC Programming Manual References 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Intercept Destination Intercept Destination When C...

Page 561: ...n Extension Name Intercept No Answer Time Day Lunch Break Night Specifies the length of time until an unanswered call is redirected to the intercept routing destination in each time mode When this setting is set to 0 the system timer is used Value Range 0 240 s PC Programming Manual References 10 3 PBX Configuration 2 3 System Timers Counters Dial IRNA Recall Tone Intercept Routing No Answer IRNA ...

Page 562: ...ng Connected Line Identification Presentation CLIP COLP CLIP on Extension CO Selects the CLIP number to show on the called party s telephone Value Range Extension Show the CLIP number specified in CLIP ID CO Show the CLIP number specified in Subscriber Number in 9 26 PBX Configuration 1 1 Configuration Slot Port Property PRI Port PC Programming Manual References 9 26 PBX Configuration 1 1 Configur...

Page 563: ... Enable Feature Guide References 4 1 2 2 Calling Connected Line Identification Presentation CLIP COLP UM Extension Number Specifies the extension number of the PS reference only Value Range Max 5 digits consisting of 0 9 Extension Name Specifies the name of the PS Value Range Max 20 characters Two way Recording Specifies whether to enable the two way recording feature for the PS using the Unified ...

Page 564: ...g Tone Patterns Call from CO 10 8 2 PBX Configuration 2 8 2 System Ring Tone Patterns Call from DOORPHONE 10 8 3 PBX Configuration 2 8 3 System Ring Tone Patterns Call from Others Feature Guide References 2 1 3 2 Ring Tone Pattern Selection Programmed Mailbox No Specifies the mailbox number of the incoming call distribution group s mailbox for Voice Processing Systems VPS with DTMF Integration Val...

Page 565: ...e Selection ARS Option 2 Extension Number Indicates the extension number of the PS reference only Value Range Max 5 digits consisting of 0 9 PC Programming Manual References 9 34 PBX Configuration 1 2 Configuration Portable Station Extension No Extension Name Specifies the name of the PS Value Range Max 20 characters PC Programming Manual References 9 34 PBX Configuration 1 2 Configuration Portabl...

Page 566: ... Hot Line feature The number specified in Pickup Dial No on this screen is dialled automatically after going off hook when the Hot Line feature is active Value Range Off On PC Programming Manual References 10 3 PBX Configuration 2 3 System Timers Counters Dial IRNA Recall Tone Dial Hot Line Pickup Dial Start s Feature Guide References 2 6 6 Hot Line Pickup Dial No Specifies the number to be dialle...

Page 567: ... Disable Allows other extension users to pick up calls to your PS Enable Prevents other extension users from picking up calls to your PS Feature Guide References 2 4 3 Call Pickup Executive Override Deny Specifies whether calls can be interrupted by other extensions Value Range Disable Allows other extension users to interrupt an existing call Enable Prevents other extension users from interruptin...

Page 568: ...ogramming Manual References 14 2 PBX Configuration 6 2 Feature Hotel Charge Feature Guide References 2 7 2 Budget Management Option 4 Extension Number Indicates the extension number of the PS reference only Value Range Max 5 digits consisting of 0 9 PC Programming Manual References 9 34 PBX Configuration 1 2 Configuration Portable Station Extension No Extension Name Specifies the name of the PS Va...

Page 569: ...a specific PDN button is selected here a call ringing at any PDN button on the extension will be answered when going off hook Value Range No Line No line is selected Select a line by pressing the desired Line Access button to answer a call Ringing Line The longest ringing call is selected PDN The call arriving at any PDN button is selected F 1 F 12 The call arriving at a flexible button F 1 F 12 i...

Page 570: ...ration 1 2 Configuration Portable Station Extension No Extension Name Specifies the name of the PS Value Range Max 20 characters PC Programming Manual References 9 34 PBX Configuration 1 2 Configuration Portable Station Extension Name Display Language Selects the display language of the PS Value Range Language1 Language5 Feature Guide References 2 21 4 Display Information Incoming Call Display Sel...

Page 571: ...able Station Extension No Extension Name Specifies the name of the PS Value Range Max 20 characters PC Programming Manual References 9 34 PBX Configuration 1 2 Configuration Portable Station Extension Name Flexible Button Programming Mode Specifies whether the PS user can modify all flexible buttons without limitation or only the One touch Dialling buttons When the mode is set to One touch Dial th...

Page 572: ...rtable Station Extension No Extension Name Specifies the name of the PS Value Range Max 20 characters PC Programming Manual References 9 34 PBX Configuration 1 2 Configuration Portable Station Extension Name Character Input Mode Selects the character table to be used for entering characters Value Range Table 1 Standard mode Table 2 Option mode Flash Mode during CO Conversation Selects the function...

Page 573: ...100 Feature Guide References 2 6 3 Last Number Redial ISDN Bearer Selects the ISDN bearer mode When Automatic is selected the bearer mode is set automatically depending on the type of the PS Value Range Automatic Speech Audio Feature Guide References 4 1 2 1 Integrated Services Digital Network ISDN SUMMARY Option 8 Extension Number Indicates the extension number of the PS reference only Value Rang...

Page 574: ...is used when Options Wrap up Timer based on is set to Extension in 11 5 3 PBX Configuration 3 5 3 Group Incoming Call Distribution Group Miscellaneous Value Range 0 3000 s PC Programming Manual References 11 5 1 1 PBX Configuration 3 5 1 Group Incoming Call Distribution Group Group Settings Member List Wrap up Timer 11 5 3 PBX Configuration 3 5 3 Group Incoming Call Distribution Group Miscellaneou...

Page 575: ...pplication for each extension Value Range Disable Basic Only Enable PC Programming Manual References 9 2 2 PBX Configuration 1 1 Configuration Slot System Property Site Port Number Built in Communication Assistant Server Mobile Extension Specifies whether to enable or disable mobile extension features with a cellular phone or other outside destination for the extension Value Range Disable Enable F...

Page 576: ...coming trunk calls reference only Value Range None FWD All FWD Busy FWD N A FWD Busy N A PC Programming Manual References 12 2 2 PBX Configuration 4 2 2 Extension Portable Station FWD DND Feature Guide References 2 3 2 Call Forwarding FWD FWD Destination for Call from CO Indicates the forwarding destination of incoming trunk calls reference only Value Range Max 32 digits consisting of 0 9 Secret a...

Page 577: ... Manual References 12 2 2 PBX Configuration 4 2 2 Extension Portable Station FWD DND Feature Guide References 2 3 2 Call Forwarding FWD FWD No Answer Time Specifies the length of time that an incoming call rings at the PS before the call is forwarded Value Range 0 120 s PC Programming Manual References 12 2 2 PBX Configuration 4 2 2 Extension Portable Station FWD DND Feature Guide References 2 3 2...

Page 578: ...erences 12 2 2 PBX Configuration 4 2 2 Extension Portable Station FWD DND Feature Guide References 2 3 2 Call Forwarding FWD 578 PC Programming Manual 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings ...

Page 579: ...sentation CLIP COLP Location Entry Number to Generate Specifies the number of locations to be programmed A CLIP number will only be assigned to registered PS extensions even if the number entered here is larger than the total number of PS extensions Value Range 1 total number of connected PS extensions PC Programming Manual References 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Exten...

Page 580: ...gs Feature Guide References 4 1 2 2 Calling Connected Line Identification Presentation CLIP COLP Parameter Tail of ID Specifies a suffix number to be applied to all generated CLIP numbers Value Range Max 16 digits consisting of 0 9 and PC Programming Manual References 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Feature Guide References 4 1 2 2 Calling Connected Lin...

Page 581: ...lways All Busy No Answer Busy No Answer Do Not Disturb Off Feature Guide References 2 3 1 Call Forwarding FWD Do Not Disturb DND SUMMARY Forward DND For internal calls Specifies the FWD DND setting for internal calls If Always All Busy No Answer or Busy No Answer is selected the FWD destination field can be set If For both external calls and internal calls is checked this setting becomes unavailab...

Page 582: ...erence Terminate EFA Charge Call Park Log in Log out Hurry up Wrap up Time Service TRS Level Change ISDN Service CLIR COLR ISDN Hold Time Service Automatic Manual Two way Record Two way Transfer LCS Voice Mail Transfer NDSS CTI PDN SDN PC Programming Manual References 12 2 3 1 PBX Configuration 4 2 3 Extension Portable Station Flexible Button Flexible button data copy Parameter Selection for Singl...

Page 583: ...s are switched manually Value Range All Day Night Lunch Break Day Night Break Day Night Lunch Day Night Feature Guide References 5 1 4 Time Service Parameter Selection for TRS Level Change Specifies the TRS Barring level to be used temporarily on a certain PS Value Range Level 1 Level 7 Feature Guide References 2 7 1 Toll Restriction TRS Call Barring Barring 2 7 4 Dial Tone Transfer Parameter Sele...

Page 584: ...5 digits consisting of 0 9 Extension Number for ICD Group Specifies the floating extension number of an incoming call distribution group to be accessed Value Range Max 5 digits consisting of 0 9 Extension Number for Message Waiting Specifies the number of an extension or floating extension number of an incoming call distribution group for which messages are checked If this cell is left empty the P...

Page 585: ...b DND SUMMARY Extension Number for Log in Log out Specifies the floating extension number of an incoming call distribution group to log in to or log out from Value Range Max 5 digits consisting of 0 9 Extension Number for Hurry up Specifies the floating extension number of the incoming call distribution group whose longest waiting call will be redirected Manual Queue Redirection Value Range Max 5 ...

Page 586: ... Integration 2 28 3 Voice Mail DPT Digital Integration 3 1 1 Unified Messaging System Overview Extension Number for SDN Specifies the floating extension number of the corresponding owner extension for the SDN button Note that the extension specified here must have a PDN button registered for the SDN button to function Value Range Max 5 digits consisting of 0 9 Feature Guide References 2 9 1 Primar...

Page 587: ... 17 4 PBX Configuration 9 4 Private Network NDSS Key Table can be specified here Value Range Max 16 digits consisting of 0 9 Feature Guide References 4 2 5 1 Network Direct Station Selection NDSS Optional Parameter or Ringing Tone Type Number for Time Service Specifies the Time Table to be used for changing time modes in the Automatic Switching mode Value Range Table 1 Table 8 Feature Guide Refere...

Page 588: ...ple a secretary can record a conversation into the mailbox of a boss If the cell is left empty the extension user must specify the number of an extension each time Value Range Max 5 digits consisting of 0 9 Feature Guide References 2 28 3 Voice Mail DPT Digital Integration 3 1 1 Unified Messaging System Overview 588 PC Programming Manual 12 2 3 PBX Configuration 4 2 3 Extension Portable Station Fl...

Page 589: ...t will receive the copied settings Multiple PSs can be selected To select all PSs at once click Select All When selecting multiple extensions note that if the source extension has an SDN button the copy operation cannot be performed PC Programming Manual References 12 2 3 PBX Configuration 4 2 3 Extension Portable Station Flexible Button PC Programming Manual 589 12 2 3 PBX Configuration 4 2 3 Ext...

Page 590: ...twork PBX ID 1 Selects whether extension status data is transmitted over the network for the selected extension This setting is automatically set to ON when the feature is used and can only be manually changed from ON to OFF to cancel data transmission Value Range OFF ON PC Programming Manual References 17 4 PBX Configuration 9 4 Private Network NDSS Key Table Feature Guide References 4 2 5 1 Netw...

Page 591: ...ension number of the PS reference only Value Range Max 5 digits consisting of 0 9 Extension Name Indicates the name of the PS reference only Value Range Max 20 characters CLIP 1 8 Specifies up to 8 CLIP IDs for the PS Value Range Max 16 digits consisting of 0 9 and PC Programming Manual 591 12 2 5 PBX Configuration 4 2 5 Extension Portable Station CLIP ID Table ...

Page 592: ...tion Portable Station Extension Name Indicates the name of the extension reference only Value Range Max 20 characters PC Programming Manual References 9 34 PBX Configuration 1 2 Configuration Portable Station 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Simplified Voice Message Specifies whether to enable the Simplified Voice Message feature Value Range Enable Disab...

Page 593: ...Value Range 0 100 Feature Guide References 2 16 3 Built in Simplified Voice Message SVM PC Programming Manual 593 12 2 6 PBX Configuration 4 2 6 Extension Portable Station Simplified Voice Message ...

Page 594: ...e extension number of the PT to be used in pair with the DSS Console Note that if one or more SDN buttons have been set at the DSS Console they must be deleted before this setting can be changed Value Range None Max 5 digits consisting of 0 9 Type Specifies the feature to be assigned to the flexible DSS button Value Range Not Stored Loop CO Single CO Group CO DSS One touch ICD Group Message Waitin...

Page 595: ...oming call distribution groups that the paired extension belongs to are logged in to or logged out from Value Range None The incoming call distribution group is selected manually All All incoming call distribution groups that the paired extension belongs to Incoming Group A pre specified incoming call distribution group Feature Guide References 2 2 2 7 Log in Log out Parameter Selection for Time S...

Page 596: ...ing 2 Rings 3 Rings 4 Rings 5 Rings 6 Rings No Ring Feature Guide References 2 9 1 Primary Directory Number PDN Secondary Directory Number SDN Extension Extension Number for DSS Specifies the number of an extension to be accessed Value Range Max 5 digits consisting of 0 9 Extension Number for ICD Group Specifies the floating extension number of an incoming call distribution group to be accessed Va...

Page 597: ...ension Number for Group Fwd Internal Specifies the floating extension number of an incoming call distribution group for which intercom calls are forwarded Value Range Max 5 digits consisting of 0 9 Feature Guide References 2 3 Call Forwarding FWD Do Not Disturb DND Features Extension Number for Call Log Specifies the paired extension s number or the floating extension number of an incoming call di...

Page 598: ...DPT Digital Integration 3 1 1 Unified Messaging System Overview Extension Number for Two way Transfer Specifies the floating extension number of the UM VM DPT group containing the desired mailbox Value Range Max 5 digits consisting of 0 9 Feature Guide References 2 28 3 Voice Mail DPT Digital Integration 3 1 1 Unified Messaging System Overview Extension Number for Voice Mail Transfer Specifies the...

Page 599: ...ge Max 32 digits consisting of 0 9 T Transfer Secret P Pause and F Flash Feature Guide References 2 6 2 One touch Dialling Dial for ISDN Service Specifies the number required to access the telephone company s ISDN service Value Range Max 32 digits consisting of 0 9 T Transfer Secret P Pause and F Flash Feature Guide References 4 1 2 10 ISDN Service Access by Keypad Protocol Dial for NDSS Specifies...

Page 600: ...ring tone 2 is heard Optional Parameter Ringing Tone Type Number for Call Park Specifies the number of the parking zone a call is to be parked in when a Call Park button with Parameter Selection for Call Park on this screen set to Specific is pressed Value Range 0 99 Feature Guide References 2 13 2 Call Park Ext No of Mailbox for Two way Transfer Specifies the number of the extension whose mailbox...

Page 601: ...n list then click Copy to Destination DSS Console Select the number of the DSS Console and paired extension Multiple DSS Consoles can be selected To select all DSS Consoles at once click Select All When selecting multiple extensions note that if the source extension has an SDN button the copy operation cannot be performed PC Programming Manual References 12 3 PBX Configuration 4 3 Extension DSS Co...

Page 602: ...602 PC Programming Manual 12 3 1 PBX Configuration 4 3 Extension DSS Console DSS key data copy ...

Page 603: ...onfiguration 5 Optional Device This section serves as reference operating instructions for the Optional Device menu of the PBX Configuration menu of the Setup screen of Web Maintenance Console PC Programming Manual 603 ...

Page 604: ...oorphone number Feature Guide References 2 18 1 Doorphone Call Name Specifies the doorphone name Value Range Max 20 characters Feature Guide References 2 18 1 Doorphone Call Destination Day Lunch Break Night Specifies the destination number of doorphone calls for each port in each time mode Value Range Max 32 digits consisting of 0 9 Secret and P Pause PC Programming Manual References 10 4 PBX Con...

Page 605: ... References 2 1 2 2 Internal Call Block 2 18 1 Doorphone Call Service Group Number Specifies the Service Group number sent to the Unified Messaging system when the incoming call destination is the floating extension number of a UM group The Service Group number is used to allow the Unified Messaging system to send the applicable greeting message to the caller Value Range None 1 64 Feature Guide Re...

Page 606: ...Value Range 1 48 606 PC Programming Manual 13 1 PBX Configuration 5 1 Optional Device Doorphone ...

Page 607: ... Floating Extension Number Specifies the floating extension number of the external pager Value Range Max 5 digits consisting of 0 9 Feature Guide References 2 17 1 Paging 2 17 2 Trunk Answer From Any Station TAFAS 2 30 1 Background Music BGM Name Specifies the name of the external pager Value Range Max 20 characters Feature Guide References 2 17 1 Paging 2 17 2 Trunk Answer From Any Station TAFAS ...

Page 608: ...rcom calls and TIE line calls without PBX code can be made TIE line calls with PBX code and trunk calls are restricted All All calls are restricted Feature Guide References 2 7 5 Walking COS 2 7 6 Verification Code Entry DISA Security Remote Walking COS through DISA without PIN Activation Key Required Enables registered caller ID numbers to be automatically recognised as PBX extensions when callin...

Page 609: ...ce Voice Message DISA System Option 1 CO CO with DISA Fwd Transfer to Public CO CO CO with DISA DISA to Private Network Specifies whether the DISA port is released when a trunk to private trunk call using DISA is established To enable this setting CO CO with DISA Fwd Transfer to Private Network on this screen should be set to Enable Setting this to Disable will free up DISA ports faster but preven...

Page 610: ...Transfer by DTMF Activation Key Required Specifies whether an outside party such as a cellular phone can transfer a trunk call to an extension within the PBX by dialling extension number Value Range Disable is ignored if dialled Enable as Flash The current trunk call will be placed on hold then transferred to the extension whose number is entered CO CO with DISA Return to DISA Top Menu by DTMF Ena...

Page 611: ...from the telephone company before recognising it as a tone off When no tone is detected within the time set here the PBX recognises it as a tone off Note that this option can only be set when DISA Cyclic Tone Detection on this screen is set to Option Value Range 10 n n 11 400 ms DISA Cyclic Tone Option Repeating Times of ON OFF for Detection Specifies the number of times the tone pattern a set of ...

Page 612: ...Feature Guide References 2 24 4 Timed Reminder 612 PC Programming Manual 13 3 1 PBX Configuration 5 3 1 Optional Device Voice Message DISA System ...

Page 613: ...stem Access DISA 5 5 8 Floating Extension Name Specifies the name of the OGM Value Range Max 20 characters Feature Guide References 2 30 2 Outgoing Message OGM 2 16 1 Direct Inward System Access DISA 1 Digit AA Destination Extension Number Dial 0 9 Specifies the destination for each DISA Automated Attendant AA number After listening to an OGM the caller can be directed to the destination by dialli...

Page 614: ...rences 2 16 1 Direct Inward System Access DISA Fax Extension Specifies the extension number to which to transfer a call when a fax signal is detected Value Range Max 5 digits consisting of 0 9 Feature Guide References 2 16 2 Automatic Fax Transfer 614 PC Programming Manual 13 3 2 PBX Configuration 5 3 2 Optional Device Voice Message DISA Message ...

Page 615: ...ences 2 16 3 Built in Simplified Voice Message SVM Remote Access Selects whether the Walking COS feature can be used while listening to a greeting message from the SVM feature Using Walking COS a user can access his or her message box remotely Value Range Disable Enable PC Programming Manual References 12 1 8 PBX Configuration 4 1 8 Extension Wired Extension Simplified Voice Message 12 2 6 PBX Con...

Page 616: ...e PBX waits for a cyclic tone to be sent from the telephone company before recognising it as a tone off When no tone is detected within the time set here the PBX recognises it as a tone off Value Range 20 x n n 6 200 ms PC Programming Manual References 9 1 PBX Configuration 1 1 Configuration Slot Feature Guide References 2 16 3 Built in Simplified Voice Message SVM SVM Cyclic Tone Option Repeating...

Page 617: ...g DTMF signal detection from the SLT If Enable is selected you need to dial before dialling Value Range Enable Disable Feature Guide References 2 16 3 Built in Simplified Voice Message SVM PC Programming Manual 617 13 3 3 PBX Configuration 5 3 3 Option Device Voice Message SVM ...

Page 618: ...guration Slot External Relay No Indicates the number of the external relay reference only Value Range 1 8 Feature Guide References 2 18 4 External Relay Control Name Specifies the relay name Value Range Max 20 characters Feature Guide References 2 18 4 External Relay Control Relay Activate Time Specifies the length of time that the relay stays on when activated Value Range 1 7 s Feature Guide Refe...

Page 619: ...7 1 System Class of Service COS Settings Optional Device Other Extensions External Relay Access Feature Guide References 2 1 2 2 Internal Call Block 2 18 4 External Relay Control PC Programming Manual 619 13 4 PBX Configuration 5 4 Optional Device External Relay ...

Page 620: ...ce only Value Range 1 8 Feature Guide References 2 18 3 External Sensor Name Specifies the sensor name Value Range Max 20 characters Feature Guide References 2 18 3 External Sensor Destination Day Lunch Break Night Specifies the destination number of sensor calls for each port in each time mode Value Range Max 32 digits consisting of 0 9 Secret and P Pause Feature Guide References 2 18 3 External ...

Page 621: ...Tenant Service Sensor Alarm Email Address Specifies the e mail address that will receive a notification when the sensor detects an alarm Value Range Max 128 characters Feature Guide References 2 18 3 External Sensor 5 1 3 Tenant Service Sensor Alarm Email Comment Specifies comments in the e mail received when the sensor detects an alarm Value Range Max 256 characters Feature Guide References 2 18 ...

Page 622: ...622 PC Programming Manual 13 5 PBX Configuration 5 5 Optional Device External Sensor ...

Page 623: ...14 PBX Configuration 6 Feature This section serves as reference operating instructions for the Feature menu of the PBX Configuration menu of the Setup screen of Web Maintenance Console PC Programming Manual 623 ...

Page 624: ...c System Speed Dialling Table or the additional table depends on the setting of System Speed Dial in 14 6 PBX Configuration 6 6 Feature Tenant Value Range System the standard table Expansion for Tenant 1 8 additional tables PC Programming Manual References 14 6 PBX Configuration 6 6 Feature Tenant System Speed Dial Feature Guide References 2 6 4 Speed Dialling Personal System 2 19 1 Caller ID 5 1 ...

Page 625: ...r Telephone Number in order for the call to be routed correctly Value Range Max 5 digits consisting of 0 9 PC Programming Manual References 18 2 PBX Configuration 10 2 CO Incoming Call DIL Table Port Settings CLI for DIL CLI Ring for DIL Day Lunch Break Night 18 3 PBX Configuration 10 3 CO Incoming Call DDI DID Table CLI Ring for DDI DID Day Lunch Break Night Feature Guide References 2 1 1 4 Calli...

Page 626: ...k in and check out data is output on SMDR Value Range No Print Print PC Programming Manual References 19 1 PBX Configuration 11 1 Maintenance Main Feature Guide References 2 22 1 1 Station Message Detail Recording SMDR 2 23 2 Room Status Control SMDR for External Hotel Application 1 Timed Reminder Wake up Call Selects whether Timed Reminder data is output on SMDR Value Range No Print Print PC Prog...

Page 627: ... 2 Printing Message Timed Reminder Message for SIP MLT Standard SIP Phone Message Specifies the message displayed on a SIP MLT or Standard SIP Phone LCD screen for the Timed Reminder feature Value Range Max 20 characters Feature Guide References 2 24 4 Timed Reminder Bill Checkout Billing Billing for Guest Activates call billing features for the PBX Value Range OFF ON PC Programming Manual Referen...

Page 628: ...harge item 3 as shown on the display of the hotel operator extension when entering room charges Value Range Max 12 characters Feature Guide References 2 23 3 Call Billing for Guest Room Checkout Billing Bill SMDR for Telephone Specifies the name of charge item 1 as printed on the guest bill Value Range Max 12 characters Feature Guide References 2 23 3 Call Billing for Guest Room Checkout Billing B...

Page 629: ...ut using the Call Billing feature Value Range Language 1 Language 5 Feature Guide References 2 23 3 Call Billing for Guest Room SMDR for External Hotel Application Header 1 3 Specifies the text printed at the top of the guest bill Value Range Max 80 characters Feature Guide References 2 23 3 Call Billing for Guest Room SMDR for External Hotel Application Footer 1 3 Specifies the text printed at th...

Page 630: ...t Room Margin Tax Tax Rate for Minibar Specifies the percentage tax rate to be used when calculating guest charges for charge item 2 Value Range 0 00 99 99 Feature Guide References 2 23 3 Call Billing for Guest Room Margin Tax Tax Rate for Others Specifies the percentage tax rate to be used when calculating guest charges for charge item 3 Value Range 0 00 99 99 Feature Guide References 2 23 3 Call...

Page 631: ...3 Charge Limit 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Option 3 Charge Limit 14 3 PBX Configuration 6 3 Feature Verification Code Budget Management Feature Guide References 2 21 4 Display Information 2 22 1 1 Station Message Detail Recording SMDR 2 22 3 Call Charge Services 2 23 3 Call Billing for Guest Room Charge Options Currency Display Position Specifies wh...

Page 632: ...uration 4 2 1 Extension Portable Station Extension Settings Option 3 Charge Limit Feature Guide References 2 7 2 Budget Management Charge Options Meter Start on Answer Detection Enables the PBX to start counting the call charge when the answer signal from the telephone company is detected Value Range Disable Enable PC Programming Manual References 12 1 1 PBX Configuration 4 1 1 Extension Wired Ext...

Page 633: ...the verification code Value Range Max 20 characters Feature Guide References 2 7 6 Verification Code Entry Verification Code PIN Specifies the PIN to be entered when making a trunk call with the verification code CAUTION There is a risk that fraudulent telephone calls will be made if a third party discovers a personal identification number PIN verification code PIN or extension PIN of the PBX The ...

Page 634: ...accounting and billing purposes Value Range Max 10 digits consisting of 0 9 and PC Programming Manual References 16 5 PBX Configuration 8 5 ARS Carrier Feature Guide References 2 8 1 Automatic Route Selection ARS Budget Management Specifies the limit of the call charge that will be counted on the verification code The number of decimal places that can be specified here depends on the value set in ...

Page 635: ...Tone Waiting codes can be programmed 20 codes are displayed at a time To display other sets of codes click the applicable tab Second Dial Tone Waiting Code Specifies the Second Dial Tone Waiting code Value Range Max 4 digits consisting of 0 9 and Feature Guide References 2 5 4 7 Pause Insertion Pause Repeating Counter Specifies the number of pauses to be inserted when waiting for the second dial t...

Page 636: ...anging a message here will create a difference between the displayed message and the UM s pre recorded greeting that corresponds to the absent message To use both features in synchronisation you must record a corresponding greeting for each absent message changed For details about changing UM system prompts see 7 9 Utility UM System Prompts Customisation Absent Message Specifies the message for di...

Page 637: ...tension Number Specifies the extension number or the floating extension number of an incoming call distribution group to be designated as the tenant operator When this parameter is left unspecified the PBX operator serves as the tenant operator Value Range Max 5 digits consisting of 0 9 PC Programming Manual References 10 2 PBX Configuration 2 2 System Operator BGM Feature Guide References 5 1 3 T...

Page 638: ...peed dialling numbers are used PC Programming Manual References 14 1 PBX Configuration 6 1 Feature System Speed Dial Feature Guide References 2 6 4 Speed Dialling Personal System 5 1 3 Tenant Service Extension Directory Specifies whether the display for the Speed Dialling numbers is for the entire system or only for the extensions of the tenant group that the extension belongs to Value Range Syste...

Page 639: ...ion 15 PBX Configuration 7 TRS This section serves as reference operating instructions for the TRS menu of the PBX Configuration menu of the Setup screen of Web Maintenance Console PC Programming Manual 639 ...

Page 640: ...de If the leading digits of the dialled number are not found in the applicable Denied Code tables the call is made A maximum of 100 denied codes can be programmed for each level 20 codes are displayed at a time To display other sets of codes click the applicable tab Level 2 Level 6 Specifies the leading digits of toll restricted numbers for each level Value Range Max 16 digits consisting of 0 9 an...

Page 641: ...ed Code tables is checked against the applicable Exception Code tables and if a match is found the call is made A maximum of 100 exception codes can be programmed for each level 20 codes are displayed at a time To display other sets of codes click the applicable tab Level 2 Level 6 Specifies the leading digits of the numbers to be exempted from toll restriction call barring for each level Value Ra...

Page 642: ... number only If a Special Carrier Access Code is found in the dialled number TRS Barring will look only at the following digits A maximum of 100 Special Carrier Access Codes can be programmed Special Carrier Access Code Specifies a Special Carrier Access Code Special Carrier Access Codes and Host PBX Access codes should be unique Value Range Max 16 digits consisting of 0 9 and Feature Guide Refere...

Page 643: ... Forced mode and Extension Dial Lock are disregarded A maximum of 10 emergency numbers can be programmed Emergency Number Specifies the numbers used for making emergency calls It is not necessary to start the emergency number with a Trunk Access number Value Range Max 32 digits consisting of 0 9 T Transfer P Pause and F Flash Feature Guide References 2 5 4 2 Emergency Call PC Programming Manual 64...

Page 644: ...k for Dial Enables a TRS Barring check for the user dialled and This is useful in preventing unauthorised calls which could possibly be made through certain telephone company exchanges Value Range No Check Check Feature Guide References 2 7 1 Toll Restriction TRS Call Barring Barring Mode when Dial Time out before TRS Check Selects whether a trunk is disconnected if the TRS Barring check has not b...

Page 645: ...triction TRS Call Barring Barring 2 11 7 External Feature Access EFA TRS Table Mode for Level N N 2_6 Selects the method of TRS Barring to be used for restricting calls The level of TRS Barring is determined by the telephone codes set in the Denied Code Tables and Exception Code Tables Value Range Deny Table 2_N Except Table N_6 The Denied Code Tables for the higher levels are applied to all level...

Page 646: ...646 PC Programming Manual 15 5 PBX Configuration 7 5 TRS Miscellaneous ...

Page 647: ...ion 16 PBX Configuration 8 ARS This section serves as reference operating instructions for the ARS menu of the PBX Configuration menu of the Setup screen of Web Maintenance Console PC Programming Manual 647 ...

Page 648: ...Line Access method On for Any CO Access Operation ARS operates when an extension user makes a call using Idle Line Access Trunk Access or S CO Line Access method Feature Guide References 2 5 5 3 Trunk Access 2 8 1 Automatic Route Selection ARS Mode When Any Carrier is not programmed for the Dial Selects what happens when the dialled number is not found in Leading Number in 16 2 PBX Configuration 8...

Page 649: ...mber of digits of the user dialled number excluding the leading number 100 leading numbers are displayed at a time To display other sets of leading numbers click the applicable tab Leading Number Specifies the leading number Value Range Max 16 digits consisting of 0 9 and X Feature Guide References 2 8 1 Automatic Route Selection ARS Additional Number of Digits Specifies the additional remaining n...

Page 650: ...le can have its own time blocks Select the desired Routing Plan Table number from the Routing Plan list To adjust the currently displayed Routing Plan click and drag the divisions between two time periods To programme the time blocks of the currently displayed Routing Plan including adding or deleting time blocks click Time Setting 650 PC Programming Manual 16 3 PBX Configuration 8 3 ARS Routing P...

Page 651: ...le Feature Guide References 2 8 1 Automatic Route Selection ARS Time A D Hour Minute Specifies the start time for each time block Note Time A must be the earliest block in the day and the following blocks must be set in chronological order Correct programming example Time A 8 00 Time B 17 00 Time C 21 00 Incorrect programming example Time A 8 00 Time B 13 00 Time C 11 30 Time D 17 00 Value Range 0...

Page 652: ...elect the desired Routing Plan Table number from the Routing Plan list Select the desired day of the week by clicking the applicable tab Time A Time D Specifies the carrier to be given priority for each time zone Value Range None 1 48 Feature Guide References 2 8 1 Automatic Route Selection ARS 652 PC Programming Manual 16 4 PBX Configuration 8 4 ARS Routing Plan Priority ...

Page 653: ...ture Guide References 2 8 1 Automatic Route Selection ARS Modify Command Specifies the commands to modify the user dialled number to access the carrier For details of each command see the Feature Guide Value Range Max 16 characters consisting of 0 9 C P A G I and H Feature Guide References 2 8 1 Automatic Route Selection ARS CLIP Table No Sets the CLIP numbers established for each extension wired ...

Page 654: ...up is seized in the order of priority 1 to priority 4 Value Range None 1 64 Feature Guide References 2 8 1 Automatic Route Selection ARS TRG 01 TRG 64 Selects the trunk groups that connect to the carrier TRG 01 TRG 64 Enables each trunk group for each carrier If a cell is highlighted in blue that trunk group is enabled for use with that carrier Value Range OFF white ON blue Feature Guide Reference...

Page 655: ...fies the Authorisation code of each carrier for each tenant Value Range Max 16 digits consisting of 0 9 and Feature Guide References 2 8 1 Automatic Route Selection ARS 5 1 3 Tenant Service PC Programming Manual 655 16 5 PBX Configuration 8 5 ARS Carrier ...

Page 656: ...Configuration 8 1 ARS System Setting is on A maximum of 200 different leading number exceptions can be programmed 20 leading number exception entries are displayed on the screen at a time To display other sets click the applicable tab Leading Number Exception Specifies the leading number exception Value Range Max 16 digits consisting of 0 9 and X Feature Guide References 2 8 1 Automatic Route Sele...

Page 657: ...5 ARS Carrier 8 trunk groups are displayed on the screen at a time To display other groups click the applicable tab TRG TRG 01 TRG 64 Specifies the Authorisation code of each carrier for each trunk group Value Range Max 10 digits consisting of 0 9 and PC Programming Manual References 16 5 PBX Configuration 8 5 ARS Carrier Carrier Modify Command Feature Guide References 2 8 1 Automatic Route Select...

Page 658: ...658 PC Programming Manual 16 7 PBX Configuration 8 7 ARS Authorisation Code for TRG ...

Page 659: ...onfiguration 9 Private Network This section serves as reference operating instructions for the Private Network menu of the PBX Configuration menu of the Setup screen of Web Maintenance Console PC Programming Manual 659 ...

Page 660: ...t a time To display other priority sets click the applicable tab Using a private network up to 8 PBXs can share one voice mail system centralised VM connected to another PBX This can provide voice mail for extensions attached to any of the PBXs in the network Own PBX Code Specifies the PBX code of the local PBX when using PBX Code Method numbering on a TIE line network If this cell is left empty t...

Page 661: ...Number Specifies the leading number for other PBX extension numbers or the PBX code of other PBXs in the TIE line network Value Range Max 3 digits consisting of 0 9 and Feature Guide References 4 2 5 QSIG Enhanced Features Enhanced QSIG Call Information Activation Key Required Enables Network Message Waiting information to be sent from the PBX to which the voice mail system is attached to extensio...

Page 662: ...cause network data transmission problems Changing this value in On line mode will automatically clear any NDSS Link Data Value Range 0 The PBX retransmits BLF data sent by other PBXs 1 The PBX receives BLF data sent by other PBXs 2 8 The PBX transmits BLF data over the network Feature Guide References 4 2 5 1 Network Direct Station Selection NDSS Network Data Transmission for Centralised Operator ...

Page 663: ...1 Network Direct Station Selection NDSS Network Data Transmission for Centralised Operator Feature Data Broadcasting Interval Timer Specifies the frequency of BLF data transmission The PBX will send data over the network periodically according to the interval specified here Value Range 100 n n 0 30 ms Feature Guide References 4 2 5 1 Network Direct Station Selection NDSS Network MSW Data Transmiss...

Page 664: ...re Data Re transmission Repeat Timer Specifies the length of time between repeated re transmission of network message waiting notifications Value Range 10 240 s PC Programming Manual References 17 1 PBX Configuration 9 1 Private Network TIE Table Enhanced QSIG Call Information Activation Key Required Feature Guide References 4 2 5 2 Centralised Voice Mail 664 PC Programming Manual 17 2 PBX Configu...

Page 665: ...rk Data Transmission Any extension at the monitor PBX can be specified here Value Range Max 16 digits consisting of 0 9 and PC Programming Manual References 17 2 PBX Configuration 9 2 Private Network Network Data Transmission Network Data Transmission for Centralised Operator Feature Network PBX ID Feature Guide References 4 2 5 1 Network Direct Station Selection NDSS IP GW Card Slot No to notify ...

Page 666: ...r input here can use either Extension Number Method or PBX Code Method Value Range Max 16 digits consisting of 0 9 and Feature Guide References 4 1 Public Network Features 4 2 1 TIE Line Service 4 2 5 1 Network Direct Station Selection NDSS Network Extension Name for Programming Reference Specifies the name of the network extension This name is only shown here not on the displays of extensions Val...

Page 667: ...Feature Guide References 4 2 5 1 Network Direct Station Selection NDSS PC Programming Manual 667 17 4 PBX Configuration 9 4 Private Network NDSS Key Table ...

Page 668: ...BX reference only Value Range Unit No Floating Extension No TIE Specifies the floating extension number of the centralised UM or VM VPS group This floating extension number must start with the number used to access a TIE line or the extensions of another PBX Value Range Max 8 digits consisting of 0 9 Group Name 20 characters Specifies the name of the centralised UM or VM VPS group which will be sh...

Page 669: ...figuration 10 CO Incoming Call This section serves as reference operating instructions for the CO Incoming Call menu of the PBX Configuration menu of the Setup screen of Web Maintenance Console PC Programming Manual 669 ...

Page 670: ...k is connected reference only Value Range Card type CO Name Specifies the trunk name which is shown on the extension s display when receiving a call from the trunk Value Range Max 20 characters Feature Guide References 2 21 4 Display Information Trunk Group Number Specifies the trunk group number to which the trunk belongs When a V IPGW card is installed the value is automatically set to 7 for the...

Page 671: ...lick Destination Setting see 2 1 6 Extension Number Setting The Shelf Slot and Port for each item are displayed for your reference For details see Common Programming Reference Items in 9 1 PBX Configuration 1 1 Configuration Slot Card Type Indicates the trunk card type reference only Value Range Card type Feature Guide References 2 1 1 1 Incoming Trunk Call Features SUMMARY Trunk Property Indicate...

Page 672: ...tributed depending on the time of day Value Range 1 8 Feature Guide References 2 1 1 2 Direct In Line DIL 5 1 3 Tenant Service 5 1 4 Time Service UM Service Group No Specifies the Service Group number sent to the Unified Messaging system when the incoming call destination is the floating extension number of a UM group The Service Group number is used to allow the Unified Messaging system to send t...

Page 673: ...reference For details see Common Programming Reference Items in 9 1 PBX Configuration 1 1 Configuration Slot Card Type Indicates the trunk card type reference only Value Range Card type Feature Guide References 2 1 1 1 Incoming Trunk Call Features SUMMARY Trunk Property Indicates the networking type of each trunk reference only Value Range Public Private TIE VPN Feature Guide References 2 1 1 1 In...

Page 674: ...erence For details see Common Programming Reference Items in 9 1 PBX Configuration 1 1 Configuration Slot Card Type Indicates the trunk card type reference only Value Range Card type Feature Guide References 2 1 1 1 Incoming Trunk Call Features SUMMARY Trunk Property Indicates the networking type of each trunk reference only Value Range Public Private TIE VPN Feature Guide References 2 1 1 1 Incom...

Page 675: ...DI DID distribution or for TIE line service Value Range 0 15 Feature Guide References 2 1 1 3 Direct Inward Dialling DID Direct Dialling In DDI 4 2 1 TIE Line Service DDI DID TIE Additional Dial Specifies the number to be added to the incoming called number in the place of the removed digits for DDI DID distribution or for TIE line service Value Range Max 8 digits consisting of 0 9 and Feature Gui...

Page 676: ...inations in each time mode day lunch break night for a set of locations in series at once by clicking Automatic Registration or to programme DDI DID names for a set of locations in series at once by clicking Name Generate DDI DID Number Specifies the DDI DID number Value Range Max 32 digits consisting of 0 9 and PC Programming Manual References 18 3 1 PBX Configuration 10 3 CO Incoming Call DDI DI...

Page 677: ...t Dialling In DDI UM Service Group No Specifies the Service Group number sent to the Unified Messaging system when the incoming call destination is the floating extension number of a UM group The Service Group number is used to allow the Unified Messaging system to send the applicable greeting message to the caller Value Range None 1 64 Feature Guide References 2 1 1 3 Direct Inward Dialling DID D...

Page 678: ...sable Enable PC Programming Manual References 14 1 PBX Configuration 6 1 Feature System Speed Dial Feature Guide References 2 1 1 3 Direct Inward Dialling DID Direct Dialling In DDI 2 1 1 4 Calling Line Identification CLI Distribution 678 PC Programming Manual 18 3 PBX Configuration 10 3 CO Incoming Call DDI DID Table ...

Page 679: ...he DID number of the first location to be programmed DDI DID numbers for subsequent locations will be generated automatically by adding one to the value of the previous location Value Range Max 32 digits consisting of 0 9 PC Programming Manual References 18 3 PBX Configuration 10 3 CO Incoming Call DDI DID Table Feature Guide References 2 1 1 3 Direct Inward Dialling DID Direct Dialling In DDI Num...

Page 680: ...ime mode is not clicked the destination numbers for subsequent locations will be generated automatically by adding one to the value of the previous location for that time mode Value Range Max 5 digits consisting of 0 9 PC Programming Manual References 18 3 PBX Configuration 10 3 CO Incoming Call DDI DID Table Feature Guide References 2 1 1 3 Direct Inward Dialling DID Direct Dialling In DDI 680 PC...

Page 681: ...Direct Dialling In DDI Number to Generate Specifies the number of locations to be programmed Value Range 1 1000 PC Programming Manual References 18 3 PBX Configuration 10 3 CO Incoming Call DDI DID Table Feature Guide References 2 1 1 3 Direct Inward Dialling DID Direct Dialling In DDI No of Digits to Delete Specifies the number of digits to be deleted from the start of a DDI DID number when using...

Page 682: ...3 Direct Inward Dialling DID Direct Dialling In DDI Name Suffix Specifies the text to be included at the end of each DDI DID name Value Range Max 20 characters PC Programming Manual References 18 3 PBX Configuration 10 3 CO Incoming Call DDI DID Table Feature Guide References 2 1 1 3 Direct Inward Dialling DID Direct Dialling In DDI 682 PC Programming Manual 18 3 2 PBX Configuration 10 3 CO Incomi...

Page 683: ...ature Guide References 2 1 1 5 Intercept Routing 2 3 3 Do Not Disturb DND Intercept Routing to Operator No Destination Destination is not programmed Enables the Intercept Routing No Destination feature to activate when there is no destination for the call Value Range Disable Reorder Tone Sends a reorder tone to the caller However a call through an LCOT card will ring at the original destination wh...

Page 684: ...684 PC Programming Manual 18 4 PBX Configuration 10 5 CO Incoming Call Miscellaneous ...

Page 685: ...X Configuration 11 Maintenance This section serves as reference operating instructions for the Maintenance menu of the PBX Configuration menu of the Setup screen of Web Maintenance Console PC Programming Manual 685 ...

Page 686: ...ed to output the SMDR data Value Range None LAN TELNET Feature Guide References 2 22 1 1 Station Message Detail Recording SMDR SMDR Format Page Length Number of Lines Specifies the number of lines on a page of output paper Match the SMDR output to the paper size being used in the printer Value Range No Print 4 99 Feature Guide References 2 22 1 1 Station Message Detail Recording SMDR SMDR Format B...

Page 687: ...ation Outgoing Call Specifies whether the dialled digits of outgoing trunk calls are printed Class of Service COS programming determines the printable records Value Range No Print Print PC Programming Manual References 10 7 1 PBX Configuration 2 7 1 System Class of Service COS Settings CO SMDR Outgoing CO Call Printout SMDR Feature Guide References 2 22 1 1 Station Message Detail Recording SMDR Pr...

Page 688: ...eature Guide References 2 2 2 7 Log in Log out 2 22 1 1 Station Message Detail Recording SMDR Print Information Hotel Room Status Selects whether check in and check out data is output on SMDR Value Range No Print Print PC Programming Manual References 14 2 PBX Configuration 6 2 Feature Hotel Charge Feature Guide References 2 22 1 1 Station Message Detail Recording SMDR 2 23 2 Room Status Control P...

Page 689: ...e Value Range Dial before ARS Modification The user dialled number Dial after ARS Modification The ARS modified number Feature Guide References 2 5 4 8 Host PBX Access Code Access Code to the Telephone Company from a Host PBX 2 8 Automatic Route Selection ARS Features 2 22 1 1 Station Message Detail Recording SMDR Option Caller ID Number Name Selects the printing format of caller identifications f...

Page 690: ...enable this setting Print Information Outgoing Call on the SMDR tab should be set to Print Value Range Print Dialled Number Disables private dialling all dialled numbers are shown on SMDR No Print No dialled number will be shown on SMDR Print X Print XX Print XXX Print XXXX The selected number of digits at the end of dialled telephone numbers and any additional digits dialled after connection are ...

Page 691: ...nfiguration 3 1 3 Group Trunk Group Caller ID Modification Feature Guide References 2 22 1 1 Station Message Detail Recording SMDR Emergency Call Notification Specifies if an emergency call is recorded on SMDR only when the call is completed or when the call is initially dialled as well Value Range End of Call Start and End of Call Feature Guide References 2 22 1 1 Station Message Detail Recording...

Page 692: ...1 Extension 2 Specifies the extension numbers of PTs that will be notified by the PBX about local alarms When the PBX detects a PBX error the System Alarm button on the PT turns on red When this button is pressed the display will show the error number and the button light will turn off automatically Value Range Max 5 digits consisting of 0 9 Feature Guide References 5 6 4 Local Alarm Information D...

Page 693: ...Port Busy Detection Busy Threshold Time Enables error information to be logged in the PBX if UM ports were all busy time specified in Detection Busy Threshold Time This item is recorded by Syslog If this Log is frequently recorded in your customer it indicates insufficiency of UM port Recommend to purchase Activation Keys for expand UM port Value Range 3 300 sec PC Programming Manual References 7 ...

Page 694: ...PC Programming Manual References 17 1 PBX Configuration 9 1 Private Network TIE Table Enhanced QSIG Call Information Activation Key Required Feature Guide References 4 2 5 2 Centralised Voice Mail Remote Remote Analogue Remote Modem Floating Extension Number Specifies the floating extension number for analogue remote maintenance To enable this setting an RMT card must be installed and Remote Remot...

Page 695: ...nance Dial Number Own Telephone number for reference Specifies the telephone number of the PBX used to access the PBX from a remote location for maintenance purposes This number can be specified by Quick Setup Value Range Max 32 digits consisting of 0 9 and Feature Guide References 5 5 2 PC Programming Password Passwords authorise the user to programme the extension and the PBX by a PT or a person...

Page 696: ...ming Value Range 4 10 digits consisting of 0 9 and Feature Guide References 5 5 2 PC Programming Manager Password PT Programming Prog 1 Specifies the manager password to authorise the PT user to access manager programming Value Range 4 10 digits consisting of 0 9 and Feature Guide References 5 1 6 Manager Features 696 PC Programming Manual 19 1 PBX Configuration 11 1 Maintenance Main ...

Page 697: ...mber reference only Value Range 000 999 Feature Guide References 5 5 3 PT Programming Programme Launcher Selects whether User Level PT users can access each system programming item Value Range Disable Enable Feature Guide References 5 5 3 PT Programming PROG Selects whether Administrator Level PT users can access each system programming item Value Range Disable Enable Feature Guide References 5 5 ...

Page 698: ...Slot Adding CSs Follow the steps below to add CSs to the air synchronisation group 1 Connect the CS to be registered to the network and if necessary the power supply 2 Click Add A dialogue box will appear Non registered available CSs are displayed on the left 3 Highlight CSs and click the right arrow to select them for addition 4 Click OK Deleting CSs Follow the steps below to delete CSs from the ...

Page 699: ...lue Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network Status Indicates whether a certain CS is registered reference only Value Range Registered CS Class Specifies the classification of each CS This parameter can only be modified when Connection on this screen is set to OUS Value Range Sync Master CS1 Sync Master CS2 Sync Slave CS P...

Page 700: ...nly Value Range Port number Primary CS CS Name Indicates the name of the primary CS reference only Value Range Max 20 characters Secondary CS Index Specifies the number of the secondary CS Value Range 1 16 Secondary CS Shelf Indicates the shelf number reference only Value Range 1 Main unit 2 Expansion Unit1 3 Expansion Unit2 4 Expansion Unit3 Secondary CS Slot Indicates the slot position of the se...

Page 701: ...rt number of the secondary CS reference only Value Range Port number Secondary CS CS Name Indicates the name of the secondary CS reference only Value Range Max 20 characters PC Programming Manual 701 19 3 PBX Configuration 11 3 Maintenance Air Synchronisation ...

Page 702: ...702 PC Programming Manual 19 3 PBX Configuration 11 3 Maintenance Air Synchronisation ...

Page 703: ...nfiguration 1 Mailbox Settings This section serves as reference operating instructions for the Mailbox Settings menu of the UM Configuration menu of the Setup screen of Web Maintenance Console PC Programming Manual 703 ...

Page 704: ...ll settings have been made click OK to create the range of mailboxes Editing Mailboxes To edit a specific mailbox select the desired mailbox then click the icon You can also edit specific parameters directly from the Mailbox Settings screen Deleting Mailboxes 1 Select a mailbox 2 Click the icon 3 Click OK 20 1 1 UM Configuration 1 1 Mailbox Settings Quick Setting With Quick Settings you can set th...

Page 705: ... 1 1 Unified Messaging System Overview 3 2 2 Subscriber Features 3 2 2 17 Mailbox First Name Specifies the first name of the subscriber If there are non alphabetical characters in the first 4 letters of the first name the mailbox is not included in the directory Value Range Max 20 characters PC Programming Manual References 21 1 UM Configuration 2 Class of Service Directory Listing Feature Guide R...

Page 706: ... References 3 1 1 Unified Messaging System Overview 3 2 2 Subscriber Features 3 2 2 17 Mailbox Extension Specifies the extension number of the mailbox s subscriber Any valid extension number including an Extension Group number can be assigned Note If an Extension Group number is assigned to a mailbox all group members are able to access the messages stored in the mailbox Value Range 2 8 digits PC ...

Page 707: ...x Password Specifies the password needed to access the mailbox If a default password is programmed by an administrator that password will be assigned automatically when creating all mailboxes Administrators can change and delete the password To change a password for a mailbox 1 On the Mailbox Parameters Screen click Edit under Mailbox Password for the mailbox extension to change 2 In the window th...

Page 708: ... it again to confirm it 3 Click OK Value Range 4 16 characters A Z a z 0 9 PC Programming Manual References 26 1 UM Configuration 7 System Security Subscriber Feature Guide References 3 1 2 4 Password Administration Class of Service Mailbox Determines the set of services available to the subscriber Note We recommend that parameters for each COS number be defined before assigning a Class of Service...

Page 709: ...w mailbox number must not be the same number as an existing mailbox and an existing mailbox group Note Each caller s replies to an interview session are saved as one message Value Range 2 the value set in Mailbox No Max Length 3 8 digits Feature Guide References 3 2 1 24 Interview Service All Calls Transfer to Mailbox If this parameter is set to Yes the extension is considered to be a Logical Exte...

Page 710: ... 7 Call Transfer Status Call Transfer Sequence Other Specifies the Call Transfer Sequence used by the mailbox Only specified if Call Transfer Sequence Selection is set to Other Value Range Enter a maximum of 16 characters consisting of 0 9 and special codes D Disconnecting F Flash Recall R Ringback Tone Detection T Dial Tone Detection Dial Pause default 1 s Dial Pause default 3 s X Extension Diall...

Page 711: ...e caller to the mailbox Transfer to specified Custom Service Menu Transfers the caller to the specified Custom Service Transfer to specified telephone number 1 5 Transfers the caller to one of the specified telephone numbers in numerical order of priority Feature Guide References 3 2 2 7 Call Transfer Status Incomplete Call Handling for No Answer Specifies how the Unified Messaging system handles ...

Page 712: ...ndling Service Call Transfer Anytime in Incomplete Handling Menu Specifies whether callers can input an extension number to transfer their call while the Automated Attendant service is playing an Incomplete Call Handling menu Value Range Enable Disable Notification Parameters The Unified Messaging system is able to notify a subscriber when a new message is recorded in his or her mailbox There are ...

Page 713: ...the number to be dialled by entering it from his or her telephone allowing the subscriber to set this feature on a case by case basis Note When the Unified Messaging system calls a trunk via the PRI card be sure to add after the telephone number 1112223333 in the example here 9P1112223333 PP123PP456PPX P Dial Pause Value Range Max 32 digits consisting of 0 9 and special codes Dial Pause default 1 ...

Page 714: ...ow the steps below to specify the time frame 1 Select a day from the Day drop down list Sunday Saturday 2 Click Enable Time Frame No 1 or 2 3 Enter the start and end times in the Start At HH MM and End At HH MM fields 4 Repeat steps 1 to 3 for each day to be programmed and then click OK Value Range Not use The selected device is not used for message notification Continuously The device is called w...

Page 715: ...1 2 3 E mail Address Specifies the e mail address of the device Note This setting requires the installation of an Activation Key for Unified Messaging E mail Notification KX NSU2xx for the number of users that will be accessing their UM mailbox using a client software programme In the mailbox user s profile See 8 1 Users User Profiles if Email 1 3 is input in the Contact tab and Automatic copy to ...

Page 716: ...notification Value Range Max 30 characters Feature Guide References 3 2 1 28 Message Waiting Notification E mail Device E mail Text Message Device Device No 1 2 3 Callback Number Specifies the callback number to be included in the notification Value Range Max 32 digits 0 9 Feature Guide References 3 2 1 28 Message Waiting Notification E mail Device E mail Text Message Device Device No 1 2 3 Send W...

Page 717: ...ssage notification Continuously The device is called whenever a message is recorded in the mailbox If Only Urgent Messages is set to Yes the device is called whenever an urgent message is recorded in the mailbox Scheduled The selected device is called only during the selected times Feature Guide References 3 2 1 28 Message Waiting Notification E mail Device External MSG Delivery Auto FWD Personal ...

Page 718: ...ide References 3 2 1 41 System Prompts Auto Forwarding Active If set to Yes the Unified Messaging system automatically forwards messages that have not been played for a specified length of time to another mailbox Value Range No Yes Feature Guide References 3 2 1 2 Auto Forwarding Auto Forwarding Mailbox Number Specifies the mailbox to which the messages will be forwarded Note A Mailbox Group numbe...

Page 719: ...s of the messages are retained in the original mailbox after forwarding When set to Move messages are forwarded to the receiving mailbox and are not retained in the original mailbox Value Range Copy Move Feature Guide References 3 2 1 2 Auto Forwarding Auto Forwarding Mode Message Remains New Specifies if the forwarded messages remain marked as new This setting is available only when Auto Forwardi...

Page 720: ... Mail Service Allows the caller to access Voice Mail Service Transfer to Automated Attendant Service Allows the caller to access Automated Attendant Service Transfer to specified Custom Service Menu Transfers the caller to the Custom Service specified here Transfer to operator Connects the caller to an operator Transfer to outside specified number Transfers the caller to a specified outside teleph...

Page 721: ... After Hours The line will be disconnected only after hours Feature Guide References 3 2 2 21 Personal Custom Service No DTMF Input Operation Wait Time Specifies the duration of time to wait for DTMF input before the action set in No DTMF Input Operation is performed Value Range 0 10 s Feature Guide References 3 2 2 21 Personal Custom Service Personal Distribution List Personal Distribution Lists ...

Page 722: ...e References 3 2 2 14 Group Distribution Lists Remote Call Automatic Login Direct Service This tab contains programming items for Remote Call Forwarding Automatic Login and Direct Service settings Remote Call Telephone Number 1 2 Specifies the telephone numbers of destinations to which callers are forwarded when the subscriber sets Remote Call Forwarding 2 telephone numbers can be specified per ma...

Page 723: ...ange Yes No Feature Guide References 3 2 2 2 Automatic Login Auto Login Caller ID 1 2 Specifies the telephone number from which the subscriber can automatically be logged in from When Caller ID information is received that matches one of these numbers the caller subscriber is automatically logged in to the mailbox Note that this telephone number must be unique for each mailbox Value Range Max 20 d...

Page 724: ...Requirement Specifies if a password is required for entry when automatic login is performed using the trunk group number or the DID number Value Range Yes No Notice If this is set to No ensure that unauthorised third parties are not allowed access to any extensions using the specified trunk group number Feature Guide References 3 2 2 2 Automatic Login Auto Login Toll Saver Allows subscribers to ca...

Page 725: ...bscriber can record the greeting played when the system is in night mode Record Temporary Greeting The subscriber can record a greeting that is used exclusively until the subscriber disables it Change Day Main Menu The subscriber can change the Day Main Menu greeting Only the Message Manager may make this change Change Night Main Menu The subscriber can change the Night Main Menu greeting Only the...

Page 726: ...ribers the number of only new messages in their mailbox when the subscriber has selected to listen to messages Value Range Yes No Receiving Message Service All Messages Specifies if the system announces to subscribers the number of all messages in their mailbox when the subscriber has selected to listen to messages Value Range Yes No Receiving Message Service New Voice Messages Specifies if the sy...

Page 727: ...are enabled for the Message Manager to access greeting and recording management menus quickly Custom Service Menu messages for Custom Service 1 and 2 can be recorded and changed from the Top Menu Company Greeting No 1 can be recorded and changed from the Top Menu This is useful for recording the Emergency Greeting Value Range Enable Disable PC Programming Manual References 23 3 UM Configuration 4 ...

Page 728: ... including data that is recorded in mailboxes It is strongly recommended that you backup the voice data that has been recorded in mailboxes Backed up voice data can be restored as sound data on a PC by using special software tools For details consult your dealer Value Range Create mailboxes Re create all mailboxes Installation Manual References 5 11 Automatic Configuration of Mailboxes Feature Gui...

Page 729: ...nfiguration 2 Class of Service This section serves as reference operating instructions for the Class of Service menu of the UM Configuration menu of the Setup screen of Web Maintenance Console PC Programming Manual 729 ...

Page 730: ...f Service COS Prompt Mode Specifies the language used for system prompts played for the subscriber during Subscriber Service If set to Primary the default language which is selected from all installed languages will be used Value Range Primary Guidance No 1 8 PC Programming Manual References 24 4 UM Configuration 5 4 System Parameters Parameters Prompt Setting Primary Language Feature Guide Refere...

Page 731: ...swer Greeting can be set None No tutorial is played and settings for the mailbox must be made manually Feature Guide References 3 2 2 27 Subscriber Tutorial Call through Service Specifies if subscribers in the Class of Service can make outside calls by accessing the subscriber service menu from an outside telephone and dialling an outside destination Value Range Yes No Feature Guide References 3 2...

Page 732: ...eferences 3 1 1 Unified Messaging System Overview Message Manager Authority Specifies if subscribers in the Class of Service have access to the Unified Messaging system as a Message Manager Value Range Yes No Feature Guide References 3 1 1 Unified Messaging System Overview Remote Call Forward to CO Select if subscribers in the Class of Service have allowed to do Remote Call Forward to CO Value Ran...

Page 733: ...t to Limited Value Range 1 60 min Mailbox Capacity Maximum Message Time Selection Specifies if a maximum limit is applied to the total amount of messages new and saved for mailboxes of subscribers in the Class of Service Value Range Unlimited Limited Mailbox Capacity Maximum Message Time Limited min Specifies the total number of available minutes for storing messages both new and saved for mailbox...

Page 734: ...et to Limited Value Range 1 30 days Message Retrieval Order Specifies the order in which messages will be retrieved for subscribers in the Class of Service played back for listening Value Range LIFO Messages are retrieved starting with the most recent Last In First Out FIFO Messages are retrieved starting with the oldest First In First Out Number of CIDs for Caller Name Announcement Selection Spec...

Page 735: ...when the system alerts mailbox subscribers in the Class of Service that the programmed recording time for mailboxes is reaching its set amount of message storage time The setting indicates the remaining recording time capacity threshold for when the announcement is heard Only specified if Mailbox Capacity Warning Selection is set to Other Value Range 1 60 min Play System Prompt after Personal Gree...

Page 736: ...his setting is not available for COS 65 Message Manager and COS 66 System Manager Value Range No Yes Feature Guide References 3 2 2 22 Personal Greetings Caller ID Callback If set to Yes subscribers in the Class of Service can call the caller back while listening to the caller s message Caller ID Callback Value Range No Yes Feature Guide References 3 2 2 9 Caller ID Callback Auto Receipt If set to...

Page 737: ...ge No Yes Feature Guide References 3 2 2 31 Urgent Message Announce Message Transferred Information If set to Yes the system plays the information of transferred messages to subscribers in the Class of Service before playing the messages Value Range No Yes Caller ID Number Announcement Specifies whether or not the system announces the Caller ID number when a subscriber in the Class of Service play...

Page 738: ...ll expire after a set time Value Range Disable Other Feature Guide References 3 1 2 4 Password Administration Password Expiry Period Other Specifies the number of days a set mailbox password will be used before it expires and the system prompts the subscriber for a new password This feature is only available when Password Expiry Period Selection is set to Other Value Range 5 200 days Feature Guide...

Page 739: ...call and another call is received Note This setting is not available for COS 65 Message Manager Value Range No Yes Caller ID Screen If set to Yes subscribers in the Class of Service can hear the pre recorded names of callers when they receive calls Caller ID Screening Note This setting is not available for COS 65 Message Manager Value Range No Yes Feature Guide References 3 2 1 System Features 3 2...

Page 740: ...s for hotel rooms etc This setting must be set to Yes to enable other Hospitality Mode settings When this item is set to Yes only the following options are made available to subscribers Listen to Messages Password Personal Greetings Owner Name Value Range No Yes Feature Guide References 3 2 1 21 Hospitality Mode Password Specifies if subscribers in the Class of Service are given a voice prompt sel...

Page 741: ...owner s name when accessing their mailbox Value Range No Yes Feature Guide References 3 2 1 21 Hospitality Mode Erase When Check Out Password Specifies if the password of the subscriber in the Class of Service is erased when the subscriber s extension is set to the Check Out status Value Range No Yes Feature Guide References 2 23 1 Hospitality Features SUMMARY 3 2 1 21 Hospitality Mode Erase When ...

Page 742: ...of the subscriber in the Class of Service is erased when the subscriber s extension is set to the Check Out status Value Range No Yes Feature Guide References 2 23 1 Hospitality Features SUMMARY 3 2 1 21 Hospitality Mode 742 PC Programming Manual 21 1 UM Configuration 2 Class of Service ...

Page 743: ...ation 3 UM Extension Trunk Service This section serves as reference operating instructions for the Port Trunk Service menu of the UM Configuration menu of the Setup screen of Web Maintenance Console PC Programming Manual 743 ...

Page 744: ...g System Each call service can have its own setting Value Range None System Other Feature Guide References 3 2 1 12 Company Greeting Day Night Lunch and Break Mode Company Greeting No Other Specifies the number of the greeting message to use when Other is specified for the greeting selection Value Range 1 32 Feature Guide References 3 2 1 12 Company Greeting Day Night Lunch and Break Mode Incoming...

Page 745: ...nge Primary Selective Guidance No 1 8 PC Programming Manual References 24 4 UM Configuration 5 4 System Parameters Parameters Prompt Setting Primary Language Feature Guide References 3 2 1 41 System Prompts Day Night Lunch and Break Mode Prompt for No DTMF Input Callers Specifies which language is used when a caller cannot enter any digits to select a language after the Multilingual Selection Menu...

Page 746: ...ed in 22 1 UM Configuration 3 1 UM Extension Trunk Service Service Group to each UM port 1 For each UM port number select a Service Group number 1 64 from the Service Group drop down list 2 Click OK when finished 746 PC Programming Manual 22 2 UM Configuration 3 2 UM Extension Trunk Service Port Assignment ...

Page 747: ...nfiguration 4 Service Settings This section serves as reference operating instructions for the Service Settings menu of the UM Configuration menu of the Setup screen of Web Maintenance Console PC Programming Manual 747 ...

Page 748: ...arts with 201 Note If Automatic Login or Holiday Service is used these will take priority over Caller ID Call Routing settings Also note that Caller ID Call Routing takes priority over the Trunk Service and Port Service Received Caller ID PIN numbers are searched for in each service setting table in order from the first registered number to last When programming Caller ID PIN routing note the orde...

Page 749: ...ge None disables this feature Custom Service Menu forwards callers to the specified Custom Service menu Extension forwards callers to the specified extension Mailbox forwards callers to the specified mailbox Feature Guide References 3 2 1 8 Caller ID Call Routing PIN Mode PIN No Specifies a PIN number or range of PIN numbers using the wild card for callers from a specific number or range of number...

Page 750: ... the setting select None A Mailbox Group number can be entered here instead of a mailbox number Value Range None disables this feature Custom Service Menu forwards callers to the specified Custom Service menu Extension forwards callers to the specified extension Mailbox forwards callers to the specified mailbox Feature Guide References 3 2 1 35 PIN Call Routing 750 PC Programming Manual 23 1 UM Co...

Page 751: ...ble Feature Guide References 3 2 1 3 Automated Attendant AA Operator Service When operator calls are made calls are connected to the lowest numbered operator that is available To enable disable the operator setting for each time mode check uncheck it Note The extension assigned as Operator 1 for day mode is automatically designated as the Message Manager Because the extension number assigned for O...

Page 752: ...S of the assigned mailbox If the extension user tries to access their mailbox using the Automatic Login feature the user will access the Message Manager mailbox instead of the assigned mailbox Value Range 1 8 digits Feature Guide References 3 2 1 34 Operator Service Operator Service Operator s Mailbox Specifies the mailbox number for Operator 1 2 and 3 Callers to Operator 1 2 or 3 are prompted to ...

Page 753: ...ide References 3 2 1 34 Operator Service Operator Service Operator No Answer Time 10 60 s When a call to an operator is not answered within the time set the system will offer other options as defined by Operator Service No Answer Coverage Mode Note This time applies to Operator 1 2 and 3 If more than one operator is assigned we recommend setting this value to 15 s Value Range 10 60 s Feature Guide...

Page 754: ... Guide References 3 2 1 3 Automated Attendant AA Alternate Extension Specifies extensions that require a different transfer sequence than normal Calls to these extensions will be transferred according with the setting for 24 4 UM Configuration 5 4 System Parameters Parameters PBX Environment Alternate Extension Transfer Sequence Up to 16 digits 0 9 D R F T X Click Edit and follow the steps below t...

Page 755: ...es and extension numbers in the Automated Attendant service or Custom Service Value Range Enable Disable Feature Guide References 3 2 1 3 Automated Attendant AA Operator Transfer Mode Specifies the timing of the operator transfer Value Range Transfer immediately Do not transfer immediately Feature Guide References 3 2 1 3 Automated Attendant AA No DTMF Input Operation No DTMF Input Call Coverage f...

Page 756: ...st be entered when using the Dial by Name feature which allows callers to connect themselves with the desired party by entering the first 3 or 4 letters of the party s name Value Range 3 4 digits Feature Guide References 3 2 1 16 Dialling by Name Name Entry Time Out 1 10 s Specifies the length of time that the system waits for the caller to enter the first 3 or 4 digits letters of the desired part...

Page 757: ... 1 16 Dialling by Name Toll Saver Delayed Answer Time for New Message 5 60 s Specifies the time period before the system answers the call when there are new messages Value Range 5 60 s Delayed Answer Time for No New Message 5 60 s Specifies the time period before the system answers the call when there are no new messages Value Range 5 60 s Feature Guide References 3 2 2 29 Toll Saver PC Programmin...

Page 758: ...istrator to create Custom Services visually Each Custom Service and its functions can be edited arranged using a familiar drag and drop interface The following Custom Service types are available Menu Transfer Date Control Time Control Day Control Password Creating a Custom Service 1 Click the desired Custom Service type under Custom Service Type 2 Click on an area within the workspace to the right...

Page 759: ...able when setting Menu Transfer or Password You can also skip this step and go to step 7 5 Select Record from extension or Import from recorded file When Record from extension is selected 1 Specify the extension number of the telephone used for recording then click Connect 2 When the specified extension rings go off hook 3 Click Record Play or Stop to record or play a voice label through the exten...

Page 760: ...om Service Note This parameter overrides a set Incoming Call Service Prompt If Primary is selected the default language which is selected from all installed languages will be used If None is selected the prompt mode of previous process will be continued or Primary language will be selected Value Range None Primary Guidance No 1 8 PC Programming Manual References 22 1 UM Configuration 3 1 UM Extens...

Page 761: ...1 digit entries will function following the Custom Service menu Feature Guide References 3 2 1 15 Custom Service Wait for First Digit 0 10 s Specifies the length of time that the system waits for the caller to dial the first digit after a Custom Service menu is played for the caller If this time expires the No DTMF Operation settings determines how the call is then handled If this parameter is set...

Page 762: ...r the trunk access number of the PBX then the destination telephone number Exit Plays the Custom Service exit prompt and disconnects the caller Prev Menu Returns the caller to the previous menu not available if there was no previous menu CS Transfers the caller to the Custom Service specified here VM Serv Allows the caller to access Voice Mail Service Call Trf Serv Allows the caller to access Auto...

Page 763: ...elling the setting for key 1 1 Clear the check box next to key 1 Feature Guide References 3 2 1 15 Custom Service PC Programming Manual 763 23 3 1 UM Configuration 4 3 Service Settings Custom Service Menu Transfer ...

Page 764: ...t the check box and then click the input field to select a date month and day from the calendar You can specify a beginning date From ending date To or both for each period Assigned Operation Trf to Mbx Trf to Ext Operator Trf to Out Exit Prev Menu CS VM Serv Call Trf Serv Subscriber Serv Dial by Name Repeat Menu Main Menu Trf to Fax Extn List All Names None see 23 3 1 UM Configuration 4 3 Service...

Page 765: ...periods Value Range Period 1 5 Name Max 16 characters From To Select the check box click the input field and then specify a time hour and minute You can specify a beginning time From ending time To or both for each period Assigned Operation Trf to Mbx Trf to Ext Operator Trf to Out Exit Prev Menu CS VM Serv Call Trf Serv Subscriber Serv Dial by Name Repeat Menu Main Menu Trf to Fax Extn List All N...

Page 766: ...fy the number of this Date Control Holiday Custom Service or the number of its higher layered Custom Service see 23 4 UM Configuration 4 4 Service Settings Holiday Table b Assign the desired Date Control Holiday Custom Service or its higher layered Custom Service to the desired Port Trunk see 22 1 UM Configuration 3 1 UM Extension Trunk Service Service Group For Port Affected Trunk Affected exclud...

Page 767: ...s 3 2 1 15 Custom Service Menu Repeat Cycle 1 3 Specifies the number of times the Custom Service menu message will be repeated to the caller Value Range 1 3 times Feature Guide References 3 2 1 15 Custom Service Wait for First Digit 0 10 s Specifies the length of time that the system waits for the caller to dial the first digit after a Custom Service menu is played for the caller If this time expi...

Page 768: ...Extn List All Names see 23 3 1 UM Configuration 4 3 Service Settings Custom Service Menu Transfer Key Assigned Operation 0 9 Feature Guide References 3 2 1 15 Custom Service Pass1 5 Cancel Pass1 5 Specifies a password and an operation for the specified password Cancel Determines the operation that is activated when a caller presses to cancel password entry Value Range Pass1 5 Password Max 12 digit...

Page 769: ...Feature Guide References 3 2 1 15 Custom Service PC Programming Manual 769 23 3 5 UM Configuration 4 3 Service Settings Custom Service Password ...

Page 770: ...able Value Range Enable Disable PC Programming Manual References 10 5 PBX Configuration 2 5 System Holiday Table Holiday Table Setting Feature Guide References 3 2 1 20 Holiday Service Name of Holiday Specifies the name of the holiday setting for later reference Value Range Max 32 Characters Feature Guide References 3 2 1 20 Holiday Service Start Date Month Day Specifies the month and day of the h...

Page 771: ... Day PC Programming Manual References 10 5 PBX Configuration 2 5 System Holiday Table Holiday Table End Date Month Holiday Table End Date Day Feature Guide References 3 2 1 20 Holiday Service End Time Specifies the time of day on the specified date at which to end the holiday service Click the cell to display an array of hours and minutes Select an hour of the day and a minute of the hour to set t...

Page 772: ...r a greeting is played if specified the call will be transferred to the selected service Value Range Voice Mail Service The caller is transferred to the Voice Mail Service Automated Attendant Service The caller is transferred to the Automated Attendant Service Interview Mailbox The caller is transferred to an Interview Mailbox Custom Service Menu The caller is transferred to a Custom Service Menu ...

Page 773: ... 64 All Feature Guide References 3 2 1 20 Holiday Service Port Affected Specify which UM ports will be subject to the holiday setting Click Edit and then select the check boxes for the UM ports to be subject to the holiday setting or select the All check box to apply the holiday to all UM ports Click OK to finish Value Range Port No 1 24 All Feature Guide References 3 2 1 20 Holiday Service PC Pro...

Page 774: ...774 PC Programming Manual 23 4 UM Configuration 4 4 Service Settings Holiday Table ...

Page 775: ...figuration 5 System Parameters This section serves as reference operating instructions for the System Parameters menu of the UM Configuration menu of the Setup screen of Web Maintenance Console PC Programming Manual 775 ...

Page 776: ...ick the Edit button of the group to add mailboxes to 2 In the Subscribers To Add column select the check boxes for the mailbox numbers to add to the group 3 Click Add 4 Click OK 5 Click OK Recording a Name for the Group in the Edit Mailbox Group dialogue box 1 Select the desired Mailbox Group and click the icon Note Before you can record confirm that there is at least 1 member in the group and tha...

Page 777: ...e group It must be a unique number no other group or mailbox can be assigned this number Value Range 2 the value set in Mailbox No Max Length 3 8 digits Feature Guide References 3 2 2 14 Group Distribution Lists Group Name Specifies the group name Value Range Max 32 characters Feature Guide References 3 2 2 14 Group Distribution Lists PC Programming Manual 777 24 1 UM Configuration 5 1 System Para...

Page 778: ...desired Group then click the icon You can also edit specific parameters directly from the Extension Group list Deleting Extension Groups 1 Select an Extension Group 2 Click the icon 3 Click Yes Editing Extension Group Members 1 In the Extension No column click the Click To Edit button to open the Group Members window 2 Click the icon 3 Enter the extension to add in Extension and click OK 4 Click O...

Page 779: ...Group Name Specifies the group name Value Range Max 32 characters Feature Guide References 3 2 1 18 Extension Group PC Programming Manual 779 24 2 UM Configuration 5 2 System Parameters Extension Group ...

Page 780: ...r Extension and Description 1 Specify the Caller ID No and Description for each entry that will be used 2 Click OK Editing Caller ID Entries To edit an entry select the desired mailbox group then click the icon You can also edit specific parameters directly from the list Deleting Mailboxes 1 Select an entry 2 Click the icon 3 Click Yes Recording a Name for the extension in the Caller Information d...

Page 781: ...s Value Range Max 20 digits consisting of 0 9 Feature Guide References 3 2 1 10 Caller Name Announcement Description Enters a name and or description of the Caller ID number Value Range Max 20 characters Feature Guide References 3 2 1 10 Caller Name Announcement PC Programming Manual 781 24 3 UM Configuration 5 3 System Parameters System Caller Name Announcement ...

Page 782: ... the starting time of the morning greeting Value Range HH MM HH Hour MM Minute Feature Guide References 3 2 1 12 Company Greeting Afternoon Hours Start Time HH MM Specifies the starting time of the afternoon greeting Value Range HH MM HH Hour MM Minute Feature Guide References 3 2 1 12 Company Greeting Evening Hours Start Time HH MM Specifies the starting time of the evening greeting Value Range H...

Page 783: ...and Break Mode Incoming Call Service Prompt b External Message Delivery Prompt Mode For each selection of this setting related items within Language 1 5 can be set Value Range Language 1 5 PC Programming Manual References 22 1 UM Configuration 3 1 UM Extension Trunk Service Service Group Day Night Lunch and Break Mode Prompt for No DTMF Input Callers 24 4 UM Configuration 5 4 System Parameters Par...

Page 784: ... System Prompts Selection Menu Repeat Cycle 1 3 times Specifies the number of times the system will play the Multilingual Selection Menu Value Range 1 3 Feature Guide References 3 2 1 31 Multilingual Service Delay Time After Connected Received for Incoming 0 10 s Specifies the length of time in seconds that the system waits after the line is connected for incoming calls before playing the prompt V...

Page 785: ... the time such as P M 3 42 After the system announces AM PM after the time such as 3 42 P M 24 h the system announces the time in 24 h format such as 15 42 System Guidance Select Language O clock Prompt Specifies when and if O clock is announced Value Range When at 00 the system announces O clock only on the hour such one o clock Always the system announces O clock always None No announcement Syst...

Page 786: ...on Transfer Sequence Up to 16 digits 0 9 D R F T X Specifies the sequence for transferring calls to any extension except an operator s extension Value Range Max 16 digits consisting of 0 9 and special codes D Disconnecting F Flash Recall R Ringback Tone Detection T Dial Tone Detection Dial Pause default 1 s Dial Pause default 3 s X Extension Dialling 0 9 Dial Code PBX Environment Alternate Extensi...

Page 787: ...BX programming rather than return the call to the system Value Range 10 60 s PC Programming Manual References 12 1 PBX Configuration 4 1 Extension Wired Extension FWD No Answer Time 12 2 PBX Configuration 4 2 Extension Portable Station FWD No Answer Time Dialling Parameters Outgoing Call No Answer Time 10 90 s Specifies the length of time that the system waits before concluding that there is no an...

Page 788: ...ssage when the destination is busy or does not answer Value Range 0 3 times E NE 0 4 times NZ 0 5 times C 0 9 times Taiwan Malaysia 0 2 times Feature Guide References 3 2 2 12 External Message Delivery Service Busy Delay min Specifies the length of time in minutes the system waits to try to deliver an external message again when the destination is busy Value Range 1 60 min Malaysia 2 120 min Featu...

Page 789: ... Max Messages for Mailboxes 1 100 msgs Specifies the maximum number of External Delivery Messages that can be stored in one mailbox Value Range 1 100 Feature Guide References 3 2 2 12 External Message Delivery Service System External Message Delivery Duration Time 1 9 min Specifies the maximum length of External Message Delivery calls The timer begins counting when the called party answers the cal...

Page 790: ...st be properly programmed No Answer Time for Intercom Paging 1 30 s Specifies the length of time in seconds the system waits before concluding Intercom Paging when there is no answer The system will return to the caller if the paged party does not respond before this timer expires Value Range 1 30 s Feature Guide References 3 2 1 23 Intercom Paging Announcement Repeat Cycle 1 3 times Specifies the...

Page 791: ...ons as the destination for faxes if the main fax extension is not available to receive a fax the system will forward the fax call to the alternate fax extension Automatic Transfer of Incoming Fax Call Specifies the detection and destination of incoming fax calls Note The system can detect incoming fax signals during the first 30 seconds after it answers incoming calls Value Range Disable Transfer ...

Page 792: ...nager when fax calls were not answered Mbx The system will announce the number of unanswered fax calls to the Fax Manager when the Fax Manager logs in to his or her mailbox Ext The system will announce the number of unanswered fax calls to the Fax Manager by calling the Fax Manager s extension Fax Notification Mode Determines what action the system takes when an incoming fax call is successfully r...

Page 793: ...l not be terminated Value Range 0 60 min Transfer to Outside These parameters determine how the system will transfer calls to a trunk via the following features Call Transfer Service Custom Service Personal Custom Service Caller ID Callback Call through Service Outside Transfer Sequence Call Transfer to Outside Sequence Up to 16 digits 0 9 D F R T N Specifies the sequence the system uses to transf...

Page 794: ...ng should match the settings of the PBX Value Range Max 16 digits consisting of 0 9 and special codes D Disconnecting F Flash Recall R Ringback Tone Detection T Dial Tone Detection Dial Pause for 1 s default Dial Pause for 3 s default N Telephone Number Dialling A Feature Access Code 0 9 Dial Code Outside Transfer Sequence EFA Transfer Reconnect Sequence on No Answer Up to 16 digits 0 9 D F R T N ...

Page 795: ...oups from this drop down list allows settings to be made for each trunk group Value Range 1 64 Trunk Group 1 64 EFA Transfer Specifies whether or not the system uses EFA External Feature Access when transferring incoming trunk calls to another trunk If set to Enable the system transfers incoming trunk calls to another trunk according to EFA Transfer Sequence specified in Transfer to Outside If set...

Page 796: ...ile attachments to subscribers via e mail The following settings must be made in order for the system to use E mail Integration features Mail Address Up to 128 ASCII characters Specifies the mail address of the Unified Messaging system Value Range Max 128 characters Feature Guide References 3 2 1 28 Message Waiting Notification E mail Device Full Name Up to 64 ASCII characters Specifies the full n...

Page 797: ...ion E mail Device Message Client Password Lockup Time 5 60 min Specifies the amount of time access will be locked after a password has been incorrectly entered 3 consecutive times Value Range 5 60 min Mailbox Mailbox No Max Length 3 8 Specifies the maximum allowed number of digits for a mailbox number Note This setting cannot be changed to a smaller value if mailboxes exist with a number of digits...

Page 798: ...798 PC Programming Manual 24 4 UM Configuration 5 4 System Parameters Parameters ...

Page 799: ...M Configuration 6 H W Settings This section serves as reference operating instructions for the H W Settings menu of the UM Configuration menu of the Setup screen of Web Maintenance Console PC Programming Manual 799 ...

Page 800: ...fies the length of time that the system waits for an answer when making an outside call If no answer is detected the system disconnects the call Value Range 0 250 s DTMF Cut Length 0 500 ms Specifies the length of time for DTMF to be deleted when it is detected while recording Value Range 0 500 ms Minimum Message Length 0 9 s Specifies the minimum message recording length Messages shorter than the...

Page 801: ...onfiguration 7 System Security This section serves as reference operating instructions for the System Security menu of the UM Configuration menu of the Setup screen of Web Maintenance Console PC Programming Manual 801 ...

Page 802: ... numerical password here for the System Manager to login to the system Value Range Max 16 digits Feature Guide References 3 1 2 7 System Security Password for System Manager Message Client Specifies the password for the System Manager for accessing the Unified Messaging system from the messaging client Note This setting requires the installation of an Activation Key for Unified Messaging E mail No...

Page 803: ...g requires the installation of an Activation Key for Unified Messaging E mail Notification KX NSU2xx for the number of users that will be accessing their UM mailbox using a client software programme Value Range 4 16 characters A Z a z 1 9 Feature Guide References 3 1 2 7 System Security Subscriber Minimum Password Length 0 16 digits Specifies the minimum length number of digits of mailbox password...

Page 804: ...minimum password length Select this option to specify a fixed password for all new mailboxes The number of digits in the password must be equal or greater than the value specified in Minimum Password Length 0 16 digits Value Range Max 16 digits Default Password Prefix 1 or 2 digits Mailbox No Select this option to specify default mailbox passwords using a prefix pattern The value entered here will...

Page 805: ...Section 27 Network Service This section serves as reference operating instructions for the Network Service menu of the Setup screen of Web Maintenance Console PC Programming Manual 805 ...

Page 806: ...t LAN Setting IP Address Specifies the IP address of the mother board This parameter is only available for entering values when Use the following IP address is selected Value Range 1 0 0 1 223 255 255 254 LAN Setting MAC Address Indicates the MAC address of the mother board reference only Value Range 00 00 00 00 00 00 FF FF FF FF FF FF LAN Setting Subnet Mask Specifies the network mask address of ...

Page 807: ...Assignment DNS Setting Preferred DNS IP Address Specifies the preferred IP address for the DNS server This parameter is only available for entering values when Use the following DNS server address is selected Value Range 1 0 0 0 223 255 255 255 DNS Setting Alternative DNS IP Address Specifies the alternative IP address for the DNS server This parameter is only available for entering values when Us...

Page 808: ...when Auto negotiation fails Value Range Auto Automatic mode selection 100M Full 100 Mbps full duplex 100M Half 100 Mbps half duplex 10M Full 10 Mbps full duplex 10M Half 10 Mbps half duplex LAN Port MDI MDIX Specifies the cable type connected to the LAN port Value Range Auto MDI MDIX Port Mirroring Packet kind for mirroring Specifies the types of packets used for port mirroring This setting is ava...

Page 809: ...igned IP address of the default gateway for the network reference only DSP Card 1 DSP Card 2 IP Address Indicates the IP address assigned for an installed optional DSP card reference only DSP Card 1 DSP Card 2 MAC Address Indicates the MAC address of the DSP card reference only DSP Card 1 DSP Card 2 Subnet Mask Indicates the Subnet Mask address of the DSP card reference only DSP Card 1 DSP Card 2 ...

Page 810: ...ies the starting IP address for the assignable range of IP addresses Value Range 1 0 0 0 223 255 255 255 Ending IP address Specifies the ending IP address for the assignable range of IP addresses Value Range 1 0 0 0 223 255 255 255 Lease interval h Specifies the duration in hours of the DHCP allocation lease Setting 0 specifies an unlimited lease duration Value Range 1 168 hours Auto assignment ex...

Page 811: ...ic DHCP allocation Value Range 1 0 0 0 223 255 255 255 IP Address Assignment List MAC Address Specifies MAC addresses currently specified by the system Value Range 00 00 00 00 00 00 FF FF FF FF FF FF IP Address Specifies IP addresses currently assigned by the system Value Range 1 0 0 0 223 255 255 255 Remaining lease time Specifies the remaining lease time for the MAC address IP address pair Value...

Page 812: ...lue Range 1024 65535 Data Transfer Port Port number Maximum Specifies the maximum port number for FTP data transfer Value Range 1024 65535 User Information User Name Specifies the user name for the PBX s FTP server authentication Note Be sure to change the user name from its initial default value Also for security reasons change the user name regularly Value Range Max 24 characters a z 0 9 hyphen ...

Page 813: ... default value Also for security reasons change the password regularly Value Range Max 24 characters A Z a z 0 9 hyphen underscore Note The first character must be a letter or number PC Programming Manual 813 27 2 2 Network Service 2 2 Server Feature FTP ...

Page 814: ...LAN ports This port is used for accessing the PBX for Web Maintenance Console programming Value Range 80 1024 65535 Automatic logout Timer min Specifies the amount of time required to elapse before logging off an inactive connection from the HTTP server Value Range 5 10 30 60 n n 1 24 minutes 814 PC Programming Manual 27 2 3 Network Service 2 4 Server Feature HTTP ...

Page 815: ...iguration 2 1 2 System Date Time SNTP Daylight Saving If this feature is disabled connected KX UT series SIP phones will use their individually programmed time settings Value Range Disable Enable PC Programming Manual References 10 1 2 PBX Configuration 2 1 2 System Date Time SNTP Daylight Saving SNTP SNTP Server IP Address 10 1 2 PBX Configuration 2 1 2 System Date Time SNTP Daylight Saving SNTP ...

Page 816: ...Specifies the IP address or host name of the SMTP server to be used to send e mails Value Range 1 0 0 0 223 255 255 255 IP address Max 128 characters host name SMTP server for relay SMTP server Port number Specifies the port number of the SMTP server to be used to send e mails Value Range 25 1024 65535 SMTP Authentication SMTP Authentication Specifies whether authentication on the SMTP server is e...

Page 817: ...n POP before SMTP is enabled Value Range 110 1024 65535 POP Before SMTP User Name Specifies the user name for the POP server when POP before SMTP is enabled Value Range Max 64 characters POP Before SMTP Password Specifies the password for the POP server when POP before SMTP is enabled Value Range Max 64 characters Mail Receiving SMTP Authentication Specifies if SMTP authentication is enabled for m...

Page 818: ...is 143 Value Range 143 1024 65535 CAPABILITY command Supporting IDLE response Specifies whether the IMAP4 server will respond to IDLE commands sent by clients Value Range Enable Disable Authenticated Connection Timeout Authenticated Connection Timeout min Specifies the amount of time of no activity that is required before an authenticated connection to the IMAP4 server will be disconnected Value R...

Page 819: ... Range 1 0 0 0 223 255 255 255 Name Specifies the name of the FTP site Click the Name radio button when this is used Value Range FTP site name max 253 characters Server Port Number Specifies the port number used to connect to the FTP site Value Range 21 990 1024 65535 User name Specifies the user name required to log in to the FTP site Value Range Max 24 characters a z 0 9 hyphen underscore Note T...

Page 820: ...Value Range Max 24 characters A Z a z 0 9 hyphen underscore Note The first character must be a letter number or 820 PC Programming Manual 27 3 1 Network Service 3 1 Client Feature FTP ...

Page 821: ...he PBX Value Range Enable Disable Remote Syslog server IP address Host name Specifies the IP address or host name of the external Syslog server Value Range 1 0 0 0 223 255 255 255 IP address Max 253 characters host name Port Specifies the connection port for the remote Syslog server Value Range 514 1024 65535 PC Programming Manual 821 27 3 2 Network Service 3 2 Client Feature Syslog ...

Page 822: ...le Network Management Protocol SNMP System Monitor SNMP version Specifies the version of the SNMP protocol to use Value Range SNMP V1 SNMP V2c Feature Guide References 2 4 4 Simple Network Management Protocol SNMP System Monitor SNMP manager port Specifies the SNMP manager port Value Range 161 1024 65535 Feature Guide References 2 4 4 Simple Network Management Protocol SNMP System Monitor MIB info...

Page 823: ...ger activity can be programmed for each SNMP manager indicated as No 1 and No 2 on the screen This option is only available at Installer level IP address Specifies the IP address of an SNMP manager Click the button next to IP Address and enter the address Value Range 1 0 0 0 223 255 255 255 Feature Guide References 2 4 4 Simple Network Management Protocol SNMP System Monitor Host name Specifies th...

Page 824: ... PBX sends standard trap messages to an SNMP manager or not Value Range Disable Enable Feature Guide References 2 4 4 Simple Network Management Protocol SNMP System Monitor TRAP filtering enterpriseSpecific Major Selects whether the PBX sends Major Alarm trap messages to an SNMP manager or not Value Range Disable Enable Feature Guide References 2 4 4 Simple Network Management Protocol SNMP System ...

Page 825: ...Feature Guide References 2 4 4 Simple Network Management Protocol SNMP System Monitor PC Programming Manual 825 27 3 3 Network Service 3 3 Client Feature SNMP Agent ...

Page 826: ...rammed ICMP Echo Reply LAN Port Specifies if the LAN port will send ICMP echo replies to incoming ICMP echo requests Value Range Enable Disable ICMP Echo Reply Log Output Specifies if the PBX logs ICMP echo replies Value Range Enable Disable 826 PC Programming Manual 27 4 1 Network Service 4 1 Other Security ...

Page 827: ...ol Specifies the communication protocol for the NAS connection Value Range NFS CIFS NAS Setting NAS Address IP Address Specifies the IP address of the NAS Value Range 1 0 0 1 223 255 255 254 NAS Setting NAS Address Name Specifies the Name of the NAS Value Range Max 253 characters NAS Setting Port No Specifies the NAS using port number Value Range 445 1024 65535 NAS Setting Mount directory Specifie...

Page 828: ...et to CIFS Value Range Max 24 characters multi byte characters allowed CIFS Setting Password Specifies the NAS connection password when NAS Setting Protocol is set to CIFS Value Range Max 24 characters multi byte characters allowed 828 PC Programming Manual 27 4 2 Network Service 4 2 Other NAS ...

Page 829: ...Feature Programming References PC Programming Manual 829 ...

Page 830: ...PRI Port Supplementary Service COLP CLIR COLR CNIP CONP CNIR CONR CF Rerouting CT CCBS AOC D AOC E E911 3PTY Feature Guide References 4 1 2 3 Advice of Charge AOC Automatic Callback Busy Camp on 10 6 1 PBX Configuration 2 6 1 System Numbering Plan Main Features Automatic Callback Busy Cancel 10 6 3 PBX Configuration 2 6 3 System Numbering Plan B NA DND Call Feature Automatic Callback Busy Feature ...

Page 831: ...ure Verification Code Itemised Billing Code for ARS Section 16 PBX Configuration 8 ARS 19 1 PBX Configuration 11 1 Maintenance Main SMDR Options Option ARS Dial Feature Guide References 2 8 1 Automatic Route Selection ARS Automatic Setup 10 1 1 PBX Configuration 2 1 1 System Date Time Date Time Setting 10 1 2 PBX Configuration 2 1 2 System Date Time SNTP Daylight Saving Automatic Time Adjustment 1...

Page 832: ... Option 6 Display Lock SVM Lock 12 1 8 PBX Configuration 4 1 8 Extension Wired Extension Simplified Voice Message 12 2 6 PBX Configuration 4 2 6 Extension Portable Station Simplified Voice Message 13 3 3 PBX Configuration 5 3 3 Option Device Voice Message SVM Feature Guide References 2 16 3 Built in Simplified Voice Message SVM CA Communication Assistant 10 7 1 PBX Configuration 2 7 1 System Class...

Page 833: ... Leading Number 9 11 2 PBX Configuration 1 1 Configuration Slot V IPGW Shelf Property Hunt Pattern Hunt Pattern 1 16 Call Distribution Port Group 1st 16th 9 12 PBX Configuration 1 1 Configuration Slot V IPGW Port Property Call Distribution Port Group Feature Guide References 4 2 2 3 Call Distribution Port Group Call Forwarding CF by ISDN P P 9 26 PBX Configuration 1 1 Configuration Slot Port Prope...

Page 834: ...all Hold Recall s Recall Disconnect after Recall x60s 10 6 1 PBX Configuration 2 6 1 System Numbering Plan Main Features Call Hold Call Hold Retrieve Call Hold Retrieve Specified with a Holding Extension Number Hold Retrieve Specified with a Held CO Line Number 10 9 PBX Configuration 2 9 System System Options Option 1 PT Operation Automatic Hold by ICM CO ICD Group Key Option 1 PT Operation Hold k...

Page 835: ...Group Call Pickup Directed Call Pickup Call Pickup Deny Set Cancel 10 9 PBX Configuration 2 9 System System Options Option 4 11 3 PBX Configuration 3 3 Group Call Pickup Group 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Option 3 Call Pickup Deny 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Option 3 Call Pickup Deny Feature Guide Refer...

Page 836: ...al Call Waiting for Extension Call Automatic Call Waiting 10 6 3 PBX Configuration 2 6 3 System Numbering Plan B NA DND Call Feature BSS OHCA Whisper OHCA DND Override BSS OHCA Whisper OHCA DND Override 2 10 9 PBX Configuration 2 9 System System Options Option 5 Call Waiting Automatic Call Waiting for Extension Call 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Option...

Page 837: ...BX Configuration 3 1 3 Group Trunk Group Caller ID Modification 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Option 8 Extension Caller ID Sending Incoming Call Wait Timer for Extension Caller ID 14 1 PBX Configuration 6 1 Feature System Speed Dial Feature Guide References 2 19 1 Caller ID Calling Line Identification CLI Distribution 14 1 PBX Configuration 6 1 Feature...

Page 838: ...Button Type 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings CLIP CLIP ID CLIP CLIP on Extension CO CLIP CLIR CLIP COLR 12 2 3 PBX Configuration 4 2 3 Extension Portable Station Flexible Button Type Feature Guide References 4 1 2 2 Calling Connected Line Identification Presentation CLIP COLP Calling Connected Line Identification Presentation CLIP COLP and Calling Connec...

Page 839: ...Service COS Common Extension Numbering for 2 PBXs 17 1 PBX Configuration 9 1 Private Network TIE Table Feature Guide References 4 2 1 4 Common Extension Numbering for 2 PBXs Common Extension Numbering for Multiple PBXs 17 1 PBX Configuration 9 1 Private Network TIE Table 18 4 PBX Configuration 10 5 CO Incoming Call Miscellaneous Intercept Routing to Operator No Destination Destination is not progr...

Page 840: ...stem Options Option 8 Conference Group Maximum Number of Speakers During a Conference Group Call 12 1 4 PBX Configuration 4 1 4 Extension Wired Extension Flexible Button Type 12 2 3 PBX Configuration 4 2 3 Extension Portable Station Flexible Button Type Feature Guide References 2 14 2 Conference Conference Group Call 10 3 PBX Configuration 2 3 System Timers Counters Miscellaneous Conference Group ...

Page 841: ...Options Option 3 Dial Tone Distinctive Dial Tone Dial Tone Dial Tone for Extension Dial Tone Dial Tone for ARS Feature Guide References 2 25 1 Dial Tone Dial Tone Transfer 12 1 4 PBX Configuration 4 1 4 Extension Wired Extension Flexible Button Type Parameter Selection for TRS Level Change 12 2 3 PBX Configuration 4 2 3 Extension Portable Station Flexible Button Type Parameter Selection for TRS Le...

Page 842: ... Continuation Time before Recording Message s DISA Reorder Tone Duration s 10 3 PBX Configuration 2 3 System Timers Counters Miscellaneous Extension PIN Lock Counter 10 7 1 PBX Configuration 2 7 1 System Class of Service COS Settings Optional Device Other Extensions Accept the Call from DISA 11 1 1 PBX Configuration 3 1 1 Group Trunk Group TRG Settings Tone Detection DISA Tone Detection Silence DI...

Page 843: ...s Assistant DND Override 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings FWD DND 12 1 2 PBX Configuration 4 1 2 Extension Wired Extension FWD DND 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings FWD DND 12 2 2 PBX Configuration 4 2 2 Extension Portable Station FWD DND Feature Guide References 2 3 3 Do Not Disturb DND Door Open 9 33 PBX Config...

Page 844: ...CP Feature Guide References 5 6 6 Dynamic Host Configuration Protocol DHCP Assignment E mail Notification for Extension Users 8 2 1 Users Add User Single User 20 1 2 UM Configuration 1 2 Mailbox Settings Full Setting Notification Parameters E mail Text Message Device Device No 1 2 3 E mail Address 27 2 5 Network Service 2 6 Server Feature SMTP Feature Guide References 5 4 1 E mail Notification for...

Page 845: ...Dial Lock 10 6 1 PBX Configuration 2 6 1 System Numbering Plan Main Features Extension Dial Lock Set Cancel Remote Extension Dial Lock Off Remote Extension Dial Lock On 10 7 1 PBX Configuration 2 7 1 System Class of Service COS Settings TRS TRS Level on Extension Lock Feature Guide References 2 7 3 Extension Dial Lock Extension Feature Clear 10 6 1 PBX Configuration 2 6 1 System Numbering Plan Mai...

Page 846: ...n Slot DOORPHONE Card Card Property 10 6 1 PBX Configuration 2 6 1 System Numbering Plan Main Features External Relay Access 10 7 1 PBX Configuration 2 7 1 System Class of Service COS Settings Optional Device Other Extensions External Relay Access 13 4 PBX Configuration 5 4 Optional Device External Relay Feature Guide References 2 18 4 External Relay Control External Sensor 9 33 PBX Configuration ...

Page 847: ...n B NA DND Call Feature Feature Guide References 5 5 7 Flexible Numbering Fixed Numbering Floating Extension 10 6 1 PBX Configuration 2 6 1 System Numbering Plan Main Extension 11 5 1 PBX Configuration 3 5 1 Group Incoming Call Distribution Group Group Settings Main Floating Extension Number Group Name 11 7 2 PBX Configuration 3 7 2 Group UM Group Unit Settings Floating Extension No 11 8 PBX Confi...

Page 848: ...Trunk Group TRG Settings Main Line Hunting Order 11 5 1 PBX Configuration 3 5 1 Group Incoming Call Distribution Group Group Settings Main Distribution Method Main Call Waiting Distribution Miscellaneous Extension No Answer Redirection Time Miscellaneous Maximum No of Busy Extension 11 5 1 1 PBX Configuration 3 5 1 Group Incoming Call Distribution Group Group Settings Member List Delayed Ring 11 5...

Page 849: ...ature Guide References 2 11 4 Headset Operation Host PBX Access Code Access Code to the Telephone Company from a Host PBX 11 1 1 PBX Configuration 3 1 1 Group Trunk Group TRG Settings Host PBX Access Code 19 1 PBX Configuration 11 1 Maintenance Main SMDR Options Option ARS Dial Feature Guide References 2 5 4 8 Host PBX Access Code Access Code to the Telephone Company from a Host PBX Hot Line 10 3 ...

Page 850: ...neous Supervisor Extension Number 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Option 5 Incoming Call Display Option 6 Display Lock SVM Lock Option 7 Incoming Call Log Memory 12 1 4 PBX Configuration 4 1 4 Extension Wired Extension Flexible Button Type 12 2 1 PBX Configuration 4 2 1 Extension Portable Station Extension Settings Option 5 Incoming Call Display Option 7...

Page 851: ...l Miscellaneous Feature Guide References 2 1 1 5 Intercept Routing Intercept Routing No Destination 10 2 PBX Configuration 2 2 System Operator BGM PBX Operator Day Lunch Break Night 18 4 PBX Configuration 10 5 CO Incoming Call Miscellaneous Intercept Routing to Operator No Destination Destination is not programmed Feature Guide References 2 1 1 6 Intercept Routing No Destination Intercom Call 10 6...

Page 852: ...ration Slot V IPEXT Port Property Feature Guide References 5 2 1 IP Proprietary Telephone IP PT ISDN Extension 9 26 PBX Configuration 1 1 Configuration Slot Port Property PRI Port Extension Setting Feature Guide References 5 2 5 1 ISDN Extension ISDN Service Access by Keypad Protocol 12 1 4 PBX Configuration 4 1 4 Extension Wired Extension Flexible Button Type Dial for ISDN Service 12 2 3 PBX Conf...

Page 853: ...ferences 2 6 3 Last Number Redial LED Indication 10 9 PBX Configuration 2 9 System System Options Option 1 PT Fwd DND Fwd LED Option 1 PT Fwd DND DND LED Feature Guide References 2 21 3 LED Indication Legacy Device Connection 9 32 PBX Configuration 1 1 Configuration Slot Expansion Unit1 Expansion Unit2 Expansion Unit3 Feature Guide References 5 3 Legacy Device Connection Line Preference Incoming 1...

Page 854: ...scellaneous No of Unanswered Calls for Automatic Log out Last Extension Log out 11 5 1 1 PBX Configuration 3 5 1 Group Incoming Call Distribution Group Group Settings Member List Wrap up Timer 11 5 3 PBX Configuration 3 5 3 Group Incoming Call Distribution Group Miscellaneous Options Wrap up Timer based on 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Option 8 Wrap up...

Page 855: ...ge Waiting Set 10 9 PBX Configuration 2 9 System System Options Option 3 Dial Tone Distinctive Dial Tone Option 5 SLT Message Waiting Lamp Pattern 12 1 4 PBX Configuration 4 1 4 Extension Wired Extension Flexible Button Type 12 2 3 PBX Configuration 4 2 3 Extension Portable Station Flexible Button Type Feature Guide References 2 20 1 Message Waiting Music on Hold 10 2 PBX Configuration 2 2 System ...

Page 856: ...BSS OHCA Whisper OHCA DND Override BSS OHCA Whisper OHCA DND Override 2 10 7 1 PBX Configuration 2 7 1 System Class of Service COS Settings Assistant OHCA Whisper OHCA Feature Guide References 2 10 4 3 Off hook Call Announcement OHCA Off hook Monitor 10 9 PBX Configuration 2 9 System System Options Option 1 PT Operation Off Hook Monitor Feature Guide References 2 11 2 Off hook Monitor One numbered...

Page 857: ...3 5 1 Group Incoming Call Distribution Group Group Settings Member List Delayed Ring 11 5 2 PBX Configuration 3 5 2 Group Incoming Call Distribution Group Queuing Time Table Queuing Sequence Sequence 01 16 13 3 2 PBX Configuration 5 3 2 Optional Device Voice Message DISA Message Floating Extension Number Feature Guide References 2 30 2 Outgoing Message OGM Outside Destinations in Incoming Call Dis...

Page 858: ...ration 2 3 System Timers Counters Miscellaneous During Conversation Pause Signal Time s 14 4 PBX Configuration 6 4 Feature Second Dial Tone Feature Guide References 2 5 4 7 Pause Insertion PDN Primary Directory Number SDN Secondary Directory Number Extension 10 7 1 PBX Configuration 2 7 1 System Class of Service COS Settings PDN SDN 10 9 PBX Configuration 2 9 System System Options Option 4 System ...

Page 859: ...figuration 6 2 Feature Hotel Charge Main SMDR for External Hotel Application 2 Printing Message 1 8 Feature Guide References 2 22 2 Printing Message Privacy Release 10 9 PBX Configuration 2 9 System System Options Option 1 PT Operation Privacy Release by SCO key 12 1 4 PBX Configuration 4 1 4 Extension Wired Extension Flexible Button Type 12 2 3 PBX Configuration 4 2 3 Extension Portable Station F...

Page 860: ...Number for Hurry up Feature Guide References 2 2 2 4 Queuing Feature Quick Dialling 10 6 2 PBX Configuration 2 6 2 System Numbering Plan Quick Dial Feature Guide References 2 6 5 Quick Dialling Reverse Circuit 9 24 PBX Configuration 1 1 Configuration Slot Port Property LCO Port Reverse Detection Feature Guide References 2 5 4 5 Reverse Circuit Ring Tone Pattern Selection 10 8 1 PBX Configuration 2...

Page 861: ...ess Setting parameters assigned to Remote SIP MLT NAT NTP Server Port No Setting parameters assigned to Remote SIP MLT NAT Keep Alive Packet Type Setting parameters assigned to Remote SIP MLT NAT Keep Alive Packet Sending Interval Time s Setting parameters assigned to Remote SIP MLT NAT SIP Register Expire Time s Setting parameters for Networking Survivability assigned to Remote SIP MLT NAT CWMP S...

Page 862: ...nfiguration 1 1 Configuration Slot V SIPEXT Port Property Feature Guide References 5 2 2 SIP Session Initiation Protocol Extension SIP Session Initiation Protocol Trunk 9 8 PBX Configuration 1 1 Configuration Slot V SIPGW Shelf Property 9 9 PBX Configuration 1 1 Configuration Slot V SIPGW Card Property 9 10 PBX Configuration 1 1 Configuration Slot V SIPGW Port Property Feature Guide References 4 1...

Page 863: ... Printout SMDR 14 2 PBX Configuration 6 2 Feature Hotel Charge Main SMDR for External Hotel Application 2 Printing Message 1 8 Charge Charge Options Currency 19 1 PBX Configuration 11 1 Maintenance Main SMDR SMDR Options Feature Guide References 2 22 1 1 Station Message Detail Recording SMDR Supervisory Feature 10 6 1 PBX Configuration 2 6 1 System Numbering Plan Main Features Incoming Call Queue ...

Page 864: ...g Call DIL Table Port Settings DIL Tenant Number 18 3 PBX Configuration 10 3 CO Incoming Call DDI DID Table Tenant Number Feature Guide References 5 1 3 Tenant Service Three party Conference 3PTY by ISDN 9 26 PBX Configuration 1 1 Configuration Slot Port Property PRI Port Supplementary Service COLP CLIR COLR CNIP CONP CNIR CONR CF Rerouting CT CCBS AOC D AOC E E911 3PTY Feature Guide References 4 ...

Page 865: ...rvice Parameter Selection for Time Service Automatic Manual Optional Parameter or Ringing Tone Type Number for Time Service Feature Guide References 5 1 4 Time Service Timed Reminder 10 3 PBX Configuration 2 3 System Timers Counters DISA Door Reminder U Conf Timed Reminder Repeat Counter Timed Reminder Interval Time x10s Timed Reminder Alarm Ringing Duration x10s 10 6 1 PBX Configuration 2 6 1 Sys...

Page 866: ...nfiguration 1 1 Configuration Slot Extension Port Property Connection 9 24 PBX Configuration 1 1 Configuration Slot Port Property LCO Port Connection 9 26 PBX Configuration 1 1 Configuration Slot Port Property PRI Port Connection 10 6 1 PBX Configuration 2 6 1 System Numbering Plan Main Features Idle Line Access Local Access Trunk Group Access Single CO Line Access 10 7 2 PBX Configuration 2 7 2 S...

Page 867: ...in Features Busy Out Cancel 10 7 1 PBX Configuration 2 7 1 System Class of Service COS Settings Manager Manager 10 9 PBX Configuration 2 9 System System Options Option 4 Busy Out Busy Out for Analogue CO Feature Guide References 2 5 4 6 Trunk Busy Out Trunk Call Limitation 10 7 1 PBX Configuration 2 7 1 System Class of Service COS Settings CO SMDR Extension CO Line Call Duration Limit 10 9 PBX Con...

Page 868: ...ansfer Operator Service Operator Service Operator s Extension Operator Service Operator s Mailbox Operator Service Busy Coverage Mode Operator Service No Answer Coverage Mode Operator Service Operator No Answer Time 10 60 s Call Hold Mode Call Hold Mode Call Queuing Announcement Mode Call Hold Mode Call Retrieval Announcement Timing 1 30 s Alternate Extension List All Names Operator Transfer Mode ...

Page 869: ...ssaging Call Transfer Scenario 8 1 1 Users User Profiles Advanced setting Advanced Call Transfer Setting Scenario Setting Feature Guide References 3 2 2 6 Call Transfer Scenario Unified Messaging Call Transfer Status 20 1 2 UM Configuration 1 2 Mailbox Settings Full Setting Mailbox Parameters Call Transfer Status Feature Guide References 3 2 2 7 Call Transfer Status Unified Messaging Call Transfer...

Page 870: ...Unified Messaging Caller Name Announcement 21 1 UM Configuration 2 Class of Service Mailbox Number of CIDs for Caller Name Announcement Selection 24 3 UM Configuration 5 3 System Parameters System Caller Name Announcement Feature Guide References 3 2 1 10 Caller Name Announcement Unified Messaging Call through Service 21 1 UM Configuration 2 Class of Service General Call through Service 24 4 UM Co...

Page 871: ...ault Mailbox Template Unified Messaging Dialling by Name 20 1 2 UM Configuration 1 2 Mailbox Settings Full Setting Mailbox Parameters First Name Last Name 21 1 UM Configuration 2 Class of Service General Directory Listing Feature Guide References 3 2 1 16 Dialling by Name Unified Messaging Direct Service Access 20 1 2 UM Configuration 1 2 Mailbox Settings Full Setting Remote Call Automatic Login D...

Page 872: ...sy Coverage Mode Call Hold Mode Call Hold Mode Call Queuing Announcement Mode Call Hold Mode Call Retrieval Announcement Timing 1 30 s Feature Guide References 3 2 1 19 Hold Unified Messaging Holiday Service 10 5 PBX Configuration 2 5 System Holiday Table 10 9 PBX Configuration 2 9 System System Options Option 9 23 4 UM Configuration 4 4 Service Settings Holiday Table Feature Guide References 3 1 ...

Page 873: ...ging Unified Messaging Interview Service 20 1 2 UM Configuration 1 2 Mailbox Settings Full Setting Mailbox Parameters Interview Mailbox Feature Guide References 3 2 1 24 Interview Service Unified Messaging List All Names 21 1 UM Configuration 2 Class of Service General Directory Listing Feature Guide References 3 2 1 25 List All Names Unified Messaging Live Call Screening LCS 10 8 3 PBX Configurat...

Page 874: ...nsfer 21 1 UM Configuration 2 Class of Service Mailbox Announce Message Transferred Information Feature Guide References 3 2 2 20 Message Transfer Unified Messaging Message Waiting Notification E mail Device 7 5 3 Utility Report UM View Reports 20 1 2 UM Configuration 1 2 Mailbox Settings Full Setting Notification Parameters E mail Text Message Device Device No 1 2 3 User Name E mail Text Message ...

Page 875: ... Device Notification Timer Device Start Delay Time 0 120 min Telephone Device Device Notification Timer Device Interval Time between Device 1 2 3 and Next Device 24 4 UM Configuration 5 4 System Parameters Parameters Dialling Parameters MSW Notification Feature Guide References 3 2 1 30 Message Waiting Notification Telephone Device Unified Messaging Multilingual Service 24 4 UM Configuration 5 4 S...

Page 876: ... 2 UM Configuration 1 2 Mailbox Settings Full Setting External MSG Delivery Auto FWD Personal Custom Serv Personal Custom Service Feature Guide References 3 2 2 21 Personal Custom Service Unified Messaging Personal Greetings 21 1 UM Configuration 2 Class of Service Mailbox Personal Greeting Length s Personal Greeting for Caller ID Feature Guide References 3 2 2 22 Personal Greetings Unified Messag...

Page 877: ... 9 Tool UM Data Restore 6 10 Tool UM Backup History Feature Guide References 3 1 2 5 System Backup Restore Unified Messaging System Prompts 7 9 Utility UM System Prompts Customisation 21 1 UM Configuration 2 Class of Service General Prompt Mode 24 4 UM Configuration 5 4 System Parameters Parameters Prompt Setting Feature Guide References 3 2 1 41 System Prompts Unified Messaging System Reports 7 5...

Page 878: ...UM Configuration 3 1 UM Extension Trunk Service Service Group Feature Guide References 3 2 1 44 Trunk Service Universal Port Unified Messaging Two way Record Two way Transfer 12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Two way Recording 12 1 4 PBX Configuration 4 1 4 Extension Wired Extension Flexible Button Extension Number for Two way Record Extension Number for T...

Page 879: ... 2 32 Voice Mail VM Transfer Button Unified Messaging Voice Mail Service 22 1 UM Configuration 3 1 UM Extension Trunk Service Service Group Feature Guide References 3 2 1 45 Voice Mail Service Unified Messaging Web Programming 20 1 UM Configuration 1 Mailbox Settings 22 1 UM Configuration 3 1 UM Extension Trunk Service Service Group Day Night Lunch and Break Mode Incoming Call Service Prompt 24 4 ...

Page 880: ... 3 11 1 Group VM DPT Group System Settings 11 11 2 PBX Configuration 3 11 2 Group VM DPT Group Unit Settings 11 12 1 PBX Configuration 3 12 1 Group VM DTMF Group System Settings 11 12 2 PBX Configuration 3 12 2 Group VM DTMF Group Group Settings 11 7 1 PBX Configuration 3 7 1 Group UM Group System Settings 11 7 2 PBX Configuration 3 7 2 Group UM Group Unit Settings Feature Guide References 2 28 1 ...

Page 881: ... 2 28 3 Voice Mail DPT Digital Integration Voice Mail DTMF Integration 10 3 PBX Configuration 2 3 System Timers Counters Miscellaneous Voice Mail Caller from VM to CO On hook Wait Time s 11 5 1 PBX Configuration 3 5 1 Group Incoming Call Distribution Group Group Settings Miscellaneous Programmed Mailbox No 16 Digits 11 12 1 PBX Configuration 3 12 1 Group VM DTMF Group System Settings 11 12 2 PBX C...

Page 882: ...y Transfer Extension Number for Voice Mail Transfer Ext No of Mailbox for Two way Transfer 12 3 PBX Configuration 4 3 Extension DSS Console Type Extension Number for Two way Record Extension Number for Two way Transfer Extension Number for Voice Mail Transfer Ext No of Mailbox for Two way Transfer 13 1 PBX Configuration 5 1 Optional Device Doorphone Service Group Number 18 2 PBX Configuration 10 2...

Page 883: ...12 1 1 PBX Configuration 4 1 1 Extension Wired Extension Extension Settings Main Extension PIN Feature Guide References 2 24 3 Walking Extension Features Whisper OHCA 9 14 PBX Configuration 1 1 Configuration Slot V IPEXT Port Property Option IP Codec Priority 10 6 3 PBX Configuration 2 6 3 System Numbering Plan B NA DND Call Feature BSS OHCA Whisper OHCA DND Override BSS OHCA Whisper OHCA DND Over...

Page 884: ...right Panasonic System Networks Co Ltd and may be reproduced for internal use Panasonic System Networks Co Ltd 2014 PNQX7105ZA DD0814AH0 This material is copyrighted by Networks Co Ltd only All other reproduction in whole or in part is prohibited without the written consent of Panasonic System ...

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