22.1 UM Configuration—[3-1] UM Extension / Trunk
Service—Service Group
The parameters of Service Groups determine how calls are handled throughout the day. Each Service Group
(therefore each port) can have a different call service for each time mode (day, night, lunch, break). One of 5
incoming call services (Voice Mail, Automated Attendant, Interview, Custom Service or Transfer to Mailbox)
can be assigned to each call service.
Once one or more service groups are set, you can assign the service groups to each UM port in
Configuration—[3-2] UM Extension / Trunk Service—Port Assignment
.
Day, Night, Lunch, and Break Mode - Company Greeting No. (Selection)
Specifies the greeting to be heard by callers, the System Greeting, another message, or no greeting. The
System Greeting is "Good morning/Good afternoon/Good evening. Welcome to the Unified Messaging
System.". Each call service can have its own setting.
Value Range
None, System, Other
Feature Guide References
Day, Night, Lunch, and Break Mode - Company Greeting No. (Other)
Specifies the number of the greeting message to use when "Other" is specified for the greeting selection.
Value Range
1–32
Feature Guide References
Day, Night, Lunch, and Break Mode - Incoming Call Service
Specifies the incoming call service used to handle calls.
Value Range
Voice Mail Service, Automated Attendant, Interview Mailbox, Custom Service, Transfer to Mailbox
Day, Night, Lunch, and Break Mode - Incoming Call Service Parameter
Specifies the parameter for the type of Incoming Call Service specified. This is disabled if "Voice Mail
Service" or "Automated Attendant" is selected for the Incoming Call Service.
Value Range
Interview Mailbox
: Mailbox number
Custom Service
: Custom Service number (1–200)
Transfer to Mailbox
: Mailbox number
744
PC Programming Manual
22.1 UM Configuration—[3-1] UM Extension / Trunk Service—Service Group
Summary of Contents for KX-NS300CN
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Page 56: ...56 PC Programming Manual 3 1 Home Screen ...
Page 74: ...74 PC Programming Manual 5 4 System Control System Shutdown ...
Page 164: ...164 PC Programming Manual 8 4 2 Users ICDG Management ACD Report ...
Page 622: ...622 PC Programming Manual 13 5 PBX Configuration 5 5 Optional Device External Sensor ...
Page 646: ...646 PC Programming Manual 15 5 PBX Configuration 7 5 TRS Miscellaneous ...
Page 658: ...658 PC Programming Manual 16 7 PBX Configuration 8 7 ARS Authorisation Code for TRG ...
Page 684: ...684 PC Programming Manual 18 4 PBX Configuration 10 5 CO Incoming Call Miscellaneous ...
Page 702: ...702 PC Programming Manual 19 3 PBX Configuration 11 3 Maintenance Air Synchronisation ...
Page 774: ...774 PC Programming Manual 23 4 UM Configuration 4 4 Service Settings Holiday Table ...
Page 798: ...798 PC Programming Manual 24 4 UM Configuration 5 4 System Parameters Parameters ...
Page 829: ...Feature Programming References PC Programming Manual 829 ...