Call Transfer Anytime
Specifies the type of dialling that the system accepts during the Custom Service in addition to the single-digit
Custom Service options. This setting allows callers to dial numbers to connect themselves to an extension or
mailbox or enter a PIN.
Note
If you only need to allow callers to dial single-digit Custom Service option numbers, set this parameter to
"No". When set to a value other than "No", the system always waits for the amount determined by the
Wait
for Second Digit (1-5 s)
setting before handling the call. This will cause a delay between the time the
caller dials a single-digit Custom Service option number and when the call is actually handled.
Value Range
Extn
: enables callers to be transferred directly to their intended party by dialling the extension number.
Mbx
: enables callers to leave messages in a mailbox by entering the mailbox number.
PIN
: enables callers to be transferred directly to the specified party according to the setting for PIN Call Routing
Service by dialling a PIN.
No
: disables extension transfer and mailbox transfer; only 1-digit entries will function (following the Custom
Service menu)
Feature Guide References
Wait for First Digit (0-10 s)
Specifies the length of time that the system waits for the caller to dial the first digit after a Custom Service menu
is played for the caller. If this time expires, the No DTMF Operation settings determines how the call is then
handled. If this parameter is set to "0", No DTMF Input Operation handles the call immediately after the menu
is played for the caller.
Value Range
0–10 s
Feature Guide References
Wait for Second Digit (1-5 s)
This parameter is only valid when
Call Transfer Anytime
is set to a value other than "No". After the caller dials
a digit (the first digit) after listening to a Custom Service menu, the system waits for a second digit to be dialled.
This gives the caller time to continue dialling a mailbox number, extension number, or PIN. If this time expires
without a second digit being entered, the system assumes the caller has selected a Custom Service menu
option and handles the call according to the digit dialled by the caller.
Value Range
1–5 s
Feature Guide References
PC Programming Manual
761
23.3.1 UM Configuration—[4-3] Service Settings—Custom Service—Menu & Transfer
Summary of Contents for KX-NS300CN
Page 12: ...12 PC Programming Manual Table of Contents ...
Page 18: ...Table 2 For NE model 18 PC Programming Manual 1 1 3 Entering Characters ...
Page 19: ...Table 3 For RU UC model PC Programming Manual 19 1 1 3 Entering Characters ...
Page 20: ...Table 4 For Greece 20 PC Programming Manual 1 1 3 Entering Characters ...
Page 30: ...30 PC Programming Manual 1 2 2 PC Programming Using Off line Mode ...
Page 50: ...50 PC Programming Manual 2 3 Frequently Asked Questions FAQ ...
Page 56: ...56 PC Programming Manual 3 1 Home Screen ...
Page 74: ...74 PC Programming Manual 5 4 System Control System Shutdown ...
Page 164: ...164 PC Programming Manual 8 4 2 Users ICDG Management ACD Report ...
Page 622: ...622 PC Programming Manual 13 5 PBX Configuration 5 5 Optional Device External Sensor ...
Page 646: ...646 PC Programming Manual 15 5 PBX Configuration 7 5 TRS Miscellaneous ...
Page 658: ...658 PC Programming Manual 16 7 PBX Configuration 8 7 ARS Authorisation Code for TRG ...
Page 684: ...684 PC Programming Manual 18 4 PBX Configuration 10 5 CO Incoming Call Miscellaneous ...
Page 702: ...702 PC Programming Manual 19 3 PBX Configuration 11 3 Maintenance Air Synchronisation ...
Page 774: ...774 PC Programming Manual 23 4 UM Configuration 4 4 Service Settings Holiday Table ...
Page 798: ...798 PC Programming Manual 24 4 UM Configuration 5 4 System Parameters Parameters ...
Page 829: ...Feature Programming References PC Programming Manual 829 ...