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3. Attendant Features
Section 700 Operation
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(System): Fourth Attendant Position
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(System): Attendant Transfer Extension
Considerations
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If all ML keys on all attendants are busy, internal calls are transferred to a
preset destination, which must be a real extension number. The forwarding
destination cannot be the pilot number of a hunt group.
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The third and fourth attendants cannot have a
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Prior to CPC-B Version 2.0, the DBS supported a maximum of two
attendant positions.
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In previous software releases, if a user dialed “0” for the attendant group
but the first attendant had call forwarding activated, the call would skip to
the next attendant in the group. For example, if the first attendant activated
call forwarding--busy/no answer. the dial “0” call would skip to the second
attendant. If
attendants in the group activated call forwarding, dial “0”
calls did not reach the group.
Beginning with CPC-B Version 5.0, dial
calls ring the first attendant,
even if the first attendant has call forwarding activated. However, if a call is
unanswered, it does not skip to the next attendant. The call continues to
ring the first attendant until the caller hangs up.
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and
cannot
be used for attendant positions.
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Ringing assignments will be required for all attendants other than
Attendant Position 1 (Port 1) and Attendant
2 (when assigned to
port 2).
Dial Tone Disable
(All Versions)
Description
The intercom dial tone can be turned off at an attendant phone. Dial tone is
turned off when a headset is used.
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DBS Manual Issued
DBS-70-700
Technical Manuals Online! - http://www.tech-man.com
Summary of Contents for DBS 40
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