HotSync problems
381
■
Make sure you are not running another program, such as
WinFax, CompuServe, or America Online, that uses the
serial port you selected in the Setup dialog box.
■
Make sure your modem resets before you try again. (Turn
off your modem, wait a minute, and then turn it back on.)
On a Mac computer, check the following:
■
Make sure that Modem is selected on the Connection
Settings tab in the HotSync Software Setup window.
■
You may need to select a different Modem type or enter a
Custom setup string on the Connection Settings tab. Most
modems have a setup string that causes them to send initial
connection sounds to a speaker. You can turn on the
Modem Speaker option and use these sounds to check the
modem connection.
I tried to perform a modem
HotSync operation, but it did
not complete successfully.
(continued)
■
Make sure you are not running another program, such as
America Online, fax or telephony software, or AppleTalk
networking, that uses the serial port you selected in the
Serial Port Settings tab.
■
Make sure your modem resets before you try again. (Turn
off your modem, wait a minute, and then turn it back on.)
Check the following on your handheld:
■
Confirm that the telephone cable is securely attached to
your modem.
■
Make sure the dialing instruction dials the correct phone
number.
■
If you need to dial an outside line prefix, make sure you
selected the Dial Prefix option on your handheld and
entered the correct code.
■
If the telephone line you are using has Call Waiting, make
sure you selected the Disable call waiting option under
Modem Sync Phone Setup on your handheld and entered
the correct code.
■
Make sure the telephone line you are using is not noisy,
which can interrupt communications.
■
Check the batteries in your modem and replace them if
necessary.
Summary of Contents for Tungsten C
Page 1: ...Handbook for Palm Tungsten C Handhelds ...
Page 14: ...About This Book 2 ...
Page 18: ...Chapter 1 Welcome 6 ...
Page 48: ...Chapter 3 Navigating and Entering Data 36 ...
Page 84: ...Chapter 4 Working with Applications 72 ...
Page 94: ...Chapter 6 Using Calculator 82 ...
Page 98: ...Chapter 7 Using Card Info 86 ...
Page 114: ...Chapter 8 Using Date Book 102 ...
Page 126: ...Chapter 10 Using Memo Pad 114 ...
Page 146: ...Chapter 12 Using PalmTM Photos 134 ...
Page 274: ...Chapter 14 Using Palm VersaMail Personal E mail Software 262 ...
Page 296: ...Chapter 15 Using Palm Web Browser 284 ...
Page 326: ...Chapter 17 Performing HotSync Operations 314 ...
Page 378: ...Chapter 18 Setting Preferences for Your Handheld 366 ...
Page 384: ...Appendix A Maintaining Your Handheld 372 ...
Page 404: ...Product Regulatory and Safety Information 392 ...