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CHAPTER 14

Using Palm

™

VersaMail

™

Personal E-mail Software

With the VersaMail application, you can send, receive, and manage e-mail on your
handheld. This chapter describes how to set up different types of e-mail accounts
and explains how to use the many e-mail features in the VersaMail application.

The VersaMail application version 2.5 is the newest offering in the line of Palm
personal e-mail software applications. Formerly known as MultiMail

®

software,

version 2.5 of the VersaMail application contains new features that make sending
and receiving e-mail messages and managing e-mail accounts easier than ever.

What’s new

Key features of the VersaMail 2.5 application include the following:

■

Support for both the Tungsten C navigator and keyboard, simplifying data
entry and navigation

■

Support for the built-in 802.11b radio in your handheld, enabling wireless
e-mail connectivity

■

Enhanced use of color, fonts, styles, and user-selected display options

■

Basic HTML formatting display for e-mail messages received in HTML format

■

Increased number of file types supported for sending and receiving as
attachments

■

Scheduled retrieval of new e-mail, with notification

■

Improved message addressing capabilities

■

Enhanced security for sending and retrieving messages

Getting started with the VersaMail application

The VersaMail application is built into your handheld and does not need to be
installed. To start using the application, simply press the VersaMail button

on

your handheld.

If you are using a Windows computer, the Palm VersaMail HotSync Conduit
installs automatically when you install the Palm Desktop software. See

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Summary of Contents for Tungsten C

Page 1: ...Handbook for Palm Tungsten C Handhelds ...

Page 2: ... claims by third parties which may arise through the use of this software Palm Inc assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction dead battery or repairs Be sure to make backup copies of all important data on other media to protect against data loss IMPORTANT Please read the End User Software License Agreement with this product before using t...

Page 3: ... screen brightness level 12 Chapter 3 Navigating and Entering Data 13 Tapping 13 Using the navigator 14 Using the keyboard 15 Typing capital letters 16 Accessing international and special characters 16 Using the Function key 18 Using ShortCuts 19 Using elements of the handheld interface 19 Using Graffiti writing to enter data 21 Graffiti tips 23 Graffiti alphabet 24 Capital letters 25 Graffiti num...

Page 4: ...s 42 Using menus 43 Using menu commands and the command toolbar 45 Using menu commands 45 Using the command toolbar 45 Choosing application preferences 46 Enabling and disabling Palm On screen Writing 46 Performing common tasks 47 Creating records 47 Editing records 47 Deleting records 49 Purging records 50 Categorizing records 50 Finding information 54 Sorting lists of records 58 Attaching notes ...

Page 5: ...ing Card Information 83 Renaming a card 84 Formatting a card 84 Managing an expansion card 85 Using the Card Info menu 85 Chapter 8 Using Date Book 87 Scheduling an event 88 Selecting an event 91 Rescheduling an event 91 Setting an alarm for an event 92 Scheduling repeating or continuous events 93 Changing repeating or continuous events 95 Considerations for repeating or continuous events 95 Chang...

Page 6: ...cord menu 110 Options menu 110 Chapter 10 Using Memo Pad 111 Creating memos 111 Reviewing memos 112 Using Memo Pad menus 113 Record menus 113 Options menus 113 Chapter 11 Using Note Pad 115 Creating a note 116 Reviewing notes 116 Changing Note Pad color settings 117 Setting an alarm for a note 118 Using Note Pad menus 119 Record menu 119 Options menus 120 Chapter 12 Using PalmTM Photos 121 Viewing...

Page 7: ... To Do List menus 140 Record menu 140 Options menu 140 Chapter 14 Using Palm VersaMail Personal E mail Software 141 What s new 141 Getting started with the VersaMail application 141 Synchronizing an existing username 142 Upgrading a MultiMail VersaMail database 142 Setting up and managing e mail accounts 142 Account and connection types 143 Setting up a network e mail account 143 Creating a networ...

Page 8: ... beyond the basics 236 Managing mail filters 236 Managing mail settings 240 Adding APOP to an account 248 Adding ESMTP to an account 249 Cutting and copying text from an e mail message for use in other applica tions 251 Using the command bar 251 E mail header details 253 Backing up mail databases 254 Wireless IMAP folder synchronization 255 Accessing corporate e mail 256 Using Secure Sockets Layer...

Page 9: ...g Pages 272 Saving a page 272 Opening a saved page 274 Editing information about a saved page 274 Copying text from a page to another application 275 Deleting a saved page 275 Finding Web Pages You Recently Visited 275 Returning to a page you visited 276 Clearing the History list 276 Customizing Palm Web Browser 277 Changing the default size of text 277 Changing your home page 277 Changing how ima...

Page 10: ...otSync operations 301 Performing a cradle cable HotSync operation Windows computer 301 Performing a direct HotSync operation Mac computer 303 Conducting IR HotSync operations 306 Preparing your computer for infrared communication 306 Performing an IR HotSync operation 308 Returning to cradle cable HotSync operations 308 Using File Link 309 Creating a user profile 309 Performing the first HotSync o...

Page 11: ...emplate 330 Idle timeout 331 Selecting Next Service 331 Defining primary and secondary DNS 332 IP address 332 Login scripts 333 Creating a login script on your handheld 334 Plug in applications 335 Deleting a service template 336 Network preferences menu commands 336 On Screen Writing preferences 336 Enabling Palm On screen Writing 337 Displaying penstrokes 337 Owner preferences 338 Power preferen...

Page 12: ...ring for your handheld 367 Battery considerations 368 Resetting your handheld 368 Performing a soft reset 368 Performing a hard reset 369 Appendix B Frequently Asked Questions 373 Software installation problems 374 Operating problems 375 Tapping and writing problems 376 Application problems 377 HotSync problems 378 Beaming problems 383 Recharging problems 384 Security and VPN problems 384 Wi Fi pr...

Page 13: ... Locating all the parts of your handheld Viewing and entering data Working with expansion cards Using your handheld with your computer Personalizing your handheld with your own preference settings After you become familiar with the basic functionality of your handheld you can use the rest of this handbook as a reference for performing less common tasks for maintaining your handheld and for solving...

Page 14: ...About This Book 2 ...

Page 15: ...rvice subscription agreement is required to access these services Before you can use all these features you must set up your handheld and install software on your desktop computer Your handheld comes with an easy to follow installation guide Palm Montana Read This First that steps you through the process of successfully setting up your handheld The guide contains important information that must be...

Page 16: ...with SP2 or later Netscape Navigator 50 megabytes MB available hard disk space VGA monitor or better 16 Bit or High Color and 800 x 600 resolution recommended CD ROM or DVD ROM drive you can also download Palm Desktop software from www palm com support Mouse One available USB port or serial port serial cradle cable sold separately Minimum requirements Mac computers The minimum requirements for Mac...

Page 17: ...on upgrade information articles and answers to questions see www palm com support For more information about using Palm Desktop software see the following The handheld tutorial Quick Tour To access this tutorial tap the Quick Tour icon from the Applications main screen The electronic Palm Desktop software for the Macintosh User s Guide To access this guide open the Palm folder and then open the Do...

Page 18: ...Chapter 1 Welcome 6 ...

Page 19: ...for how you receive alarms hearing a sound seeing a blinking indicator light or feeling your handheld vibrate Choose any combination Browse or search the Internet Enter your schedule in Date Book Keep all your contact names addresses and phone numbers in Address Book Prioritize and assign your tasks a due date in To Do List Set alarms from World Clock and Date Book to keep yourself on schedule and...

Page 20: ... where you type letters and numbers and access special function keys See Chapter 3 to learn how to type characters Power button Turns your handheld on or off If your handheld is turned off pressing the power button turns the handheld on and returns you to the last screen you viewed If your handheld is turned on pressing the power button turns the unit off Screen Keyboard area Navigator Power butto...

Page 21: ...elect button The navigator center Select button enables you to select items The Select button also has some special functions that are described in this handbook Screen Displays the applications and information stored in your handheld It is touch sensitive and responds to the stylus Green indicator light A blinking green light indicates an e mail message has arrived an alarm or event notification ...

Page 22: ...d in Appendix A for information about when and how to use the reset button Expansion card slot Accepts SD MultiMediaCard and SDIO expansion cards enabling you to add more memory applications or other functionality You can also back up data to an expansion card NOTE Expansion cards are purchased separately Headset jack Connects a hands free headset to your handheld enabling you to record and listen...

Page 23: ...handheld To insert a card 1 Insert the card in the direction shown by the icon 2 Push the card in with your thumb You feel the card lock and hear the system sound To remove a card 1 Push lightly against the card with your thumb 2 When the card is released you hear the system sound For complete information about working with expansion cards see Chapter 7 Label on card faced down Notched corner Push...

Page 24: ...rightness level can be adjusted to for ease of viewing and to extend battery life You can adjust the brightness level using the Adjust Brightness dialog box To adjust the screen brightness level 1 Press Function Brightness 2 Tap to the left or right of the slider to adjust the brightness in small increments or drag the slider to change the brightness in large increments ...

Page 25: ...s on your handheld screen is the basic action that gets things done on your handheld The first time you start your handheld setup instructions appear on the screen These instructions include a calibration screen Calibration aligns the internal circuitry of your handheld with its touch sensitive screen so that when you tap an element on the screen the handheld can detect exactly which task you want...

Page 26: ... the navigator with Date Book To navigate in list screens do any of the following Press Up or Down on the navigator to scroll an entire screen of records Press and hold Up or Down on the navigator to accelerate the scrolling Press Select on the navigator to insert the selection highlight When the selection highlight is present you can do the following Press Up or Down on the navigator to scroll to...

Page 27: ...omatically corrects some common misspellings when entering data from the keyboard Below the keyboard are application buttons and the 5 way navigator that enables you to navigate menus and pick lists quickly without using the stylus These features are described in Chapter 2 Letter and number keys Enables you to enter letters and numbers You can change the key response from the Keyboard preferences ...

Page 28: ...re pressing Up or Down on the navigator Function key Press to access the secondary character set See Using the Function key later in this chapter CAPS Find key Capitalizes letters or opens the Find dialog box For more information on capitalizing letters see the next section Typing capital letters For information on the Find dialog box see Finding information in Chapter 4 Space Symbol key Adds a sp...

Page 29: ... numbers on your handheld To use the onscreen keyboard 1 Open any application such as Memo Pad 2 Tap any record or tap New 3 Press Function Symbol When a keyboard is open you can tap to open any of the other keyboards After you finish tap Done to close the onscreen keyboard and place the text in the record Backspace Carriage return Tab Caps lock Caps shift Tap here to display alphabetic keyboard T...

Page 30: ...ges to a 1 and the function feature remains locked Pressing Function again unlocks it Using special features In addition to characters the Function key accesses special features on some of the keys The following keys have special features Brightness key Opens the Brightness dialog box See Adjusting the screen brightness level in Chapter 2 for more information Find key Opens the Find dialog box See...

Page 31: ...nction ShortCut When you press the ShortCut key the ShortCut symbol appears at the insertion point to show that you are in ShortCut mode 2 Type the ShortCut characters Using elements of the handheld interface Menu bar and menu commands A set of commands that are specific to the application Not all applications have a menu bar To access the menu bar do one of the following Tap the Menu bar Press Fu...

Page 32: ...Select on the navigator to select buttons such as OK Yes or Done Press Function Enter to select the OK Done or Yes buttons Press Function Backspace to select Cancel or No buttons Next previous arrows The left and right arrows display the previous and next record the up and down arrows display the previous and next page of information To use the arrows do one of the following Tap the arrows Use Rig...

Page 33: ...he procedures for creating letters numbers punctuation and symbols as well as some Graffiti tips and tricks Most people find they can enter text quickly and accurately with only minutes of practice Graffiti writing includes any character you can type on a standard keyboard The Graffiti characters closely resemble the uppercase letters of the regular alphabet which makes Graffiti writing easy to le...

Page 34: ...gin the stroke Most characters require only a single stroke When you lift the stylus from the screen your handheld recognizes and displays the text character immediately Some single Graffiti strokes are portions of the regular alphabet equivalents The screen is divided into two parts the left side for writing the letters of the alphabet and the right side for writing numbers To write Graffiti char...

Page 35: ...creen As soon as you lift the stylus from the screen you can begin the stroke for the next character you want to write NOTE You must begin the character strokes on the left side of the screen Otherwise your handheld does not recognize them as text characters To delete Graffiti characters Set the insertion point to the right of the character you want to delete and make the backspace stroke a line f...

Page 36: ...24 Graffiti alphabet The Graffiti alphabet consists of the following letters Letter Strokes Letter Strokes A N B O C P D Q E R F S G T H U I V J W K X L Y M Z Space Backspace Carriage return Period Tap twice or or or or or or or or or or or ...

Page 37: ...troke TIP When Caps Shift is active an up arrow symbol appears in the lower right corner of the handheld screen If you accidentally activate Caps Shift backspace will cancel it To enter only capital letters Caps Lock Enter the Caps Lock stroke TIP When Caps Lock is active an underlined up arrow symbol appears in the lower right corner of the handheld screen To return to lowercase make the Caps Shi...

Page 38: ...thin the punctuation shift area activates Punctuation mode and the next stroke you make with the stylus creates a punctuation mark TIP Double tapping within the punctuation shift area creates a period When Punctuation Shift is active you can make a symbol stroke anywhere in the Graffiti writing area the letters or numbers side 1 6 2 7 3 8 4 9 or Symbol Stroke Symbol Stroke Period Dash Comma Left P...

Page 39: ...tive a slanted shift symbol appears in the lower right corner of the screen The next stroke that you make creates the symbol or extended character Accented characters To create accented characters draw the stroke that is normally used to create the letter followed by an accent stroke Graffiti writing then adds the accent to the letter For example the following diagram shows the strokes required to...

Page 40: ... non English characters in the left side of the Graffiti writing area Navigation strokes In addition to character symbols Graffiti writing includes special strokes that you can use to navigate within text or fields in your applications Graffiti ShortCuts Graffiti ShortCuts make entering commonly used words or phrases quick and easy ShortCuts are similar to the Glossary or Autotext features of some...

Page 41: ...e handheld behind the small dark shield The IR port supports the IrCOMM implementation of the standards for infrared communication established by the Infrared Data Association IrDA This means that not only can you beam data to another Palm OS handheld that s close by and equipped with an IR port but you can also beam data to a mobile phone and to any other device that supports the IrCOMM implement...

Page 42: ...records 1 Locate the record business card or category you want to beam 2 Press Function Menu 3 Select one of the following from the Record menu The Beam command for an individual record In Address Book only Beam Business Card Beam Category 4 When the Beam Status dialog box appears point the IR port directly at the IR port of the receiving handheld For best results handhelds should be between 10 ce...

Page 43: ...em 6 Tap Beam 7 When the Beam Status dialog box appears point the IR port directly at the IR port of the receiving handheld 8 Wait for the Beam Status dialog box to indicate that the transfer is complete before you continue working on your handheld To receive beamed information 1 Turn on your handheld 2 Point the IR port directly at the IR port of the transmitting handheld to open the Beam dialog ...

Page 44: ...adsheets and databases or if you want to import data from another handheld you can transfer the data to your handheld without having to enter it manually Save the data in one of the file formats in the following list import it into Palm Desktop software and then perform a HotSync operation to transfer the data to your handheld Importing data from a Windows computer Palm Desktop software can import...

Page 45: ...not want to import a field deselect the check box for that field 9 Click OK The imported data is highlighted in the application 10 To add the imported data to your handheld perform a HotSync operation See Palm Desktop online Help for more information on importing and exporting data Using File Link The File Link feature enables you to import Address Book and Memo Pad information to your handheld fr...

Page 46: ...file Now Contact text file Now Up to Date text file QuickDex text file TouchBase Pro text file Palm Desktop software can also import data in the following file formats Tab delimited tab tsv txt vCal vcs Data Book only vCard vcf Address Book only To import data from a Mac computer 1 Open Palm Desktop software 2 From the File menu choose Import 3 Select the file you want to import 4 Click Import 5 I...

Page 47: ...Importing data 35 9 Click OK 10 To add the imported data to your handheld perform a HotSync operation See Palm Desktop online Help for more information on importing and exporting data ...

Page 48: ...Chapter 3 Navigating and Entering Data 36 ...

Page 49: ...Applications Launcher to open any application installed on your handheld or on an expansion card You can also open Date Book Address Book VersaMailTM and Palm Web Browser with the application buttons on your handheld In addition to providing a way for you to open applications the Applications Launcher displays the current time battery level and application category To open an application on your h...

Page 50: ...icon by pressing the Enter key Opening expansion card applications When an expansion card is properly seated in the expansion card slot your handheld responds based on the contents of the card and the application that is active when you insert the card In some cases the application on the card opens automatically upon insertion or if you insert a card containing data from the current application t...

Page 51: ...e Applications Launcher You can assign an application to a category and then display a single category or all your applications By default your handheld includes system defined categories such as All and Unfiled and user defined categories such as Games Main and System You cannot modify the system defined categories but you can rename and delete the user defined categories In addition you can crea...

Page 52: ...he highlight in the Applications Launcher is not active press and hold Select on the navigator to open the category list press Up or Down on the navigator to highlight a category and then press Select on the navigator to display that category Changing the Applications Launcher display By default the Applications Launcher displays each application as an icon As an alternative you can choose to show...

Page 53: ...er or tap OK Copying applications to or from an expansion card You can copy applications from your handheld to an expansion card or from an expansion card to your handheld To copy an application to an expansion card 1 Press Home 2 Press Command Stroke C Alternately press Function Menu select Copy on the App menu 3 Select Handheld from the Copy From pick list 4 Select the card name from the Copy To...

Page 54: ...ss Command Stroke C Alternately press Function Menu select Copy on the App menu 3 Select the card name from the Copy From pick list 4 Select Handheld from the Copy To pick list 5 Tap an application to copy 6 Tap Copy 7 Press Function Enter or tap Done You can also beam applications from expansion cards to your handheld See Using elements of the handheld interface in Chapter 3 for details Selecting...

Page 55: ...e Sort By setting is in effect each time you use the copy feature Each time you want to copy an application only you must select the Copy Applications Only check box Using menus Menus on your handheld are easy to use Once you have mastered them in one application you can use them the same way in all other applications The menus of each application are illustrated in the chapter that discusses that...

Page 56: ...ist screen and the Memo record screen To select a menu command with the stylus 1 Tap the menu bar for an application 2 Tap the menu that contains the command you want to use 3 Tap the command you want to use TIP After you open the menu bar you can also press Right and Left on the navigator to select a menu press Down on the navigator to select the command you want to use and then press Select on t...

Page 57: ...u press Command stroke and type the letter s Using the command toolbar The command toolbar displays the Wi Fi icon and the 802 11b radio signal strength indicator The command toolbar also displays context sensitive menu commands for the current screen For example if text is selected the menu icons displayed may be Undo Cut Copy and Paste Tap an icon to select the command To use menu commands 1 Pre...

Page 58: ...ion 2 Press Command Stroke R Alternately press Function Menu and then select Preferences on the Options menu NOTE Not all applications have a Preferences command 3 Make changes to the settings 4 Press Function Enter or tap OK Enabling and disabling Palm On screen Writing The Edit menu also has an option Enable Writing and Disable Writing that enables or disables Palm On screen Writing Enabling Pal...

Page 59: ...Pad and Expense To create a record 1 Select the application in which you want to create a record 2 Tap New 3 In Date Book only Select start and end times for your appointment and press Function Enter or tap OK 4 Enter text for the record 5 Optional Tap Details to select attributes for the record In Note Pad the Details command is located on the Options menu 6 In Address Book Note Pad and Memo Pad ...

Page 60: ...ect 2 Drag the stylus over the text to highlight it in yellow NOTE You can also double tap to select a word or triple tap to select a line of text You can also drag across the text to select additional words or drag down to select a group of lines The following commands may appear in an Edit menu Undo Reverses the action of the last edit command For example if you used Cut to remove text Undo rest...

Page 61: ...ter or tap OK If you choose to save a copy of the selected item your handheld transfers it to the archive file on your desktop the next time you perform a HotSync operation The archive option is not available in Note Pad Other ways to delete records You can also delete records in the following ways Delete the text of the record In Date Book Address Book To Do List and Memo Pad open the Details dia...

Page 62: ...purge records 1 Open the application 2 Press Command Stroke E Alternately press Function Menu and then select Purge on the Record menu A confirmation dialog box appears Date Book Tap the pick list and select how old a record must be to be purged Purge deletes repeating events if the last of the series ends before the date that you purge records Date Book To Do List If you want to save a copy of th...

Page 63: ...each application When you have an expansion card properly seated in the expansion card slot the last item in the category pick list is the name of the expansion card You cannot otherwise categorize applications that reside on an expansion card Address Book contains the QuickList user defined category in which you can store the names addresses and phone numbers you might need in emergencies doctor ...

Page 64: ... item to a different category To display a category of records 1 Tap the category pick list in the upper right corner of the list screen NOTE In the Date Book Agenda view the pick list is in the upper right of the To Do list 2 Select the category you want to view The list screen now displays only the records assigned to that category TIP Pressing an application button on your handheld scrolls thro...

Page 65: ...2 Select Edit Categories 3 Tap New 4 Enter the name of the new category and then press Function Enter or tap OK 5 Press Function Enter or tap OK You can assign any of your records to the new category To rename a category 1 Tap the category pick list in the upper right corner of the screen or list 2 Select Edit Categories Tap here ...

Page 66: ... on your handheld Find locates any text that you specify always starting with the current application However Find does not search through applications on expansion cards Date Book To Do List Memo Pad Phone Lookup displays the Address list screen and enables you to add to a record the information that appears in this list Address Book The Look Up line enables you to scroll immediately to a name wh...

Page 67: ... to the first letter of the company name 2 Tap the record to view its contents To look up an Address Book record with the navigator 1 From the Address List screen press Right on the navigator to display the navigator Quick Look Up line 2 Press Up or Down on the navigator to select the first letter of the name you want to find The list scrolls to the first entry that begins with that letter 3 Press...

Page 68: ...d record TIP If only one match is possible for the letters you selected the contents of the record displays automatically Using Find You can use Find to locate any text that you specify in any application that resides on your handheld Find does not search applications that reside on an expansion card To use Find 1 Press Function Find TIP If you select text in an application before you tap Find the...

Page 69: ...mo Pad or any other application that takes advantage of this feature 2 Press Command Stroke L Alternately press Function Menu and then select Phone Lookup on the Options menu 3 Begin to spell the last name of the name you want to find The list scrolls to the first record in the list that starts with the first letter you enter Continue to spell the name you re looking for or when you see the name t...

Page 70: ...want to add and then tap Add The name appears in the Attendees screen 6 Repeat steps 4 and 5 to add more names 7 Press Function Enter or tap Done 8 Press Function Enter or tap OK Sorting lists of records You can sort lists of records in various ways depending on the application Sorting is available in applications that have list screens Address Book Note Pad To Do List Memo Pad and Expense NOTE Yo...

Page 71: ...e Sort by pick list and select Alphabetic or Manual 4 Press Function Enter or tap OK To sort the Note Pad and Memo list manually tap and drag a note or memo to a new location in the list To make the list appear in Palm Desktop software as you manually sorted it on your handheld open the application in Palm Desktop software and click Sort by Then select Order on Handheld To sort records in To Do Li...

Page 72: ... it or press Up or Down on the navigator to highlight it and then press Select on the navigator 2 In Address Book only Tap Edit 3 Tap Details 4 Tap Note 5 Enter your note 6 Press Function Enter or tap Done A small note icon appears at the right side of any item that has a note To review or edit a note Tap the Note icon TIP In Date Book you can also select the event that contains the note press Sel...

Page 73: ...nables you to change font style To change the font style 1 Open an application 2 Press Command Stroke F Alternately press Function Menu and then select Font on the Options menu 3 Tap the font style you want to use 4 Press Function Enter or tap OK Small font Large font Small bold font Large bold font Tap here for small font Tap here for small bold font Tap here for large bold font Tap here for larg...

Page 74: ...the item Tap an item either the icon or the text description to open the application where the alarm was set The application opens to the entry associated with the alarm Press Function Enter or tap Done to close the reminder list and return to the current screen An attention indicator blinks in the upper left corner of the screen tap it to view the alert list again Tap Snooze to see the list again...

Page 75: ... applications such as games and other software on your handheld or on a card that is seated in the expansion card slot Applications or games that you install on your handheld reside in RAM memory and you can delete them at any time You can also install other files such as photos or MP3 audio files Both applications and files are easy to install during a HotSync operation There are a variety of thi...

Page 76: ...methods to install applications and files with Palm Quick Install Drag and drop files onto the Palm Quick Install icon on the Windows desktop Drag and drop files onto the Palm Quick Install window Use the commands or buttons in the Palm Quick Install window The procedures that follow explain how to install applications and files using each of these methods To drag and drop applications or files on...

Page 77: ...r file s you want to install onto your computer 2 Double click the Palm Quick Install icon on the Windows desktop 3 From My Computer or Windows Explorer select the file s or folder that you want to install 4 Drag and drop the file s or folder on to the handheld or expansion card queue If you drag an incompatible file to the handheld queue a status dialog box asks if you want to install the file on...

Page 78: ...want to install the file on the expansion card Click Yes to place the file in the queue 7 If you need to change the destination of the application you are installing drag the files to move applications between the handheld and expansion card queue 8 Perform a HotSync operation to install the selected application s See Performing cradle cable HotSync operations in Chapter 17 for details NOTE Files ...

Page 79: ...a Mac computer The Install Tool makes it easy to install applications and files during a HotSync operation You can specify whether to install the files on your handheld or on an expansion card You can use the Install Tool to install the following types of files Palm files types including PRC PDB PQA PNC and SCP Image files including BMP JPEG TIFF and GIF Audio files including MP3 Real Audio RA8 an...

Page 80: ...x go to the folder to which you copied the file Most handheld application files have the extension PRC PDB PQA or SCP 6 Select the application s you want to install 7 Click Add File to add the selected application to the Install Handheld Files list TIP You can also drag files or folders of files to the list in the Install Handheld Files dialog box The files are copied to the Files To Install folde...

Page 81: ...zed during the HotSync operation Expansion cards may hold applications that use files other than the Palm application files For your handheld to recognize such a file you must first launch the associated application at least once Removing applications If you run out of memory or decide that you no longer need an application you installed you can remove applications from your handheld or from an ex...

Page 82: ...Palm Desktop software from a Windows computer 1 From the Windows Start menu select Settings and then click Control Panel 2 Double click the Add Remove Programs icon 3 Click the Change or Remove Programs button 4 Select Palm Desktop 5 Click Change Remove This process removes only the application files The data in your Users folder remains untouched 6 Click Yes in the Confirm File Deletion box 7 Cli...

Page 83: ...ur computer 2 Double click the Desktop Software CD ROM icon on your desktop 3 Double click the Palm Desktop Installer icon 4 From the Easy Install screen select Uninstall from the pop up menu 5 Select the software you want to remove 6 Click Uninstall 7 Select the folder that contains your Palm Desktop software files 8 Click Remove 9 Restart your computer ...

Page 84: ...Chapter 4 Working with Applications 72 ...

Page 85: ...or each Address Book entry Attach a note to each Address Book entry in which you can enter additional information about the entry Assign Address Book entries to categories so that you can organize and view them in logical groups Create your own digital business card that you can beam using e mail to other devices with an infrared IR port NOTE You can encrypt your Address Book entries For more info...

Page 86: ... Palm Desktop software also has data import capabilities so that you can load database files into Address Book on your handheld See Importing data in Chapter 3 and Palm Desktop online Help for more information To create a new Address Book entry 1 Press the Address Book button on the front of your handheld to display the Address list 2 Tap New 3 Enter the last name of the person you want to add to ...

Page 87: ...ap the scroll arrows or press Up Down on the navigator to move to the next page of information 8 After you finish entering information Press Function Enter or tap Done TIP To create an entry that always appears at the top of the Address list begin the Last name or Company field with a symbol as in If Found Call This entry can contain contact information in case you lose your handheld Selecting typ...

Page 88: ...nt to change 2 Tap Edit 3 Tap Details 4 Select any of the following settings Tap triangle Show in List Select which type of phone or other information appears in the Address list screen Your options are Work Home Fax Other E mail Main Pager and Mobile The identifying letters W H F O M or P appear next to the record in the Address list depending on which information is displayed If you select E mai...

Page 89: ...nd displays the copy in Address Edit so you can make changes to the copied record The copy has the same category and attached notes as the original record Connect Opens the Quick Connect dialog box where you can select which application to use to make the connection Send Category Opens a dialog box where you can select how to send all records in the selected category to another device The options ...

Page 90: ...Address Book shows the last category you selected If you clear it Address Book displays the All category Rename Custom Fields Fields that appear at the end of the Address Edit screen Rename them to identify the kind of information you enter in them The names you give the custom fields appear in all entries About Address Book Shows version information for Address Book Address list Address view ...

Page 91: ...useful for confirming a series of chain calculations To open Calculator 1 Press Home 2 Tap the Calculator icon Performing calculations The Calculator includes several buttons to help you perform calculations Clears the entire calculation so that you can begin a fresh calculation Clears the last number you entered If you make a mistake while entering a number in the middle of a calculation you can ...

Page 92: ...If you want to enter a negative number enter the number first and then press the button Places the current number in memory Each new number you enter with the M button is added to the total already stored in memory The number that you add can be either a calculated value or any number you enter by pressing the number buttons Pressing this button has no effect on the current calculation or series o...

Page 93: ... menu shown here is for your reference and the Calculator feature described here is not explained elsewhere in this book See Using menus in Chapter 4 for information about choosing menu commands Options menu About Calculator Shows version information for Calculator ...

Page 94: ...Chapter 6 Using Calculator 82 ...

Page 95: ... contents Rename a card Format a card Reviewing Card Information You can view the card name type available storage space and a summary of its contents To review Card Information 1 Press Home 2 Tap the Card Info icon 3 Review Card name Type and Size 4 Review card contents summarized by directory Review card information Review summarized card contents ...

Page 96: ... press Function Menu and then select Rename Card on the Card menu 4 Enter the new name for the card 5 Tap Rename Formatting a card Formatting a card destroys all its data and prepares it to accept new applications and data To format a card 1 Press Home 2 Tap the Card Info icon 3 Press Command Stroke F Alternately press Function Menu and then select Format Card on the Card menu 4 Press Function Ent...

Page 97: ...mation For optimal performance we recommend that you do not install more than fifty applications to a single expansion card When your handheld s battery level becomes very low access to the expansion card may be disabled to protect your data If this occurs recharge your handheld as soon as possible Using the Card Info menu The Card Info menu is shown here for your reference and the Card Info featu...

Page 98: ...Chapter 7 Using Card Info 86 ...

Page 99: ...agenda showing appointments untimed events and your To Do items for the day Set an alarm to notify you of the scheduled activity Create reminders for events that are based on a particular date rather than time of day Birthdays and anniversaries are easy to track with your handheld Attach notes to individual events for a description or clarification of the entry in your Date Book NOTE You can encry...

Page 100: ... to find such conflicts See Spotting event conflicts later in this chapter You can also schedule events in your Date Book that occur on a particular date but have no specific start or end times such as birthdays holidays and anniversaries These are referred to as untimed events Untimed events appear at the top of the list of times marked with a diamond You can have more than one untimed event on a...

Page 101: ...ime Tap All Day to automatically insert the start and end time of the event as defined in your Date Book preferences 5 Press Function Enter or tap OK 6 Tap a blank area of the screen to deselect the event A vertical line appears next to the time indicating the duration of the event If an event has the same start and end time the time is displayed only once Tap the time of an event Start Time highl...

Page 102: ...own on the navigator to scroll within the current day Tap Go To at the bottom of the screen to open the Go to Date dialog box Select a date by tapping a year month and day in the calendar 2 After you locate the date follow the steps for scheduling an event for the current day To schedule an untimed event 1 Select the date that you want for the event 2 Tap New 3 Tap No Time so that no start or end ...

Page 103: ...d add alarms or notes To select an event 1 Go to the day on which the event is scheduled 2 Tap the event TIP You can also press Select on the navigator to insert the highlight on the next event in the current day or on the first event of another day To scroll through the events in the selected day press Up and Down on the navigator Rescheduling an event You can easily make changes to your schedule...

Page 104: ...ssign an alarm 2 Tap Details 3 Tap the Alarm check box to select it The default setting 5 Minutes appears 4 Tap the pick list to select Minutes Hours or Days 5 Select the 5 and enter any number from 0 to 99 inclusive as the number of time units 6 Press Function Enter or tap OK 7 When the reminder message appears on screen do one of the following Press Function Enter or tap OK to permanently dismis...

Page 105: ...rm for an untimed event that occurs on February 4 If the alarm is set for five minutes the reminder message appears at 11 55 PM on the night of February 3 The reminder remains in the reminder list until you turn on your handheld and dismiss it Scheduling repeating or continuous events The Repeat function lets you schedule events that recur at regular intervals or extend over a period of consecutiv...

Page 106: ... how often you want the event to repeat For example if you select Month and enter the number 2 the event repeats every other month 6 To specify an end date for the repeating or continuous event tap the End on pick list and tap Choose Date Use the date picker to select an end date 7 Press Function Enter or tap OK After you schedule a repeating or continuous event the Repeat icon appears to the far ...

Page 107: ...the repeating event 5 Press Function Enter or tap OK Considerations for repeating or continuous events Keep the following points in mind If you change the start date of a repeating event your handheld calculates the number of days you moved the event Your handheld then automatically changes the end date to maintain the duration of the repeating event If you change the repeat interval e g daily to ...

Page 108: ...dly to display the next view Tap the appropriate view icon in the lower left corner of Date Book Working in Week view Week view shows the calendar of your events for an entire week This view lets you quickly review your appointments and available time slots In addition the graphical display helps you spot overlaps and conflicts in your schedule To display the Week view 1 Tap the Week view icon 2 T...

Page 109: ... view the events on the selected day press Select on the navigator again The Week view shows the time span defined by the Start Time and End Time in the Date Book Preferences settings If you have an event before or after this time span a bar appears at the top or bottom of that day s column Use the onscreen scroll arrows to scroll to the event or press Up and Down on the navigator to scroll to ear...

Page 110: ...ou your untimed events appointments and To Do items in one screen When you tap an untimed event or appointment in the Agenda view the Day view appears so you can see more detailed information about the event You can tap the check box next to a To Do item to mark it as completed When you tap on a To Do item your To Do list appears NOTE The To Do items that appear and how you can change them depends...

Page 111: ...event conflict time overlap appears in the Week View as overlapping bars The first event created appears as a gray bar and any subsequent conflicting events appear as a single red bar The Day View displays overlapping red brackets to the left of the conflicting times The Month View displays conflicting appointments in red Date Book menus preferences and display options Date Book menus are shown he...

Page 112: ...that appear in the Day view The time bars show the duration of an event and illustrate event conflicts Compress Day view Controls how times appear in the Day view When Compress Day view is off all time slots are displayed When it is on start and end times are displayed for each event but blank time slots toward the bottom of the screen disappear to minimize scrolling Month view settings These chec...

Page 113: ...roll up and down Alarm Preset Automatically sets an alarm for each new event The silent alarm for untimed events is defined by minutes days or hours before midnight at the end of the date of the event Alarm Sound Sets the tone of the alarm Remind Me Defines how many times the alarm occurs after the initial occurrence The choices are Once Twice 3 Times 5 Times and 10 Times Play Every Defines how of...

Page 114: ...Chapter 8 Using Date Book 102 ...

Page 115: ... Keep track of vendors companies and people involved with each expense Log miles traveled for a particular date or expense category Sort your expenses by date or expense type Send or export your expense information to popular computer applications such as Microsoft Excel or Microsoft Word using Palm Desktop software and HotSync technology on a Windows computer IMPORTANT To access Expense you must ...

Page 116: ... list As soon as you select an expense type your handheld saves your entry If you do not select an expense type it does not save the entry TIP Another quick way to create a new Expense item is to make sure that no Expense item is selected in the Expense list type the first letter s of the expense type and then type the numerical amount of the Expense item This technique takes advantage of the auto...

Page 117: ...item 3 Tap the new date Entering receipt details Expense provides a variety of options that you can associate with an item These options appear in the Receipt Details dialog box To open the Receipt Details dialog box 1 Tap the Expense item to which you want to assign details 2 Tap Details 3 Select any of the following options Tap date Category Opens a pick list of system and user defined categorie...

Page 118: ...s prepaid such as airline tickets supplied by your company you can choose Prepaid to place your expense in the appropriate company paid cell of your printed expense report Currency Enables you to choose the type of currency used to pay the Expense item The default currency unit is defined in the Preferences dialog box You can also display up to four other common types of currency See Customizing t...

Page 119: ...hen select Preferences on the Options menu 3 Tap the Default Currency pick list 4 Select the currency symbol that you want to appear in Expense 5 Press Function Enter or tap OK Defining a custom currency symbol If the currency you want to use is not in the list of countries you can create your own custom country and currency symbol To define a custom currency symbol 1 Press Command Stroke Y Altern...

Page 120: ... custom currency symbol only for a particular Expense item select the symbol in the Receipt Details dialog box associated with that item Setting Show Options Show Options defines the sort order and other settings that relate to your Expense items To open the Show Options dialog box 1 In the Expense list tap Show 2 Select any of the options 3 Press Function Enter or tap OK Sort by Enables you to so...

Page 121: ...r handheld The symbol appears in Palm Desktop software however only if you are using fonts that support the euro symbol These fonts are part of the operating system on your computer They do not reside with your Desktop application and they are not produced by Palm Inc For more information refer to the documentation that accompanies your desktop computer s operating system Printing the euro Even wi...

Page 122: ...ult currency options Use automatic fill Enables you to select an expense type by typing the first letter of an expense type For example if you type the letter T it enters the Taxi expense type Typing T and then E enters Telephone which is the first expense type beginning with the letters TE About Expense Shows version information for Expense ...

Page 123: ... Desktop software and HotSync technology Assign memos to categories so that you can organize and view them in logical groups Write down phone numbers and other types of information that you can later copy and paste into other applications NOTE You can encrypt your Memo Pad memos For more information see Encrypting your data in Chapter 18 To open Memo Pad 1 Press Home 2 Tap the Memo Pad icon Creati...

Page 124: ...the text that you want to appear in the memo 4 Press Function Enter or tap Done Reviewing memos The first line of a memo appears in the Memo list This makes it easy to locate and review your memos To review a memo 1 In the Memo list select the text of the memo TIP You can also select review and move between memos with the navigator See Using the navigator in Chapter 3 for details 2 Review or edit ...

Page 125: ...menus Options menus Send Category Opens a dialog box where you can choose how to send all records in the selected category to another device The options available depend on the software installed on your handheld Send Memo Opens a dialog box where you can choose how to send the selected memo to another device The options available depend on the software installed on your handheld Memo list Memo sc...

Page 126: ...Chapter 10 Using Memo Pad 114 ...

Page 127: ...ther applications Set an alarm to use your notes as reminder messages Assign notes to categories so that you can organize and view them in logical groups Exchange notes with other devices that have Note Pad 2 0 installed Use Palm Desktop software and HotSync technology to copy and paste notes into popular computer applications like Microsoft Word or to send notes as e mail attachments NOTE You can...

Page 128: ...ress Function Enter or tap Done To clear the screen 1 Press Function Menu 2 Select Edit and then select Clear Note Reviewing notes The note title and the date you created the note appear in the Note Pad list If you did not assign a title to your note the time you created the note appears as the note title This makes it easy to locate and review your notes To review a note 1 In the Note Pad list se...

Page 129: ...k from the pen Your color selections apply to all your notes You cannot change the color settings for individual notes To set the colors 1 In the Note Pad list press Command Stroke R Alternately press Function Menu and then select Preferences on the Options menu 2 Tap Color 3 Tap Pen and then tap the color of ink you want to use 4 Tap Paper and then tap the color of paper you want to use 5 Press F...

Page 130: ...tely press Function Menu and then select Alarm on the Options menu 3 Tap the Date box 4 Tap the year month and date you want the alarm to sound After you tap the date the Set Alarm dialog box reappears 5 Tap the Time box 6 Tap the hour and minute columns to select the time you want the alarm to occur 7 Press Function Enter or tap OK Tap here to select month Tap here to select year Tap here to sele...

Page 131: ...s on the screen If you did not title the note the time the note was created appears on the screen Tap Go To to open Note Pad Note Pad will open and display the note associated with the alarm Using Note Pad menus Note Pad menus are shown here for your reference and Note Pad features that are not explained elsewhere in this book are described here The Record menu is the same when you re viewing the ...

Page 132: ...ty Displays the Compatibility dialog box where you can choose to beam notes to a previous version of Note Pad Preferences Displays the Note Pad Preferences dialog box where you define the pen and paper color the sort order for notes and the alarm sound Details Displays the Note Details dialog box where you assign a category and privacy option for a note About Note Pad Shows version information for...

Page 133: ...to copy and paste photos into popular computer applications and to send photos as e mail attachments or to other applications To open Palm Photos 1 Press Home 2 Select the Photo icon Viewing photos A record in Palm Photos is called a photo Photos can be a file that you transfer from your computer store on an expansion card or receive from another device This section covers how to view manage and e...

Page 134: ...view photos in Thumbnail view 1 Tap the Thumbnail icon 2 Tap the Album pick list in the upper right corner and select the album you want to view 3 Tap the thumbnail of the photo you want to view TIP You can also select a photo with the navigator Press Select on the navigator to insert the highlight press Up Down Right or Left to highlight a specific photo and then press Select to view the photo 4 ...

Page 135: ...corner and select the album you want to view 3 Tap the name of the photo you want to view TIP You can also browse and select a photo with the navigator See Using the navigator in Chapter 3 for details 4 Tap anywhere on the screen to return to List view Viewing a slide show A slide show is a sequential presentation of each of the photos in the current album You can set the length of time each photo...

Page 136: ...ess Function Menu 2 Select Options and then select Preferences 3 Tap the pick list and select the delay interval 1 second 2 seconds 3 seconds 5 seconds or 1 minute 4 Press Function Enter or tap OK Rotating photos If a photo appears in the wrong orientation you can rotate the photo To rotate and photo 1 Press Function Menu 2 Select Photo and then select Rotate Tap Slide Show Tap Slide Show Album pi...

Page 137: ...box enables you to view information about a photo and to change the photo name assign it to an album add a note about the photo and delete a photo To review photo information 1 Press Function Menu 2 Select Photo and then select Details 3 Tap the photo for which you want to view information TIP You can also select a photo with the navigator Press Select on the navigator to insert the highlight pres...

Page 138: ...r by name or date To sort photos in List view 1 Tap a column heading to sort the photos based on that item 2 Tap the column heading to sort the photos in reverse order Creating an album The process for creating a new photo album is identical to creating a new category in your other handheld applications To create an album 1 Tap the Album pick list in the upper right corner 2 Select Edit Albums 3 T...

Page 139: ...on card in albums To file photos in albums 1 Tap the Album pick list in the upper right corner and select the album to which you want to add photos 2 Tap Organize Plus signs appear next to the photos that are part of the selected album 3 Tap any photos you want to add to the current album A plus sign appears next to photos you select 4 Tap any photos you want to remove from the current album The p...

Page 140: ... s you want to copy A plus sign appears next to the photo s you select TIP You can also select a photo with the navigator Press Select on the navigator to insert the highlight press Up Down Right or Left to highlight a specific photo and then press Select to view the photo 4 Tap Copy or Tap Move 5 Press Function Enter or tap Done Renaming or deleting an album You can rename or delete any of the al...

Page 141: ...ename 4 Tap Rename 5 Enter the new name 6 Press Function Enter or tap OK 7 Press Function Enter or tap Done To delete an album 1 Tap the Album pick list in the upper right corner 2 Select Edit Albums 3 Select the album you want to delete 4 When the confirmation dialog box appears tap Delete 5 Press Function Enter or tap Done Tap Rename Tap Delete ...

Page 142: ... also select a photo with the navigator Press Select on the navigator to insert the highlight press Up Down Right or Left to highlight a specific photo and then press Select to view the photo 4 Tap Beam 5 Point the IR port on your handheld at the IR port on the receiving device See Beaming data in Chapter 3 for additional information on beaming data 6 Press Function Enter or tap Done Sending photo...

Page 143: ...ight a specific photo and then press Select to view the photo 4 Tap Send 5 If the Send With dialog box appears select the transport method you want to use and then tap OK 6 Enter the recipient s GSM mobile phone number TIP You can also tap To to select from a list of recent recipients or tap Lookup to select a number from your Address Book 7 Tap Send 8 Wait for the Send Status dialog box to indica...

Page 144: ...otos that are stored on an expansion card are not backed up during HotSync operations To transfer or back up a photo from an expansion card you must use a card reader that is attached to your computer To delete photos 1 Press Function Menu 2 Select Photo and then select Delete 3 Tap the photo s you want to delete An X sign appears next to the photo s you select TIP You can also select a photo with...

Page 145: ...r the Palm Photos desktop window to install them on your handheld or an expansion card during the next HotSync operation Modify and delete your photos Organize your photos and add notes Transfer photos to other applications using the Send command or Export command and import data in popular file formats Using Palm Photos menus Palm Photos menus are shown here for your reference and Palm Photos fea...

Page 146: ...Chapter 12 Using PalmTM Photos 134 ...

Page 147: ...s to do Assign a priority level to each task Assign a due date for any or all of your To Do List items Assign To Do List items to categories so that you can organize and view them in logical groups Sort your To Do List items by due date priority level or category Attach notes to individual To Do List items for a description or clarification of the task To open To Do List 1 Press Home 2 Tap the To ...

Page 148: ...You can use priority setting for items to arrange the tasks in your To Do List according to their importance or urgency The default setting for the To Do List is to arrange items by priority and due date with priority 1 items at the top If you have a number of items in your list changing an item s priority setting may move its position in the list When you create a new To Do List item its priority...

Page 149: ...ff a To Do List item to indicate that you ve completed it You can set the To Do List to record the date that you complete the To Do item and you can choose to show or hide completed items See Setting To Do Preferences later in this chapter To check off a To Do List item Tap the check box on the left side of the item TIP You can also highlight the item you want to check off and then press Select on...

Page 150: ...ate a due date with any To Do List item You can also sort the items that appear in the list based on their due dates To set a due date for a To Do List item 1 In the Details dialog box tap No Date to open the Due Date pick list 2 Tap the date that you want to assign the item Today Assigns the current date Tomorrow Assigns tomorrow s date One week later Assigns the date exactly one week from the cu...

Page 151: ... from the list when you complete check them Items that no longer appear on the list because you turn off this setting have not been deleted They are still in the memory of your handheld Purge completed items to remove them from memory Show Only Due Items Shows only the items that are currently due are past due or have no due date specified When this setting is active items that are not yet due do ...

Page 152: ...orities Shows the priority setting for each item Show Categories Shows the category for each item Send Item Opens a dialog box where you can choose how you want to send the selected item to another device The options available depend on the software installed on your handheld Send Category Opens a dialog box where you can choose how you want to send all records in the selected category to another ...

Page 153: ...both the Tungsten C navigator and keyboard simplifying data entry and navigation Support for the built in 802 11b radio in your handheld enabling wireless e mail connectivity Enhanced use of color fonts styles and user selected display options Basic HTML formatting display for e mail messages received in HTML format Increased number of file types supported for sending and receiving as attachments ...

Page 154: ...tion To upgrade an existing e mail database for use with the VersaMail application 1 Perform a HotSync operation with a user profile that contains the existing e mail database To do so press the HotSync button and then select a profile that contains an e mail database from the displayed list of users 2 Press the VersaMail button on your handheld 3 Tap Yes to accept the upgrade Setting up and manag...

Page 155: ...ed through the expansion card slot connection to a mobile phone or local access point that is enabled with Bluetooth technology PalmModem accessory sold separately External modem sled sold separately Infrared IR port on the handheld to infrared port on a mobile phone Direct connection to a mobile phone by means of a physical cable Handheld cradle connected to your desktop Windows users only Settin...

Page 156: ...rver Connection Type Prerequisite Dial up modem connection via built in 802 11b radio Proximity to an 802 11b hub High speed GPRS Palm Bluetooth Card and mobile phone or LAN access point enabled with Bluetooth technology Active GPRS service ordered from your wireless carrier GSM dial up Palm Bluetooth Card and mobile phone or LAN access point enabled with Bluetooth technology Active wireless servi...

Page 157: ...on your handheld using your corporate e mail account you may need to set up a virtual private network VPN on your handheld A VPN enables you to log into your corporate mail server through the company s firewall security layer Without a VPN you cannot break through the firewall to gain access to the mail server You need to set up a VPN to access corporate e mail in either of the following two situa...

Page 158: ...ted it displays the correct protocol 4 Tap Next Account Name Enter a descriptive name for the account such as My Yahoo Mail Service Tap the Mail Service pick list and select the provider to which you are connecting Select Other if your ISP is not listed If you set up a VPN on your handheld the VPN connection appears in the Mail Service pick list Select this connection if you want to connect to you...

Page 159: ...outgoing and incoming mail server You need to verify your e mail address for the account you are accessing as well as enter the name of the outgoing and incoming mail servers To enter mail server settings 1 If you chose a preconfigured service from the Mail Services pick list on the Account Setup screen the e mail address field is completed automatically based on the username and mail service you ...

Page 160: ...n getting and sending e mail To set up additional mail options tap Next Continue with the next set of procedures Setting mail retrieval options for a POP or IMAP account The next VersaMail Setup screen displays different options depending on whether your mail service uses a POP or an IMAP protocol To set mail retrieval server options for a POP or IMAP account 1 Optional Select any of the following...

Page 161: ...espectively If you are not sure about the correct port number check with your mail server administrator To retrieve incoming mail over a secure Secure Sockets Layer or SSL connection select the Use Secure Connection check box See Using Secure Sockets Layer SSL later in this chapter for information on SSL To limit the maximum size of an incoming e mail message enter the size in kilobytes KB for Max...

Page 162: ... and reply to on your e mail messages only if this is different from the e mail address from which you are sending the message For example if you are sending a message from me yahoo com but you want recipients to reply to me earthlink net enter the reply to address here Reply To Address makes it look as though the e mail came from the address you entered BCC Select the BCC check box to send a blin...

Page 163: ...l server administrator To send outgoing mail over a secure Secure Sockets Layer or SSL connection select the Use Secure Connection check box See Using Secure Sockets Layer SSL later in this chapter for information on SSL Select the My server requires authentication ESMTP if the outgoing server SMTP requires authentication Check with your system administrator before selecting this option See Adding...

Page 164: ...dheld and a desktop e mail application such as Microsoft Outlook by performing a HotSync operation by means of the cradle cable You can t send and receive messages wirelessly or with a modem for any account of this type To create a synchronize only e mail account 1 Press Function Menu select Accounts and then select Account Setup 2 Tap New 3 Do the following Account Name Enter a descriptive name f...

Page 165: ...assword In the next part of the VersaMail Account Setup you enter the username and password for this account To enter the account username and password 1 Enter the username you use to access your e mail This is generally the part of your e mail address appearing before the symbol it is usually not your entire e mail address Protocol Tap the Protocol pick list and select POP or IMAP Most mail provi...

Page 166: ...me of your incoming POP mail server such as pop mail yahoo com If the VersaMail application knows the incoming mail server name based on the mail service you selected the correct server name is displayed 3 Enter the name of your outgoing SMTP mail server such as smtp mail yahoo com If the VersaMail application knows the outgoing mail server name based on the mail service you selected the correct s...

Page 167: ... in VersaMail check box POP account only To get e mail on your handheld but also leave it on the server so you can view it later on your desktop select the Leave mail on server check box For example if you create an account to receive e mail from your Yahoo account and select this option your old Yahoo e mail is still visible the next time you visit Yahoo com to access your Yahoo e mail Inbox You ...

Page 168: ... is different from the e mail address from which you are sending the message For example if you are sending a message from me yahoo com but you want recipients to reply to me earthlink net enter the reply to address here Reply To Address makes it look as though the e mail came from the address you entered BCC Select the BCC check box to send a blind copy of any e mail message you send to another e...

Page 169: ...outgoing mail port number setting The default is 25 the port number most SMTP servers use If you are not sure about the correct port number check with your mail server administrator To send outgoing mail over a secure Secure Sockets Layer or SSL connection select the Use Secure Connection check box See Using Secure Sockets Layer SSL later in this chapter for information on SSL Select the My server...

Page 170: ...ou will not be able to synchronize e mail between your handheld and your desktop until you configure the account on your desktop Setting VersaMail connection preferences You can set connection preferences for your e mail accounts These preferences apply to all accounts you have set up in the VersaMail application To set account connection preferences 1 In your Inbox or another folder screen press ...

Page 171: ...45 seconds To change tap the Timeout field and enter a new value Auto Disconnect Automatically disconnects your remote connections after each command Each command you perform initiates a new call to your ISP This setting is not recommended if you plan to perform multiple e mail transactions in a short amount of time Disconnect on Exit Disconnects from the network only after you leave the VersaMail...

Page 172: ...t Setup you can change the username and or password for this account Account Name Enter a descriptive name for this account such as My Yahoo Mail Service Tap the Mail Service pick list and select the provider to which you are connecting Select Other if your ISP is not listed If you set up a VPN on your handheld the VPN connection appears in the Mail Service pick list Select this connection if you ...

Page 173: ...splays the word Assigned to indicate that a password has been entered 4 Tap Next Editing the name of the outgoing and incoming mail server If your e mail address or the name of the outgoing and incoming mail servers has changed or has been entered incorrectly you can edit the address or server name To edit mail server settings 1 Optional Enter a new e mail address for the account you are accessing...

Page 174: ...n IMAP protocol To edit mail retrieval server options for a POP or IMAP account 1 Optional Change any of the following Select Get unread mail ONLY to download only unread mail to your handheld If you don t choose this option and you tap Get Send all your e mail messages on your provider s mail server are downloaded to your Inbox including messages you have already read To get all mail including ma...

Page 175: ...ou can enter a smaller size The maximum message size that you can retrieve is 60KB for the body text and 2MB total including attachments 2 Tap Next Editing outgoing mail options Outgoing mail options are the same for POP and IMAP accounts To edit outgoing mail options 1 Optional Change any of the following Display Name Enter the name you want to appear on your outgoing messages such as Joe Smith R...

Page 176: ...the text of the signature To edit existing an signature name phone number and so on edit the information on the signature lines To remove a signature deselect the Attach Signature to messages check box This signature is attached to all your outgoing e mail 2 Tap Next BCC Select the BCC check box to send a blind copy of any e mail message you send to another e mail address The blind copy e mail add...

Page 177: ... if the outgoing server SMTP requires authentication Check with your system administrator before selecting this option See Adding ESMTP to an account later in this chapter for information If you select this option you will be prompted to enter a username and password for authentication Enter a username tap the Password box enter a password and tap OK 2 Press Function Enter or tap OK Deleting an e ...

Page 178: ... then select one of these services to be the default for all network activity sending and receiving e mail surfing the Web and so on on your handheld By default the VersaMail application uses this default service for sending and receiving messages for all e mail accounts you set up See X REF for information on setting up the default service for your handheld However for any given e mail account yo...

Page 179: ...fferent from the default service for your handheld 1 From the Inbox of the account you want to switch tap Get Mail 2 Tap Details 3 Tap the Always connect using check box A pick list of available services appears The currently used connection is displayed by default 4 Select the connection you want to switch to from the Service pick list SHOW Tap to change the service connection for this e mail acc...

Page 180: ...on you want to switch from the default connection on your handheld Getting sending and managing e mail Getting and sending e mail on your handheld is easy and helps you keep your business and personal life organized You can get and send e mail by simply tapping one button on the handheld You can manage the messages in your e mail accounts by moving messages between folders deleting old e mail mess...

Page 181: ... the Inbox is not displayed Getting e mail by subject or getting the entire message When you get e mail messages you can choose to get the subject only or to get the entire message You can also use the Details dialog box to select options for getting unread e mail only downloading attachments using filters and more To get e mail messages 1 Tap Get Mail If you have e mail stored in your Outbox tap ...

Page 182: ...different service for a given e mail account earlier in this chapter for information on setting a default connection type NOTE The maximum size of an incoming message is 5KB by default 4 Press Function Enter or tap OK 5 Optional If you are retrieving mail using a VPN connection you may be asked to enter the username and password you use to log in to the VPN If so enter the username and password Se...

Page 183: ... message s arrival by blinking an indicator light or vibrating if the right preferences are turned on For more information see Making your handheld buzz or blink when you get new e mail later in this chapter NOTE The Notification option is turned on by default If the handheld does not notify you when new messages are received check whether the Notification option is turned on See Setting notificat...

Page 184: ...r a reminder from the list NOTE Clearing a reminder only removes it from the Attention Manager It does not delete the message from the VersaMail application Tap the reminder either the mail icon or the text description to open and read the e mail message in the appropriate account s Inbox Tap Done to close the Attention Manager and return to whatever you were doing on your handheld before the Atte...

Page 185: ...ist and select a sound The handheld plays a brief demonstration of the sound With the sound turned off the indicator light goes on or the handheld vibrates if you selected one of those options see the next section 5 Tap OK Making your handheld buzz or blink when you get new e mail You can select how your handheld notifies you of new e mail by setting the Alarm preferences These preferences are set...

Page 186: ...an alert from your handheld The notification filter doesn t filter the e mail messages themselves just the notification all messages are still delivered For example when you travel you may want to be alerted only to e mail regarding a specific project You can create a notification filter that alerts you when e mail that meets these conditions arrives NOTE Although the notification filter alerts yo...

Page 187: ...etrieving mail the start and end time for retrieving mail and the days on which scheduled e mail retrieval should take place You can set up different schedules for each of your e mail accounts but you can only set up one schedule for a given account For example if you set up a schedule for mail retrieval on weekdays for your Yahoo account you cannot set up a separate schedule for weekends on the s...

Page 188: ... and you turn your handheld off or the network connection is disconnected the retrieval fails If you are attempting a scheduled retrieval over an 802 11b network you must be in range of an 802 11b hub for scheduled retrieval to work If more than one scheduled retrieval of e mail takes place at the same time for example for two different e mail accounts the retrievals take place in the following or...

Page 189: ...al with the Attention Manager counter reset to 1 If you do not view the Inbox of the selected account and another scheduled e mail retrieval takes place and finds new messages the Attention Manager will add the number of new messages to the notification for that account For example if schedule retrieval 1 finds two new messages and before you view the Inbox scheduled retrieval 2 takes place and fi...

Page 190: ...ion Manager would first display the error message but would display the number of messages retrieved after the successful retrieval Attention Manager notifications are specific for each account For example if schedule retrieval fails for one account but succeeds in downloading new messages for a different account the Attention Manager displays an error message for the first account and a message i...

Page 191: ...rsaMail application will continue attempting to retrieve e mail at 30 minute intervals until either the next scheduled retrieval of e mail occurs or the end time for scheduled e mail Interval Tap the Every pick list and select the time interval from 15 minutes to 12 hours See Cost issues with scheduled e mail retrieval for information on setting the interval Start Time Tap the Start Time box tap t...

Page 192: ... read than for IMAP accounts To minimize monthly charges set your interval for scheduled e mail retrieval to no more frequently than once per hour If you set the interval as more frequently than once per hour an alert message appears Inbox icons in the VersaMail application The icons to the left of a message in the Inbox indicate the message s status Reading e mail To read e mail tap the e mail me...

Page 193: ... view the entire message Plain text and HTML e mail By default the VersaMail application is set to receive mail in HTML format This means that any e mail messages sent as HTML will be displayed on your handheld with basic HTML formatting intact including the following Boldface Italics Underlining Colored words Bullet lists Numbered lists Line breaks Formatting not displayed for example certain typ...

Page 194: ...ne folder to another and then view it in the destination folder To view other folders 1 Tap the folders pick list in the upper right corner of the screen 2 Tap the folder you want to view Managing display options in the folder s list view You can customize the way in which messages appear in the list view of your mail folders The options you choose apply to all folders The display options you can ...

Page 195: ...nd then tap the view you want To display or hide a column in a folder s list view 1 Tap Display 2 Tap the check box for each column that you want to show The column options will change depending on whether you choose a one line or a two line view NOTE If you select Date the Date column displays the message time for any messages received today that is any message received after 12 01 A M Otherwise ...

Page 196: ...p the font you want To select colors for read and unread mail 1 Tap Display 2 Tap the Unread pick list and then tap the color you want to use to display unread messages 3 Tap the Read pick list and then the color you want to use to display read messages In the list view itself you can also change the size of the columns FLOW FLOW ...

Page 197: ...ag the column divider to change the width of the column You can also change the font within an individual message This change affects the selected message only To change the font of a message 1 On the message screen press Function Menu 2 Select Options 3 Tap Font 4 Tap the Message Font pick list and select the font you want Drag the column divider left or right to make the column narrower or wider...

Page 198: ...ct to select the folder Alternately tap the folders pick list in the upper right corner of the screen and then tap the folder name 2 Tap the icon to the left of the message press Right on the navigator to open the Message menu press Down to move to the Move To option and then press Select to select this option Alternately tap the icon to the left of the message and then tap Move To from the pop up...

Page 199: ...on folder from the pick list See Using the command bar later in this chapter for more information on the command bar To move multiple e mail messages 1 Tap the folder that contains the e mail messages you want to move 2 Select the messages by tapping to the left of each message icon TIP To select a group of adjacent messages drag the stylus to the left of the message icons A checkmark appears next...

Page 200: ...Tap the folders pick list and select a destination folder 5 Press Function Enter or tap OK Creating and editing mail folders You can also create new folders so that you can store e mail messages by subject person or project The VersaMail application has certain existing folders such as Inbox Outbox Drafts and Trash The procedure for creating and editing folders varies slightly between POP and IMAP...

Page 201: ...s only select the check box if you also want to create the folder on the server When finished press Function Enter or tap OK To rename a folder tap the folder name from the list on the screen tap Rename and then enter the new folder name For IMAP accounts only you have the option of deleting the folder on the server Select the check box if you also want to rename the folder on the server When fini...

Page 202: ...nfirmation screen Creating and sending new e mail When you create a new e mail message you can enter the person s e mail address or use the Lookup screen to find a particular address To create a new e mail message 1 Press Command N Alternately tap New 2 Enter the recipient s name using one of the methods described in the next procedures NOTE When you address a message to several recipients you do ...

Page 203: ...s type a semicolon and then a space between recipient names The To field will expand to two lines during address entry for addresses longer than the one line display After address entry addresses longer than one line will be shown on a single line followed by an ellipsis Alternately in the New Message screen tap the word To and enter the address on the Recipient List screen and then tap Done Use t...

Page 204: ...nd enter the recipient s address Copies cc allow recipients to see the addresses of the other recipients but addresses in the blind copies bcc field are hidden from all other recipients TIP To automatically fill in the address as you type see Using Smart Addressing to address a message later in this chapter Addressing a message using Address Book You can enter a recipient s address by using the Lo...

Page 205: ...es To use Smart Addressing to address a message 1 In the New Message screen tap the word To 2 Start entering the person s name such as Joe Smith Once the name is recognized from your Address Book the name and e mail address are automatically completed on the recipient list For example if you have a Joe Smith and a Joan Smith in your Address Book and no other names starting with J once you type Joe...

Page 206: ...nbox press Command R Alternately in the Inbox press Function Menu tap Options and then tap Preferences 2 Tap Advanced 3 Tap the Enable Smart Addressing check box if it is not selected A checkmark means it is turned on 4 Press Function Enter or tap OK Composing and sending e mail After you enter your recipient addresses you can compose the rest of the e mail message To compose the rest of the e mai...

Page 207: ...erform background send This contradicts the PRD FRD which says background send happens automatically The sections in this doc are written according to the PRD FRD When you tap Send on the message menu the VersaMail application automatically attempts to send the message If the send attempt fails for any reason your handheld is out of range the application cannot connect to the mail server the appli...

Page 208: ...or each e mail account for which a send retry occurs Tap the notification or open the account in the VersaMail application to view a detailed error message Viewing the error message deletes the notification from the Attention Manager The Attention Manager only shows the most recent notification for a given e mail account no matter how many automatic send retries have been attempted for that accoun...

Page 209: ...Outbox icons in the VersaMail applications The icons to the left of a message in the Outbox indicate the message s status Completing drafts If you are composing an e mail message and you exit the VersaMail application before tapping Outbox Send or Cancel the e mail automatically moves to the Drafts folder To finish editing the e mail tap the folders pick list and select Drafts Select the e mail yo...

Page 210: ...ap Signature 3 Tap the Attach Signature check box to select it 4 Enter your signature information 5 Press Function Enter or tap OK Forwarding e mail You can quickly forward e mail messages from any folder other than the Outbox folder To forward e mail 1 Tap the folders pick list and select the folder that contains the e mail 2 Tap the e mail message to display it 3 Press Command F ...

Page 211: ...some text describing the forwarded message 7 Press Command Y alternately tap Send to send the message or tap Outbox to store it in the Outbox NOTE Forwarded messages always send as text only even if you received the original message in HTML format Replying to e mail You can reply to an e mail as you are reading it or start the reply when viewing messages in the folders list view To reply to an e m...

Page 212: ...r tap OK 5 Enter a reply 6 Press Command Y alternately tap Send to send the message or tap Outbox to send it later NOTE Replied to messages always send as text only even if you received the original message in HTML format To reply to an e mail from the folders list 1 On the message screen press Right on the navigator to move to and open the Options menu 2 Press Down on the navigator to move to the...

Page 213: ...the Reply Options dialog box select options for replying to the sender only or to all e mail recipients and for including original message text 4 Press Function Enter or tap OK The e mail is addressed 5 Enter a reply 6 Press Command Y alternately tap Send to send the message or tap Outbox to send it later NOTE Replied to messages always send as text only even if you received the original message i...

Page 214: ... or install on your handheld You can download and work with the following attached files HTML URLs appear as blue underlined text Plain text URLs appear as any text beginning with http or www vCard vcf This is an address vCal vcs This is usually a calendar appointment or a To Do task Text txt This is usually a memo or another plain text file Voice Memo You can listen to downloaded Voice Memos usin...

Page 215: ...on files For other types of application files your handheld may contain a viewer that allows other applications to pass it a file for viewing For example your handheld may contain an image viewer that allows another application to pass it a GIF attachment for viewing You do not need to do anything different in the steps for downloading and viewing attachments if your handheld contains such a viewe...

Page 216: ...Otherwise you see a message showing that the attachments were too large and asking if you would like to continue downloading them For example if the maximum message size is 5KB and you download a body of 2KB then any attachment under 3KB is also downloaded and any attachment over 3KB is not See Downloading large attachments later in this chapter If an attachment is not downloaded the message will ...

Page 217: ... viewers registered on your handheld for the attachment file type either use the default viewer shown or select a viewer from the list If there is only one viewer registered for the attachment file type the list does not appear Palm application or database file prc or pdb Tap the name of the attachment you want and then tap Install The file installs automatically Compressed ZIP file Tap the name o...

Page 218: ...x tap the message title If the message plus attachments exceeds the maximum message size the More button appears on the Message screen In the case of multiple attachments if some of the attachments were downloaded completely you see both the paper clip icon indicating fully downloaded attachments and the More button indicating incompletely downloaded attachments To download a single attachment tha...

Page 219: ...hment presented earlier in this chapter To download multiple attachments whose total size exceeds the maximum message size 1 Tap the paper clip icon 2 Select one of the following To return to the Message screen tap Cancel To view any fully downloaded attachments without continuing to download additional attachments tap No Follow the procedure for viewing an attachment presented earlier in this cha...

Page 220: ...held 2 Follow the procedure for downloading attachments described earlier in this chapter 3 On the Attachments screen tap Save to Card 4 Tap OK Attaching files to e mail You can attach files on your handheld to e mail messages you send For example you can attach files from the various handheld applications such as any Date Book appointment vcs To Do List tasks vcs text memos txt or Voice Memos NOT...

Page 221: ...he Type pick list and select the file type All files of the selected type appear in the Type box For example if you select Appointments vCal tap Date Book to see a list of appointments from a particular date that you can attach or tap To Do to see To Do List tasks 3 Tap the file that you want to attach and then tap Add Select type of file you want to attach PICK LIST ...

Page 222: ...ploading files from an expansion card If you have purchased an expansion card and have saved files to the card you can upload files to attach to an e mail message you are sending Among the types of files you can upload from an expansion card are the following Word docs HTML files JPEG and GIF graphics files MP3 and WAV audio files AAC files To upload an attachment from an expansion card 1 Insert t...

Page 223: ...t correspond to the types of files on the card will be displayed on the list For example if he card contains only Word docs and Address Book entries only the file types doc and vCard will be listed You can select a particular file type or select All Files to view all files on the card 7 Tap the file that you want to attach and then tap Add PICK LIST PICK LIST ...

Page 224: ...screen enter or look up the recipient address See the procedure for creating e mail earlier in this chapter for more information on addressing messages 5 Follow the steps for the procedure for attaching files presented earlier in this chapter Deleting messages You can delete one or more e mail messages from any folder For example you can delete old messages in the Inbox or messages that you were w...

Page 225: ...e message from the server now The selected messages move to the Trash folder and are deleted from your handheld when you empty the trash If you set the preference to automatically empty the trash the messages are deleted when the trash is emptied By default the trash auto empties all deleted e mail older than one week See Emptying the trash later in this chapter for more information Item to delete...

Page 226: ...To delete messages before a certain date 1 Press press Function Menu and then tap Delete Old from the Message menu 2 Tap the Folder pick list and select the folder that contains the messages you want to delete 3 Tap the Older than pick list and then tap One Week One Month or Choose Date Displays the current folder for deleting messages PICK LIST PICK LIST ...

Page 227: ...takes up space on your handheld To increase memory you should empty the trash regularly If you want to automatically empty the trash you can set a preference to empty the trash immediately or empty any e mail older than a certain number of days To empty the trash 1 Press Command E Alternately press Function Menu and then select Empty Trash from the Message menu NOTE If Auto Empty Mail from Trash i...

Page 228: ...iders such as Yahoo have size restrictions for mail storage If your mailbox on the server becomes full messages are returned to the senders To have the trash emptied automatically 1 Press Command R Alternately press Function Menu select Options and then select Preferences 2 Tap Advanced By default Auto Empty Mail from Trash is selected and the time interval is set at Older Than 1 Week 3 Tap the pi...

Page 229: ...p the folders pick list and select the folder you want 2 Tap the icon next to the message you want to mark 3 Tap Mark Read or tap Mark Unread TIP To mark multiple messages tap the bullets next to the messages you want press Function Menu and then select Mark Read or Mark Unread 4 Tap Handheld to mark the messages as read or unread on your handheld Tap Both to mark the messages on both the handheld...

Page 230: ... time you connect to the server NOTE Because POP servers do not support the read or unread message feature the message is in bold or regular typeface for POP accounts on the handheld but you can t connect with the server to change the message state Read messages appear in plain text unread messages appear in bold text Setting preferences for getting and deleting e mail VersaMail Preferences determ...

Page 231: ...odically deleting messages on the server Download Attachments Causes files attached to e mail to be automatically downloaded to your handheld Attachments that exceed the maximum message size cannot be downloaded See Working with attachments earlier in this chapter for more information Receive Format Enables you to retrieve messages in HTML format on in plain text format If you choose HTML any mess...

Page 232: ...s show the display name 2 Optional If the Last name and First name fields are blank enter the first and last name associated with the From e mail address 3 Tap OK to add the e mail address to the Address Book and then tap OK in the confirmation dialog box You can also update an existing Address Book entry with a new e mail address or create a second Address Book entry for a name that has an existi...

Page 233: ... your handheld and your computer This section describes the following Starting the Palm VersaMail HotSync Conduit Configuring and activating accounts in the HotSync Manager Synchronizing e mail on the handheld with a desktop e mail application Converting attached files using attachment conversion plug ins Configuring an account in HotSync Manager Before synchronizing an e mail account you configur...

Page 234: ...tion As Default to make the current settings the default settings for all accounts Setting synchronization options and account settings Next you must configure each e mail account s general synchronization settings For example if you created an Earthlink e mail account on the handheld and want to synchronize that with the desktop set the synchronization options for the Earthlink account During a H...

Page 235: ... On the VersaMail Configuration For User screen click the plus sign to the left of the account you want to configure 2 Under the account name click Sync Client 3 Select the option Check this box to synchronize this mail account when you perform a HotSync operation otherwise the account cannot be synchronized Click plus sign ...

Page 236: ...t select the synchronize check box and select a mail client in order to synchronize the account between your desktop and your handheld Mail Client Action Microsoft Exchange 5 0 or later Select a MAPI profile to access the mail server The conduit displays any existing MAPI profiles in the list Microsoft Outlook 97 or later Select the MAPI profile to access the mail server The conduit checks for any...

Page 237: ... account that requires ESMTP authentication for example Yahoo accounts require ESMTP authentication you must select the option to use ESMTP on your handheld See Adding ESMTP to an account later in this chapter for details Direct IMAP connection to server Select this option to synchronize an account by connecting directly with an IMAP server You must enter the information about the server in the Ve...

Page 238: ... options you want Maximum Message Size KB for HotSync Operation Enter the maximum message size from 1 to 2048KB If the message exceeds the maximum size the conduit truncates the message For example the maximum message size might be 50KB and the message might have the following Other e mail applications Select Microsoft Exchange 5 0 or later as a choice for the Mail Client option if your e mail app...

Page 239: ...nd your handheld or unread e mail only By default the check box is unselected meaning that all e mail will be synchronized Download attachments Select whether to download attachments during synchronization By default the check box is selected if unselected only the body text of any message containing an attachment will be downloaded to your handheld during synchronization Send e mail from Outbox S...

Page 240: ... 2 Click Account Information 3 If you are using an account that is already configured on your handheld the account information will already be entered If not enter the following Display Name Enter the name you want to appear on your outgoing messages such as Joe Smith E mail Address Enter the e mail address of the account you are accessing such as examplename yahoo com Click plus sign ...

Page 241: ...ork Some services require APOP to work properly while others do not work properly if APOP is used If you aren t sure if your ISP or web e mail provider supports APOP check with your e mail provider See Adding APOP to an account later in this chapter Outgoing Mail Server Enter the name of your outgoing SMTP mail server such as smtp mail yahoo com Outgoing Mail Server Port Number The default is 25 t...

Page 242: ...n your handheld See Adding APOP to an account and Adding ESMTP to an account later in this chapter for details Mail filters Any mail filters you have configured for a given e mail account on your handheld also apply during the synchronization process For example if you have set filters to accept only e mail containing the subject words Current Software Project only those same messages are synchron...

Page 243: ... e mail handler within the e mail application From the Tools menu select Options Click the General tab and then click Make Default Configuring Eudora If you are using Eudora as your e mail application you must set up MAPI in Eudora To set up MAPI in Eudora 1 From the Eudora Tools menu select Options 2 Do one of the following If Eudora is the only e mail application that you use select Always as th...

Page 244: ...d Excel and PowerPoint attachments on your handheld See the Documents To Go Getting Started Manual for more information When you receive a message with an attachment on your handheld the file is converted to the DataViz format on the handheld when you perform a HotSync operation You can then read and edit the file in Documents To Go on the handheld In the Palm VersaMail HotSync Conduit you can tur...

Page 245: ...ltiple company names appear on the list If no company is currently supplying a plug in of a particular type then the only option that appears on the list is Not Selected Do one of the following 6 Click save Item Action To deselect a plug in Click the right column next to the plug in type name and then select Not Selected from the drop down list To select a plug in Click the right column next to th...

Page 246: ... exclude e mail accounts from a HotSync operation TIP If you don t want an account synchronized deselect the check box Select this check box to synchronize this e mail account when you perform a HotSync operation To select which accounts are synchronized during a HotSync operation 1 Click the HotSync Manager icon in the Windows system tray 2 Select Custom 3 Select VersaMail in the Conduit list 4 C...

Page 247: ...articular type of account during a HotSync operation you will receive an alert prompting you to deactivate any accounts over the allowed number Using SSL with the conduit When you set up an e mail account you can choose to use a secure connection Secure Sockets Layer or SSL for sending and receiving e mail messages The Palm VersaMail HotSync Conduit supports SSL when synchronizing with an e mail a...

Page 248: ... in other applications Using the command bar Viewing e mail header details Backing up your mail databases Synchronizing IMAP folders wirelessly Accessing corporate e mail Using Secure Sockets Layer SSL Viewing the wireless coverage indicator Troubleshooting common account access problems The chapter ends with a summary of the VersaMail application navigator controls and keyboard shortcuts Managing...

Page 249: ... brokerage service sent to a specific folder you can filter those e mail messages and store them in the Inbox folder The filter statement which is displayed in the Filter Editor is shown in the following figure To create a filter 1 Press Function Menu 2 Select Options and then select Filter Mail 3 Tap New 4 Enter a short description of the filter in the Name field 5 Use the If the pick lists to cr...

Page 250: ... a filter that is turned on or selected affects all subsequent downloads of e mail until you deselect it More than one filter can be in effect at once Before you download e mail be sure to turn on the filters you want and turn off those you don t want To pick list Select the message header field with the information contained in the edit line To From Subject cc Date Size For example you might sele...

Page 251: ...d Accounts or Synchronize Only Accounts Connected applies a filter to a modem transaction Sync Only applies a filter to a HotSync operation 4 Tap the filter check boxes to select the filters you want to use for subsequent e mail transactions IMPORTANT If you deselect a filter listed under Connected be sure that the filter is deselected also under Synchronize 5 Press Function Enter or tap OK Filter...

Page 252: ...tions in the pick lists and revise the text in the edit line Tap OK To delete the filter tap Delete and then tap Yes to confirm deletion 5 Press Function Enter or tap OK Managing mail settings You can configure advanced mail settings such as server information incoming and outgoing mail server options and more for each e mail account To select the account whose settings you want to manage 1 In you...

Page 253: ...e protocol type 1 In the Server Settings screen tap the Protocol pick list and then tap POP or IMAP 2 Press Function Enter or tap OK To change your username or password 1 In the Server Settings screen enter a new username Your username is typically the first part of your e mail address which appears before the symbol All e mail accounts appear in the list PICK LIST PICK LIST ...

Page 254: ...dial up connection with your corporate account through a VPN However for your Earthlink account you may want to switch to the Earthlink service which uses a Bluetooth Card inserted into your handheld s card expansion slot to make a connection with your GPRS service provider To do this tap this check box then select Earthlink from the Services pick list Leave this box deselected if you want to use ...

Page 255: ...ers 3 Edit any of the following 4 Press Function Enter or tap OK E mail address Enter the e mail address of the account you are accessing such as examplename yahoo com Incoming mail server Enter the name of your incoming POP mail server such as pop mail yahoo com Outgoing mail server Enter the name of your outgoing SMTP mail server such as smtp mail yahoo com PICK LIST ...

Page 256: ...or enter either of the following 4 Press Function Enter or tap OK If you are using the Palm VersaMail HotSync Conduit and have an IMAP account you must configure the outgoing mail settings to send mail Get unread mail ONLY Retrieves unread e mail only To get all e mail and not just unread e mail deselect Get unread mail ONLY Maximum Message Size Shows the maximum message size that you can receive ...

Page 257: ...nistrator Secure Connection Retrieves incoming mail over a secure Secure Sockets Layer or SSL connection See Using Secure Sockets Layer SSL later in this chapter for information on SSL Leave mail on server POP only Leaves e mail that you receive on the handheld on the server also Use APOP POP only Encrypts your username and password when traveling over the network Some services require APOP to wor...

Page 258: ... be spelled exactly as it is on the server Display Name Enter the name you want to appear on your outgoing messages such as Joe Smith Reply To Address Enter the e mail address that you want recipients to see and reply to on your e mail messages only if it is different from the e mail address from which you are sending the message For example if you are sending a message from me yahoo com but you w...

Page 259: ...er administrator Secure Connection Sends outgoing mail over a secure Secure Sockets Layer or SSL connection See Using Secure Sockets Layer SSL later in this chapter for information on SSL My server requires authentication ESMTP Select this option if the outgoing server SMTP requires authentication Check with your system administrator before selecting this option See Adding ESMTP to an account late...

Page 260: ...e if your ISP or web e mail provider supports APOP check with your e mail provider NOTE APOP works only with accounts that use the POP protocol To edit an account and add APOP 1 In your Inbox or another folder screen press Function Menu 2 Select Options 3 Select Mail Servers 4 Tap the Account pick list and select Edit Accounts 5 Tap the name of the account you want to change and then tap OK Userna...

Page 261: ...or tap OK Adding ESMTP to an account Some services require ESMTP authentication to validate your username and password on a given SMTP server If you aren t sure if your ISP or web e mail provider supports ESMTP check with your e mail provider To edit an account and add ESMTP 1 In your Inbox or another folder screen press Function Menu 2 Select Options 3 Select Mail Servers PICK LIST ...

Page 262: ...s 7 Tap the Options pick list and select Advanced Outgoing 8 Select the My server requires authentication ESMTP check box You will be prompted to enter a username and password for authentication Enter a username tap the Password box enter a password and tap OK 9 Press Function Enter or tap OK All e mail accounts appear in the list PICK LIST PICK LIST Username and Password fields appear only i ESMT...

Page 263: ...ress Command V You can also cut or copy text from a Word document that you download as an attachment and view on your handheld You can then paste this text in another part of the Word document another Word document or another application on your handheld To cut copy and paste text from within a Word document QUERY What are the steps See Performing common tasks in Chapter 4 X REF for more informati...

Page 264: ...messages from the handheld icon appears only if you have previously selected all messages Reading a message Delete message from the handheld Move message to a different folder select folder from pick list Change display font toggles between large and small font Composing a message Insert the symbol into a recipient s e mail address Add attachment Undoes last action icon appears in command bar only...

Page 265: ... Date message was composed sent or received Date field Size of message including any attachments Size field Recipient s name or e mail address To field You can also switch between a short header and a full header for a message you are composing Short header shows the To and Subject fields only full header shows the To cc bcc and Subject fields Tap header icon to switch to full header Short header ...

Page 266: ...il database from your handheld If you want to make sure you have a current copy of all your e mail you can back up all the e mail databases from the handheld To back up the e mail database 1 Press Command R Alternately press Function Menu select Options and then select Preferences 2 Tap System 3 Tap Backup ALL Databases to select it NOTE If you don t select this option HotSync operations are faste...

Page 267: ...erver check box as described in that section After creating the folders continue with the following procedures for synchronizing IMAP folders If there is a folder on the mail server but need to create it on your handheld see Creating and editing mail folders earlier in this chapter You do not need to select the Also create on server check box as described in that section After creating the folder ...

Page 268: ...any s firewall you may be able to directly access your corporate e mail If your company requires extra security or you are accessing your e mail through either a dial up connection or a LAN outside of your company s firewall you will need to use a Virtual Private Network VPN client before you can access your business e mail Check with your company s network administrator for information about VPN ...

Page 269: ... the Palm VersaMail HotSync Conduit when you synchronize with that account as well NOTE You cannot use push mail with notification or scheduled sending retry of e mail with accounts that use an SSL connection See Push mail with notification and Send retry earlier in this chapter for information Viewing the wireless coverage indicator Your handheld contains a status indicator for determining the st...

Page 270: ...elect Highlights the first message in the list Right No function Left No function Message selected Select Opens messages for viewing Right Displays context menu that normally appears when clicking on the e mail icon for each message Left Returns you to the no message selected options Compose New Message N A Up Down In To cc bcc and Subject fields Tabs to the next previous field In message body tex...

Page 271: ...e navigator to scroll to the message you want to read 2 Press Select to select the message and then press Select again to open the message 3 After reading the message press Select to close the message 4 Optional The cursor should remain on the selected message If not press Up or Down to scroll to the message and press Select to select the message 5 Press Right to open the pop up menu 6 Press Down ...

Page 272: ...l keyboard shortcut information To use a keyboard shortcut 1 Press Command 2 Press the letter of the shortcut ShortCut Feature A Add Attachment QUERY is this still being used C Copy D Delete E Empty Trash F Forward Message H Mark Read I Mark Unread K Keyboard L Address Lookup M Get Message N Create New Message O Reply to Message QUERY is this still being used P Paste Q Go to Bottom R Preferences S...

Page 273: ...Going beyond the basics 261 W Save to Draft X Cut Y Send Z Deselect All Press hold Mail Get Send ShortCut Feature ...

Page 274: ...Chapter 14 Using Palm VersaMail Personal E mail Software 262 ...

Page 275: ... Web Browser is designed to be used on the small screen of your handheld It forces images to fit the handheld s screen it doesn t clutter your screen with fancy icons and it handles technical features like plug ins with minimal input from you Palm Web Browser is fast Palm Web Browser is designed with the knowledge that you may be viewing web pages using a slow connection Palm Web Browser processes...

Page 276: ...tive information such as credit card numbers e mail messages and passwords Data is protected both when sent from your handheld over the network and when coming in from the Internet directly to your handheld For more information about Certicom s encryption technology visit the Certicom web site www certicom com When a wireless transaction is secured the command button that initiates the transaction...

Page 277: ...nction Menu the title bar is replaced by the menu bar Getting help in Palm Web Browser Help is available in the following locations The links under Web Browser Tips on the Palm Web Browser home page Most dialog boxes in Palm Web Browser have help about the options in the dialog box To see that information tap the Tips icon Menu bar Menu items Links to Help topics Tap the Tips icon for more informa...

Page 278: ...ral ways Visit a web page by entering its web address also called a URL Visit another web page by tapping a link Go back to the pages you already visited by using the Back and Forward icons Visiting a web page To visit a web page 1 Press Command Stroke O or tap the Open URL icon 2 Enter the URL of the web page you want to visit The field in the Open URL dialog box already contains the characters w...

Page 279: ...b Browser highlights these links by underlining them To follow a link Tap the link Returning to a web page you just visited To go back to the last web page you visited Tap the Back icon To go back to an earlier page Tap the Back icon until you return to the page you want The list of stored pages which is limited by your handheld s memory is called the History list Stop icon changes appearance duri...

Page 280: ...iles such as text files word processor documents or pictures as well as web pages Downloading a file is much like visiting a web page To download a file by following a link from a web page 1 Tap the link When you download a Palm OS application PRC or Palm OS database PDB your handheld recognizes the file and installs it 2 If a warning message appears asking you to confirm the file you want to down...

Page 281: ...oving images from your web pages See Changing how images are downloaded later in this chapter Refreshing a page Some web pages such as news sites change frequently If you visit a page and spend several minutes reading an article the web site may change during that time To make sure you have the latest content refresh the page To refresh a page Tap the Refresh icon You can also view old content ins...

Page 282: ...formation you see might be different from the information for regular web pages Bookmarking Your Favorite Pages When you read a printed book you place a bookmark at the page where you stopped reading so that you can remember where you stopped In the same way you can bookmark a web page for later reference A bookmark in Palm Web Browser doesn t store the actual page instead it stores a reference to...

Page 283: ...ap the Web Content icon 2 Tap Bookmarks 3 Tap the name of the bookmarked page you want to visit 4 Tap Go Editing information about a bookmark You can edit the name and URL of a bookmark and change its category To edit information about a bookmark 1 Tap the Web Content icon 2 Tap Bookmarks 3 Tap the name of the bookmark you want to edit 4 Tap Edit 5 Tap the Name field and then enter the new name 6 ...

Page 284: ... Delete A confirmation dialog box appears 6 Tap Delete 7 Press Function Enter or tap Done Saving Pages Although Palm Web Browser keeps a History list of all the pages you visited recently it doesn t keep items in the list indefinitely If you want to save a page such as a travel itinerary or Internet order receipt indefinitely create a saved page A saved page is a copy of the page The copy is store...

Page 285: ...Saving Pages 273 4 Tap Save You can also save a page by going to the Web Content dialog box tapping Saved Pages and then tapping Save ...

Page 286: ... Tap Saved Pages 3 Tap the name of the saved page you want to open 4 Tap Go The page displays with a banner indicating when you saved the page Editing information about a saved page You can edit the name of a saved page and change its category To edit information about a saved page 1 Tap the Web Content icon 2 Tap Saved Pages 3 Tap the name of the saved page you want to open 4 Tap Edit 5 Tap the N...

Page 287: ... You can then paste the copied page into another application such as Memo Pad Deleting a saved page To delete a saved page 1 Tap the Web Content icon 2 Tap Saved Pages 3 Tap the name of the saved page you want to delete 4 Tap Edit 5 Tap Delete A confirmation dialog box appears 6 Tap Delete 7 Press Function Enter or tap Done Finding Web Pages You Recently Visited Using the Back and Forward icons to...

Page 288: ...ves all record of your recent browsing history If you need to remember the location of a page you recently visited create a bookmark or a saved page for that page before clearing the History list To clear the History list 1 Press Function Menu 2 Tap History in the Page menu 3 Tap Clear A confirmation dialog box appears 4 Tap Delete NOTE This action only clears the contents of the History list Your...

Page 289: ...text appear larger Tap Smaller Font to make the text return to its original size Changing your home page Your home page is the web page that displays when you first open Palm Web Browser You can change your home page to any web address To change your home page 1 Press Function Menu 2 Tap Options and then tap Preferences 3 Tap Home Page 4 Do one of the following Enter the address of the new home pa...

Page 290: ... application on the web usually requires entering several pieces of information your name address phone number and so on By default Palm Web Browser stores the information you entered in these fields The next time you use that order form and type in the first few letters in a field Palm Web Browser remembers the last item you entered in that field that started with those letters and fills in the f...

Page 291: ... does not give the site access to the rest of your handheld A cookie only stores the information you provide while visiting the web site By default Palm Web Browser saves the cookies it receives You can tell it not to accept cookies To enable or disable cookies 1 Press Function Menu 2 Tap Options and then tap Preferences 3 Tap General 4 In the Enable cookies check box do one of the following To pr...

Page 292: ...E Remember that most Palm OS handhelds have a limited amount of memory usually 8 megabytes Choose a History list size that lets you store at least a few pages but still leaves room on your handheld for other data and applications A value of at least 50 kilobytes is recommended 5 Press Function Enter or tap Done ...

Page 293: ... with plug ins Some web pages require special Palm OS applications called plug ins to display their contents Plug ins are Palm OS applications that you install and that work with Palm Web Browser to display web page content For instance a plug in might help you display a file type that Palm Web Browser doesn t normally support another plug in might retrieve your address from Address Book to help y...

Page 294: ...all a plug in 1 Press Home 2 Press Function Menu 3 Tap Delete in the App menu 4 Tap the name of the plug in you want to delete 5 Tap Delete A confirmation dialog box appears 6 Tap Yes 7 Press Function Enter or tap Done Finding the Palm Web Browser version number Palm Web Browser may use specialized Palm OS applications to help it display web content Some of these applications may only be compatibl...

Page 295: ...rowser features that are not explained elsewhere in this book are described here See Using menus in Chapter 4 for information about choosing menu commands Page menu Options menu History Opens the History list where you can view the sites you most recently accessed Info Opens the Web Page Info dialog box enabling you to view the name URL and size of the current web page Bookmark URL Bookmarks the c...

Page 296: ...Chapter 15 Using Palm Web Browser 284 ...

Page 297: ...t on the navigator and then tap Go to Clock Setting the primary location You can use World Clock to select the Location and Date Time for the primary location Keep in mind that the primary Location settings are system date and time and that these settings are used by all the applications on your handheld The primary Location settings also appear in the Date Time Preferences screen Similarly if you...

Page 298: ...typically a large city in the same time zone as the one where you live If an appropriate choice does not appear in the list see Adding a location later in this chapter to create a new location 3 Press Function Enter or tap OK To set the date 1 Tap Set Date Time 2 Tap the Set Date box 3 Tap the arrows or press Right and Left on the navigator to select the current year 4 Tap the current month 5 Tap ...

Page 299: ...to appear based on local time you need to change the primary location to update the system time You may however prefer to use the secondary locations to view the local date and time and leave the primary location set to your home location To change the primary location 1 Tap the pick list next to the current primary location 2 Select the location you want to use as the new primary location If the ...

Page 300: ...cation If an appropriate location does not appear in the list see the next section Adding a location to create a new location Adding a location If an appropriate location does not appear in the Location pick list you can add a new location to the list and if necessary adjust the time zone and Daylight Saving settings If you activate the Daylight Saving options the time change automatically occurs ...

Page 301: ...t Saving Time check box to select it 2 Tap the Start box 3 Tap the month when daylight saving begins 4 Tap the Week pick list 5 Select the week when daylight saving begins within the selected month 6 Tap the Day pick list 7 Select the day of the week when daylight saving begins within the selected week 8 Press Function Enter or tap OK 9 Tap the End box and repeat steps 3 through 8 to select when d...

Page 302: ...er or tap Done Removing a location If you no longer need a location that appears on the Location list you can remove it from the list You cannot remove a location that is currently assigned to the primary location To remove a Location 1 Tap a Location pick list 2 Select Edit List 3 Select the location you want to remove 4 Tap Remove 5 Press Function Enter or tap OK to confirm deletion 6 Press Func...

Page 303: ...nder and return to the current screen An attention indicator blinks in the upper left corner of the screen to remind you of the pending alarm and the reminder message appears again in five minutes When the reminder message reappears the current time is displayed in the Reminder bar and the alarm time appears on the screen 5 Tap Go To to open World Clock Using World Clock menus World Clock menus ar...

Page 304: ... selected the secondary locations appear below the primary location Show Date Activates the date display When it is selected the date appears below the time for each location Alarm Preferences Sound Sets the sound of the alarm The choices are Alarm Bumble Bee Reveille Sonata Wake Up and Warbler Volume Defines how loud the alarm sounds The choices are Low Medium and High About World Clock Shows ver...

Page 305: ...lso use infrared communications or a modem Selecting HotSync setup options You can choose when you want HotSync Manager to run If necessary you can adjust the local and modem HotSync settings as well To set the HotSync options on a Windows computer 1 Click the HotSync icon in the Windows system tray 2 Select Setup 3 Click the General tab and select one of the following options Always available Add...

Page 306: ...e network settings and adjust the options as needed For more information see Conducting network HotSync operations later in this chapter 7 Click OK Available only when Palm Desktop software is running Starts HotSync Manager and monitors requests automatically when you open Palm Desktop software Manual Monitors requests only when you select HotSync Manager from the Start menu Serial Port Identifies...

Page 307: ...ook To Do List Memo Pad and Note Pad Palm Desktop software includes System and Install conduits as well as conduits for the VersaMailTM application The System conduit backs up the system information stored on your handheld including ShortCuts The Install conduit installs add on applications on your handheld The conduit for the VersaMail application enables you to select e mail accounts to synchron...

Page 308: ...ting on an ongoing basis select the Set as default box Thereafter whatever you selected as the default setting is used when you click the Default button in the Custom dialog box 6 Click OK 7 Click Done to activate your settings To customize HotSync application settings on a Mac computer 1 Double click the Palm Desktop icon in the Palm folder 2 From the HotSync menu choose Conduit Settings 3 From t...

Page 309: ...ed as the default setting is used for HotSync operations 7 Click OK 8 Close the Conduit Settings window Conducting network HotSync operations When you use the network HotSync technology you can take advantage of the LAN and WAN connectivity available in many office environments Network HotSync technology enables you to perform a network HotSync operation using any one of the following methods 802 ...

Page 310: ... IMPORTANT Dial up modem connection is not supported To prepare your computer for a network HotSync operation 1 Click the HotSync Manager icon in the Windows system tray 2 From the HotSync Manager menu verify that Network is selected If Network is selected there is a check mark next to it If Network is not selected click on Network to select 3 From the HotSync Manager menu select Setup 4 Click the...

Page 311: ...up procedure on your handheld Performing a wireless network HotSync operation After you prepare your computer and select your Conduit Setup options you are ready to perform a wireless network HotSync operation IMPORTANT You must first install the Palm Desktop software that came with your Tungsten C handheld before your attempt a network HotSync operation Your computer must have the software instal...

Page 312: ... tap the HotSync icon To set up your handheld during the first HotSync operation 1 Press Home 2 Tap the HotSync icon 3 Tap Network and then tap the HotSync icon 4 Tap Next Tap here to start a network HotSync operation Tap Network Tap here to start Tap Network Tap Next ...

Page 313: ...ata you need to enter user information on Palm Desktop software After you enter this information and synchronize the HotSync Manager recognizes your handheld and doesn t ask for this information again If you are a system administrator preparing several handhelds for a group of users you may want to create a user profile See Using File Link later in this chapter before performing the following step...

Page 314: ... running start it On the Windows desktop click Start and then choose Programs Navigate to the Palm Desktop software program group and choose HotSync Manager Alternatively you can start the Palm Desktop software which automatically opens the HotSync Manager 3 Press the HotSync button on the cradle cable IMPORTANT The first time you perform a HotSync operation you must enter a username in the New Us...

Page 315: ...and your computer The first time you perform a HotSync operation the Palm Desktop software does the following Adds a username to your handheld Creates a folder for the username in the Users folder inside the Palm folder inside the current Mac user s Documents folder For example if you entered Jane Garcia as your username a folder called Jane Garcia is created in the Users folder Creates a file nam...

Page 316: ...g steps IMPORTANT You must perform your first HotSync operation with a local direct connection or with infrared communication The following steps assume that you have already installed Palm Desktop software See the Palm Montana Read This First installation guide if you have not installed this software To perform a local HotSync operation on a Mac computer 1 Place your handheld in the HotSync cradl...

Page 317: ...select the username you entered when you installed the Palm Desktop software and click OK The HotSync Progress dialog box reappears and synchronization begins 5 Wait for a message on your handheld indicating that the process is complete After the HotSync process is complete you can remove your handheld from the cradle cable Gently tilt your handheld forward in the cradle and then lift it up to rem...

Page 318: ...at s built into the computer or an enabled infrared device attached to the computer Some desktop computers may require an infrared device attached to a physical COM port Laptops are likely to have a built in IR port so no external device is necessary Your computer must have an installed infrared driver If you have an external infrared device attached to your computer a driver is probably included ...

Page 319: ... using it while HotSync Manager is configured for infrared communication If your cradle cable is connected to a serial port you cannot use your HotSync cradle cable again until you reconfigure the HotSync Manager to communicate with the port defined for cradle cable synchronization To configure HotSync Manager for infrared communication on a Mac computer 1 Double click the HotSync Manager icon in ...

Page 320: ...otSync operations It s easy to return to using the cradle cable for HotSync operations If your cradle cable is connected to a USB port you can continue using it while HotSync Manager is configured for infrared communication Use the following instructions to return to Local USB cradle cable HotSync operations only when necessary such as when you have disconnected the cradle cable from the USB port ...

Page 321: ...ration just press the HotSync button on the cradle cable as you always did before Using File Link The File Link feature enables you to import Address Book and Memo Pad information onto your handheld from a separate external file such as a company phone list HotSync Manager stores the data in a separate category on your Palm Desktop software and on your handheld You can configure the File Link feat...

Page 322: ...ommon data before the handhelds are distributed to the employees who will use them Then when the employees perform their first HotSync operation the common data becomes part of their individual data file NOTE The handhelds that are synchronized with a user profile must be either new ones that have never been synchronized or handhelds that have had their user names and data removed by a hard reset ...

Page 323: ...Creating a user profile 311 7 Select the profile from the User list and create the data for the profile for example a company phone list ...

Page 324: ...ny phone list 8 From the HotSync menu select Conduit Settings 9 Select the conduit settings for the profile See Customizing HotSync application settings earlier in this chapter for details Performing the first HotSync operation with a user profile After you create a user profile you are ready to transfer the information to the new handheld during the first HotSync operation To use a profile for th...

Page 325: ...assign a username to the handheld To use a profile for the first time HotSync operation on a Mac computer 1 Connect the new handheld to the HotSync cradle cable 2 Press the HotSync button on the cradle cable 3 Select the profile you want to load on the handheld and click OK to transfer all the profile data to the handheld The next time you perform a HotSync operation Palm Desktop software prompts ...

Page 326: ...Chapter 17 Performing HotSync Operations 314 ...

Page 327: ...l screen GraffitiTM writing Power Set these features auto shutoff interval Stay on in cradle and Beam Receive Sounds and alerts Set these features sounds vibrator and indicator light Communication Preferences Connection Configure cradle modem and infrared communication settings Network For advanced users Configure your handheld for use with TCP IP services or with an ISP VPN Configure your VPN acc...

Page 328: ...ea and then select the Preferences screen you want to view 4 Scroll down to access any third party preferences NOTE This chapter does not describe third party preferences See the documentation for the third party application for information Owner Assign your name phone number and other owner information to your handheld Security Set the security features for your handheld ShortCuts Define a list o...

Page 329: ... handheld to other devices The screen displays a list of available configurations that are ready to be further defined the list varies depending on the kind of software you ve added to your handheld You can also create custom configurations which include the following Tap arrow to show pick list Tap Default to restore all of the buttons to their factory settings PC via Cradle Cable A local HotSync...

Page 330: ...nchronize with your Desktop application To edit the IR to PC Handheld connection 1 Tap the IR to PC Handheld connection and tap Edit 2 Tap Details 3 Tap the Speed pick list and select the appropriate speed 4 Enter the initialization string supplied by the documentation for the modem attached to your mobile phone if necessary PC via Infrared A connection between the IR port of your handheld and the...

Page 331: ... Date and Time Preferences screen enables you to set the date time time zone and Daylight Saving option on your handheld To set the date 1 Tap the Set Date box 2 Tap the arrows to select the current year 3 Select a month 4 Tap the current date To set the time 1 Tap the Set Time box 2 Tap the up or down arrows to change the hour 3 Tap each number of the minute and then tap the arrows to change the ...

Page 332: ...after a hard reset or if your digitizer drifts Formats preferences Use the Formats Preferences screen to set the country default and the display format of the dates times and numbers on your handheld Country default The country default sets date time week start day and number conventions based on geographic regions where you might use your handheld For example in the United Kingdom time often is e...

Page 333: ...ick list and select a format 2 Tap the Date pick list and select a format 3 Tap the Week starts pick list and select whether you want the first day of the week to be Sunday or Monday This setting controls the Day Week and Month views in Date Book and all other aspects of your handheld that display a calendar 4 Tap the Numbers pick list and select formats for the decimal point and thousands separat...

Page 334: ...is setting Alarm Vibrate and indicator light settings You can set alarms in Date Book Note Pad and World Clock to remind you of important meetings or notes When you enable the Alarm Vibrate and indicator light settings your handheld vibrates and the indicator light blinks to notify you of alarms This is useful whenever you want to turn the Alarm Sound off but still be notified of alarms To set the...

Page 335: ... key clicking To set key press and hold functionality Tap the Press and hold key pick list and select the function Remapping keys Keys can be remapped from their default function to any of the keys or buttons available on the handheld including the Function keys Move the slider Tap the adjustment bar Tap check box Tap pick list and select function ...

Page 336: ... Remap keys 2 Tap a key 3 Tap Remap You can chose to remap the key and the Function key combination 4 Tap Save 5 Press Function Enter or tap Done Tap a key Mapping function Tap to remap Function key combination Tap to remap key Tap pick list and select keyboard Tap character ...

Page 337: ...remote devices For example you can communicate with the service provider server or with your computer if you are traveling See Connection preferences earlier in this chapter for a complete explanation of how to create modem configurations After you configure both the Connection and Network Preferences you can establish a PPP Point to Point Protocol connection with your service provider or dial in ...

Page 338: ...ial in servers do not accept spaces in the username Entering a password The Password box identifies the password you use to log in to your server or service provider Your entry in this field determines whether your handheld prompts you to enter a password each time you log in to your network If you do not enter a password your handheld displays the word Prompt in this field and asks you to enter a...

Page 339: ...ect the method you want to use to connect to your service provider or a dial in server See Connection preferences earlier in this chapter for information about creating and configuring connection settings To select a connection 1 Tap the Connection pick list 2 Select the connection you want to use Adding telephone settings Some services require a telephone number When you select the Phone field a ...

Page 340: ... Entering a prefix A prefix is a number that you dial before the telephone number to access an outside line For example many offices require that you dial 9 before dialing a number outside the building To enter a prefix 1 Tap the Dial prefix check box to select it 2 Enter the prefix 3 Press Function Enter or tap OK Disabling call waiting Call waiting can cause your session to terminate if you rece...

Page 341: ...rd number you need to add commas at the beginning to compensate for this delay Each comma delays transmission of your calling card number for two seconds To use a calling card 1 Tap the Use calling card check box to select it 2 Enter your calling card number on the Use calling card line NOTE The Phone Setup dialog box works correctly for AT T and Sprint long distance services However because MCI w...

Page 342: ... you create a new or duplicate template you can add and edit settings To add a new service template Press Command Stroke N Alternately press Function Menu and then select New on the Service Menu An Untitled service template is added to the Service pick list To duplicate an existing service template 1 Tap the Service pick list 2 Select the predefined service template you want to duplicate 3 Press C...

Page 343: ...tically try another connection method when the primary method fails If the current connection fails then a connection to the selected service is attempted If you do not want to try another service connection select None To select the Next Service Tap the Next Service pick list and select a service 1 minute Waits one minute for you to open another application before it drops the connection 2 minute...

Page 344: ...If you are not sure leave the DNS field blank To enter a primary and secondary DNS 1 Tap the Query DNS check box to deselect it 2 Tap the space to the left of the first period in the Primary DNS field and then enter the first section of the IP address Each section must be a number from 0 to 255 3 Repeat step 2 for the second third and last sections of the Primary DNS field 4 Repeat steps 2 and 3 f...

Page 345: ... series of commands that automates logging in to a network server for example your corporate network or your wireless service provider A login script is associated with a specific service template created in Network Preferences A login script is something that you are likely to receive from your system administrator if your company has a system in which you log in to the corporate servers from you...

Page 346: ...ript dialog box Some commands such as Send require you to supply additional information Those commands have a parameter field so that you can add the necessary data To create a login script 1 Tap Script 2 Tap the End pick list 3 Select the command you want from the Command list If the command requires additional information a field appears to the right of it for you to enter the information The fo...

Page 347: ...which in turn generates a response value for you to enter on your handheld This command takes two arguments separated by a vertical bar on the input line Send Transmits specific characters to the TCP IP server to which you are connecting Send CR Transmits a carriage return or LF character to the TCP IP server to which you are connecting Send User ID Transmits the user ID information entered in the...

Page 348: ...er or tap OK Network preferences menu commands The Network Preferences screen includes menu commands to make it fast and easy to create and edit service templates See Using menus in Chapter 4 for more information about choosing menu commands Service menu Options menu View Log The Network Log lists all of the communication that occurs between your modem and your dial in server during the login proc...

Page 349: ...n be enabled and disabled from the preferences screen or from the edit menu within an application For information on using the edit menu option see Enabling and disabling Palm On screen Writing in Chapter 4 To use on screen controls tap and hold the control until the control is activates To enable or disable Palm On screen Writing Tap the On or Off button Displaying penstrokes You have the option ...

Page 350: ...put in the Owner Preferences is displayed the next time you turn on your handheld To enter the Owner preferences Enter the text that you want to associate with your handheld in the Owner Preferences screen If you enter more text than can fit on one screen a scroll bar automatically appears on the right side of the screen If you assign a password with the Security Preferences screen the information...

Page 351: ...off feature To set the Auto off delay 1 Tap the Auto off After pick list 2 Select the setting you want to use for the automatic shutoff feature 30 seconds 1 minute 2 minutes or 3 minutes Cradle settings You can choose to leave your handheld on when it is in the cradle during a HotSync operation or when you are recharging the battery so you can continue to view your data To change the cradle settin...

Page 352: ...rds with or without a password Without a password private records are hidden or masked until you set the Security preference to show them With a password you must enter the password to view the private entries Assigning a password You can assign a password to protect your private records and to lock your handheld To quickly logon you can also assign a short quick password that only works at your f...

Page 353: ...assword hint or quick password enter the new information and press Function Enter or tap OK To remove the password tap Unassign Locking your handheld You can lock your handheld so that it cannot be operated until your password is entered In the event that your handheld is lost or stolen this helps protect your data from unauthorized use You can set your handheld to lock automatically or you can lo...

Page 354: ...ify After a period of inactivity you specify To set your handheld to lock when you turn it off 1 Tap the Auto Lock Handheld box 2 Enter your password 3 Select On power off 4 Press Function Enter or tap OK To set your handheld to lock at a preset time 1 Tap the Auto Lock Handheld box Tap here Tap here ...

Page 355: ...er or tap OK To set your handheld to lock after a period of inactivity 1 Tap the Auto Lock Handheld box 2 Enter your password 3 Select After a preset delay 4 Enter the inactive period and then select Minute s or Hour s from the pick list 5 Press Function Enter or tap OK Tap here Tap to select Minutes or Hours Enter the amount of time ...

Page 356: ...your handheld manually When the handheld is locked you can only make emergency calls by pressing the four application buttons simultaneously To lock and turn off your handheld 1 Tap Lock Turn Off 2 To use your handheld turn it on and then enter the password Recovering from a forgotten password IMPORTANT Deleting a forgotten password also deletes all entries and files marked as Private If you forge...

Page 357: ...remain visible and accessible however until you select the Security setting to hide or mask all private records Masked records appear as grey placeholders in the same position they would appear if they were not masked and are marked with a lock icon Hidden records disappear completely from the screen If you define a password for your handheld you must enter it to display private records Tap here T...

Page 358: ...Hide Records 2 Press Function Enter or tap OK to confirm that you want to hide private records To mask all private records 1 Tap the Current Privacy pick list and select Mask Records 2 Press Function Enter or tap OK to confirm that you want to mask private records Tap Hide Records Need screenshot Tap Mask Records Need screenshot ...

Page 359: ...Records dialog box appears Go to step 2 2 Enter your password 3 Press Function Enter or tap OK Hiding your records automatically You can set your handheld to automatically hide records when any one of the following occur When you turn off the power At a time you specify After a period of inactivity you specify To hide your records when you turn your handheld off 1 Select Automatic Select Show Reco...

Page 360: ...er off 4 Press Function Enter or tap OK To automatically hide records at a preset time 1 Select Automatic 2 Enter your password 3 Select At a preset time and then use the arrows to set the time 4 Press Function Enter or tap OK Need screenshot Select Automatic Need screenshot Need screenshot ...

Page 361: ...elect Minute s or Hour s from the pick list 5 Press Function Enter or tap OK Masking your records automatically You can set your handheld to automatically mask records when any one of the following occur When you turn off the power At a time you specify After a period of inactivity you specify Select Automatic Need screenshot Tap to select Minutes or Hours Enter the amount of time Need screenshot ...

Page 362: ...rn your handheld off 1 Select Automatic 2 Enter your password 3 Select On power off 4 Press Function Enter or tap OK To automatically mask records at a preset time 1 Select Automatic 2 Enter your password Select Automatic Need screenshot Need screenshot Select Automatic Need screenshot ...

Page 363: ...k records after a period of inactivity 1 Select Automatic 2 Enter your password 3 Select After a preset delay 4 Enter the inactive period and then select Minute s or Hour s from the pick list 5 Press Function Enter or tap OK Need screenshot Select Automatic Need screenshot Tap to select Minutes or Hours Enter the amount of time Need screenshot ...

Page 364: ...at you want to make private 2 Tap Details 3 Tap the Private check box 4 Press Function Enter or tap OK Setting security options You can set security options that allow you to further customize how your handheld handles security features Masking your password entry Masking your password entry secures your password against accidental viewing by another person The password only shows asterisks To mas...

Page 365: ...n select Security Options 2 Tap the check box for Quick password delay time limit 3 Press Function Enter or tap OK Encrypting your data You can encrypt selected data whenever your handheld locks The more applications and data that is selected the longer it takes to encrypt To encrypt your data when the handheld locks 1 Press Function Menu and then select Security Options 2 Tap the Options pick lis...

Page 366: ...unction Enter or tap OK Using security shortcuts You can create shortcuts to activate certain security features such as locking the handheld or masking private records To activate the shortcuts press Function ShortCut shortcut key To create and activate security shortcuts 1 Press Function Menu and then select Security Options 2 Tap the check box for the security shortcut you want to activate Need ...

Page 367: ...he list in the ShortCut Preferences screen All the ShortCuts are available in any of your handheld applications and are backed up on your computer when you perform a HotSync operation To create a ShortCut 1 Tap New 2 On the ShortCut Name line enter the letters you want to use to activate the ShortCut 3 Select the ShortCut Text area and enter the text that you want to appear when you write the Shor...

Page 368: ...dit a ShortCut 1 Tap the ShortCut you want to edit 2 Tap Edit 3 Make the changes you want 4 Press Function Enter or tap OK Deleting a ShortCut If you no longer need a ShortCut you can delete it from the list of ShortCuts To delete a ShortCut 1 Tap the ShortCut you want to delete 2 Tap Delete 3 Press Function Enter or tap Yes VPN preferences The VPN Preferences enables you to configure your VPN acc...

Page 369: ...o connect to your VPN account 1 Tap the Connect button 2 Enter your password if you have chosen not to store the password for the account 3 Tap the Disconnect button when you are finished accessing the account Tap here Need screenshot Enter password if you have chosen not to store it on the handheld Need screenshot Tap here Need screenshot ...

Page 370: ...IP connection To set up your VPN account 1 Tap the Account button to begin the setup wizard 2 Fill out the information required by each screen To edit your VPN account or add a new account 1 Tap the Account button and select Edit Accounts 2 Select the account and tap Add or Edit Tap here Need screenshot Select Edit Accounts Need screenshot Need screenshot ...

Page 371: ...eferences screen allows you to turn the 802 11b radio on and off It also indicates what network you are connected to and if you are out of range NOTE If the Signal indicates that there are no networks within range the 802 11b radio continues to check for a network until you turn the radio off If you move to an area that is within range and the radio is on Wi Fi automatically connects To turn on or...

Page 372: ...e MAC address when you are disconnected Conserving battery power You can extend your battery power by selecting the Conserve power option This option dynamically adjusts the coverage area and polling rate to use less power To conserve battery power Tap Conserve power Adding and editing a Wi Fi connection You can add a new Wi Fi network connection or edit an existing connection The connections can ...

Page 373: ...r your handheld To add or edit an infrastructure access point Wi Fi network 1 Tap Wi Fi in the Preferences main screen 2 Tap the Network pick list and select Edit Network 3 Perform one of the following Select a network and tap Edit Tap Add 4 Edit or add the information 5 Perform one of the following Select Edit Network Need screenshot Need screenshot Need screenshot ...

Page 374: ...ou do not want to change the IP or DNS addresses Tap Details to manually set your IP or DNS addresses 6 Tap Advanced 7 Tap the IP Address or DNS Server pick list and select manual 8 Add the addresses and tap OK You can also chose to use a short preamble by checking the Use short preamble check box Tap Advanced Need screenshot ...

Page 375: ...1 Tap Wi Fi in the Preferences main screen 2 Tap the Network pick list and select Edit Network 3 Perform one of the following Select a network and tap Edit Tap Add 4 Edit or add the information 5 Tap Details Select Edit Network Need screenshot Need screenshot Need screenshot ...

Page 376: ...the Channel pick list and select the channel number 8 Perform one of the following Tap OK if you want the IP and DNS addresses automatically retrieved Tap Advanced to manually set your IP or DNS addresses 9 Tap the IP Address or DNS Server pick list and select manual 10 Add the addresses and tap OK Tap Advanced Need screenshot ...

Page 377: ...Wi Fi preferences 365 You can also chose to use a short preamble by checking the Use short preamble check box ...

Page 378: ...Chapter 18 Setting Preferences for Your Handheld 366 ...

Page 379: ...ndheld is not waterproof and should not be exposed to rain or moisture Under extreme conditions water may enter the circuitry through the front panel buttons In general treat your handheld as you would a pocket calculator or other small electronic instrument Take care not to drop your handheld or subject it to any strong impact Do not carry your handheld in your back pocket if you sit on it you ma...

Page 380: ...In this case there is enough residual energy in the battery to store the data but not enough to turn on your handheld If your handheld does not turn on when you press the power button you should recharge the unit immediately The battery may not have enough residual energy to power the indicator light which normally displays green when charging If your battery drains and you have the unit in an unc...

Page 381: ...tSync operation To perform a hard reset 1 Hold down the power button on the front panel of the handheld 2 While holding down the power button use the reset tip tool or the tip of an unfolded paper clip or similar object without a sharp tip to gently press and release the reset button 3 Wait for the Palm Powered logo to appear then release the power button 4 When a message appears on the handheld s...

Page 382: ...tion in the Conduit list 5 Click Change and select Desktop overwrites the handheld Changing the HotSync setting from the default affects only the next HotSync operation Thereafter the HotSync Actions revert to their default settings To use a new setting on an ongoing basis select the Set As Default box Thereafter whatever you selected as the default setting is used when you click the Default butto...

Page 383: ...t Settings 6 Click Macintosh overwrites handheld NOTE Changing the HotSync setting from the default affects only the next HotSync operation Thereafter the HotSync Actions revert to their default settings To use a new setting on an ongoing basis click Make Default Thereafter whatever you selected as the default setting is used for HotSync operations 7 Click OK 8 Repeat steps 4 through 7 to change c...

Page 384: ...Appendix A Maintaining Your Handheld 372 ...

Page 385: ...op Software for the Macintosh User s Guide located in the Documentation folder on your installation CD The Palm Knowledge Library accessible at www palm com support under the Support section The most recent Tungsten C handheld HelpNotes on your regional web site If you are still having problems contact Technical Support See the Customer Support card that comes with your handheld or go to www palm ...

Page 386: ...tware on your computer 2 Press CTRL ALT DELETE and end all tasks except Systray and Explorer If a dialog box with buttons appears instead of a list of tasks click the Task List button and then end all tasks except Systray and Explorer 3 Make sure your computer has at least 30MB of disk space available 4 Delete all temporary files 5 Run ScanDisk on your computer 6 Reinstall Palm Desktop software I ...

Page 387: ...r perform a hard reset unless a soft reset does not solve your problem You can restore any data previously synchronized with your computer during the next HotSync operation My battery doesn t charge Make sure the power outlet is active and the HotSync cradle is properly plugged in If the battery does not hold a charge return your handheld to an authorized Palm service center I get a warning messag...

Page 388: ...ibrate setting See Alarm Vibrate and indicator light settings in Chapter 18 My handheld has frozen Perform a soft reset See Resetting your handheld in Appendix A My handheld appears to freeze when I place it near my computer Move your handheld away from the computer s infrared port Problem Solution When I tap the buttons or screen icons my handheld activates the wrong feature Calibrate the screen ...

Page 389: ...ent date Make sure the Set Date box in the Date and Time Preferences screen displays the current date See Date and Time preferences in Chapter 18 for more information I know I entered some records but they do not appear in the application Check the Categories pick list upper right corner Choose All to display all of the records for the application Check Security and confirm that Private Records is...

Page 390: ...to the correct E Mail client software 5 Click OK 6 Start the e mail client software and make sure it is configured as the default MAPI client Consult the documentation for your desktop E Mail application for more information Problem Solution I cannot perform a HotSync operation what should I check to make sure I am doing it correctly Make sure the HotSync cradle is connected securely On a Windows ...

Page 391: ...e performing a HotSync operation using a modem make sure you are not running another program such as America Online that uses the serial port you selected in the Setup dialog box Back up the Palm Desktop software uninstall it and then reinstall it I tried to perform a local HotSync operation but it did not complete successfully Make sure your handheld is seated in the cradle correctly Check the co...

Page 392: ... does not shut down automatically as part of an energy saving feature Make sure the modem connected to your computer is turned on and is connected to the outgoing phone line Make sure the modem you are using with your handheld has an on off switch Your handheld cannot wake up a modem that has an auto off feature Make sure the modem is connected properly to your computer and is connected to the inc...

Page 393: ...ot complete successfully continued Make sure you are not running another program such as America Online fax or telephony software or AppleTalk networking that uses the serial port you selected in the Serial Port Settings tab Make sure your modem resets before you try again Turn off your modem wait a minute and then turn it back on Check the following on your handheld Confirm that the telephone cab...

Page 394: ...your handheld Recharge the internal battery When I press the HotSync button on the cradle nothing happens on Palm Desktop software and my handheld times out Make a copy of your Palm folder Uninstall and then reinstall Palm Desktop software Turn on your handheld and press the Home Tap the HotSync icon and then tap Local When I perform a HotSync operation my information does not transfer to Palm Des...

Page 395: ...that synchronizing more than one handheld with the same username causes unpredictable results and potentially loss of your personal information Problem Solution I cannot beam data to another device with an IR port If you are beaming to another Palm handheld confirm that your handheld and the other handheld are between ten centimeters approximately 4 and one meter approximately 39 apart and that th...

Page 396: ...t to try and remember the password If this does not help or if you do not have a password hint you can use Security to delete the password but your handheld deletes all entries marked as private However if you perform a HotSync operation before you delete the password the HotSync process backs up all entries whether or not they are marked private Then you can follow these steps to restore your pri...

Page 397: ...dheld software you are using and available memory The wireless service provider s name The software version of your 802 11b radio To find your handheld version and memory information 1 Press the Home 2 Press Command Stroke L Alternately press Function Menu and then select Info on the App Menu NOTE Thousands of third party add on applications have been written for Palm OS handhelds Unfortunately we...

Page 398: ...B Frequently Asked Questions 386 3 Tap the pick list in the upper right corner of the screen 4 Select Mobile 5 Select Current status 6 Scroll down to SV number to view the software version of your 802 11b radio ...

Page 399: ...cian for help The use of shielded I O cables is required when connecting this equipment to any and all optional peripheral or host devices Failure to do so may violate FCC rules CAUTION Changes or modifications not covered in this manual must be approved in writing by the manufacturer s Regulatory Engineering Department Changes or modifications made without written approval may void the user s aut...

Page 400: ...asing hazardous chemicals Varning Eksplosionsfara vid felaktigt batteribyte Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera använt batteri enligt fabrikantens instruktion Advarsel Lithiumbatteri Eksplosionsfare ved fejlagtig håndtering Udskiftning må kun ske med batteri af samme fabrikat og type Levér det brugte batteri tilbage tilleverandøren Varoi...

Page 401: ...rning Explosion Hazard Do not disconnect equipment unless power has been switched off or the area is known to be non hazardous Wireless Notices Usage Cautions In some situation the use of the wireless device may be restricted Such restrictions may apply abroad airplanes in hospitals near explosive environments in hazardous locations etc If you are not certain of the policy that applies to the use ...

Page 402: ...Conformity Application of Council Directive s 89 336 EEC EMC directive 99 5 EC R TTE directive 73 23 EEC Low Voltage Directive Standards to which Conformity is Declared EN55022 EN301 489 1 17 EN300 328 EN55024 EN60950 EN50360 50361 Digital Device Emissions Class B Radio Device EMC Radio Equipment Emissions Digital Device EMC Product Safety SAR Safety Manufacturers Name Palm Solutions Group Manufac...

Page 403: ...1B PDA overholder de væsentlige krav og øvrige relevante krav i direktiv 1999 5 EF German Hiermit erklärt Palm Solutions Group dass sich dieser diese dieses 802 11B PDA in Übereinstimmung mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften der Richtlinie 1999 5 EG befindet BMWi Hiermit erklärt Palm Solutions Group die Übereinstimmung des Gerätes 802 11B PDA mit den grundleg...

Page 404: ...Product Regulatory and Safety Information 392 ...

Page 405: ...ddress 150 156 164 246 message 191 194 using Smart Addressing 193 Advanced preferences 216 Agenda Date Book view 98 Alarm LED setting 322 lists 62 preset 101 setting in Clock 291 setting in Date Book 92 setting in Note Pad 118 sound 101 292 322 376 vibrate setting 322 Alarm sound 174 Alerting for new mail 172 Alphabet Graffiti writing 24 APOP adding to an account 245 248 249 and synchronization 22...

Page 406: ...pies 150 151 156 157 164 191 246 Blinking asterisk 171 Bold font for text 61 Bookmarks adding 270 deleting 272 editing 271 visiting pages 271 Brightness adjusting 12 key location 15 Broken envelope icon 172 Browsing the web 266 270 Business card for beaming 30 button See icon Buttons mapping 317 preferences 317 C Calculator buttons explained 79 80 memory 80 overview 79 recent calculations 79 80 Ca...

Page 407: ... 143 Palm Modem accessory prerequisite for 144 synchronize only connection 143 Content latest 269 old 269 281 Continuous events deleting from Date Book 50 scheduling 93 Contrast control 12 Contrast See Brightness Controlling Internet access 281 Cookies enabling or disabling 279 Copying notes into other applications 115 photos into other applications 121 text 48 Copying text 275 Cradle connecting t...

Page 408: ...currency in Expense 107 Default setting for autofill 278 for connection preferences 281 for cookies 279 for image download 278 Default size of History list 276 of text 277 Delete key 16 Deleted data saving in archive files 49 Deleting applications 69 bookmarks 272 Desktop software 70 e mail 212 215 246 filters 240 Graffiti characters 23 History list 276 mail in the trash 215 old messages 214 passw...

Page 409: ...to 199 201 sending 194 signature adding 151 157 164 storing in Outbox 194 trash 215 viewing attachments 202 205 E mail account APOP setting 245 before setting up 143 changing e mail address 243 changing mail server settings 244 changing protocol type 241 changing username and password 241 checking for new messages 168 169 creating a synchronize only account 152 158 creating new 146 149 155 156 def...

Page 410: ...lug ins 281 using the Find application 56 visited pages 275 276 Folders creating new 188 viewing other 182 Font size See text size Fonts 61 109 Formats preferences 320 Forwarding 198 Forwarding e mail 198 Frequently asked questions FAQs application problems 377 beaming problems 383 HotSync problems 378 operating problems 375 recharging problems 384 software installation problems 374 tapping and wr...

Page 411: ...erations using IR port 306 308 318 319 problems launching application 379 problems with 378 383 problems with IR 382 restoring data 370 371 setting options 293 294 starting Manager 221 synchronize active accounts 222 synchronizing e mail 235 using with another PIM 70 hyperlink See link I Icon alarm 92 application 40 Back 267 Forward 268 Home 268 note 60 online Tips 21 Open URL 266 plug in applicat...

Page 412: ...5 onscreen 17 press and hold 323 remapping keys 323 setting preferences 322 Keyboard shortcuts in VersaMail 260 L Launcher See Applications Launcher Launching Palm Web Browser 266 LED alarm 322 Letters font style 61 Graffiti 21 24 onscreen keyboard 17 Link 267 268 281 List in Applications Launcher 40 Location setting primary 286 287 setting secondary 288 Locking the handheld with a password 338 34...

Page 413: ...ands 19 Network Preferences 336 Palm Photos 133 problems 376 To Do List 140 Web Browser 283 Microsoft Exchange 5 0 224 Microsoft Outlook connecting to 379 synchronizing with 224 Microsoft Outlook Express configuring for e mail 230 selecting as mail client 224 Modem auto disconnect 159 HotSync operations via 380 381 initialization string 318 initializing 159 preferences 158 timeout 159 Modem sled p...

Page 414: ...ote Pad 115 Palm Photos 121 Palm Web Browser 266 saved pages 274 To Do List 135 Organizer Lotus PIM 32 Outbox 188 storing e mail 194 synchronizing 227 Outgoing server settings 147 154 161 246 Outlook connecting to 379 Overlapping events 99 Overview of Palm Web Browser 263 265 Owner preferences 338 P Pages See web pages Palm Desktop Link e mail notification 173 Palm Modem accessory prerequisite for...

Page 415: ...ritizing To Do List records 136 140 Private records displaying and creating 345 352 377 lost with forgotten password 344 Profile 226 Profile Mobile user 309 Protocol changing type 241 Punctuation marks Graffiti writing 26 Purging records 50 See also Deleting Push e mail 172 R Range of times in Day view 101 Read messages marking 217 Reading e mail 168 180 Receipts recording in Expense 105 Rechargin...

Page 416: ...sword 341 forgotten password 344 private records 345 352 setting a password hint 340 unmasking individual records 352 Selecting date for event 90 phone numbers in Address Book 75 text 48 49 Sending e mail 194 Serial port 4 5 294 Server deleting messages on 216 219 sent mail folder 246 Service selecting for network 325 templates 330 336 Settings See Preferences ShortCuts backing up 295 for entering...

Page 417: ...nt 287 319 setting event 88 setting preference 319 start and end for Date Book Day view 101 Time Zone 289 setting 320 Tips 265 Tips online 21 Title bar 264 269 To 243 To Do List adding Address Book data to records 57 archive files tda 32 categorizing records 50 140 checking off items 137 completed items 139 completion date 139 conduit for synchronizing 295 creating records 47 deleting records 49 9...

Page 418: ...Mail application 141 261 Vibrate alarm 174 322 Viewing page information 270 plug in content 281 282 Visiting bookmarked pages 271 web pages 266 Voice jack 10 W Web address changing home page 277 definition 263 entering in Palm Web Browser 266 Web Browser menus 283 Web Library 283 Web page displaying old content 269 281 list of visited 276 refreshing 269 saved 272 Web Panel Preferences panel 283 We...

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