Chapter 2
System-Wide Service Procedures
18
Pillar Data Systems Confidential
Full system backups to external media must be performed
when you want to perform any of the following actions:
• Replace a Brick chassis.
Important!
Contact Technical Support so that a Brick
backplane replacement can be tailored for your system.
• Clear the system configuration. This action requires an
encrypted system key that Technical Support can supply.
This action destroys access to all user and system data.
CAUTION
Before you clear the system configuration,
consult with Technical Support to avoid the risk of losing
system configuration data.
To back up the system, refer to one of these documents:
• The NDMP section of
Administrator’s Help
and to the
documentation for your NDMP-based backup application.
• The dump and restore sections of
Administrator’s Guide
to the CLI
. The request names are PerformDump and
PerformRestore.
!