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Chapter 4 

•

 Troubleshooting 

 

 

172 Troubleshooting 

 

The Problem 

Possible Cause 

Possible Solution 

manually delete the EMS folder and 
then try uninstalling again to remove 
registry entries associated with EMS 
applications. 

If you are not able to remove EMS 
applications, use a special uninstaller 
available from Optibase. 

Restart your PC and remove and re-
install MGW EMS. Make sure not to 
install more than one EMS application 
per PC. 

 

 

Logging on 

The Problem 

Possible Cause 

Possible Solution 

I cannot log on to MGW 
x100. 

The relevant unit is 
switched off, 
disconnected or not 
reachable. 

Verify that the desired unit is properly 
connected and running. For additional 
information, refer to the previous page. 

It might be that the primary set of host 
controller and switch failed and you 
have to use the IP address associated 
with the redundant set to log on. 

 

The response may 
be slow. 

Wait up to one minute, before you 
terminate the procedure. 

 

Your version of 
MGW EMS does not 
support the MGW 
x100 that you try to 
log on to. 

If necessary, call for technical support 
to verify whether the version of MGW 
EMS installed supports the desired 
unit. Uninstall the current version and 
install an updated version. 

 

An error message 
indicates that the 
device associated 
with the specified IP 
address is not an 
MGW x100 or MGW 
x100 unit. 

Verify that the IP address you specified 
is really an MGW x100 unit and that it 
supports your version of MGW EMS. 

Use 

Discover

 to find units located in 

your PC's workgroup and VLAN that 
support your version of MGW EMS. 

I try to locate MGW x100 on 
the network by using 

Discover

, but no units are 

found. 

The relevant units 
are not connected, 
not reachable or 
switched off. 

Verify that the desired units are 
running and properly connected and 
configured. Refer to the previous page 
for further information. 

 

The relevant units 
may belong to a 
different workgroup 
and/or VLAN. 

Only units that belong to the 
Management PC's workgroup and 
VLAN can be located. To use 

Discover

, connect the Management 

PC and all relevant MGW x100 units to 
the same workgroup and VLAN. 

I log on as 

Super User

, but 

MGW x100 only logs me on 
as 

Guest

. 

There is already a 
Super User logged 
on. 

Only one Super User can log at a time. 
Wait until the current Super User has 
logged off. To do so, log on as 

Guest

 

and monitor the Current Users table 
available from the Login menu in MGW 
EMS. Once the Super User has logged 
off, use 

Re-Login

 to log on as 

Super 

User

. 

 

You try to log on 
again as Super User 

In this specific case, you can log on 
and remove the Super User entry from 

StockCheck.com

Summary of Contents for MGW 1100

Page 1: ...MGW 1100 IPTV Encoding and Streaming Platform Version 5 5 November 2009 S t o c k C h e c k c o m ...

Page 2: ... to external power supplies use AWG12 wires y Make sure that MGW x100 s chassis is properly grounded y Make sure that nothing rests on your MGW x100 power cable and that the cables are not located where they can be stepped or tripped over y Do not spill food or liquids on your MGW x100 unit y Do not push any objects into free slots of your MGW x100 unit Doing so will damage your MGW x100 unit and ...

Page 3: ... will void your warranty Modules fan trays power supplies can only be replaced as an entire unit The replacement must be an Optibase spare part Using parts other than Optibase original spare parts can create hazards and will void the warranty y Depending on the power supplies installed MGW x100 must be powered either by 100 240 V AC or dual 36 72 V DC Connecting AC power supplies to a DC source or...

Page 4: ...e MPEG 2 or the MPEG 4 standard for encoding video information for packaged media is expressively prohibited without a license under applicable patents in the MPEG 2 Patent portfolio or the MPEG 4 Patent portfolio respectively The required license is available from MPEG LA L L C 250 Steele Street Suite 300 Denver Colorado 80206 Notice Information in this document is subject to change without notic...

Page 5: ...rohibits the sale of electronic equipment containing certain hazardous substances such as lead cadmium mercury hexavalent chromium polybrominated biphenyls PBB and polybrominated diphenylethers PBDE in the European Union WEEE Compliance Statement The European Union adopted Directive 2002 96 EC on Waste Electrical and Electronic Equipment WEEE with requirements that went into effect August 13 2005 ...

Page 6: ...S t o c k C h e c k c o m ...

Page 7: ...al Tasks 27 Required Tools 27 Rack Mounting MGW x100 27 Installing Service and I O Boards 28 Connecting MGW x100 32 Connecting MGW 1100 to the Power Supply 32 Connecting Host Controllers with Switches 32 Connecting to a Network for Management 33 Connecting to Networks and Devices for the Output 33 Configuring MGW x100 39 Accessing MGW x100 s Command Line Interface 39 Setting Network Parameters 48 ...

Page 8: ...ent Protocol 69 Setting NTP Network Time Protocol 71 Viewing and Setting Service Parameters 73 Tools 73 Host Controller Boards 73 Switch Boards 75 Encoders 75 Encoder I O Boards 78 DVB Recasters and DVB Transraters 84 DVB Transcoders 88 Creating and Editing a Channel Profile 90 Adding Channels 90 Viewing Channels 95 Editing Channels 97 Removing Channels 97 Managing Templates 98 Managing Configurat...

Page 9: ...3 Stopping Channels 143 In Case of Problems 144 Alarms 144 Where to find Error Messages 144 Reports 145 System Specifications 146 Chassis 147 Physical 147 Enviornmental 147 Electrical Characteristics 148 Safety Standrads 148 Host Controller Units 149 Host Service Board MGCS 5500 149 Host I O Board MGCI 5500 150 Switch 151 Interphase 151 Intel Switch 151 H 264 Encoder 152 Service Board MGES 5610 15...

Page 10: ...g Audio Cable WCA5197 164 MGI Analog Audio Cable WCA5196 165 MGI Analog Audio Cable WCA5199 165 Maintenance 167 Troubleshooting 168 While Installing and Configuring MGW x100 168 Using MGW EMS 171 Alarms 176 Major 176 Minor 179 Warning 179 Error Messages 181 Replacing Hardware Components 182 Replacing a Board 182 Replacing the Host Controller s Flash Disk 184 Replacing Fuses 186 Replacing a Power S...

Page 11: ... Chapter y System Overview 6 y System Components 8 y Hardware Overview 11 y Installing Hardware 27 y Connecting MGW x100 32 y Configuring MGW x10039 y Installing Software 50 Installation Guide S t o c k C h e c k c o m ...

Page 12: ...ver IP DTA A single SNMP Element Management System EMS offers provisioning monitoring alarming and control capabilities and enables smooth integration into a variety of networks and access management applications The following diagram shows a typical configuration Figure 1 Typical Configuration Main Features Full redundancy on all components including channels y Encodes up to two MPEG 1 MPEG 2 and...

Page 13: ...ts y Supports IP over Gigabit 100BT Ethernet y Carrier grade cPCI 2 16 platform with hot swap hot insertion of removable components and VxWorks real time OS y Integrated solution with no single point of failure Note MPEG 4 AVC H 264 will be referred to as H 264 and DTA will be referred to as DVB Recasting from this point on Available encoding capabilities depend on the hardware configuration and t...

Page 14: ...ack mount chassis Rack mounts MGW 1100 Host Controller MGCS 5500 Host Controller board front MGCI 5500 Host I O board rear Connects to the switch and to the network Configures and manages the host controller and the MGW 1100 unit Switch MGW 1100 supports both Intel MGSS 1000 and Interphase 1500 Interphase Switch boards front MGSI 1100 Switch I O board rear Connects to the host controller Intel swi...

Page 15: ... 1000BT network segments Connects the switch to the host controller Intel switch only not supplied by Optibase RJ45 cat 5e STP cable Connects the host controller to the switch Intel switch only RS 232 null modem cables with two DB 9 type connectors Connects a PC to MGW 1100 s host controller Video cable with BNC connector Connects a Composite video source a DVB ASI compliant source or a video moni...

Page 16: ...ch MGW 1100 off before replacing Peripheral Components To configure network settings and receive streams you need peripheral components which you may purchase from Optibase if not otherwise noted Required Components Description PC Windows 2000 or XP on the network This PC must have MGW EMS installed and is referred to as Management PC Manages and operates MGW 1100 using MGW EMS This PC also access...

Page 17: ... Description Fan Status Optional Off Green At least one fan is running too slow The fans are operating properly Power Supply Power LED Off Green No power Power on Power Supply Error LED Off Yellow No error or no power Power supply error Table 5 LEDs on MGW 1100 Front Panel Rear Panel Figure 3 MGW 1100 Rear S t o c k C h e c k c o m ...

Page 18: ...alled in slots 3 8 The following pages describe MGW 1100 service and I O boards Note y Make sure to install boards in the correct slots Otherwise MGW 1100 will not operate properly y Make sure to install only boards that are associated with MGW 1100 If you try to install and operate boards from third parties not explicitly authorized by Optibase MGW 1100 may fail and your warranty will become void...

Page 19: ...Chapter 1 Hardware Overview Hardware Overview 13 Service Board MGES 5610 Front Digital I O Board MGEI 5210D Rear Analog I O Board MGEI 5210A Rear S t o c k C h e c k c o m ...

Page 20: ... Board Parameters y Encoder I O Board Parameters MPEG Encoder The MPEG encoder boards can be installed in y MGW 5100 slots 1 6 and 11 17 y MGW 1100 slots 3 8 y MGW 1000 slot 1 y Each MPEG encoder supports two video channels and up to two MPEG audio channels per video channel y For explanations on connectors and LEDs click the relevant connector or LED S t o c k C h e c k c o m ...

Page 21: ...Chapter 1 Hardware Overview Hardware Overview 15 Service Board MGES 5200 Front Digital I O Board MGEI 5210D Rear Analog I O Board MGEI 5210A Rear S t o c k C h e c k c o m ...

Page 22: ... connected if the host controller is equipped with an SC type connector in the PMC slot Host Controller front Ports Description No PMC Default Or PMC Fiber Left SC Type PMC Fiber Right SC Type Or PMC Copper Upper Gig Eth Ch B PMC Copper Lower Gig Eth Ch A Not used connects a 1000SX network for output Connects up to two 10 100BT or 1000BT networks for the output Connects up to two 10 100BT or 1000B...

Page 23: ...ED Off Green No connection Network connected ACT Off Flashes orange No activity Transmitting receiving data Host Controller I O Board Interface Rear Ports Description Gig Ethernet A Connects the cross cable to the service board I O Gig Ethernet B Connects a 10 100BT network segment for management via MGW EMS and basic configuration via Telnet COM A Not used COM B Not used LEDs LED Status Descripti...

Page 24: ...and H 264 encoders support two video channels and up to two audio channels per video channel Service Board Video Required I O Board MGES 5200 MPEG 1 and 2 MGEI 5210A analog sources or MGEI 5210D digital sources MGES 5610 H 264 MGEI 5210A analog sources or MGEI 5210D digital sources S t o c k C h e c k c o m ...

Page 25: ...g Encoder configured Encoding Encoder error Active CH2 Encoder 2 Off Orange Green Red No encoding Encoder configured Encoding Encoder error Status Off Orange Green Red Board offline Board application is starting Board online and ready to transmit Board error Hot Swap Off Blue Board cannot be removed Board can be removed or was just inserted S t o c k C h e c k c o m ...

Page 26: ...Y Connects a Composite video source or an S Video s Y Luminance component to Encoder 2 S Video B C Connects an S Video s C Chroma component to Encoder 2 Audio B Connects two audio sources to Encoder 2 You can connect balanced or unbalanced analog audio sources 10 100BT 1 and 2 Connects the cross cable from service board port 2 to the service board I O LEDs LED Status Description Detect A and B Off...

Page 27: ... 2 Loop B Ports the SDI compliant video source connected to SDI B to an additional MGEI 5210D board AES3 B Connects two balanced AES3 AES EBU compliant audio sources to Encoder 2 10 100BT 1 and 2 Connects the cross cable from service board port 2 to the service board I O LEDs LED Status Description Detect A and B Off Green No source Video source detected Link 1 and 2 Off Not used Act 1 and 2 Off N...

Page 28: ...from the rear in slots 3 8 y For board parameters refer to the user manual y You can add and transmit several channels The accumulated bit rate depends on the board in use and the capabilities level you purchased Service Board Video Required I O Board MGRS 5200 MPEG 2 over DVB MGRI 5200 MGTR 5200 MPEG 2 over DVB MGRI 5200 S t o c k C h e c k c o m ...

Page 29: ...SI compliant source connected Demux Off Orange Green Red No channel configured At least one channel ready At least one channel transmitting Initialization or channel error Status Off Green Red Not active DVB application active Initialization or board error Hot Swap Off Blue Board cannot be removed Board can be removed or was just inserted S t o c k C h e c k c o m ...

Page 30: ...ect to one DVB ASI compliant source ASI 3 In ASI 4 In Each interface can connect to one DVB ASI compliant source In previous versions of this board ASI 3 In and ASI 4 In may not be supported 10 100BT 1 Connects a network segment for the output of direct streaming 10 100BT 2 Not used LEDs Descript ion ASI 1 In ASI 4 In Off Green No Source or not used DVB ASI compliant source detected Link 1 Off Ora...

Page 31: ...r to the user manual y Each DVB transcoder supports two video channels and up to two audio channels per video channel I O Board Video Required Service Board MGTI 5210X MPEG 2 over DVB to MPEG 2 or H 264 over IP MPEG 2 MGES 5200 H 264 MGES 5610 Encoder Service Board Front y For encoder service board interfaces refer to Encoder Service Board Interface Front on page 18 y For encoder service board par...

Page 32: ... Unbalanced audio input 10 100BT 1 and 2 Connects the cross cable from service board port 2 to the service board I O LEDs Description ASI 1 In Off Green No Source DVB ASI compliant source detected ASI 2 In Off Green No Source DVB ASI compliant source detected Link 1 and 2 Off Not used Act 1 and 2 Off Not used Hot Swap Off Blue Board cannot be removed Board can be removed or was just inserted Note ...

Page 33: ...the desired location Required Tools y Number 2 Phillips screwdriver y 5 100 Phillips screwdriver y Tape measure y Level optional Rack Mounting MGW x100 To mount MGW x100 into a rack 1 Make sure that your rack has a rail with mounting holes on the inside of the rack Make sure that MGW x100 s rear will be easily accessible for installing and removing components such as boards fans and cables 2 Measu...

Page 34: ...ships with pre installed fans and power supplies Associated service and I O boards ship separately and must be installed before you can connect external components and configure MGW 1100 Certain boards require certain slots as listed below Slot labels can be found to the right of each slot If not otherwise noted every service unit consists of a service board and an I O board installed in a specifi...

Page 35: ...he left side of the I O board 6 Locate the corresponding I O slots on the rear panel and follow steps 1 5 to install the I O board Figure 4 Opening the Ejector Injector Handle Note Make sure to cover all empty slots with slot covers To install boards while operating MGW 1100 All boards except the host controller and the switch can be removed and installed while MGW 1100 is operating 1 Use a 5 100 ...

Page 36: ...emove boards All boards except the host controller and the switch can be removed and installed while MGW 1100 is operating 1 If you remove a hot swappable board and MGW 1100 is running slightly push the red button of the right ejector injector handle down When the Hot Swap LED turns blue the board is ready to be removed 2 Use the 5 100 Phillips screwdriver to loosen the screws on the right and the...

Page 37: ... host controller and the switch are not hot swappable y When you replace the DVB Transcoder I O board the associated encoder service board resets after the new board has been installed y Make sure to cover all empty slots with slot covers S t o c k C h e c k c o m ...

Page 38: ...wer cord that fits your local Din socket y Dual DC Platform Use AWG12 copper conductors and connect Plus Minus and Ground to the connectors labeled and GND respectively on MGW 1100 s rear panel If you connect both DC inputs to separate DC sources the second DC source takes over if the first one fails y System Ground Use an AWG12 copper conductor and attach it to one of the System Ground studs on t...

Page 39: ...aming is also possible through the rear I O boards DVB recasters and DVB transraters To connect 10 100 1000BT network segments y Connect up to two 10 100BT network segment used for the output to the Giga Ethernet links labeled Gig Eth 1 and 2 respectively To connect a 1000SX network segment y Use an optic cable and connect one end to the SC type connector to the right in the PMC slot and the other...

Page 40: ...nect up to four 10 100 1000BT network segment used for the output to the Giga Ethernet links labeled Gig Eth 1 and 2 or PMC Ch A and B To connect a network segment to a DVB I O board y Connect a 10 100BT network segment to the NIC labeled 10 100 BT 1 located on the DVB I O board rear S t o c k C h e c k c o m ...

Page 41: ...ource to the BNC connector labeled Composite B y S Video Use the 2 BNC to MiniDIN video cable WCA3132 and connect the BNC connector labeled Y to the BNC connector labeled Composite A Y and the BNC connector labeled C to the connector labeled S Video A C If required connect the second S Video source to the BNC connectors labeled Composite B Y and S Video B C respectively y SDI Use a video cable wit...

Page 42: ...onnect the DB 15 connector to the relevant audio connector Audio A or Audio B for Encoder 1 or 2 respectively y Connect the connectors labeled Audio Right Ch 1 and Audio Left Ch 1 to the desired audio source Depending on the cable you use these connectors are either XLR female or RCA y If you use a second audio source connect the connectors labeled Audio Right Ch 2 and Audio Left Ch 2 to that sour...

Page 43: ...BNC connectors labeled ASI 1 In and ASI 2 In respectively To connect monitors for preview to DVB Transcoders y Video Use a BNC cable to connect monitors with Composite input to the BNC connectors labeled Video A and or Video B When re encoding content using Transcoder 1 connect to Video A When re encoding content using Transcoder 2 connect to Video B y Audio Use the MGI Decoder cable WCA5199 to co...

Page 44: ...nput to additional DVB Transcoder I O boards y If you assign a hot stand by channel to a DVB Transcoder and you are still using the MGTI 5210 connect the relevant source separately to the relevant DVB Transcoder I O board s ASI In connector Do not connect it via the primary channel s DVB Transcoder I O board s Loop connector y Cables must be purchased separately To connect IP sources to Transcoder...

Page 45: ...the network parameters for the network interface labeled Gig Ethernet Rear B on Controller A s I O board rear This network interface connects the network segment used for managing MGW x100 When to use Telnet y Use Telnet when the IP address of the network interface Gig Ethernet Rear B is known Note MGW x100 EMS application can be also used for the configuration of the network interfaces Using Hype...

Page 46: ...B 9 cable Null Modem cable and connect one end to MGW x100 s serial port labeled COM1 on Controller A front and the other end to the relevant COM port on your PC 4 Switch MGW x100 on It will take few minutes until MGW x100 completes booting Note Although you can connect to MGW x100 while MGW x100 is booting you cannot issue commands To access MGW x100 via HyperTerminal 1 Open Hyper Terminal the Co...

Page 47: ...Chapter 1 Configuring MGW x100 Configuring MGW x100 41 If you are creating a new connection proceed to the next step Figure 8 Hyper Terminal Connection Description window S t o c k C h e c k c o m ...

Page 48: ...00 and click OK the Connect To window appears Figure 9 HYper Terminal Connect To window 3 In the Connect To window click the Connect Using drop down list select the appropriate COM port and click OK The COM x Properties window appears Figure 10 HyperTerminal s COM Properties window S t o c k C h e c k c o m ...

Page 49: ...reen To prevent the display of these messa keyboard and press ENTER the Printouts Disabled message appears on the screen To enable the dis trouble shooting purposes press s again and then ENTER 6 At the MGWx100 prompt type tech lower case 7 Type mgw5100 for the user name Press ENTER 8 Type optibase for the password Press ENTER The following message is displayed technician and the prompt changes to...

Page 50: ...nd checking the parameters Note y The MGW x100 platform requires two network connections one for Management and one for IP video stream inputs Each must belong to a different subnet The NICs on the front are used for streaming You may change their IP address by using the ipConfig command or the MGW EMS application y It is recommended you make a note of network parameters that have been set For you...

Page 51: ...also performed using the MGW EMS application To view and issue additional commands 1 To enter the menu type help the menu appears 2 To view available commands for your selection type help your selection for example help TCP IP the relevant commands appear with a short explanation 3 To view the required syntax for the desired command type help the desired command for example help ipConfig the requi...

Page 52: ...MGW x100 via Telnet use the network segment connected to Gig Ethernet Rear B on the Host Controller I O board rear Refer to your notes for the relevant IP address Gig Ethernet Rear B is located on Controller A s I O board rear Note If you have a second host controller unit installed in the slot labeled Control B as a backup hot standby connect the management network segment to its 10 100 1000BT 1 ...

Page 53: ...nits installed in the slot labeled Control B function as a backup if a second switch is installed in the slot labeled Switch B y You cannot configure Controller B s interfaces using Telnet as long as Controller A is active To configure Controller B s interfaces via the network use MGW EMS y You cannot connect via Telnet while MGW x100 is booting y It is recommended that you make a note of network ...

Page 54: ...when applicable Name Interface ID Alias IP Address Subnet Mask Front Gig1 1 gei5 115 100 100 100 255 255 0 0 Front Gig2 2 gei4 114 100 100 100 255 255 0 0 Rear A Available only in MGSS5000 configuration 3 gei3 113 100 100 100 255 255 0 0 Rear B 4 gei2 112 100 100 100 255 255 0 0 PMC Ch A front 5 gei0 110 100 100 100 255 255 0 0 PMC Ch B front Available only in MGSS5500 configuration 6 gei1 111 100...

Page 55: ... to disable the relevant codes To disable codes 1 Use Telnet or HyperTerminal to access the command line interface as explained on the previous pages 2 At the command prompt type excludeChFcodes 2010 2014 and press Enter the relevant codes are disabled and hot stand by channels will not take over when sources become unstable 3 To preserve this setting type save excludeChFcodes 2010 2014 and press ...

Page 56: ...ws XP Professional with Service Pack 1 or higher y 128 MB RAM or more depending on the number of MGW x100 units you manage from the relevant PC y 200 MB free disk space or more y CD ROM drive 16 or faster Configuring the Management PC for the Network Go to My Network Places and then to Local Area Connection y Refer to the relevant Microsoft Windows documentation for further instructions Installing...

Page 57: ...P address that you defined for example 172 16 100 253 8 If you click the arrow to the right a list appears with the additional IP address you defined To edit the default IP address at a later stage 1 Close MGW EMS 2 Browse the MGW EMS folders for EMSConfig ini and create a backup Save the backup in a different folder on your PC 3 Browse the MGW EMS cfg folder and open the EMSConfig ini the first l...

Page 58: ...ersions that you can activate when desired You can view the Version Definition files VDF files of uploaded and activated software versions in the Version Management window under Available Versions The currently active version s VDF file appears under Current Version The Version Management window also displays used and available disk space on the host controller s disk where uploaded software versi...

Page 59: ...igate to the desired software version s location 5 Select the desired zip file and click Add SW Version the selected software version uploads with the associated VDF file which may take several minutes Note y If you wish to upgrade or downgrade across several software versions you have to upgrade downgrade stepwise For example to upgrade version 3 5 to version 4 5 you have to first upgrade to vers...

Page 60: ... y If this software version supports the currently installed version of MGW EMS MGW x100 logs on again y If this software version requires a different version of MGW EMS MGW x100 remains logged off In this case close the currently installed MGW EMS and refer to the instructions on installing a different version Note y If you wish to upgrade or downgrade across several software versions you have to...

Page 61: ...Chapter 1 Installing Software Installing Software 55 Note The default version cannot be deleted S t o c k C h e c k c o m ...

Page 62: ...ocol 71 y Viewing and Setting Service Parameters 73 y Creating and Editing a Channel Profile 90 y Live Encoding Parameters 104 y DVB Recasting Transrating Parameters 127 y DVB Transcoding Parameters 129 y Target Parameters 136 y Version Management 141 y Operating Channels 143 y In Case of Problems 144 y Reports 145 User Manual S t o c k C h e c k c o m ...

Page 63: ... on to this unit Views the list of users currently logged on to this unit Administrator admin In addition to the Guest rights Sets channel parameters Adds and removes channels Starts and stops playing channels Super User super In addition to the Administrator rights Adds edits and removes users allowed to log on to this unit Logs off other users Restarts this unit Table 9 MGW x100 Users Note y Use...

Page 64: ...ances of MGW EMS Note We recommend not opening more than six MGW EMS instances at a time Logging on to MGW x100 1 On the Management PC go to the Start menu and then to MGW EMS the Login window appears with the default IP address you defined 2 When required enter a different IP address in the respective field and choose the desired user rights from the Privileges list y To view a list of additional...

Page 65: ... the relevant unit logs you on as Guest To Use SNMP Community String MGW x100 provides a higher level of security using SNMP Community String 1 In the Login window click Advanced An expanded Login window with Community String appears 2 In the Community field enter the required community string Note The community string is registered in the EMSConfig ini file 3 To close the expanded login window cl...

Page 66: ...ain window refer to the next page Viewing a list of permitted Users y In the Menu bar go to Login and then to Users Permissions Table the currently defined users appear Viewing a list of current Users y In the menu go to Login and then to Current Users Table the current users appear with the IP address of the Management PC or the user group This list also displays each user s logon time Forcing a ...

Page 67: ...nels The Boards Page Figure 13 MGW EMS Boards Page LEDs Status Description System Green Red MGW 1100 unit is running System error BIT Green Gray Not used at present Images Description Reflects an installed service board with associated LEDs front Information regarding the LED status can be found in the install guide Click to open a window that displays the respective service board s parameters Ref...

Page 68: ...MGW EMS Table 11 Boards Page The Channels Page y On the Main window click the Channels tab the Channels page appears Figure 14 MGW EMS Channels Page Secondary Stream channels appear marked by the secondary stream icon left to the Channel Name column as shown in the figure below Figure 15 Channel List Secondary Stream S t o c k C h e c k c o m ...

Page 69: ...ameter window to view a selected channel s parameters Deletes selected channels Saves a selected channel as template Selects all channels Plays selected channels Stops selected channels Opens the associated help topic Table 12 Channels Page The Platform Page y On the Main window click the Platform tab the Platform page appears Figure 16 MGW EMS Platform Page S t o c k C h e c k c o m ...

Page 70: ...cal characteristics and its position on the host board I F Each interface is associated with a number that identifies its type and location on the respective host controller unit This number appears also in the Output Interface window on the UDP Target page if you select the output interface manually as required for Multicast targets Slot Displays the slot in which the respective host controller u...

Page 71: ...ng additional bandwidth of 60 Mbps per DVB recaster transrater y If you use a host controller without the optional PMC module interfaces 5 and 6 are not assigned Editing Interface Parameters Every interface has a default IP address and a subnet mask assigned which can be found in the installation guide If you have Host B and Switch B installed as a backup applicable to MGW 5100 only make sure to a...

Page 72: ...form page select the appropriate interface to be backed up by clicking the Standalone button in the Redundancy Mode column The Set Redundancy I F window is displayed Figure 17 Set Redundancy for I F window 2 From the drop down menu in the Redundancy Status select Protected 3 From the drop down menu in the Redundant I F select the appropriate interface to be the backup and click OK 4 On the Platfor...

Page 73: ...few of the options available for recovery after the connection problem was fixed y Remaining in a Inactive Protected Active Standby NIC states The currently inactive NIC functions as the backup NIC y Restoring to the original redundancy state by clicking on the Inactive Protected button and in the Set Redundancy I F window click Restore Tools Options Description Applies changes This button is disa...

Page 74: ...tivate and remove software versions Opens the Template manager which lets you view add and remove channel templates Maximizes the Main window Increases the Main window Decreases the Main window To minimize the Main window use the Minimize button in the Title bar to the right Opens the MGW EMS help The MGW EMS help requires an Internet browser and has been optimized for Internet Explorer 5 x and hi...

Page 75: ...l By default SAP is enabled for the channel but disabled as per the system level see figure below Figure 18 Enabling SAP for a Channel In order to implement SAP services perform the following steps 1 From the main menu select Tools SAP Parameters The SAP Parameters window appears Figure 19 SAP Parameters window S t o c k C h e c k c o m ...

Page 76: ...t parameters Target IP Target Port TTL Interval 4 Click Apply This will enable SAP for all SAP enabled channels Note y To disable SAP services for all enabled SAP channels clear the System SAP Enabled check box and click Apply y To enable or disable SAP services for a specific channel click Edit on the Channels page and select or clear the SAP check box S t o c k C h e c k c o m ...

Page 77: ...the following default parameters Server IP Time Zone and Sync Period Note In the Sync Period field you set the time in which the Host will be synchronized with the NTP server All service boards are synchronized with the Host every minute regardless what is set in the Sync Period field 4 If required select the Daylight Saving check box and set the Start Date and the End Date and Hour 5 Click Apply ...

Page 78: ... 2 Setting NTP Network Time Protocol 72 Setting NTP Network Time Protocol y Error when synchronization fails Note To disable NTP clear the System NTP Enabled check box and click Apply S t o c k C h e c k c o m ...

Page 79: ... Tools This section lists and explains tools that appear with board parameter screens Buttons Description Updates the displayed parameters Closes the current window Opens the associated help topic Not used at present Resets service boards channels associated with the relevant service boards will be removed If you reset Host A or the switch the entire MGW x100 unit resets This option is not availab...

Page 80: ...ront Figure 21 Host A Board Parameters Options Description Enable ATM ATM unavailable Enable OAM Disabled ATM unavailable ATM Physical Framing Not used ATM Mux Type Not used Enable Multi Unicast Enabled Disabled Display Fields Description Flash Memory Size Total disk space Flash Memory Free Size Available disk space Table 18 Host Controller Service Board Parameters S t o c k C h e c k c o m ...

Page 81: ...s not let you view or change Switch board parameters Figure 22 Switch Board Parameters Encoders y MGW x100 supports H 264 and MPEG encoders The encoder service boards are referred to as MGES 5610 and MGES 5200 respectively y To access encoder service board parameters click the associated image S t o c k C h e c k c o m ...

Page 82: ...sing the H264 MP microcode enabled Encoding using the H264 MP microcode disabled Enable AAC Plus AAC encoding enabled AAC and MPEG 1 Layer 2 encoding enabled Enable HDTV Encoding using the H264 HP enabled Encoding using the H264 HP disabled Enable Dolby Audio Dolby encoding enabled Dolby encoding disabled Enable Transport Muxing Muxing of transport streams enabled Muxing of transport streams disab...

Page 83: ...te FREE The input is available and a channel can be added STOP A channel is added but currently not transmitting PLAY A channel is added and currently transmitting Resolutions Resolution enabled Resolution disabled Table 19 H 264 Encoder Service Board Parameters MPEG Encoder Service Boards Figure 24 MPEG Encoder Service Board Parameters Capabilities Comments Enable Format Enabled Disabled Enable P...

Page 84: ... added STOP A channel is added but currently not transmitting PLAY A channel is added and currently transmitting Resolutions Resolution enabled Resolution disabled Table 20 MPEG Encoder Service Board Parameters Note If both Video 1 and Video 2 display Play or Stop you cannot add an additional channel associated with the respective encoder Encoder I O Boards y Encoder I O boards are available for a...

Page 85: ... chroma signals Color System NTSC PAL SECAM Auto Detect Determines the color system MGW x100 and your source device must be set to the same color system parameter If you choose Auto Detect MGW x100 automatically detects the correct color system except SECAM which has to be set manually Color System Detect NTSC PAL SECAM If you choose Auto Detect this field displays either NTSC or PAL accordingly S...

Page 86: ...djusts the polarity between white and black in the video signal If white is very distant from black a signal has high contrast If white is closer to black a signal has low contrast causing it to appear with a gray tone Adjusting the contrast changes the relation between the color steps Hue 0 255 the default is 128 Available for NTSC compliant inputs Adjusts the wavelength of the base colors i e re...

Page 87: ...t advanced input parameters for Composite and S Video inputs click Advanced a window appears displaying additional video input parameters Figure 26 Analog Video Input Advanced y To change and save advanced input parameters click OK y To close the Advanced Input Parameter window without making changes click Cancel S t o c k C h e c k c o m ...

Page 88: ...tal lines Black White Filter Check this option when transmitting black and white This option eliminates color effects in black and white streams NTSC J Support Check this option when encoding a Japanese NTSC source Accounts for different black values in Japanese NTSC sources Table 22 Advanced Video Input Parameters Note Pre processing filters are available if Pre Processing is enabled on the assoc...

Page 89: ...deo source detected Source SDI SDI compliant digital video signal Color System 525 625 Auto Detect Determines the color system MGW x100 and your source device must be set to the same color system parameter If you choose Auto Detect MGW x100 automatically detects the correct color system Color System Detect 525 625 If you choose Auto Detect this field displays the correct color system If the color ...

Page 90: ...omatically This field is available if you selected Embedded under Source Type Sample Rate 32KHz 44 1KHz 48KHz Determines how many samples of analog audio are collected per second while capturing the audio stream This parameter affects the audio quality This field is not available for editing if choosing Embedded under Source Type Tone Generation Off Not available Detect Sample Rate Displays the sa...

Page 91: ...s unique For example if a DVB transrater or DVB recaster is installed in slot 13 the rear associated port has the IP address 172 69 195 14 assigned y Subnet mask The subnet mask you enter will be the same for all rear ports associated with DVB recasters and DVB transrater in the relevant unit Figure 28 DVB Recaster Transrater Service Board Parameters Rear Port Settings Description Specify IP Addre...

Page 92: ...Enabled if you have a DVB Transrater Service board installed Disabled if you have a DVB Recaster Service board installed Enable Rear Streaming 10 100BT 1 on the DVB I O board is connected to a network No network segment connected Table 26 DVB Recaster Transrater Service Board Parameters Note y To avoid internal network conflicts do not assign IP addresses to the rear ports that start with 180 100 ...

Page 93: ...click the desired board s image Figure 29 DVB I O Board Parameters Parameters Description Monitor Interface Enter the DVB input that you wish to preview while recasting Signal Detected DVB ASI compliant source detected No source Available Programs To view a list of available programs click Table 27 DVB I O Board Parameters S t o c k C h e c k c o m ...

Page 94: ...oder service board parameters click the relevant board image Figure 30 DVB Transcoder I O Board Parameters Note y If Video State under Transcoder 1 and Transcoder 2 display Play or Stop you cannot add an additional channel associated with the respective DVB transcoder y DVB Transcoder I O boards with one DVB ASI input interface ASI I F and a Loop connector are available and referred to as MGTI 521...

Page 95: ... next page Table 28 DVB Transcoder I O Board Parameters Previewing Sources for the Current Program 1 On the Transcoder I O board Parameter page under Sources click Details the Details window appears displaying source parameters associated with the currently active program 2 Verify that monitors are connected to the relevant video and audio connectors These monitors must have a Composite Video inpu...

Page 96: ... Use previous configurations that you saved as templates or manually configure a new channel You can also back up existing primary channels 2 Choosing channel components Choose a service unit an input interface and a target that support the channel you defined 3 Setting channel parameters Set Input processing and target parameters MGW x100 supports the following channel types y Live Encoding H 264...

Page 97: ...p to 255 ASCII English characters y If you try to use a name that has already been assigned to a different channel you receive an error message y If you add a hot stand by channel the channel name appears with the extension StandBy Do not change the hot stand by channel s name 1 Choose one of the three channel options listed below y From Template Choose the desired template from the list y From Ty...

Page 98: ...and click Add For DVB Recasting y Input Component Select a DVB I O board from the list y Output Component MGW x100 supports up to 8 UDP targets per filtered and or converted IP stream To add a target select the desired option and click Add For DVB Transrating y Input Component Select a DVB I O board from the list y Process Component Displays the service board that corresponds to the selected I O b...

Page 99: ...O board y Output Component MGW x100 supports up to 8 UDP targets per host controller unit for each encoded stream To add a target select the desired option and click Add Setting Channel Parameters y After setting input processing and output components targets click Next channel parameters appear Follow the instructions below to set or change channel parameters If you added a Hot Stand By Channel y...

Page 100: ...be set or changed y To add different targets click Back and add the desired targets Note You cannot add or remove targets once you quit the Channel wizard To add or remove targets at a later stage remove the relevant channel and add it again with the desired targets Completing the Channel Wizard y When finished click Apply the Channel wizard closes and the channel appears in the list with the new ...

Page 101: ...D relevant only to transcoder channels y Input Depending on the I O board it displays the input type y Slot IF Displays the slot number and the associated video input interface y State Displays the channel state as listed below State Error Status What it means Stopped orange Channel OK The channel is ready Playing green Channel OK The channel is playing Stopped orange Error The channel encountered...

Page 102: ... in descending order with the last added channel at the bottom y To sort the channels according to a certain channel detail e g Service click the header of the desired column an arrow appears and the channels are sorted as desired in ascending order y To toggle the order click the channels appear in descending order and the arrow toggles to To sort the Channel Name and State columns y Click the Ch...

Page 103: ...u want to save the channel as a template y In the Channels list select the new channel click Save and assign a name to the respective template the channel is saved and available as a template To adjust parameters on the fly while playing the channel y Only encoding or transcoding channels can be edited on the fly y Select the desired channel and click Edit The relevant parameters are displayed Mak...

Page 104: ... Apply the template is added to the list To add a template from the Channels list 1 On the Channels list select the desired channel and click Save you will be asked to assign a name and add a short description optional 2 Assign a name and add a description and click Apply the template is added to the list To delete a template y On the Template manager select the template you want to delete and cli...

Page 105: ...ations y On the Main window in the toolbar click Configs the Device Configuration Manager appears displaying a list of currently saved configurations To save a new configuration y Click Add and add the file name and a short description for the desired configuration and then click OK the configuration is saved and appears in the Available Device Configurations list To update a configuration with th...

Page 106: ...el Profile 100 Creating and Editing a Channel Profile y To stop loading the configuration click Abort in the Loading Configuration window the Loading Configuration window closes and the configuration stops loading S t o c k C h e c k c o m ...

Page 107: ...rs To close this window or stop loading the configuration click Close javascript void 0 or Abort respectively y Only one configuration can be activated automatically at a time Setting another configuration to be automatically activated disables automatic activation for the previous configuration To disable automatic activation of the configuration y Select the relevant configuration and click Auto...

Page 108: ...dress of the relevant MGW unit zip y To upload password and network settings select System Settings and click Apply the relevant files are downloaded to a new folder called hostPersist and made available in a zip archive called Persist_ IP address of the relevant MGW unit zip To upload a configuration and or settings to a different unit 1 From the menu choose Tools and then Host Config Files you a...

Page 109: ...om a different unit this unit and the target unit must have the same hardware profile and both hosts must be equipped with the same software version y If you import network settings and passwords network interfaces must be identical in the relevant slots and connected to the same network segments When logging on the next time to the relevant unit the you have to use the user credentials associated...

Page 110: ...f editing a channel click the Live I O tab and then IO Parameters input parameters appear y For input parameters Encoder I O Boards on page 78 Encoding Parameters This section lists and explains encoding processing parameters for MPEG and H 264 streams To view output modes and settings 1 On the Main window on the Chassis page click the relevant front board image output options appear Figure 33 H 2...

Page 111: ...tton is disabled if you are logged on as Guest Closes the current window Starts the built in online test This option is not available at present Resets service boards channels associated with the relevant service boards will be removed This option is not available for the host controller units and the switch and if you are logged on as Guest This button is unavailable if no redundant host controll...

Page 112: ...uired to submit the software version when calling for technical support regarding the relevant board Premium All relevant features are enabled Depending on the board in use certain features are disabled Status Description Status Active or Idle Status FCode Error message associated with a possible hardware error if relevant Related Topics y Host Controller Board Parameters y H 264 Encoder Board par...

Page 113: ...Profile This option is available if Enable Main Profile is enabled on the Encoder Service Board parameters Video Bit Rate in Kbps 50 2500 Total Bit Rate For supported audio bit rates refer to Advanced Audio Encoding Parameters on page 115 Total bit rate of video and audio per encoded stream Resolution Available resolutions can be found on the Encoder Service Board Parameter page and in the system ...

Page 114: ...s Advanced Video Encoding Parameters y If you are in the process of adding a channel click Video to view advanced video encoding parameters y If you are in the process of editing a channel click Advanced to view advanced video encoding parameters y To change and save advanced video encoding parameters click OK S t o c k C h e c k c o m ...

Page 115: ...pter 2 Live Encoding Parameters Live Encoding Parameters 109 y To close the Advanced Encoding parameter window without making changes click Cancel Figure 35 Advanced Video window S t o c k C h e c k c o m ...

Page 116: ...en consecutive reference frames I or P frames in the stream It also reflects the number of consecutive B frames plus one GOP N 1 120 the default is 15 The maximum distance in frames between consecutive I intra frames in the stream N must be a multiple of M It is recommended to encode about two I frames per second To automatically recognize the value for GOP N in a video program that you are transc...

Page 117: ...atio of the incoming program Max Number of Ref Frames 1 5 the default is 5 Defines the max number of reference frames Sub Pixel Accuracy Quarter default This field is not available for editing Smoothes the outline of objects by turning pixels on or off in the vicinity of the outline You can choose between three different smoothing levels VBV Buffer 400 2000 The Video Buffer Verifier VBV is a model...

Page 118: ...in NTSC only Table 31 Advanced Video Encoding Parameters Secondary Stream Video Parameters This feature enables you to stream a secondary channel from the same source that is used for the primary channel Encoding and output target parameters of the two channels primary and secondary are configured separately To configure a secondary stream 1 Ensure that the Secondary Stream check box is selected F...

Page 119: ...e in Kbps 50 500 Total Bit Rate For supported audio bit rates refer to Advanced Audio Encoding Parameters on page 115 Total bit rate of video and audio per encoded stream Resolution Available resolutions can be found on the Encoder Service Board Parameter page and in the system spec Make sure that your receiving device and monitor support the resolution you choose Frame Sampling Full Half Third Qu...

Page 120: ...pecifies the program to which the Program Map PID applies PMT PID 0 8190 the default is 1280 Specifies the PID of the Transport stream program containing the Programs Map Video PID 32 8190 A unique ID for video streams in multiplexed Transport streams only It identifies Transport packets carrying data of the particular video stream Enter a unique number for each stream For an automatically assigne...

Page 121: ... 2 Defined by MPEG 1 Layer 2 Properties Bit Rate bps 16000 320000 Available bit rates are listed in the system spec and depend on the channel mode Mode Mono Stereo Dual Mono Joint stereo Duplicate Left Right Mono is available for MPEG 1 Layer 2 Table 33 Audio Encoding Parameters Advanced Audio Encoding Parameters y To view and set advanced audio processing parameters click Advanced additional audi...

Page 122: ... setting the value to 1 displays NO CHANGE Gain 0 16 default is 8 Lets you amplify the analog audio signal before or during encoding The Gain is set in 3dB steps Table 34 Advanced Audio Encoding Parameters To view and set parameters while playing the channel on the fly y select the desired channel and click Edit the relevant parameters appear for editing as listed below Secondary Stream Audio Para...

Page 123: ...dary channels Primary Both AAC LC One audio channel is assigned to both primary and secondary channels and the other is assigned to the primary channel Both Primary AAC LC Both audio channel are assigned to the primary channel The secondary channel will not have audio Primary Primary AAC MPEG 1 Layer 2 AAC LC Logo Insertion Logo insertion is available only in logo insertion enabled versions The Lo...

Page 124: ...the Loge Images Manger screen will open y To add a logo image click on the Add button and select an image file from the browse window y To remove a logo file select it from the list and click on the Del button After creating a logo list the logos can be inserted into the transmitting channels To set up the logo insertion into the channel y Select the channel from the Channels tab y In the Video ta...

Page 125: ... Live Encoding Parameters 119 y Click on the Logo button Figure 41 Advanced Video window y Select the image file to be used as a logo by pressing the browse button and selecting an image file from the logo list S t o c k C h e c k c o m ...

Page 126: ...y Select the position in which the logo will be inserted either by selecting from the defined default position or by specifying a manual position by using the x and y coordinates Figure 42 Logo Image Setting window y Click on the Ok button S t o c k C h e c k c o m ...

Page 127: ...er 2 Live Encoding Parameters Live Encoding Parameters 121 To activate the logo insertion y Check the Logo Active check box Figure 43 Advanced Video window y Click on the Ok button S t o c k C h e c k c o m ...

Page 128: ...vanced video encoding parameters click Apply y To close the Advanced Encoding parameter window without making changes click Cancel Parameters Settings Comments Video I F 1 2 Displays the video interface in use This field shows if you encode live input Encoding Format MPG1 MPEG 1 compliant stream MPG2 MP ML MPEG 2 compliant stream MPG2 SP ML MPEG 2 compliant stream transmitting at reduced latency u...

Page 129: ...ing Parameters Advanced Video Encoding Parameters y If you are in the process of adding a channel click Video to view advanced video encoding parameters y If you are in the process of editing a channel click Advanced to view advanced video encoding parameters y To change and save advanced video encoding parameters click OK y To close the Advanced Encoding parameter window without making changes cl...

Page 130: ... GOPs are sent to the decoder Closed Captions Pass Through To enable this option check the associated checkbox Applies to DVB transcoding channels If enabled closed captions are transmitted as selected for the original source Program No 0 8191 the default is 1 Specifies the program to which the Program Map PID applies PMT PID 0 8191 the default is 1280 Specifies the PID of the Transport stream pro...

Page 131: ...fferent PES with the PES size depending on the frame size choose Unlimited Teletext Pass Through If checked teletext will be transmitted with the encoded content Applies to DVB transcoding channels Table 38 Advanced Video Encoding Parameters Audio Encoding Parameters y If you are in the process of adding a channel click Audio to view audio encoding parameters y If you are in the process of editing...

Page 132: ...ue number for each stream For an automatically assigned Program ID choose 0 Media Processor 1 2 3 4 Displays the audio encoding processor in use This field is not available for editing Gain Out 0 16 the default is 8 Lets you amplify the analog audio signal before or during encoding Balance Out 0 32 the default is 16 Lets you shift the balance to the left or the right channel Table 40 Advanced Audi...

Page 133: ...ble range 0 8191 Assigns a new ID to the Programs Map PID if checked To enable this option check the associated checkbox Video PID Remap Available range 0 8191 Assigns a new ID to the video PID To enable this option check the associated checkbox Audio PID Remap Available range 0 8191 Assigns a new ID to the first audio PID To enable this option check the associated checkbox Table 42 DVB Input Para...

Page 134: ...te for the current DVB Transrater channel Total Bit Rate bps Displays the accumulated bit rate for this DVB Transrater channel The accumulated bit rate is the total of video audio and data bit rates Table 43 Processing Parameters for DVB Transrating Note y The MPEG 1 2 tab does not show when adding or editing DVB recasting channels y You can add up to five DVB transrating channels and additional D...

Page 135: ...PID click and choose the desired video PID from the list the associated program appears in the Program field Audio PID 1 2 Displays the first audio PID associated with the program currently in use If the associated program does not contain an audio PID this field is unavailable or does not show To choose an audio PID separately check the associated checkbox click and choose the desired audio PID f...

Page 136: ...pter 2 DVB Transcoding Parameters 130 DVB Transcoding Parameters To add Pass Through PIDs 1 Click the DVB Input I F tab The DVB input I F page appears Figure 44 DVB input I F page S t o c k C h e c k c o m ...

Page 137: ...s DVB Transcoding Parameters 131 2 Click and select the required program The Select program window appears Figure 45 Select Program window 3 Click the button The Add PID windows appears Figure 46 Add PID window S t o c k C h e c k c o m ...

Page 138: ... OK Note y To add multiple PIDs click Apply y If PID is selected for encoding it cannot be selected for pass through When selected for pass through same PID cannot be selected more than once y When the selected PID is Audio type Ensure that the Process Mode is set for P T y If automatic detection of Subtitle PID fails PID Language or Type fields indicate for example Unknown or do not show perform ...

Page 139: ...ers 133 8 Select the required PID 9 Click Edit and type the Descriptor values manually provided by compatible DVB Stream Analyzers See details in the following table See figure below Figure 48 Edit Subtitle PID window Table 45 Table 46 S t o c k C h e c k c o m ...

Page 140: ...Chapter 2 DVB Transcoding Parameters 134 DVB Transcoding Parameters Figure 49 Edit Teletext PID window S t o c k C h e c k c o m ...

Page 141: ...he selected PID To enable this option uncheck the associated checkbox when checkbox is checked the PID number remains Bitrate Available range 0 700 During channel configuration P T PID bitrate is automatically calculated If required it can be manually changed Descriptor Only Hexadecimal values can be used Applies to subtitle or Teletext type of PID only The first three value pairs in each row repr...

Page 142: ...DP targets per channel The Channel wizard adds one UDP target by default while adding a channel y If you are in the process of adding a channel select the UDP target in the Channel wizard s step 3 and click Edit the Target Parameters page appears Figure 50 Target Components IPv4 window S t o c k C h e c k c o m ...

Page 143: ... transmitting Unicast choose 0 and click Apply MGW x100 automatically sets the output interface according to the subnet associated with the Target IP address If transmitting Multicast click and select an the required output interface 0 option is for Unicast only If you edited the default description you identify the interface according to the modified description If Net work redundancy is applied ...

Page 144: ...deo stream transmitted over the network Smoothing Full The latency is adjusted to ensure a smooth and constant bit rate Basic default Basic adjustment is made to the latency to ensure smoother streams Off The latency is low which may result in bursty streams This setting is required for DVB recasting in variable bit rates VBR and radio channel low bit rate Table 48 UDP Target Parameters IP Differe...

Page 145: ...0 1 1 Flash 0 1 0 Immediate 0 0 1 Priority 0 0 0 Routine 3 0 Normal Delay 1 Low Delay 4 0 Normal throughput 1 High Throughput 5 0 Normal Reliability 1 High Reliability 6 7 0 Not used 0 Not used Table 49 Bit Values Secondary Stream Targets To set a secondary stream targets applicable only to H 264 Figure 52 Channel Wizard Step 3 window S t o c k C h e c k c o m ...

Page 146: ... 53 UDP Secondary Stream window 2 In the Remote IP field type the secondary channel IP address Note The set target IP address for the secondary channel MUST be different from the target IP address set for the primary channel otherwise stream will not be displayed properly 3 Refer to the UDP Targets on page 136 section for a comprehensive description of all other parameters 4 Click OK S t o c k C h...

Page 147: ...window on the toolbar click SW Version the Version Management window appears and displays the VDF files of currently uploaded and active software versions The relevant unit s disk can host up to two additional software versions besides the default version The default version is referred to by DEFVER VDF and cannot be deleted 2 Select the desired software version from the list and click Properties ...

Page 148: ...S the associated unit logs on again 3 If this software version requires a different version of MGW EMS the associated unit remains logged off In this case close MGW EMS and refer to the associated installation guide for instructions on installing a different version of MGW EMS To delete a software version 1 Make sure that the desired version is not running 2 Select the desired software version and...

Page 149: ...omatically For instructions on adding a hot stand by channel refer to relevant chapter The hot stand by channel is marked with a blue arrow y If you do not want the hot stand by channel to take over automatically enter the command line interface and disable the relevant internal commands For further information and instructions refer to the installation guide To switch manually to the hot stand by...

Page 150: ...nd displays the respective alarms The number on the button states the number of open alarms y To display alarms associated with a different severity level go to Severity Filter and choose a different severity level from the list y To display all alarms go to Severity Filter and choose All from the list OR on the Main window click Total A list of alarms and suggestions can be found in the MGW EMS h...

Page 151: ...associated parameters y Open Alarms Displays a list of open alarms with descriptions y SW Versions Displays active and available system software versions y TS Errors Displays the number of errors in DVB programs that have occurred within a given time period To view a report 1 From the menu choose Tools and then Reports the Report menu appears 2 Choose the desired report your default Internet brows...

Page 152: ...is I O and service boards In This Chapter y Chassis 147 y Host Controller Units 149 y Switch 151 y H 264 Encoder 152 y MPEG Encoder 156 y Live Input 159 y DVB Input Transcoding 161 y DVB Recaster Transrater 162 y Pinout Specifications 164 System Specifications S t o c k C h e c k c o m ...

Page 153: ...ry 7 years Call for technical support to have the fans replaced Power supplies Power supplies are hot swappable Enviornmental Operating temperature 5 C to 40 C Storage temperature 40 C to 70 C Humidity non condensing 5 to 95 Max altitude for operating 3100 m Max altitude for storage 3100 m Vibration operating and storage Sinusoidal vibration 5 62Hz 5 mm s 62 200Hz 2 m s2 Vibration transportation R...

Page 154: ... not connect MGW 1100 to a voltage source if you are not sure that the local voltage is supported and you have the proper power supplies installed Connecting an AC powered unit to a DC source and vice versa will damage that unit and cause personal injury Always operate MGW 1100 with all power supplies otherwise MGW 1100 may fail Make sure that you replace power supplies one by one if necessary or ...

Page 155: ... FTP clients for remote configuration and upgrades RS232 local craft management Network Protocols UDP Multicast and Unicast TCP IP SNMP Input Output Interfaces VGA HD DB 15 female Serial port RS 232 COM1 D 9 local crafts terminal 2 x Giga Ethernet port 2 x RJ 45 Optional I F 2 x 1000SX port 2 x Giga Ethernet port 2 x SC type 1 for connects the host controller to the switch MGSS5000 1 for network 2...

Page 156: ...micron multimode 220 meters max Host I O Board MGCI 5500 Dimensions Board 233 4 x 160 mm 9 2 x 6 3 Bracket 261 8 x 19 8 mm 10 3 x 0 8 Input Output Interfaces COMA serial port DB 9 male not used COMB serial port DB 9 male not used Gig Ethernet A Ethernet port RJ 45 used for network Gig Ethernet B Ethernet port RJ 45 used for management S t o c k C h e c k c o m ...

Page 157: ...ut Interfaces P10 RJ 45 for technician use Intel Switch Switch Service Board MGSS 1100 Dimensions Board 233 4 x 160 mm 9 2 x 6 3 Bracket 261 8 x 19 8 mm 10 3 x 0 8 Input Output Interfaces Serial RJ 45 for technician use 10 100 23 RJ 45 for technician use 10 100 24 RJ 45 for technician use 100 1000 25 RJ 45 not used 100 1000 26 RJ 45 connects the host controller to the switch S t o c k C h e c k c ...

Page 158: ...dard Compliance ISO IEC 14496 10 MPEG 4 part 10 AVC H 264 Streaming Format Video Format MPEG 4 AVC H 264 Audio Format AAC LC MPEG 1 Layer 2 Audio Mode Stereo Dual Mono Joint Stereo Duplicate Left Right Video Bit Rates Video bit rates 0 1 Mbps 2 5 Mbps for all resolutions Video Resolutions NTSC PAL Format 320x240 352x288 CIF 176x240 192x144 QCIF 176x112 176x288 160x240 176x144 160x112 160x288 160x1...

Page 159: ...kHz 16 X X X X X X X v X X X X X v X X X X 16 32 v v v v v v v v v v v v v v v v v v 32 48 v v v v v v v v v v v v v v v v v v 48 56 v v v v v v v v v v v v v v v v v v 56 64 v v v v v v v v v v v v v v v v v v 64 80 v v v v v v v v v v v v v v v v v v 80 96 v v v v v v v v v v v v v v v v v v 96 128 v v v v v v v v v v v v v X v v v v 128 160 v v v v v v v v v v v v X X X X X X 160 192 v v v v v ...

Page 160: ... 192 v v v v v v v v v v v v X X X X X X 192 224 v x v v v v v v v v v v X X X X X X 224 256 v x v v v v v v v v v v X X X X X X 256 320 X X X X X X v X v v v v X X X X X X 320 MPEG 1 Layer 2 AAC LC AAC 32kHz Stereo Mono Dual Joint Duplicate Duplicate Stereo Mono Dual Joint Duplicate Duplicate Ri ht Stereo Mono Dual Joint Duplicate Duplicate 32kHz 16 X X X X X X X v X X X X X v X X X X 16 32 v v v...

Page 161: ...Chapter 3 H 264 Encoder H 264 Encoder 155 224 v x v v v v v X v v v v X X X X X X 224 256 v x v v v v v X v v v v X X X X X X 256 320 X X X X X X v X v v v v X X X X X X 320 S t o c k C h e c k c o m ...

Page 162: ...ISO IEC 11172 MPEG 1 ISO IEC 13818 MPEG 2 Video Bit Rates Video bit rates 0 18 Mbps 5 Mbps MPEG 1 1 5 10 Mbps MP ML MPEG 2 1 5 15 Mbps SP ML MPEG 2 Audio Bit Rates MPEG 1 Layer 2 Audio Bit Rate bps Supported Audio Mode 32000 Mono 48000 Mono 56000 Mono 64000 Mono Stereo 80000 Mono 96000 Mono Stereo 112000 Mono Stereo 128000 Mono Stereo 160000 Mono Stereo 192000 Mono Stereo 224000 Stereo 256000 Ster...

Page 163: ...ereo 256000 Stereo 320000 Stereo 384000 Stereo Streaming Format MPEG Streaming Format System Program Transport Audio Format MPEG 1 Layer 2 Dolby Audio Mode Mono Stereo Video Resolutions PAL 525 NTSC 625 160x144 160x288 176x144 176x288 192x144 320x144 320x288 384x288 320x576 320x608 352x144 352x288 160x240 176x112 176x240 320x112 320x240 320x480 320x512 352x112 352x240 352x480 352x512 368x480 S t o...

Page 164: ...352x608 368x576 368x608 384x576 384x608 480x576 480x608 544x576 544x608 640x576 640x608 704x576 704x608 720x576 720x608 368x512 384x480 384x512 480x480 480x512 544x480 544x512 640x480 640x512 704x480 704x512 720x480 720x512 S t o c k C h e c k c o m ...

Page 165: ...omposite A and B S Video A and B Audio Inputs Balanced and Unbalanced Analog Stereo Line Input Audio A and B Input impedance 600 Ώ Balanced and Unbalanced Frequency Response 20Hz 20kHz 0 25 db Sampling Frequency 32 44 1 48 kHz at 24 bits per sample Digital I O Board MGEI 5210D Dimensions I O board 233 4 x 80 mm 9 2 x 3 2 Bracket 261 8 x 19 8 mm 10 3 x 0 8 Input Output Interfaces SDI A and B BNC Lo...

Page 166: ...e Input Input Signals Video Inputs 525 625 SDI A and B Audio Inputs Balanced AES3 AES EBU Input Digital Audio A and B Input Impedance 110 Ώ Balanced Sampling Frequency 32 44 1 48 kHz at 24 bits per sample S t o c k C h e c k c o m ...

Page 167: ...put Transcoding I O Board MGTI 5210X Dimensions I O board 233 4 x 80 mm 9 2 x 3 2 Bracket 261 8 x 19 8 mm 10 3 x 0 8 Input Interface 2 x DVB ASI 2 x BNC Output Signal 2 x Composite Video Out 2 x BNC 2 x Unbalanced Audio Out 2 x DB 15 female S t o c k C h e c k c o m ...

Page 168: ...R 5200 Physical Dimensions Board 233 4 x 80 mm 9 2 x 3 2 Bracket 261 8 x 19 8 mm 10 3 x 0 8 Standard Compliance MPEG 2 over DVB ASI Transport to MPEG 2 over IP UDP Demux I O Board MGRI 5200 Dimensions I O board 233 4 x 80 mm 9 2 x 3 2 Bracket 261 8 x 19 8 mm 10 3 x 0 8 Input Interface 2 or 4 x DVB ASI 2 or 4 x BNC depending on the purchased capability In case of 2 x DVB ASI ASI In 3 and 4 are not ...

Page 169: ...Chapter 3 DVB Recaster Transrater DVB Recaster Transrater 163 Output Signal Aggregated bit rate up to 40000000 or 60000000 bps depending on the purchased capability S t o c k C h e c k c o m ...

Page 170: ...lanced Audio Left Gnd 15 1 Balanced Audio Right Neg 13 Bal Audio Right Ch 1 3 Balanced Audio Right Pos 14 2 Balanced Audio Right Gnd 6 1 Balanced Audio Left Neg 11 Bal Audio Left Ch 2 3 Balanced Audio Left Pos 12 2 Balanced Audio Left Gnd 4 1 Balanced Audio Right Neg 2 Bal Audio Right Ch 2 3 Balanced Audio Right Pos 3 2 Balanced Audio Right Gnd 10 1 LTC 1 LTC BNC 75 Ω Signal LTC Gnd 9 BNC 75 Ω Shi...

Page 171: ... 6 Ground Audio Left Pos 14 Unbalanced Audio Right Ch 1 Twisted Shielded Pair W3 2 Signal Center Audio Left Neg 11 Audio Left GND 4 Ground Audio Left Pos 12 Unbalanced Audio Left Ch 2 Twisted Shielded Pair W4 3 Signal Center Audio Left Neg 2 Audio Left GND 10 Ground Audio Left Pos 3 Unbalanced Audio Right Ch 2 Twisted Shielded Pair W5 4 Signal Center LTC 1 BNC Signal Center LTC Gnd 9 LTC RG179 W6 ...

Page 172: ...t Gnd 9 1 Balanced Audio Right Neg 11 Bal Audio Right Ch 1 3 Balanced Audio Right Pos 10 2 Balanced Audio Right Gnd 3 1 Balanced Audio Left Neg 13 Bal Audio Left Ch 2 3 Balanced Audio Left Pos 12 2 Balanced Audio Left Gnd 5 1 Balanced Audio Right Neg 7 Bal Audio Right Ch 2 3 Balanced Audio Right Pos 6 2 Balanced Audio Right Gnd 14 1 Figure 57 XLR Male Connector Front View S t o c k C h e c k c o m...

Page 173: ...Chapter 4 In This Chapter y Troubleshooting 168 y Alarms 176 y Error Messages 181 y Replacing Hardware Components 182 y Technical Support 188 Maintenance S t o c k C h e c k c o m ...

Page 174: ...urchased should reflect at least 5 of the respective I O boards in use y Fuses y At least one power supply y At least one fan tray for each the top and the bottom y At least one complete spare chassis if you are operating more than eight units Installing and Removing Boards The Problem Possible Cause Possible Solution I loosened the screw in the injector ejector handle but the handle does not open...

Page 175: ...ible Cause Possible Solution I cannot connect via the relevant host controller s COM1 port Did you connect the PC to a D 9 type connector labeled COMA or COMB at the rear Disconnect the PC from that port and connect it to the D 9 type connector labeled COM1 located on the Host A s front Host A is installed in the slot labeled Control A and Host B is installed in the slot labeled Control B The cabl...

Page 176: ...C in use is properly connected and configured You may have connected more than one NIC to the same network segment Make sure to connect each NIC is to a separate network segment Does the network connected to the relevant NIC perform properly Try pinging the IP address associated with the relevant NIC Contact your network administrator to assess the network s performance Replace the network cable I...

Page 177: ...ns that you may encounter while installing and using MGW EMS Installing MGW EMS The Problem Possible Cause Possible Solution I cannot install MGW EMS The relevant PC may have less than 200 MB free hard disk space Free up space as you need at least 200 MB to ensure seamless installation You chose not to update the already installed Java Runtime Environment as prompted You may not have uninstalled a...

Page 178: ...rsion An error message indicates that the device associated with the specified IP address is not an MGW x100 or MGW x100 unit Verify that the IP address you specified is really an MGW x100 unit and that it supports your version of MGW EMS Use Discover to find units located in your PC s workgroup and VLAN that support your version of MGW EMS I try to locate MGW x100 on the network by using Discover...

Page 179: ...rce Logout Operating Channels This section lists basic errors that you may encounter In most cases an alarm or error message will appear and define the error General The Problem Possible Cause Possible Solution The Hot Swap LED remains blue You just inserted the board or you opened an Injector Ejector handle Wait until the Hot Swap LED is off and the Status LED turns green If you opened one of the...

Page 180: ... associated with Encoder 2 respectively Channel error On the Channels page right click the relevant channel and choose Show Error an error message appears For Note that some encoders may only support one channel DVB Recasting and DVB Transrating The Problem Possible Cause Possible Solution In MGW EMS the channel indicates an error The ASI In LED is off and the Status LED is green DVB source error ...

Page 181: ... sure that sources work properly and are stable Check the connection Replace the cable Try the second input interface The associated Channel LED is red and the Status LED is green The Channel LED labeled Active CH1 is associated to Encoder 1 and the Channel LED labeled Active CH2 to Encoder 2 respectively Channel error On the Channels page right click the relevant channel and choose Show Error an ...

Page 182: ...y in the Alarms list go to Severity Filter and choose the desired severity level from the list Alarms disappear from the list once the problem has been solved Info messages y In some cases info messages may appear indicating that one or more parameters have changed for example a LED status or channel parameters Major Chassis Alarms What it means What to do Voltage Alarm One of the voltage supplies...

Page 183: ...ort Board HW config error The inserted I O board is not compatible with the inserted service board for example an Encoder I O board was inserted in a DVB I O board s slot DVB PAT error The DVB stream PAT is corrupted or missing DVB PMT error The DVB stream PMT is corrupted or missing Board unavailable One of the encoders cannot be recognized although it is installed Reset the relevant board Restar...

Page 184: ...ct DVB Input Alarms What it means What to do DVB demultiplexer error One or more programs might be corrupt or invalid and could therefore not be resolved Make sure that you use a reliable source DVB stream bit rate exceeded The max bit rate you specified has been exceeded Select the relevant DVB Recaster channel click Edit choose DVB Input and specify a higher value for Max Bit Rate DVB TS continu...

Page 185: ...rror probably related to unstable video input Make sure to use a reliable source DVB Alarms What it means What to do DVB demultiplexer stream error An error occurred while demuxing a stream Make sure that parameters you chose are available DVB PID error The specified PID is invalid does not exist or corrupted Warning Chassis Alarms What it means What to do Power module failure A power supply has f...

Page 186: ...lure The Alarm board has failed Reset or replace the Alarm board DVB Alarms What it means What to do DVB no data arrived on port No DVB data are received for transcoding Make sure that your source is properly connected and stable Replace the cable Replace the source Call for technical support DVB transport stream error The bit rate in a PID has been exceeded Specify a higher bit rate DVB loss of s...

Page 187: ...and point users to required steps Each error appears with a reference number for example 201001 which consists of two parts y First 4 digits 2010 Refer to the error code y Last 2 digits 01 Refer to the affected slot If the last two digits are 00 the entire system is affected For a list of errors and possible solutions refer to the associated MGW EMS help S t o c k C h e c k c o m ...

Page 188: ...tch board front Switch front H 264 Encoder MGES 5610 front MGEI 5210A rear or MGEI 5210D rear 3 8 front 3 8 rear 3 8 rear MPEG Encoder MGES 5200 front MGEI 5210A rear or MGEI 5210D rear 3 8 front 3 8 rear 3 8 rear DVB Recaster MGRS 5200 front MGRI 5200 rear 3 8 front 3 8 rear DVB Transrater MGTR 5200 front MGRI 5200 rear 3 8 front 3 8 rear DVB Transcoder MGES 5200 front or MGES 5610 front MGTI 521...

Page 189: ... on the top and the bottom if used Figure 58 Opening the Ejector Injector Handles When you replace the DVB Transcoder I O board the associated encoder service board resets after the new board has been installed Make sure to cover all empty slots with slot covers To install boards The host controller and the switch are not hot swappable Before installing these boards MGW 1100 must be switched off 1...

Page 190: ...nstalled Make sure to cover all empty slots with slot covers Replacing the Host Controller s Flash Disk You may replace the host controller s flash disk only if you have been instructed to do so by Optibase s customer support The host controllers are installed in the slots labeled Control A and Control B when applicable and referred to as Host A and Host B respetively The flash disk is located in ...

Page 191: ...I O board from its slot as explained on the previous page 3 Carefully unplug and remove the flash disk from its slot as illustrated 4 Insert the new flash disk into the slot and carefully plug it in 5 Re install the relevant board into its slot and switch MGW x100 back on if you replaced the host controller I O board s flash disk S t o c k C h e c k c o m ...

Page 192: ... then disconnect the power cord 2 To open the fuse chamber insert a thin screwdriver into the slit and gently pull the fuse tray outwards You cannot remove the fuse tray 3 Replace the two fuses and gently close the cover The fuse chamber is closed when you hear a click DC powered Platforms 1 Make sure that MGW x100 s Power switch is in Off 0 position disconnect MGW x100 from the DC power outlet an...

Page 193: ... the new power supply and close the injector ejector handle You hear a click when the power supply is properly inserted If MGW 1100 is running the Power LED turns green 5 Tighten the screw in the lower left corner the power supply is replaced y Replace only one power supply at a time or switch MGW 1100 off while replacing power supplies y Make sure that you never insert DC power supplies into an A...

Page 194: ...ortal It offers technical tips and information about Optibase products The knowledge base is available at http www optibase com serviceportal http www optibase com portal default aspx If you purchased your Optibase product directly from Optibase Inc or Ltd contact Optibase s technical support as follows Optibase International http www optibase com serviceportal http www optibase com portal default...

Page 195: ... ii for the incorporation of any spare or replacement parts not approved by Optibase Without limiting the generality of the foregoing Optibase reserves the right to refuse to provide any services under the Warranty for any Product that in Optibase opinion has been subjected to any abnormal electrical mechanical or environmental abuse or shows signs of modification by an unauthorized person or comp...

Page 196: ...Chapter 4 Technical Support 190 Technical Support S t o c k C h e c k c o m ...

Page 197: ...assis 147 176 179 Choosing Channel Components 92 Completing the Channel Wizard 94 Configuring MGW x100 39 Configuring the Management PC for the Network 50 Connecting Host Controllers with Switches 32 Connecting MGW 1100 to the Power Supply 32 Connecting MGW x100 32 Connecting to a Network for Management 33 Connecting to MGW x100 via Serial Port and HyperTerminal 169 Connecting to MGW x100 via Teln...

Page 198: ...Encoders 75 89 Encoding 174 Encoding Parameters 94 104 129 Enviornmental 147 Error Messages 181 Forcing a User Out 60 Front Panel 11 General 173 General Tasks 27 H 264 Encoder 12 152 H 264 Encoder Service Boards 76 H 264 Encoding Parameters 107 H 264 Pass Through Parameters 129 Hardware Overview 11 Hardware Warranty 189 Host Controller 16 Host Controller front 16 Host Controller Boards 73 Host Con...

Page 199: ...ttings 44 47 48 Network 177 Network Interfaces and Default Settings 48 Network Protocols 149 Operating Channels 143 173 Output Signal 161 163 Peripheral Components 10 Physical 147 Physical Dimensions 152 156 162 Pinout Specifications 164 Power Supply 10 Previewing Sources for a Different Program 89 Previewing Sources for the Current Program 89 Processing Parameters 94 Rack Mounting MGW x100 27 Rea...

Page 200: ...Parameters 94 136 Technical Support 188 Temperature and Ventilation inside MGW x100 170 The Boards Page 61 The Channels Page 62 The Platform Page 63 Tools 67 73 Trademarks and Copyright 4 Transcoder 179 Transmitting Channels 143 Troubleshooting 168 UDP Targets 136 140 Unit Parameters 64 User Manual 56 Users 57 Using HyperTerminal 39 47 Using MGW EMS 171 Using Telnet 46 Version Management 141 Video...

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