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OnSSI NetDVMS 6.5, User Manual

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OnSSI NetDVMS 6.5 User Manual Download Page 236

OnSSI NetDVMS Rev 6.5 

Video Clients

 

On-Net Surveillance Systems, Inc. | 222 Route 59, Suite 303, Suffern, NY 10901 | T: 845-369-6400 | F: 845-369-8711 | www.onssi.com | [email protected] | page 225 

 

4.

 

Click one of the camera links in the test interface's left frame. 

 

If an image (the latest recorded image from the selected camera) is displayed, the 
NetPDA/NetCell Server is installed correctly: 

 

 

 

•

 

NetPDA/NetCell Server Installation Troubleshooting

 

 

The following issues may occasionally occur during or upon installation of the NetPDA/NetCell 
Server. For each issue, one or more solutions are available. 

NetPDA/NetCell Server Cannot Be Installed 

Solutions: 
 

•

 

Make sure that IIS is installed. 

•

 

Make sure that IIS is set up to use the correct port (default is port 8080), and that the 

same port number was used when the virtual directory was specified. 

•

 

Make sure that IIS is running. 

Test Interface Cannot Be Displayed 

Solutions: 

 

•

 

Make sure that the .Net Framework is registered on the IIS. 

•

 

Make sure that IIS is running. 

Test Interface Is Displayed, but It Is Not Possible to Log In 

Solutions: 

 

•

 

Start the NetPDA/NetCell Server Administrator from the desktop shortcut, and verify that 

the IP address or hostname in the Host/IP field points to your Image Server. Also make 

sure that the port number in the Port field matches the port number on which the Image 

Server service is running. 

  

•

 

Make sure that the Image Server service is running on the surveillance system. 

  

•

 

Make sure that the user account used when accessing the test interface has been 

correctly set up on the Image Server, and that the user account provides access to the 

required cameras. 

Summary of Contents for NetDVMS 6.5

Page 1: ...OnSSI NetDVMS 6 5 User Manual On Net Surveillance Systems Inc 222 Route 59 Suite 303 Suffern NY 10901 T 845 369 6400 F 845 369 8711 www onssi com...

Page 2: ...This page intentionally left blank...

Page 3: ...WINDOW 11 Device Manager Section 12 Adding Devices 12 Editing Settings for Devices 12 Editing Settings for Cameras 12 Renaming a Camera 13 Assigning Shortcut Numbers to Cameras 13 Editing Settings fo...

Page 4: ...ecting Output for Use on Motion Detection 43 Setup Notifications on Events Window 44 What Is an Event Indication 44 Specifying Events for which Event Indication Should Be Used 45 PTZ Pre 45 Set Positi...

Page 5: ...ing the Recording Server Service 65 Resuming the Recording Server Service 65 What to Do if the Recording Server Service is Stopped 65 SCHEDULING 66 Camera Alert Scheduler Window 66 Camera Alert Schedu...

Page 6: ...90 Add New Event Window s Fields 91 Edit Event Window for Editing Input Events 92 Edit Event Window s Fields 92 New Timer Window 94 New Timer Window s Fields 95 Add New Output Window 96 Add New Outpu...

Page 7: ...tomatic Archiving if Running Out of Disk Space 145 Storage Capacity Required for Archiving 146 Backing Up Archives 146 Viewing Archived Recordings 146 Archives Stored Locally or on Network Drives 146...

Page 8: ...ing Access through a NetGuard or NetGuard EVS 177 Server End Providing Access Through a NetPDA NetCell Client 177 DECIDING WHICH VIDEO CLIENT TO USE 178 Test Your Organization s Needs 178 What is Net...

Page 9: ...ges in Views 195 Renaming Groups 196 Deleting Groups 196 Renaming Views 196 Deleting Views 196 Adjusting Camera Settings 197 Image Quality 197 Frame Rate 197 IPIX Split Mode 197 Apply to All 197 Confi...

Page 10: ...erver Installation 223 Verifying the NetPDA NetCell Server Installation 224 NetPDA NetCell Server Installation Troubleshooting 225 NetPDA NetCell Server Cannot Be Installed 225 Test Interface Cannot B...

Page 11: ...us 249 NetMatrix Monitor Window Shortcut Menu 249 Notification Area Shortcut Menu 250 Shutting Down the NetMatrix Monitor Application 250 LOGGING 252 ABOUT LOGGING 252 Log File Types Locations and Nam...

Page 12: ...s are only transferred to NetDVMS while the recording server is running The recording server is automatically installed as a service the Recording Server service which will run in the background on th...

Page 13: ...hased together with most new OnSSI products but cannot be purchased as an add on to a previously purchased product During the period covered by the SUP customers are entitled to receive all generally...

Page 14: ...Hard Disk Type E IDE PATA SATA SCSI SAS 7200 RPM or faster Hard Disk Space Minimum 80 Gbyte free depends on number of cameras and recording settings Software DirectX 9 0 or newer required to run Playb...

Page 15: ...on a computer click Start select Run and type dxdiag When you click OK the DirectX Diagnostic Tool window will open version information is displayed near the bottom of its System tab Should the serve...

Page 16: ...ice application Tip To check which DirectX version is installed on a computer click Start select Run and type dxdiag When you click OK the DirectX Diagnostic Tool window will open version information...

Page 17: ...click the Default Web Site item Example only content on your server may be different 5 In the resulting menu select Properties This will open the Default Web Site Properties dialog 6 Select the dialo...

Page 18: ...Windows Vista Business 32 bit or 64 bit Windows Vista Enterprise 32 bit or 64 bit and Windows Vista Ultimate 32 bit or 64 bit CPU Intel Pentium 4 2 4 GHz or higher RAM Minimum 512 Mbyte 1 GB recommend...

Page 19: ...vers This port should be open since depending on configuration some cameras may send images to the surveillance system server via e mail Port 80 inbound and outbound Used for HTTP traffic between the...

Page 20: ...ing If upgrading it is highly recommended that you remove any previous versions before upgrading 1 Insert the NetDVMS software CD wait for a short while select required language then click the Install...

Page 21: ...elves When ready click Next 8 Follow the next few simple steps in the installation wizard until you are asked to select the setup type that best suits your needs If you want shortcuts to NetDVMS s var...

Page 22: ...features in the Administrator application including those described in the following may require administrator rights The Administrator window the main window in the Administrator application is used...

Page 23: ...n will be empty Adding Devices You add devices through an intuitive Device Setup Wizard available by clicking the Administrator window s Add Device button see also How to Add a Device When devices hav...

Page 24: ...camera name in question then select Edit from the menu that appears This will open the Camera Name and Number window in which you are able to specify a shortcut number to be used with the camera Note...

Page 25: ...lication you should thus verify whether the problem may be due to audio being disabled on the device itself If required you can disable individual cameras and audio sources listed in the Device Manage...

Page 26: ...e used if motion is detected during specific periods of time e g during working hours If using PTZ cameras with patrolling you are furthermore able to specify if certain patrol schemes should be used...

Page 27: ...Administrator desktop shortcut to access the trname Administrator Use with trname versions earlier than 2 1 is not supported Add Device Starts the Device Setup Wizard which guides you through the pro...

Page 28: ...ing that an e mail or SMS message is sent to a particular user notifying the user of the recorded event See also the description of the I O Control button Event Buttons Opens the Event Buttons window...

Page 29: ...a single device therefore a fully used four port video encoder will use four licenses System administrators obtain DLKs as part of the software registration process You are able to specify each DLK m...

Page 30: ...se each camera individually even when several cameras are attached to a single device In addition to IP video camera devices IP video encoder devices and DVR devices it is possible to add a number of...

Page 31: ...click the Port Setup button and specify required port numbers The need for specifying different ports may often apply if the device is located behind a NAT enabled router or a firewall When this is t...

Page 32: ...e latter requires that the camera is a PTZ Pan tilt Zoom camera 7 Click Finish 8 The device will be listed in the Administrator window s Device Manager section To view a list of cameras attached to th...

Page 33: ...ck the Edit Device button The Edit device settings window is divided into two sections Identify Video Device Section The Identify Video Device section contains the following fields buttons etc Field B...

Page 34: ...umber Serial number of device usually identical to the 12 character MAC address of the device example 0123456789AF Tip NetDVMS is able to automatically detect serial number as well as device type prov...

Page 35: ...ying the device instead of using the device s IP address When check box is selected the IP address field changes its name to DNS Host Name ready to accommodate a DNS host name rather than an IP addres...

Page 36: ...encoder device The Camera Settings for Device Name window Access You access the Camera Settings for Device Name window by clicking the Camera Settings button in the Edit device settings window The Cam...

Page 37: ...ds and click the Apply button Field Description Camera Name Name used to identify the selected camera Existing names such as the default camera names Camera 1 Camera 2 etc can be changed by overwritin...

Page 38: ...d in the Camera Type field Lets you specify port address of the camera The port address would normally be 0 or 1 If using daisy chained PTZ cameras the port address will identify each of them and you...

Page 39: ...ices are connected to the system as well Configuring Cameras You are able to specify a wide variety of settings for each camera connected to the NetDVMS system Your entry point for such camera configu...

Page 40: ...Name window from the Administrator window by selecting a camera in the Device Manager section then clicking the Settings button The Camera Settings for Device Name Camera Name window contains the foll...

Page 41: ...to the right of the frame rate fields Enable speedup NetDVMS is able to increase the frame rate of a camera if motion is detected or if an event occurs Select the check box to enable increased frame...

Page 42: ...box to store all images regardless of motion when an external event occurs and until another external event occurs then select required start and stop events in the Start and Stop lists Note Use of s...

Page 43: ...That means that when you view live video in one of your access clients e g the NetGuard EVS you will always view it either at the frame rate defined for speedup or recording Audio In the Audio section...

Page 44: ...uring the camera s motion detection Motion Detection Opens the Adjust Motion Detection window in which you are able to specify motion detection sensitivity levels Exclude Regions Opens the Define Excl...

Page 45: ...be affected Note If the Recording Server service is running the button will not be available To make the button available pause the Recording Server service by clicking the Administrator window s Ser...

Page 46: ...ng is enabled for the camera o Delete no repair If the database becomes corrupted the contents of the database will be deleted o Archive no repair Available only if archiving is enabled for the camera...

Page 47: ...Read more about events in About Input Events Output Outputs The Outputs button opens the Output Settings for Device Name Camera Name window in which you are able to specify which outputs e g the sound...

Page 48: ...n The Camera Settings section will typically contain controls for compression bandwidth resolution color contrast brightness image rotation and similar Include Date and Time in Image The Camera Settin...

Page 49: ...ed to the surveillance system when alerts are generated when external outputs such as lights or sirens are triggered etc Motion detection sensitivity is therefore a key element in your NetDVMS surveil...

Page 50: ...ch only detections you consider motion are highlighted As an alternative to using the slider you may specify a value between 0 and 256 in the field next to the slider to control the noise sensitivity...

Page 51: ...cars regularly pass by in the background The Define Exclusion Regions window with an exclusion area highlighted in blue Access You access the Define Exclusion Regions window by clicking the Exclude R...

Page 52: ...y mark such areas as areas in which motion detection should be disabled As the automatic detection is based on an analysis of a number of images it may take a few seconds from you click the Auto butto...

Page 53: ...tput buttons available in the NetGuard and NetGuard EVS The Output Settings for Device Name Camera Name window Access You access the Output Settings for Device Name Camera Name window from the Camera...

Page 54: ...ist The selected output is moved up one step each time you click the up button Likewise each time you click the down button the selected output is moved down one step To remove an output from the On M...

Page 55: ...lets you select events for triggering event indications for the camera when displayed in NetGuard and NetGuard EVS The Setup Notifications on Events window Access You access the Setup Notifications on...

Page 56: ...should trigger an event indication for the camera do the following for each required event 1 In the Available Events list select the required event Tip You are not limited to events associated with a...

Page 57: ...camera supports PTZ preset positions Note that if the Recording Server service is running the button will not be available see the description of the Camera Settings for Device Name Camera Name window...

Page 58: ...eo encoder itself 1 First use the controls in the PTZ Preset Positions for Device Name Camera Name window s PTZ View section to move the PTZ camera to the required position 2 Having moved the PTZ came...

Page 59: ...will zoom in when you move the slider towards Tele and zoom out when you move the slider towards Wide As an alternative to clicking the required position in the preview or using the sliders you can u...

Page 60: ...etDVMS the names of the preset positions must contain only the characters A Z a z and 0 9 and must not contain spaces If preset position names on the camera or video encoder device contain other chara...

Page 61: ...or NetGuard EVS s list Display of preset positions in Administrators are able to specify the sequence in which available preset positions are displayed Preset Position on Events Section If you have s...

Page 62: ...on can be defined per event per camera Associating Preset Positions with Particular Events When associating a preset position from a particular PTZ camera with one or more events you are able to selec...

Page 63: ...nically not patrolling specifying a patrol scheme with only one preset position is possible A patrol scheme with only one preset position can when combined with scheduling be useful in two cases For m...

Page 64: ...me list and click the Remove button Note The selected patrol scheme will be removed from the list without further warning Selecting Preset Positions to Be Used for a PTZ Patrol Scheme Having selected...

Page 65: ...to move between positions that are located physically far apart e g from an extreme left position to an extreme right position than between positions that are located physically close together 3 The...

Page 66: ...ogy requires a dedicated IPIX camera or a special IPIX camera lens with a special IPIX license key specified in the Edit Device Settings window IPIX is a technology that allows viewing of 360 degree p...

Page 67: ...ius X center and Y center either by specifying the required values directly in the four fields or by using the following buttons to adjust the ellipse Button Description R Decreases the radius of the...

Page 68: ...X rendered view to the left Moves the IPIX rendered view to its home position Moves the IPIX rendered view to the right Moves the IPIX rendered view down and to the left Moves the IPIX rendered view d...

Page 69: ...e existing camera name with a new one Camera Number Users of the scname can take advantage of a range of keyboard shortcuts some of which let the users toggle between viewing different cameras Such sh...

Page 70: ...e can contain a maximum of 40 GB or 600 000 records It is thus important to bear in mind that the maximum limit of the database is likely to be reached earlier if recording audio and video than if onl...

Page 71: ...b page If a microphone on a device does not work after enabling it in the Administrator application you should thus verify whether the problem may be due to the microphone being disabled on the device...

Page 72: ...DVMS while the Recording Server service is running The Recording Server Manager informs you about the state of the Recording Server service and lets you easily manage the service In the notification a...

Page 73: ...Server To start the Recording Server service do the following 1 Right click the notification area s Recording Server icon 2 In the menu that appears select Start Recording Server Service 3 The icon in...

Page 74: ...et offline in the Camera Alert Schedular window o the Recording Server service has been paused from the Service Manager window o the Recording Server service has been stopped See Stop the Recording Se...

Page 75: ...ee About Logging Open the Build in Help System If you right click the notification area s Recording Server icon and select Administrator Help you open the built in help system See Using the Built in H...

Page 76: ...rver Service To pause theRecording Server service click the Pause button IMPORTANT While the Recording Server service is paused no video or audio will be available neither for live viewing nor for rec...

Page 77: ...time or whether they should start and stop transferring images when specific events occur within specific periods of time You are also able to specify when the camera should speedup recording and if e...

Page 78: ...eriods Clear Delete existing periods Online Check the Online box when you want to set or clear online periods for the selected camera Speedup Check the Speedup box when you want to set or clear when t...

Page 79: ...he specified period On Event If using On Event the Start event list lets you select the required start event Note The use of event based online periods requires that events have been defined Read more...

Page 80: ...u get access to the calendar s zoom feature With the zoom feature you are able to toggle between the calendar s default seven day view and a single day view The single day view provides you with five...

Page 81: ...scheme has been set up Colored Bars The calendar uses colored bars to indicate active periods for each option Online E mail SMS etc In the Online bar active periods are indicated in either pink or yel...

Page 82: ...ton you are able to quickly re use schedules from one camera to another Paste Schedule Lets you paste a copied schedule for use with the selected camera The same copied schedule can be pasted to sever...

Page 83: ...supply the administrator password in order to be able to access the Administrator application and in order to be able to use any of the features to which access has been restricted Changing the Admini...

Page 84: ...stop a PTZ camera s patrolling entirely the camera s patrolling will resume only when the NetGuard EVS user selects to resume it Tip PTZ patrolling for individual PTZ cameras is configured in the Set...

Page 85: ...e when the event in question was detected Viewer Select the Viewer s Alarm Overview control panel then click the Events button to view the events log Path By default event log files are stored in the...

Page 86: ...they have reached the end of an online schedule in which case NetGuard and NetGuard EVS users will not be able to view live images from the cameras However if Start cameras on remote live requests is...

Page 87: ...ministrator password in the New password field 3 Repeat the new administrator password in the New password confirm field 4 Click OK E Mail Setup Window Note Access to features in the Administrator app...

Page 88: ...e of e mail alerts when the Recording Server is running E mail alerts will then be sent when the following conditions apply o the Recording Server is running o motion is detected or an event for which...

Page 89: ...l SMTP server name Type the name of the SMTP server which will be used for sending the e mail alerts Server requires login Select check box if a user name and password is required to use the SMTP serv...

Page 90: ...nts occur potentially resulting in a very large number of e mail alerts being sent If using the value 0 you should therefore consider the motion detection sensitivity configured for each camera in the...

Page 91: ...ts Message text must be no longer that 100 characters and must only contain the following characters a z A Z 0 9 as well as commas and full stops Note that camera information as well as date and time...

Page 92: ...which types of input should generate which types of events Basically four types of events exist On many devices you are able to attach external input units to input ports on the device Events based on...

Page 93: ...ontrol window in which you are able to associate specific events with specific output This way you can for example specify that when motion is detected on a camera typically specified as a VMD event a...

Page 94: ...those described in the following may require administrator rights The I O Setup window lets you define input events VMD Video Motion Detection events and output for devices on your surveillance system...

Page 95: ...firmware used I O Setup Window s Defined Events List and Buttons The I O Setup window features a Defined events list in which input output and VMD Video Motion Detection events defined for each devic...

Page 96: ...cur a specified number of seconds or minutes after the input event under which they are defined Timer events may be used for a wide variety of purposes the following are examples only A camera starts...

Page 97: ...been defined for the device Multi camera devices Clicking the Add VMD Event Motion Detection button will open a simple dialog in which you select the required camera This way you are able to define a...

Page 98: ...t only Access You access the Add New Event window for devices capable of handling one input event only by selecting the required device and clicking the Add new event button in the I O Setup window No...

Page 99: ...titutes a falling and a rising signal respectively refer to documentation for the sensor and device in question External event name Lets you specify a name for the input event Note Event names must no...

Page 100: ...ss the Multiple Input Events window by clicking the Add new event button in the I O Setup window Note that this only applies when the device selected in the I O Setup window is capable of handling sev...

Page 101: ...the input event and any e mail or SMS alerts to be associated with it When you click OK in the Add New Event window for devices capable of handling several input events the selected input event is aut...

Page 102: ...he particular input event Note Event names must not contain the following characters Note Some camera devices only support event names of a certain length and or with a certain structure Refer to the...

Page 103: ...selected device is capable of handling a single input event only Some devices are capable of handling several input events in which case a different window the Multiple Input Events window will open...

Page 104: ...for exact details Send e mail if this event occurs Select check box to send an e mail alert when the input occurs Note In order to be able to use e mail alerts the e mail alert feature must have been...

Page 105: ...when a door is opened a timer event stops the recording after 15 seconds Lights are switched on and a camera starts recording based on a VMD event i e when motion is detected a timer event stops the r...

Page 106: ...event Note Event names must not contain the following characters Note Some camera devices only support event names of a certain length and or with a certain structure Refer to the camera s documentat...

Page 107: ...u access the Add New Output window by selecting the required device and clicking the Add new output event button in the I O Setup window If the device does not support output the button will not be av...

Page 108: ...ices only support output names of a certain length and or with a certain structure Refer to the camera s documentation for exact details Testing the Defined Output When you have defined settings for t...

Page 109: ...d to Keep output for Lets you edit the amount of time for which the output should be applied Specify the required amount of time in either 1 10 seconds or seconds Example The output should be kept for...

Page 110: ...put in question you are able to test the output by clicking the Test Output button Advanced Window Note Access to features in the Administrator application including those described in the following m...

Page 111: ...g event information from the device to the surveillance system via SMTP Default port is port 25 Polling Frequency 1 10 sec For a small number of devices primarily I O devices see Using Dedicated I O D...

Page 112: ...ton Event buttons can be used for a wide variety of purposes for example As start and stop events for use in the Camera Alert Scheduler window For example you can make a camera start or stop transferr...

Page 113: ...er events by selecting them from a list Event buttons can be global available for all cameras or tied to a particular camera only available when the camera is selected The Event Buttons window Access...

Page 114: ...her the event button should trigger any e mail or SMS alerts when clicked When you click OK in the Add New Event window for adding event buttons you are returned to the Events window for specifying ev...

Page 115: ...events see External Input Output you are able to associate an event button with specific external outputs This way external output for example the sounding of a siren can be triggered automatically w...

Page 116: ...te Event button names must not contain the following characters Send e mail if this event occurs Select check box to send an e mail alert when the event button is clicked Note In order to be able to u...

Page 117: ...lated to Read only field displaying the name of the camera for which the event button has been specified If the field displays Global the event button is a global event button available for all camera...

Page 118: ...tically trigger an event when specified criteria are met This way you are able to easily integrate your NetDVMS surveillance system with a very wide range of external sources for example access contro...

Page 119: ...button will open the Add New Event window for specifying generic events in which you are able to specify the rules and notification settings for individual TCP and or UDP based events When an existing...

Page 120: ...on input from external sources using the TCP and UDP protocols You are able to specify the criteria according to which NetDVMS should analyze received TCP and or UDP data packages and whether any not...

Page 121: ...e specified in the Event rule string section s Event message include field and nothing else Search In order for the event to occur the received package must contain the message specified in the Event...

Page 122: ...r053 Sunday in the Event message include field everything between the quotation marks must appear together in the package in the specified sequence in order to match your criterion If the terms must a...

Page 123: ...or053 then it will take the results and run through them in order to see which packages also contain the term Sunday Lets you add an end parenthesis character to the Event message include field AND Le...

Page 124: ...present in order for the criterion to be met The criterion is satisfied even if only one of the terms is present As a rule of thumb the more terms you combine with OR the more results you will retrie...

Page 125: ...te In order to be able to use e mail alerts the e mail alert feature must have been set up in the E Mail setup window Include image from camera Available only if the Send e mail if this event occurs c...

Page 126: ...ernal sources using the TCP and UDP protocols You are able to edit the criteria according to which NetDVMS should analyze received TCP and or UDP data packages and whether any notifications should be...

Page 127: ...tly the message specified in the Event rule string section s Event message include field and nothing else Search In order for the event to occur the received package must contain the message specified...

Page 128: ...r001 Door053 Sunday in the Event message include field everything between the quotation marks must appear together in the package in the specified sequence If the terms must appear in the package but...

Page 129: ...in order to see which packages also contain the term Sunday Lets you add an end parenthesis to the Event message include field AND Lets you add an AND operator to the Event message include field With...

Page 130: ...or the criterion to be met The criterion is satisfied even if only one of the terms is present As a rule of thumb the more terms you combine with OR the more results you will retrieve Example Many res...

Page 131: ...te In order to be able to use e mail alerts the e mail alert feature must have been set up in the E Mail setup window Include image from camera Available only if the Send e mail if this event occurs c...

Page 132: ...About Input Events Output The I O Control window Access You access the I O Control window from the Administrator window by clicking the I O Control button Associating Events with Particular Outputs W...

Page 133: ...he button located below the Selected Outputs list Output Settings for Device Name Camera Name Window Note Access to features in the Administrator application including those described in the following...

Page 134: ...put for manual triggering in the NetGuard NetGuard EVS do the following 1 Select the required output in the All Outputs list in the left side of the Output Settings for Device Name Camera Name window...

Page 135: ...r use when motion is detected in images from the camera 3 Select the required output in the All Outputs list in the left side of the Output Settings for Device Name Camera Name window Tip When you sel...

Page 136: ...to be able to manually force an event to occur For this purpose NetDVMS lets you define event buttons Event buttons let users manually trigger events from the NetGuard EVS In the NetGuard EVS event b...

Page 137: ...an SMS mobile phone text message alert to be sent automatically when the event occurs select the Send SMS if this event occurs check box Note that in order to be able to use SMS alerts the SMS alert f...

Page 138: ...units such as sensors attached to doors windows etc connected to cameras or other devices on a NetDVMS system To add an input based event do the following 1 In the Administrator window click the I O S...

Page 139: ...e mail alerts the e mail alert feature must have been set up in the E Mail setup window If requiring an image recorded at the time of the event to be included in the e mail alert also check the Inclu...

Page 140: ...ou will be able to select it when further configuring NetDVMS Note In addition to NetDVMS s motion detection some devices also have their own capabilities for detecting motion configured in the device...

Page 141: ...When ready click OK 3 In the I O Setup window your newly defined VMD event will now be listed you may have to click the expand icon in front of the name of the device to see the listing Click OK to c...

Page 142: ...rate your NetDVMS surveillance system with a very wide range of external sources for example access control systems alarm systems etc Events based on the analysis of received TCP and or UDP packets ar...

Page 143: ...ton to add the specified term s to the Event message include field the content of which is used when analyzing received data packages You are furthermore able to use processing order parentheses and t...

Page 144: ...turn the event notification What is Telnet Telnet is a terminal emulation program used on TCP IP networks With Telnet you can connect to a server from a computer on the network and execute commands th...

Page 145: ...ure NetDVMS s recording server service Also make sure that the camera for which you configured the event notification is displayed in your NetGuard or NetGuard EVS 6 In Windows Start menu select Run a...

Page 146: ...they have been defined has been clicked Timer events may be used for a wide variety of purposes the following are examples only A camera starts recording based on an input event e g when a door is ope...

Page 147: ...n the following fields Timer event name Specify a name for the timer event Note that event names must not contain the following characters Timer event occurs after Specify the amount of time that shou...

Page 148: ...ther devices can be triggered manually when viewing live video in the NetGuard and NetGuard EVS In the NetGuard and NetGuard EVS the output is triggered by selecting the required output from a list on...

Page 149: ...ither 1 10 seconds or seconds Note Some devices are only able to apply outputs for a relatively short time for example max five seconds Refer to the documentation for the device in question for exact...

Page 150: ...n This will open the Camera Settings for Device Name Camera Name window 6 In the Camera Settings for Device Name Camera Name window click the Outputs button This will open the Output Settings for Devi...

Page 151: ...in the NetGuard NetGuard EVS as described in the beginning of this text Note that individual users rights may prevent them from accessing specific cameras and or output in the NetGuard and NetGuard E...

Page 152: ...ve a single output port in that case simply select Output 1 Keep output for Specify the amount of time for which the output should be active when triggered in either 1 10 seconds or seconds Note Some...

Page 153: ...O setup window and return to the Administrator window 5 In the Administrator window first select the camera for which the output should be available then click the Settings button This will open the C...

Page 154: ...The Output Settings for Device Name Camera Name window also lets you select output for manual triggering in the NetGuard and NetGuard EVS This is further described in How to Add a Manually Controlled...

Page 155: ...t of records you are able to store is limited only by the available hardware storage capacity By using archiving you will also be able to back up archived records on backup media of your choice using...

Page 156: ...that archiving time would vary depending on the available bandwidth on the network First storing the archive locally then moving it ensures that the archiving is always performed as fast as possible...

Page 157: ...GB of free disk space is available at the external location If not the external archive location s oldest data from the camera in question will be deleted until there is sufficient free space for the...

Page 158: ...nce you have specified the required archive this way you can use all of the Viewer s browsing features for navigating the recordings in the archive Archive Setup Window Note Access to features in the...

Page 159: ...you select this check box the oldest archives will automatically be deleted until there is enough space when new recordings are moved to the archives If you do not select this check box and the archi...

Page 160: ...ou expect to record important images Time to add Lets you add an archiving time to the Daily archiving times list You specify the required time by selecting the hour minute and second values respectiv...

Page 161: ...ng will take place dynamically to all selected drives This is further described under Dynamic Archiving Set all Selects the check boxes for all cameras listed in the Select cameras for which the archi...

Page 162: ...ess the Archive setup window However the Archives folder at the target destination will remain available for viewing recordings Static Archiving Note Specifying archiving locations for individual came...

Page 163: ...same archiving process but do not want to worry about how much space is used on each drive By selecting the Automatic path selection check box you can specify archiving locations for all selected came...

Page 164: ...place from cameras recording to that drive In that case you should select one or more other drives for archiving so that archiving from other databases will also take place Alternatively you should a...

Page 165: ...ed video can be displayed is known as a NetMatrix recipient Being able to view NetMatrix triggered video requires that either a NetGuard EVS or the dedicated NetMatrix Monitor software is installed on...

Page 166: ...s to the NetMatrix recipient The NetMatrix recipient will listen for commands on this port By default port 12345 is used You are of course able to specify another port number Password Used when adding...

Page 167: ...on which NetMatrix recipient when an event occurs do the following 1 Select the required NetMatrix recipient 2 Right click the NetMatrix recipient to select the required event In this example the sele...

Page 168: ...other event on the same camera would not be displayed prominently as coming from the latest event simply because the NetMatrix recipient is already showing video from the camera in a less prominent po...

Page 169: ...s access for NetPDA NetCell Client users The Image Server itself does not require separate hardware it runs as a service on the surveillance system server i e the computer running the NetDVMS software...

Page 170: ...etup tab Port Lets you specify a port number to use for the server The default port number is 80 You are able to change the default port number Enable Outside Access Select the check box if the server...

Page 171: ...number of access clients allowed to connect at the same time Depending on your NetDVMS configuration and the performance of the hardware and network used limiting the number of simultaneously connect...

Page 172: ...a master slave setup of NetDVMS servers A master slave setup will allow remote users to transparently connect to more than one server simultaneously When remote users connect to the master server the...

Page 173: ...master slave configuration is required on a slave server simply do not specify anything in the Master Slave Setup section Not Using a Master Slave Setup If you do not wish to use a master slave setup...

Page 174: ...e been upgraded to NetDVMS 6 5 or later and the master server s Pre 6 5 Version Slaves check box has been cleared Also while the Pre 6 5 Version Slaves check box is selected the Image Server Administr...

Page 175: ...ht language and character encoding is used in clients communication with the server Good to know Remote Viewing of Live Images from Stopped Cameras Access client users are able to view live images fro...

Page 176: ...the IP address range in the Define local IP ranges window s first field and the end of the IP address range in the second field 2 Click the Add button The IP address range will be added to the list i...

Page 177: ...f users from Active Directory and authenticate them based on their Windows login This method does not work for NetPDA NetCell Client users This method requires that a server with Active Directory inst...

Page 178: ...uses the concepts of users and groups Users Users are Active Directory objects representing individuals with a user account Example Groups Groups are Active Directory objects that can contain several...

Page 179: ...ic users instead You add a new Windows user or group by importing information about the user group from Active Directory 1 In the User administration window click the Add Windows User button This will...

Page 180: ...the required user in the Current users list and click the Change password button 2 Edit the user name and or password as required then click OK Remember to inform the user about the change How to Remo...

Page 181: ...asswords exactly as you have specified them on the Image Server NetGuard EVS Users When users log in with NetGuard EVSs they must select between using basic or Windows based authentication Provide the...

Page 182: ...Users with Basic authentication or Windows authentication will have the option of selecting Remember password which will help them speed up subsequent login procedures Inform users whether they are a...

Page 183: ...mageServer Administrator window s User Setup button To define access rights for a particular user do the following in the Define User Rights window 1 In the User list select the required user or if gr...

Page 184: ...oup s ability to use the NetGuard NetGuard EVS for example while the user is on vacation This would typically be a temporary alternative to deleting the user group 3 In the User Rights for Camera sect...

Page 185: ...EVS only Sequences Ability to use the Sequences feature for browsing images from a selected camera Smart Search Ability to use the NetGuard EVS s Smart Search feature with which users are able to sear...

Page 186: ...the host name of the slave server specify the required port number and click OK This will add the slave server to the Slave Administration window s list of slave servers Tip Instead of specifying a h...

Page 187: ...fferent ways With a NetGuard can be installed locally or run from server good selection of standard features Example of NetGuard user interface With a NetGuard EVS installed locally very feature rich...

Page 188: ...rator window to manage NetGuard andNetGuard EVSaccess to the surveillance system Server End Providing Access Through a NetPDA NetCell Client Use of the NetPDA NetCell Client requires that a matching N...

Page 189: ...a high degree of flexibility for integration of new features plugins etc No Use the NetGuard Do you require a very feature rich client application Yes Use the NetGuard EVS The NetGuard EVS offers mor...

Page 190: ...mote User s Installation Optional client can be installed on remote user s computer or accessed from server Client must be installed on remote user s computer Net Framework 2 0 is required on computer...

Page 191: ...sing individual NetGuard EVS and camera features can be determined on a per user or per group basis Client Flexibility re Future Features and Plugins Limited Net based thus offering a high degree of f...

Page 192: ...VS must be installed locally on the remote user s computer Installing the NetGuard EVS The NetGuard EVS can be installed in three ways o Download and Install the NetGuard EVS from the surveillance sys...

Page 193: ...ocally link Tip Depending on your security settings you may receive one or more security warnings Do you want to run or save this file Do you want to run this software or similar exact wording depends...

Page 194: ...h an extraction tool such as WinZip or similar extract the files contained in the installation file to a folder of your choice 3 Now do the following to make a response file for the silent installatio...

Page 195: ...multiple servers at a time Views can placed in private groups only accessible by the user who created them or shared groups accessible by all NetGuard users connected to the NetDVMS server Control PTZ...

Page 196: ...be necessary The NetGuard may indeed be downloaded and installed locally on the remote user s computer but it may also be run directly from the NetDVMS server If you choose to run the NetGuard directl...

Page 197: ...er and accessed by connecting to the server through an Internet Explorer browser See the following descriptions Accessing a NetGuard Run from Server If you want to run the NetGuard straight from the N...

Page 198: ...version you will be asked to log in To log in do the following 1 Specify your login information in the following fields Previous Logins Only available if you have logged in before Lets you reuse previ...

Page 199: ...nd Setup The Live tab is used for viewing live video from cameras the Browse tab is used for browsing recorded video and the Setup tab is used for configuring the NetGuard Note Depending on your user...

Page 200: ...rganization When that is the case you can start using your NetGuard straight away creating further views in your NetGuard will not be necessary unless you want to supplement the views in the shared gr...

Page 201: ...all in which case you simply rely on views created by others and placed in shared groups Typically only a few people in an organization are able to create and edit views in shared groups For example...

Page 202: ...Private Group To create a view in a private group make sure the group in which you want to create the view is selected in the Setup tab sViews section and do the following 3 In the Setup tab s View Co...

Page 203: ...iews See Further Configuration Creating Views in Shared Groups To create view in a shared group you first create a group then create the required view within the group If you have created views in sha...

Page 204: ...cess to all cameras on the surveillance system Thus even though you may be able to view images from all cameras in a shared view other users may not necessarily be able to view images from all the cam...

Page 205: ...effect in the NetGuard the first time you log in after the changes were made Such changes may occasionally require you to re create your views Ask your system administrator if in doubt Further Configu...

Page 206: ...include company web pages intranet pages navigation pages link collections etc together with the camera images in the view Tip When your imported HTML pages contain links it is recommended that links...

Page 207: ...required group in the Views section 2 In the Group Control section overwrite the existing name in the Group Name field 3 Click the Rename button Deleting Groups Note Deleting a group will delete all v...

Page 208: ...he bandwidth usage for all cameras in the view by reducing the image quality for a single camera then clicking the Apply To All button Frame Rate Lets you select a frame rate for the selected camera D...

Page 209: ...e Even though joystick control is supported for a large number of PTZ cameras not all PTZ cameras may be joystick controlled Refer to the release note for information about joystick support for camera...

Page 210: ...an action the name of the button will be listed together with the name of the action To stop using a particular joystick button for a particular action select the button action in the list then click...

Page 211: ...word Live when live images are displayed and the word Stopped if the camera is stopped and live viewing is not possible Each image bar features three colored indicators Event indicator the leftmost of...

Page 212: ...m the camera will be displayed in full quality when viewed enlarged Output Control If the selected camera has external outputs defined for example for switching on lights or sounding a siren such outp...

Page 213: ...elected PTZ or IPIX camera The round middle button lets you quickly move the camera to its home i e default position The plus and minus buttons lets you zoom in and out respectively PTZ Preset Positio...

Page 214: ...date and time formats used in these illustrations are thus for guidance only The Browse tab provides you with a number of advanced features for browsing recorded images In addition to image browsing...

Page 215: ...atabase prior to the specified point in time will be displayed in the view The Master Time area also displays the current playback speed example 1 00x indicating real time Browse Buttons The Time Navi...

Page 216: ...e tab s Sequences section provides you with an overview of recorded sequences for the camera selected in the view To use the Sequences section select the required camera in the view then click the Seq...

Page 217: ...the camera Refer to the release note for information about point and click support PTZ Navigation Buttons As an alternative to point and click IPIX control use the navigation buttons in the PTZ Contro...

Page 218: ...ion of the NetGuard a notice bar prompting you to accept the running of a script ActiveX control may appear when you attempt to print an image When this is the case simply accept the running of the sc...

Page 219: ...d s Browse tab 2 In the Browse tab s Export section specify start date and time for the export by typing the date in the first Start Time field and the time in the second field Tip Instead of manually...

Page 220: ...ood compromise between quality and file size 10 This step applies for export in the AVI format only if using the JPEG format go to step 11 By default the AVI file will get a file name based on the exp...

Page 221: ...he status of the export Tip If you are exporting very long sequences export may depending on your selected export settings take a while You can continue to use the NetGuard for other purposes while th...

Page 222: ...upper part of the window On Live Tab Only PLUS SIGN PTZ camera zoom in MINUS SIGN PTZ camera zoom out UP ARROW PTZ camera move up DOWN ARROW PTZ camera move down LEFT ARROW PTZ camera move left RIGHT...

Page 223: ...check list outlining the tasks involved is also provided Note The method described here requires a locally installed version of the NetGuard Example of an HTML Page with Button Navigation A very quic...

Page 224: ...erent views The HTML for the page looks like this html body input type button value Change to Group1 View1 onclick top changeView Shared Group 1 View 1 br input type button value Change to Group1 View...

Page 225: ...ath can be defined for example in a folder on the user s C drive example C myfolder file htm Saving the HTML page on the user s desktop or in the user s My Documents folder will not work properly due...

Page 226: ...e red zone users will go to View2 in Group2 Importing the HTML Page Importing an HTML page for navigation is no different from importing any other type of HTML page into a view in the NetGuard The imp...

Page 227: ...puter on which it will be used When saving the HTML page locally save it at a location to which an unambiguous path can be defined for example in a folder on the user s C drive example C myfolder file...

Page 228: ...k ins fires etc will be able to view live as well as recorded video of the incidents while on their way to the incidents wireless connection permitting Example Live viewing in the NetPDA NetCell Clien...

Page 229: ...etween the NetPDA NetCell Client and the Image Server The NetPDA NetCell Server also handles resizing of surveillance video to fit the screen layout of the NetPDA NetCell Client Before the NetPDA NetC...

Page 230: ...re later versions are present on the server Windows default settings may cause a later Net Framework version to be used instead of Net Framework 1 1 4322 To verify change which Net Framework version i...

Page 231: ...Services and Administrative Tools windows if still open Allowing Use of NET Framework Windows 2003 Only When Net Framework is installed you must allow use of Net Framework by doing the following 10 Cl...

Page 232: ...Framework have been installed and registered it is a good idea to use Windows Update to check for and download any new service packs or security packs Installing the NetPDA NetCell Server To Install...

Page 233: ...e item Example only details enlarged for clarity computer name is likely to be different on your server 4 Right click the Default Web Site item and select Properties This will open the Default Web Sit...

Page 234: ...This will take you to the Image server setup step 9 In the Hostname IP Address field specify the IP address or host name of the NetDVMS server to which the NetPDA NetCell Server should connect Tip If...

Page 235: ...up in the Image Server Administrator Tip You can use a NetGuard or NetGuard EVS to verify that the Image Server s user setup works Then do the following 1 Double click the PDAServer desktop shortcut...

Page 236: ...correct port default is port 8080 and that the same port number was used when the virtual directory was specified Make sure that IIS is running Test Interface Cannot Be Displayed Solutions Make sure t...

Page 237: ...the location you have saved it to Tip Depending on your security settings you may receive one or more security warnings Do you want to run or save this file Do you want to run this software When this...

Page 238: ...a Request timed out message see example illustration 2 Example 1 Successful pinging pinged IP address replies Example 2 Unsuccessful pinging ping request times out Starting and Configuring the NetPDA...

Page 239: ...cify the IP address of the server running the NetPDA NetCell Server In the example in step 3 the IP address of the server is 192 168 128 10 5 In the Port field specify the port on which the NetPDA Net...

Page 240: ...NetCell Client You start the NetPDA NetCell Client by tapping your PDA s Start button selecting Programs then tapping the NetPDA NetCell Client icon Logging In to the NetPDA NetCell Client To log in...

Page 241: ...onssi com info onssi com page 230 From this page you have access to viewing live and recorded playback images Viewing Live Video From the NetPDA NetCell Client s camera list page you have access to v...

Page 242: ...available for viewing the images If you require a better view of the images you can easily switch to full screen view this is described in the following Full Screen View When viewing live images in t...

Page 243: ...e live images in the rotated full screen view PTZ control with the PDA s navigation buttons is automatically rotated to match the view PTZ Preset Positions If PTZ preset positions have been set up for...

Page 244: ...com info onssi com page 233 Viewing Recorded Video From the NetPDA NetCell Client s camera list page you have access to viewing recorded images Camera list page Selecting a Camera for Viewing of Reco...

Page 245: ...gs from use the Playback buttons From left to right the Playback buttons are Play backward in time Stop Play forward in time To control the playback speed use the Playback Speed slider Tip You are als...

Page 246: ...ew recordings of an event select the required event in the list then tap the SELECT button The list is able to display up to 16 recorded events at a time If the list contains more than 16 recorded eve...

Page 247: ...nside the regular view s live image area When in full screen view tap anywhere inside the live image area to return to regular view Returning to the Camera List Page To return to the camera list page...

Page 248: ...cally installed as part of the NetDVMS installation You access the Viewer from Windows Start menu Select Start All Programs NetDVMS Viewer By people who have received video evidence material from your...

Page 249: ...6 5 When you want to view live video use a NetGuard EVS The NetGuard EVS has features for viewing live video which are far superior to those previously available in the Monitor application Tip A NetG...

Page 250: ...pient Another user wants to share important images and sends them from the surveillance system s Monitor application from a NetGuard EVS or from a custom made web page to the required NetMatrix recipi...

Page 251: ...n downloaded from the internet run the file NetMatrixMonitor exe from the location you have saved it to Tip Depending on your security settings you may receive one or more security warnings Do you wan...

Page 252: ...ion of a running NetMatrix Monitor application First Time Configuration To configure the NetMatrix Monitor application for the first time do the following 1 Double click the NetMatrix Monitor shortcut...

Page 253: ...o this by adjusting settings in the window s Run Mode section Tip The NetMatrix Monitor application is pre configured with typically required behavior settings marked by default in the following list...

Page 254: ...ginal aspect ratio Note how keeping the original aspect ratio often leads to black bars around the images whereas stretching may distort the images slightly Reconnect On Startup If selected default th...

Page 255: ...n in full screen mode i e completely maximized without any title bar etc o With Window the NetMatrix Monitor window will open in regular mode i e as a scalable window with a title bar etc o With Hidde...

Page 256: ...ter 10 seconds o Hide Window If selected this setting will automatically send the NetMatrix Monitor window to hidden mode when a disconnect command is received When the window is in hidden mode you st...

Page 257: ...NetMatrix Monitor application is running but in hidden mode When the NetMatrix Monitor application runs in hidden mode you will not see the NetMatrixMonitor window until there are images to display Y...

Page 258: ...eds will always be displayed in the top left position while any previously received image feeds will be shifted one position forward and eventually be pushed out Camera Information Depending on config...

Page 259: ...Time Configuration 4 Make the required changes and click OK when ready Accepting Received Commands As part of the image exchange between computers on the NetMatrix system other computers exactly which...

Page 260: ...time Shortcut Menus Two shortcut menus are available when working with the NetMatrix Monitor application NetMatrix Monitor Window Shortcut Menu By right clicking anywhere inside the NetMatrix Monitor...

Page 261: ...you access the NetMatrix Monitor Configuration window Note that before the NetMatrix Monitor Configuration window opens you will be prompted to specify the password required for communicating with you...

Page 262: ...clicking the notification area s NetMatrixMonitor icon lets you access a shortcut menu 2 From the menu select Exit Note that before the application closes you will be prompted to specify the password...

Page 263: ...he structure AdminYYYYMMDD log e g Admin20070615 log Recording Server Service Log Files Event Log Files These files log information about registered events read more about events in About Input Events...

Page 264: ...are named according to the structure www_YYYYMMDD log e g www_20070615 log Image Import Service Log Files These files log activity regarding the Image Import service which is used for fetching pre al...

Page 265: ...t of the integrity check is automatically written to a file named according to the structure LogCheck_YYYYMMDD log e g LogCheck_20070615 log The log check file is by default placed in the folder conta...

Page 266: ...www onssi com info onssi com page 255 Inconsistency found in log file name near line The log line does not match the encrypted part Inconsistency found in log file name at beginning of log file The l...

Page 267: ...rtant incidents to take place Removing Old Version of Video Device Drivers To remove Video Device Drivers prior to installing a later version of the drivers use the following procedure on the NetDVMS...

Page 268: ...ough the installation 4 On the wizard s first step click the Next button 5 On the wizard s second step an installation path is automatically suggested Simply click Next to continue 6 On the wizard s t...

Page 269: ...llow steps 1 and 2 in the removal procedure if the NetGuard is not listed in the Add or Remove Programs window s list of currently installed programs the NetGuard is not installed on your computer To...

Page 270: ...low the removal instructions Removing the NetPDA NetCell Software To remove the NetPDA NetCell Server and NetPDA NetCell Client software use the following procedures Note If you are not a NetDVMS syst...

Page 271: ...he NetPDA NetCell Client was installed on the PC and transferred to the PDA through ActiveSync 7 Connect the PDA to the PD on which ActiveSync and the NetPDA NetCell Client software is installed 8 Use...

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