Troubleshooting table
9
9-10
d-Color MF651/551/451
9.2
Incorrect Imaging Unit is in-
stalled. Install the correct Imag-
ing Unit and close all doors.
The correct Imaging Unit is not
set.
Reinstall each consumable and
replaceable part. Or contact your
service representative.
Set Imaging Unit and shut all
doors
The developing unit is not set
correctly.
Reinstall each consumable and
replaceable part. Or contact your
service representative.
Replenish paper.
The indicated tray has run out of
paper.
Add paper. (p. 8-4)
Toner (X) is low. Please when in-
dicate.
The toner for the indicated color
is about to run out.
Prepare to replace the toner car-
tridge following the guidance
contained in your maintenance
agreement.
Install toner cartridge (X)
The toner is about to run out.
Replace the toner cartridge fol-
lowing the guidance contained in
your maintenance agreement.
Toner is depleted
Replace the toner cartridge fol-
lowing the guidance (explana-
tion).
Press the [Continue] button to
continue the operations.
Toner is depleted
Replace the toner cartridge fol-
lowing the guidance contained in
your maintenance agreement.
No more staples.
Replace the staple cartridge, or
cancel stapling
The staples have run out.
Replace the staple cartridge.
Misfeed detected.
Remove misfeed at circle.
Since a paper jam occurred, the
machine is unable to make cop-
ies.
Clear the jammed paper.
Empty hole-punch scrap box
To continue the job, disable
punching.
(1) The punch scrap box is full.
(2) The punch scrap box is not in-
stalled.
(1) Throw punch scraps away
from the punch scrap box.
(2) Install the punch scrap box.
Reset the following number of
originals.
XX
After clearing a paper jam, it is
necessary to reload certain pag-
es of the original that have al-
ready been fed through the ADF.
Load the indicated original pages
into the ADF.
An internal error occurred. Open
and then close the lower front
door. If the trouble code ap-
pears again, contact your Serv-
ice Rep.
The machine malfunctioned and
is unable to make copies.
Take a remedy according to the
message displayed in the
screen. If the problem is not re-
solved or released, inform your
service representative of the
malfunction code displayed in
the screen.
An internal error occurred. Turn
the main switch OFF and ON. If
the trouble code appears again,
contact your Service Rep.
Malfunction detected.
Inform the service representa-
tive of the error code.
The machine malfunctioned and
is unable to make copies.
Inform your service representa-
tive of the code displayed in the
screen.
Clean the slit scan glass on the
far left with a glass cleaner.
Continuing using the machine in
this condition may cause lines to
appear in the output.
The slit glass is dirty.
User the slit glass cleaner to
clean it.
Now Downloading Program
Data from the Firmware server.
(1) CS Remote Care was activat-
ed by your service representa-
tive.
(2) Internet ISW is being down-
loaded.
Do not turn off the sub power
switch while this message is dis-
played.
After turning off the sub power
switch, turn off the main power
switch, and then contact your
service representative.
Message
Cause
Remedy
Summary of Contents for d-color MF451
Page 1: ...COPY OPERATION d Color MF651 553603en GB d Color MF451 d Color MF551...
Page 9: ...1 Introduction...
Page 10: ......
Page 15: ...2 Part names and their functions...
Page 16: ......
Page 35: ...d Color MF651 551 451 2 21 2 3 Option 2 2 3 3 Z Folding Unit ZU 606...
Page 42: ...Option 2 2 28 d Color MF651 551 451 2 3...
Page 43: ...3 Using this machine...
Page 44: ......
Page 53: ...4 Control Panel Keys...
Page 54: ......
Page 74: ...The Proof Copy key 4 4 22 d Color MF651 551 451 4 11...
Page 75: ...5 Copy Function...
Page 76: ......
Page 139: ...6 User Settings...
Page 140: ......
Page 153: ...7 Administrator Settings...
Page 154: ......
Page 211: ...8 Maintenance...
Page 212: ......
Page 224: ...Cleaning procedure 8 8 14 d Color MF651 551 451 8 3...
Page 225: ...9 Troubleshooting...
Page 226: ......
Page 240: ...If print quality is deteriorated 9 9 16 d Color MF651 551 451 9 3...
Page 241: ...10 Authentication unit biometric type...
Page 242: ......
Page 261: ...11 Authentication unit IC card type...
Page 262: ......
Page 279: ...12 Specifications...
Page 280: ......
Page 299: ...13 Appendix...
Page 300: ......
Page 309: ...14 Index...
Page 310: ......
Page 320: ...Index by button 14 14 12 d Color MF651 551 451 14 2...