Troubleshooting table
9
9-6
d-Color MF651/551/451
9.2
The image is printed at an angle
Is the original positioned correct-
ly?
Correctly position the original
against the document scales.
(p. 3-6)
Load the original into the ADF,
and slide the adjustable lateral
guides to fit the size of the origi-
nal. (p. 3-5)
Is the original incorrectly posi-
tioned in the ADF?
If the original cannot be fed cor-
rectly through the ADF, make
copies by positioning the original
on the original glass. (p. 3-6)
Is the original glass dirty (while
using the ADF)?
Clean the original glass with the
original glass cleaner. (p. 8-12)
Are the adjustable lateral guides
incorrectly positioned against
the edges of the paper?
Slide the adjustable lateral
guides against the edges of the
paper.
Was curled paper loaded into the
paper tray?
Flatten the paper before loading
it.
The printed page is curled
Was paper that curls easily (as
with recycled paper) used?
Remove the paper from the pa-
per tray, turn it over, and then
load it again.
Replace with new dry paper.
(p. 8-4)
The edge of the printed image is
dirty
Is the document pad dirty?
Clean the document pad with a
soft cloth dampened with a mild
detergent. (p. 8-13)
Was the selected paper size larg-
er than the original?
(With a Zoom setting of "Full
Size" (100.0%))
Select a paper size that is the
same size as the original.
Otherwise, select Auto to enlarge
the copy to the selected paper
size. (p. 5-8)
Is the size or orientation of the
original different from that of the
paper?
(With a Zoom setting of "Full
Size" (100.0%))
Select a paper size that is the
same size as the original. Other-
wise, select a paper orientation
that is the same as that of the
original.
Was the copy reduced to a size
smaller than the paper (with a re-
duced zoom ratio specified)?
Select a zoom ratio that adjusts
the original size to the selected
paper size.
Otherwise, select Auto to enlarge
the copy to the selected paper
size. (p. 5-8)
Even though a paper jam was
cleared, copies cannot be pro-
duced
Is paper jammed at other loca-
tions?
Remove any jammed paper from
other locations.
Printing with the "2-Sided >
1-Sided" or "2-Sided > 2-Sided"
settings are not available
Have settings been selected that
cannot be combined?
Check the combinations of the
selected settings.
Copying is not possible even
though the password is entered
on a machine with account track
settings configured
Did the message "Your account
has reached its maximum allow-
ance." appear?
Contact your administrator.
The original is not fed
Is the ADF slightly open?
Securely close the ADF.
Is the original one that does not
meet the specifications?
Check that the original is one
that can be loaded into the ADF.
(p. 12-3)
Is the original correctly loaded?
Position the original correctly.
(p. 3-5)
Description of problem
Check points
Remedy
Summary of Contents for d-color MF451
Page 1: ...COPY OPERATION d Color MF651 553603en GB d Color MF451 d Color MF551...
Page 9: ...1 Introduction...
Page 10: ......
Page 15: ...2 Part names and their functions...
Page 16: ......
Page 35: ...d Color MF651 551 451 2 21 2 3 Option 2 2 3 3 Z Folding Unit ZU 606...
Page 42: ...Option 2 2 28 d Color MF651 551 451 2 3...
Page 43: ...3 Using this machine...
Page 44: ......
Page 53: ...4 Control Panel Keys...
Page 54: ......
Page 74: ...The Proof Copy key 4 4 22 d Color MF651 551 451 4 11...
Page 75: ...5 Copy Function...
Page 76: ......
Page 139: ...6 User Settings...
Page 140: ......
Page 153: ...7 Administrator Settings...
Page 154: ......
Page 211: ...8 Maintenance...
Page 212: ......
Page 224: ...Cleaning procedure 8 8 14 d Color MF651 551 451 8 3...
Page 225: ...9 Troubleshooting...
Page 226: ......
Page 240: ...If print quality is deteriorated 9 9 16 d Color MF651 551 451 9 3...
Page 241: ...10 Authentication unit biometric type...
Page 242: ......
Page 261: ...11 Authentication unit IC card type...
Page 262: ......
Page 279: ...12 Specifications...
Page 280: ......
Page 299: ...13 Appendix...
Page 300: ......
Page 309: ...14 Index...
Page 310: ......
Page 320: ...Index by button 14 14 12 d Color MF651 551 451 14 2...