Troubleshooting
- 423 -
Printing is light
Cause
Solution
Reference
The toner is low.
When "Toner Low." or "Install Toner" is displayed, replace
the toner cartridge.
(P.312)
The paper is moist.
Use the paper stored at appropriate temperature and
humidity.
(P.95)
The paper is not supported.
Use recommended paper.
(P.82)
The paper is not supported.
The media weight is set incorrectly.
Press the scroll buttons on the operator panel several times
to select the paper tray you are using from [Menus] - [Tray
Configuration], and set an appropriate value for [Media
Weight]. Or, change [Media Weight] to a thicker value than
the present value.
Setting paper
information on the
operator
panel
(P.93)
Recycled paper is used.
Press the scroll buttons on the operator panel several times
to select the paper tray you are using from [Menus] - [Tray
Configuration], and set a thicker value for [Media Weight].
Setting paper
information on the
operator
panel
(P.93)
It is used under an environment
where combustion is emitted.
Do not install this machine under an environment where
combustion is emitted. If this machine is used under an
environment where combustion is emitted indoors such as
near an electric or gas stove, the image drum may be
degraded.
(P.18
)
White dots or lines appear
Cause
Solution
Reference
Dry the paper as it is moist.
Use the paper stored at appropriate temperature and
humidity.
(P.95)