Oce im4530, Printing Manual

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10 Troubleshooting
360 Printer Driver Errors
Cannot Print a Job as Expected Using PS Printer Driver
Problem Description
When printing with the PS3 printer driver from the application that creates the PostScript code
for printing such as Adobe Acrobat, the following print options may not work correctly.
y Manual Scale
y Print Paper Size
y Paper Type
y User Front Cover
y User Back Cover
y Interleave Pages
y Insert Pages
y Booklet
y Multiple Pages per Sheet
y All options in the Effect tab
y All options in the Image Quality tab
Corrective Action
Disable “Use PostScript Passthrough” in the PostScript Settings dialog box and print a docu-
ment.
Cannot Change Settings on Fonts Tab and Configuration Tab
Problem Description
The Fonts tab and Configuration tab are grayed out and they cannot be modified.
Corrective Action
Users who do not have the privilege to change the printer driver setting cannot change the
options in the Fonts tab and Configuration tab. Please log in with Administrator or Power User.
Cannot Print Properly by AppleTalk Printing
Problem Description
y Texts will be printed as the stripe lines when printing the email message.
y Some texts are not printed.
y A web page is not printed although the print job is sent to the equipment when printing from
a browser.
Corrective Action
If the above errors occur by AppleTalk printing, please use LPR printing.