Oce 5250, User Manual

Page: 136 / 198

136 Océ 5250 user manual
Solving printer operation problems
Note:
The time delay varies, between the data transfer from the host computer
to the start of the printing. The variations depend on the host computer,
software package, communications protocol, and the amount of data involved.
Printer does not operate
Problem
Your printer does not operate at all
Solutions
Check that you have plugged the power cord properly into the printer
and the electrical outlet (see ‘Plugging in and switching on the print-
er’ on page 26)
Check that the voltage of the electrical outlet is correct for the printer
If the printer still does not operate, call for service
Problem Your printer does not operate, and stops at one of the autotests
Solutions Turn the printer off, and then on again, to see if the problem is of a
permanent nature
If the printer still does not operate, take note of the error message on
the display and call for service (see ‘Understanding printer messages’
on page 137)
Printer does not print anything while data arrive
Cause The interface cable is not connected to the printer or the computer
Solution
Connect the proper interface cable to both ends (printer and compu-
ter) (see ‘Connecting the printer’ on page 152)
Cause
The interface parameter settings do not match (in serial connection)
Solution
Check the interface settings (See ‘Connecting the printer’ on
page 152)
Cause Media saver is on
Solution Flush the media saver queues, and/or disable this option (see ‘Flush-
ing the media saver queues’ on page 67)