Nortel TDM Recorder, Installation Manual

Page: 9 / 128

September 2007 Getting Started
Installation Guide 9
How to get help
This section explains how to get help for Nortel products and services.
Finding the latest updates on the Nortel Web site
The content of this documentation was current at the time the product was
released. To check for updates to the latest documentation for Nortel
Contact Recording and Quality Monitoring, see the Web page for Nortel
Contact Recording and Quality Monitoring documentation, which is located
at
http://www.nortel.com/helmsman .
Getting help from the Nortel Web site
The best way to get technical support for Nortel products is the Nortel
Support Web site:
http://www.nortel.com/support
This site provides quick access to software, documentation, bulletins,
and tools to address issues with Nortel products. From this site, you can:
„
download software and related tools
„
download technical documents, release notes, and product bulletins
„
sign up for automatic notification of new software and
documentation
„
search the Support Web site and Nortel Knowledge Base for
answers to technical issues
„
open and manage technical support cases