Nortel TDM Recorder, Installation Manual

Page: 123 / 128

September 2007 Voice Card Configurations
Installation Guide 123
Start On
Tap Options are Always, Never, and In Fall Back. Default is In
Fall Back. Required field.
These options operate as follows:
„
Always: The channel will try to record by decoding the
information on the tap.
„
In Fall Back: The channel will try to record by decoding
the information on the tap only if the connection the
Command Control Engine fails, that is if the link to the
NCR Master fails.
„
Never: The channel will never try to record by decoding
the tap information.
The tap information is either VOX detection or events
resulting from D-channel decoding. This is determined by the
configuration of the Vox Enabled setting.
When the TDM recorder is being used as a TDM slave in an
Nortel Contact Recording environment, the CCE Control
setting should be set to Yes.
If you are not using VOX fallback mode, then both Start On
Tap and Stop On Tap should be set to Never.
If you are using VOX fallback mode, then both Start On Tap
and and Stop On Tap should be set to In Fall Back. With this
setting, calls are recorded using VOX detection information
if the CTI server fails.
Stop on Tap Options are Always, Never, and In Fall Back. Default is In
Fall Back. Required field.
Refer to the Start On Tap description for detailed information
about this setting.
Field Description