Nortel TDM Recorder, Installation Manual

Page: 115 / 128

September 2007 Voice Card Configurations
Installation Guide 115
NGX channel hardware configurations
The following information appears on the Cards page when you select
General Setup > Voice > Channels in the Recorder Manager if an Ai-
Logix NGX voice card is selected. Refer to “Compatible voice cards” on
page 98 for model numbers.
Field Description
Checkbox Field that will determine whether a channel has been
selected for use. Selecting the checkbox will subtract a
license channel from the “Available License” counter and
vice versa when a channel is unchecked.
Note: For cards with a status of Newly Added all channels
are checked (enabled) regardless of whether the channel is
licensed
Channel
Number Number of channel on the card (e.g. 1, 2, 3 etc.). Read-only
field
Channel ID Logical channel ID that will be used in the Unify mapping
table to identify Channel. This is a 6-digit serial number of
the recorder plus a 5-digit index number that is assigned by
the web service. Read-only field.
VOX Detect
Level Defines the threshold used for VOX-based call detection.
Units are in decibels. Required field.
CCE Control Options are Yes and No. Yes is the default. Required field.
The Nortel Contact Recording master recorder is an
example of a Cammand Control Engine. It controls when
the TDM Recorder records and tags calls by sending
messages to the TDM Recorder’s capture component. In
this type of recording configuration, the setting should be
Yes.