Nortel TDM Recorder, Installation Manual

Page: 116 / 128

Voice Card Configurations Standard 3.0
116 Nortel TDM Recorder
Start On Tap Options are Always, Never, and In Fall Back. Default is In
Fall Back. Required field.
These options operate as follows:
„
Always: The channel will try to record by decoding the
information on the tap.
„
In Fall Back: The channel will try to record by decoding
the information on the tap only if the connection the
Command Control Engine fails, that is if the link to the
NCR Master fails.
„
Never: The channel will never try to record by decoding
the tap information.
The tap information is either VOX detection or events
resulting from D-channel decoding. This is determined by
the configuration of the Vox Enabled setting.
When the TDM recorder is being used as a TDM slave in
an Nortel Contact Recording environment, the CCE
Control setting should be set to Yes.
If you are not using VOX fallback mode, then both Start
On Tap and Stop On Tap should be set to Never.
If you are using VOX fallback mode, then both Start On
Tap and and Stop On Tap should be set to In Fall Back.
With this setting, calls are recorded using VOX detection
information if the CTI server fails.
Stop on Tap Options are Always, Never, and In Fall Back. Default is In
Fall Back. Required field.
Refer to the Start On Tap description for detailed
information about this setting.
Field Description