Chapter 7 Off-premise Message Notification
95
Call Center Telephone Administration Guide
To change the destination from telephone or extension to pager
1
Press
≤
·°⁄
.
Follow the voice prompts or the display button options to open the
skillset mailbox.
2
If you use the CallPilot interface:
•
Press
°fi
to open the Mailbox Tools
•
Press
NOTIF
or
¤
to open the Off-premise Message
Notification menu
•
Go to step 3
If you use the Norstar Voice Mail interface:
•
Press
ADMIN
or
°
•
Press
fl
to open the Off-premise Message Notification
menu
•
Go to step 3
3
Press
ADMIN
or
⁄
to change Off-premise Message Notification.
The displays show a review of the first destination type and
destination number.
4
Press
CHNG
or
⁄
to change the destination type and the
destination number.
<x> represents the type of destination (phone or extension).
5
Press
PAGER
or
‹
to choose a pager number destination.
6
Enter the pager number and press
OK
or
£
to continue.
7
Press
OK
or
£
to accept the destination pager number represented
by <x>
or
press
ADD
or
¤
to add special characters and use your dialpad or
follow the voice prompts to add characters.
After you add special characters, press
OK
or
£
.
Msg notify
ADMIN SELECT
Notify:<x>
CHNG NEXT
Destination
PHONE EXT PAGER
Pager:
RETRY OK
<x>
ADD OK
Summary of Contents for Call Center Telephone
Page 1: ...Part No N0025637 01 December 2 2004 Call Center Telephone Administration Guide ...
Page 8: ...8 Contents N0025637 01 ...
Page 22: ...22 Chapter 2 About Call Center telephone administration N0025637 01 ...
Page 34: ...34 Chapter 3 Call Center general properties N0025637 01 ...
Page 38: ...38 Chapter 4 Call Center greetings N0025637 01 ...
Page 100: ...100 Chapter 7 Off premise Message Notification N0025637 01 ...
Page 114: ...114 Chapter 8 Setting up agents N0025637 01 ...
Page 150: ...150 Chapter 10 Routing table administration N0025637 01 ...
Page 180: ...180 Chapter 14 Call Center Programming Record N0025637 01 ...
Page 186: ...186 Glossary N0025637 01 ...