Chapter 7 Off-premise Message Notification
93
Call Center Telephone Administration Guide
To change the destination from pager to telephone or extension
1
Press
≤
·°⁄
.
Follow the voice prompts or the display button options to open the
skillset mailbox.
2
If you use the CallPilot interface:
•
Press
°fi
to open the Mailbox Tools
•
Press
NOTIF
or
¤
to open the Off-premise Message
Notification menu
•
Go to step 3
If you use the Norstar Voice Mail interface:
•
Press
ADMIN
or
°
•
Press
fl
to open the Off-premise Message Notification
menu
•
Go to step 3
3
Press
ADMIN
or
⁄
to change Off-premise Message Notification.
The displays shows the first destination type and destination
number.
4
Press
CHNG
or
⁄
to change the destination type and the
destination number.
5
Choose the type of destination number:
press
PHONE
or
⁄
to choose a telephone number destination
or
press
EXT
or
¤
to choose an extension destination.
6
Enter the destination number you want to set up Off-Premise
Message Notification for.
<x> represents the destination number.
Press
OK
or
£
to accept the destination number
or
press
RETRY
or
•
to re-enter the number.
7
Press
NEXT
or
£
to continue.
8
Press
YES
or
⁄
if you want to set up another destination, and
repeat steps 6 through 8
or
press
NO
or
£
if you do not want to set up another destination.
Msg notify
ADMIN SELECT
Modify:pager
CHNG NEXT
Destination:
PHONE EXT PAGER
<xxxx>:
RETRY OK
Notify:<x>
CHNG NEXT
More dest?
YES NO
Summary of Contents for Call Center Telephone
Page 1: ...Part No N0025637 01 December 2 2004 Call Center Telephone Administration Guide ...
Page 8: ...8 Contents N0025637 01 ...
Page 22: ...22 Chapter 2 About Call Center telephone administration N0025637 01 ...
Page 34: ...34 Chapter 3 Call Center general properties N0025637 01 ...
Page 38: ...38 Chapter 4 Call Center greetings N0025637 01 ...
Page 100: ...100 Chapter 7 Off premise Message Notification N0025637 01 ...
Page 114: ...114 Chapter 8 Setting up agents N0025637 01 ...
Page 150: ...150 Chapter 10 Routing table administration N0025637 01 ...
Page 180: ...180 Chapter 14 Call Center Programming Record N0025637 01 ...
Page 186: ...186 Glossary N0025637 01 ...